Resetting The Admin Password; Capturing A Snapshot; E-Mailing A Capture Snapshot - Dell PowerVault ML6000 Maintenance Manual

Tape library
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4
From the Test Warning Threshold drop-down list, select the number of consecutive, missed test
intervals required before the library generates a RAS ticket informing you that the test could not be
performed within the specified number of test intervals. You can select Off or any value from 1 to 24. If
you select Off, the library will never generate a RAS ticket, no matter how many tests are missed. The
default threshold is 3.

Resetting the Admin Password

The default customer Admin password is password, and the customer is required to change this default
password the first time they log in. If they forget what they changed it to, they need to call Service for a reset.
You will change the password the same way a customer would, only via the Service menu.
1
Log in as a Service user using the default Service login and password (see
Privileges
on page 6).
2
Go to the user management screen as follows:
From the operator panel, select Setup > User Mgmt.
From the W client, select Setup > User Management > User Accounts.
3
Follow the screens to modify a user, choosing Admin as the user to modify.
4
Enter the new password twice, in the Enter Password and Confirm Password text boxes.
5
In the Admin Password text box on the operator panel, or in the Enter your Service password text
box on the W client, enter the default service password you used to log in (see
Privileges
on page 6).
6
Click Apply.

Capturing a Snapshot

A snapshot provides a summary of the current status of the library, and includes information provided in the
library's logs, RAS tickets, and configuration settings. When you capture a snapshot of the library, the library
generates an ASCII readable file.
Capture snapshots of the library both before and after you perform service, and e-mail them to technical
support for diagnosis.
Security settings on laptops running Windows XP need to be set to low.
Note

E-mailing a Capture Snapshot

1
Ensure that no applications are accessing the library.
If a Progress Screen is open, wait until it closes before attempting to generate the snapshot.
E-mail accounts must be configured using the Web client before a
Note
snapshot can be e-mailed. To configure the e-mail account, select Setup >
Notifications > E-mail Configuration. For further details, see the online
help or the Dell PowerVault ML6000 Tape Library User's Guide.
PowerVault ML6000 Maintenance Guide
Logging in with Service
Logging in with Service
11

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