Dr086 - Resolve Robotics Degraded Flash Warning - Dell PowerVault ML6000 Maintenance Manual
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Also See for PowerVault ML6000:
- Reference manual (156 pages) ,
- Getting started manual (134 pages) ,
- User manual (122 pages)
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•
A robotics flash image failed validation by the robot controller firmware.
•
A flash programming error occurred on the robot controller board.
•
An error occurred when updating the picker assembly's scanner firmware.
1
View the ticket details and note which firmware image failed.
2
Close this ticket.
3
Retry the auto-level process by re-initializing the robot (open and close the main access door).
4
If this ticket reoccurs, view the ticket details and:
a. If "Robot" firmware is identified, contact Service for a robot controller board replacement.
b. If "Scanner" firmware is identified, contact Service for a picker assembly replacement.
5
You have three options:
a. Select Close to close the ticket now.
b. Select Exit to leave the ticket open for future troubleshooting.
c. Select Back to return to the Diagnostic Resolution.
DR086 - Resolve Robotics Degraded Flash Warning
This DR provides customer resolution steps for
Problem: One of the robot controller board's flash partitions could not be updated, but since one of the two
flash partitions is properly functioning, auto-leveling can still occur, and the robotics subsystem can go
ready.
Flash is in a degraded mode, since the backup image is unavailable. Contact Service as soon as possible.
1
Call Service for robot controller board replacement.
2
Close this ticket and monitor for recurrence.
3
You have three options:
a. Select Close to close the ticket now.
b. Select Exit to leave the ticket open for future troubleshooting.
c. Select Back to return to the Diagnostic Resolution.
DR088 - Resolve Robotics Y-Axis Motion Failure
This DR provides customer resolution steps for:
•
T120
on page 319
•
T121
on page 320
Problem: The library robot has failed to perform a motion in the y-axis. The detected failure is likely to be a
genuine hardware failure.
1
Open the main access door(s) and look for any obvious problems, such as damage to the robot
assembly, or tape cartridges and debris that may have collected on the floor of the library.
2
Reposition any tape cartridges found extending from storage locations.
3
Remove any tape cartridges found in the picker assembly.
4
Inspect any recovered tape cartridges for damage.
5
Close this ticket.
PowerVault ML6000 Maintenance Guide
T118
on page 318.
405
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