Dell PowerVault ML6010 Troubleshooting Manual

Dell PowerVault ML6010 Troubleshooting Manual

Tape library
Hide thumbs Also See for PowerVault ML6010:
Table of Contents

Advertisement

Dell PowerVault ML6000 Tape Library User's Guide
Dell™ PowerVault™ ML6000 Tape Library User's Guide
Introduction
Setting Up the PowerVault ML6000 Library
Description
Understanding the User Interface
Configuring Your Library
Advanced Reporting
Capacity on Demand
Encryption Key Management
Running Your Library
Getting Information
Updating Library and Tape Drive Firmware
Installing, Removing, and Replacing
Troubleshooting
Working With Cartridges and Barcodes
Library Specifications
TapeAlert Flag Descriptions
Contacting Dell
Information in this document is subject to change without notice.
© 2005-2010 Dell Inc. All rights reserved.
Trademarks used in this text: Dell, the DELL logo, and PowerVault are trademarks of Dell Inc. Microsoft is a registered
trademark of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Initial release: December 2005
Last revised: May 2010
file:///T|/htdocs/stor-sys/ML6000/en/html/index.htm[9/17/2012 1:49:01 PM]

Advertisement

Table of Contents
loading

Summary of Contents for Dell PowerVault ML6010

  • Page 1 Information in this document is subject to change without notice. © 2005-2010 Dell Inc. All rights reserved. Trademarks used in this text: Dell, the DELL logo, and PowerVault are trademarks of Dell Inc. Microsoft is a registered trademark of Microsoft Corporation.
  • Page 2: Product Safety Statements

    This product is designed for data storage and retrieval using magnetic tapes. Any other application is not considered the intended use. Dell will not be held liable for damage arising from unauthorized use of the product. The user assumes all risk in this aspect.
  • Page 3: Supported Configurations

    Release Notes are also available for this product. The Release Notes describe changes to your system or firmware since the last release, provide compatibility information, and discuss any known issues and workarounds. Release Notes are included in the firmware downloads from the Dell Support Web site. See Contacting Dell for the Dell Support Web site address.
  • Page 4: Finding A Location

    For basic library setup instructions, see the Dell PowerVault ML6000 Getting Started Guide on the Dell PowerVault ML6000 Documentation CD. A copy of the Dell PowerVault ML6000 Getting Started Guide is also included in the product box with your library.
  • Page 5: Unpacking Your Library

    Prior to loading media into the PowerVault ML6000, be sure that all tape cartridges have barcode labels. • Prior to powering on your library, see the information on module terminator and cable installation in the Dell PowerVault ML6000 Getting Started Guide or in Installing, Removing, and Replacing.
  • Page 6: Setup Wizard

    Setting Up the PowerVault ML6000 Library and one 9U Library Expansion Module ML6030 CM • Installing a New Multi-Module Library Configuration — One • Installing the Library in a Rack 5U Library Control Module and two 9U Library Expansion Modules ML6030 CM •...
  • Page 7 Windows default driver may be used (recommended), or the PowerVault ML6000 device-specific device driver can be found at http://support.dell.com. To avoid a possible performance reduction in a SAN environment, please consult Microsoft Knowledge Base article 842411 when using device-specific drivers.
  • Page 8: Library Configuration

    Description Back to Contents Page Description: Dell™ PowerVault™ ML6000 Tape Library User's Guide Library Configuration Modules Front Panel Components Back Panel Components Robotic System and Barcode Scanner Tape Drive Support Library Features Licensable Features The PowerVault ML6000 tape library automates the retrieval, storage, and management of tape cartridges. Tape cartridges are stored in the library and mounted and dismounted from tape drives using firmware running on the library or software running on the host systems.
  • Page 9 Description Figure 2 ML6020 CM Library Configuration (5U Library Control Module Plus One 9U Library Expansion Module) 5U Library Control Module 9U Library Expansion Module Figure 3 ML6030 CM Library Configuration (5U Library Control Module Plus Two 9U Library Expansion Modules) file:///T|/htdocs/stor-sys/ML6000/en/html/ch02.htm[9/17/2012 1:49:17 PM]...
  • Page 10 Description 5U Library Control Module 9U Library Expansion Module 9U Library Expansion Module Warning: All libraries taller than 14U must be installed in a rack having a main protective earthing (grounding) terminal, and power must be supplied via an industrial plug and socket-outlet and/or an appliance coupler complying with IEC 60309 (or an equivalent national standard) and having a protective earth (ground) conductor with a cross- sectional area of at least 1.5 mm2 (14 AWG).
  • Page 11 Description height of 41U. 9U Library Expansion Modules provide additional capacity as your storage and tape drive requirements change. Figure 4 for an illustration of library scalability. For information on installing, removing, and replacing modules, see Installing, Removing, and Replacing. Each module has a specific number of fixed storage slots, I/E station slots, and tape drive slots available.
  • Page 12: Front Panel Components

    Description Front Panel Components Figure 5 shows the front panel components of the library. The paragraphs following Figure 5 describe the components in detail. Figure 5 Front Panel Components Access door Operator panel I/E station Front power button Access Door The access door allows access to the internal components of the library.
  • Page 13: Back Panel Components

    Description located on the front of the 5U Library Control Module and on the front of 9U Library Expansion Modules. A 5U I/E station has a capacity of six cartridges. A 9U I/E station has a capacity of 12 cartridges. The I/E stations can also be configured as storage as well as become part of a logical division of library resources known as a partition.
  • Page 14: Rear Power Switches

    Description Upper and lower Ethernet ports on 9U Library Expansion Module Module terminator connectors (CAN bus connectors) Rear Power Switches Rear power switches are located on each power supply. Turning off the rear power switch on a power supply removes all power from the library.
  • Page 15: Library Control Blade

    Description LEDs Library Control Blade The library control blade (LCB) manages the entire library, including the operator panel and picker assembly, and is responsible for running system tests to ensure that the library is functioning properly. The LCB also provides internal communication to Fibre Channel (FC) I/O blade slots.
  • Page 16: Fibre-Channel Input/Output Blades

    Description LEDs (blue, amber, green) Gigabit Ethernet (external network) port Ethernet I/O blade control ports (inactive if FC I/O blades are not installed) Service Ethernet port Service serial port Fibre-Channel input/Output Blades 9U Library Expansion Modules support optional Fibre Channel (FC) input/Output (I/O) blades that provide connections for FC tape drives in the library.
  • Page 17 Description For information on installing and cabling FC I/O blades and FC tape drives, see Installing, Removing, and Replacing. Figure 9 FC I/O Blade FC ports to host(s) FC ports to drive(s) LEDs (blue, amber, green) Each FC I/O blade is cooled by a fan blade that is installed next to the FC I/O blade in the 9U Library Expansion Module. For information on installing the fan blade, see Adding, Removing, and Replacing the FC I/O Fan Blade.
  • Page 18: Robotic System And Barcode Scanner

    Description LED (amber) Robotic System and Barcode Scanner The robotic system identifies and moves the cartridges between the storage slots, tape drives, and the I/E station. The robotic arm (picker) has picker fingers that enable it to grab tape cartridges and move them into positions along X, Y, and Z motion coordinates.
  • Page 19: Library Features

    Description empty tape drive slots to prevent debris from entering the library. Tape drives are shipped filling the tape drive slots from the bottom to the top of the library, but the tape drives can be reinstalled in any available tape drive slot. Note: Tape drive filler plates must be in place for the library to operate at normal speed.
  • Page 20: Common User Interface Elements

    Understanding the User Interface Back to Contents Page Understanding the User Interface: Dell™ PowerVault™ ML6000 Tape Library User's Guide Common User Interface Elements Operator Panel Web Client Menu Trees User Privileges User Access The user interface of PowerVault ML6000 libraries is available in two formats: the operator panel and the Web client.
  • Page 21: System Summary And Subsystem Status

    Understanding the User Interface Figure 2 Web Client User interface System Summary and Subsystem Status You can quickly gauge the health of the library by observing the color of the three subsystem status buttons located at the bottom of the home page. These buttons provide quick access to information about the "health" of the library for faster recovery if problems occur.
  • Page 22: Capacity View

    Understanding the User Interface Media — This subsystem represents media components, such as cartridges and barcode labels. • Each subsystem button will be in one of three states indicated by color. The three states are: • Green — No RAS tickets exist for this subsystem, or, if any tickets do exist, they have all been closed. Yellow —...
  • Page 23: Web Client

    Understanding the User Interface Web Client The Web client user interface is similar to the operator panel user interface. The Web client interface is accessible from supported Web browsers. See System Requirements for information about supported browsers. To manage the library from a remote location, you must set up the library's initial network configuration from the operator panel touch screen.
  • Page 24 Understanding the User Interface • IO Blade Port Info** • Unload • Media Security • Update Library • Change Mode Firmware • RAS • I/E Station • Reset Factory Defaults • Receiver Addresses Lock/Unlock* • Diagnostics • Contact Information • System Shutdown* •...
  • Page 25 Understanding the User Interface • Lock/Unlock I/E Station a • Fibre • About Library • SCSI • Shutdown a • Network Info • SAS • View Drive Info • Notification • Partition Info • E-mail Alerts • Internal Network a •...
  • Page 26: User Privileges

    You cannot modify or delete the user name for the default administrator account, but you can modify the password. If you misplace the password for the default administrator account, contact Dell Technical Support (see Contacting Dell).
  • Page 27: About The Setup Wizard

    Configuring Your Library Back to Contents Page Configuring Your Library: Dell™ PowerVault™ ML6000 Tape Library User's Guide About the Setup Wizard Using the Setup Wizard Logging On to the Web Client Managing the Network Working With Partitions Configuring Cleaning Slots...
  • Page 28: Completing The Library Configuration With Menu Commands

    You cannot delete the default administrator account or modify the user name. You can, however, change the password. Note: If you misplace the password for the default administrator account, contact Dell Technical Support (see Contacting Dell). Completing the Library Configuration With Menu Commands The Setup Wizard is an aid to assist you with the initial configuration of the library.
  • Page 29: Default Configuration Settings

    Configuring Your Library Details on using the Setup Wizard include: • The only time that you do not need to log in to the library is when the Setup Wizard appears on the operator panel the first time the library is powered on. •...
  • Page 30: Modifying Network Settings

    Configuring Your Library Caution: Always take a library snapshot and save the library configuration after modifying configurable items. If modifying items results in issues, the library snapshot will help technical support personnel to troubleshoot the problem. Saving the library configuration will allow you to restore the most current settings if necessary. For more information on taking a library snapshot and saving and restoring the library configuration, see Saving and Restoring the Library...
  • Page 31: Enabling Ssl

    The default SSL setting is Disabled. Disabling SSL settings creates an unencrypted connection from a Web browser to the Web client. See the Dell PowerVault ML6000 SMI-S Reference Guide (document number HK592) for further configuration and access details. Note: Before enabling SSL settings, make sure you enter a name for the library in the Library Name text box when configuring network settings (Setup >...
  • Page 32: Configuring Snmp Settings On The Library

    SNMP information can be obtained from the library using SNMP Traps and GET queries. For more information about SNMP, see the Dell PowerVault ML6000 Basic SNMP Reference Guide. For information on integrating MIBs with an SNMP management application, contact your network management application vendor.
  • Page 33: Enabling Snmp Versions

    Configuring Your Library See the Dell PowerVault ML6000 Basic SNMP Reference Guide for further configuration and access details. Note: This operation should not be performed concurrently by multiple administrators logged in from different locations. You can access the appropriate screens, but you cannot apply changes while another administrator is performing the same operation.
  • Page 34: Downloading The Snmp Mib

    SNMP MIB from the library. The MIB can then be installed on an SNMP external management application. For more information about the library MIB, see the Dell PowerVault ML6000 Basic SNMP Reference Guide or contact Dell Technical Support (see Contacting Dell).
  • Page 35: Automatically Creating Partitions

    Configuring Your Library • Administrators can create, modify, delete, and control access to all partitions. Users can be given access to only certain partitions and denied access to others. • Partition names are limited to 12 lower-case alphanumeric characters and underscores (_). •...
  • Page 36: Modifying Partitions

    Configuring Your Library Partition Name — limited to a maximum of 12 lower-case alphanumeric characters and underscores (_) • • Media Barcode Format — defaults to Standard. The available options are as follows: Standard — (default) Five to 16 characters total, including a barcode number and optional two-character media •...
  • Page 37: Taking A Partition Online Or Offline

    Configuring Your Library Deleting Partitions A partition can be deleted when it is no longer needed or in preparation for removing a module from the library. Administrators can delete one partition at a time. Unload all tape drives and export all cartridges assigned to the partition that is to be deleted. After exporting the cartridges, remove them from the I/E station.
  • Page 38: Configuring Cleaning Slots

    Configuring Your Library the mode of all partitions from online to offline. Note: When changing the partition mode from online to offline, all host application commands in progress at the start of the mode change are completed. The paths to open the appropriate screens are as follows: •...
  • Page 39: Configuring I/E Station Slots

    Configuring Your Library From the Web client, select Setup > Cleaning Slots. • • From the operator panel, select Setup > Partition Mgmt > Configure Cleaning Slots. Configuring I/E Station Slots I/E station slots are used to import and export tape cartridges into and out of the library without disrupting normal library operations.
  • Page 40: Configuring Zero I/E Station Slots

    Configuring Your Library than six, the 5U Library Control Module I/E station may be configured automatically as storage. • If the I/E station is configured as data storage slots, its door is always locked. For information on unlocking I/E stations, see Locking and Unlocking the I/E Stations.
  • Page 41: Working With Control Paths

    Configuring Your Library • The requested topology connection mode can be set to one of the following: • Auto (LN) — Auto-configure trying L-Port first Loop (L) — Force L-Port • • Point to Point — Force N-Port • Auto (NL) — Auto-configure trying N-Port first (default) Notes about Point to Point: - You can use Point to Point if the tape drive is connected via a switch or directly to a host.
  • Page 42: Obtaining And Installing A License Key

    If you purchase a licensable feature with your library, the license will be installed when you receive the library. If you upgrade or add new features after the initial purchase, Dell issues you a license key certificate. The license key certificate contains an authorization code that enables you to retrieve your license key from the PowerVault ML6000 Web site.
  • Page 43: Viewing Licenses And License Keys

    Upon receipt of your order, Dell will ship you a license key certificate containing your authorization code. On your PowerVault ML6000, locate your Dell Service Tag and serial number. Make note of these items. You will need them to retrieve your license key from the Web site. To view the Dell Service Tag and serial number: On the operator panel, select Tools >...
  • Page 44: Applying A License Key

    Configuring Your Library Applying a License Key A license key may be applied to the library during the initial configuration or whenever licensed features are purchased. If increased capacity is purchased, the new license key will replace the current license key. Note: This operation should not be performed concurrently by multiple administrators logged in from different locations.
  • Page 45 Configuring Your Library authentication is enabled: • Login Account includes the name of a valid account on the SMTP server (for example, "John.User"). The login account name can contain the following special characters: @ and #. • Password is the password for the account that you specified in the Login Account text box. The password can contain the following special characters: @ and #.
  • Page 46: Working With User Accounts

    You cannot delete this user account or change the user name, but you can change the password. The default administrator account is used to perform the initial configuration of the library. If you misplace the password for the default administrator account, contact Dell Technical Support. See Contacting Dell.
  • Page 47: Modifying Local User Accounts

    Configuring Your Library and user accounts. Users without administrator privileges cannot create accounts. The library can contain eighteen user accounts, including the default administrator account. To create local user accounts, you need to provide information for the following fields: • User Name —...
  • Page 48: Ldap Server Guidelines

    Configuring Your Library LDAP Server Guidelines The following groups must be created on the LDAP server to enable remote login on the library: • Library user group — Assign users to this group who need user-privilege access to the library. Enter the name of this group in the Library User Group field on the Setup - Remote Authentication screen on the library Web client (see Configuring LDAP on the Library).
  • Page 49: Configuring Kerberos

    Configuring Your Library Note: For step-by-step instructions on configuring LDAP on the library, see your library's online Help. To access the online Help system, click the Help icon at the top right of the Web client. You can view, enable, and configure LDAP settings from the library Web client. You cannot use the operator panel to configure LDAP settings.
  • Page 50: Setting The Date, Time, And Time Zone

    Configuring Your Library setspn -A library/delos.dvt.mycompany.com kerbtest At the command prompt, create the keytab file for the SPN. Use one of the following formats: For Windows 2003: • ktpass -out library.keytab -princ library/<fqdn of library>@<realm> +rndPass -ptype KRB5_NT_SRV_HST -crypto RC4-HMAC-NT -mapUser <realm>/computers/<computer account>...
  • Page 51: Setting The Time Zone

    Configuring Your Library • NTP server IP addresses must be entered in the proper format. See Modifying Network Settings for the proper format of IPv4 and IPv6 addresses. • After you apply NTP settings, system clock synchronization may take several minutes. You can only enable and configure NTP on the Web client.
  • Page 52: Configuring Fc I/O Blade Ports

    Configuring Your Library Configuring FC I/O Blade Ports When FC I/O blades are installed, administrators can configure FC I/O blade port parameters. Each FC I/O blade has six ports. Ports 1 and 2 are always target ports and are configurable. Ports 3 through 6 are always initiator ports and are not configurable.
  • Page 53: Managing Fc Hosts And Host Mapping

    Configuring Your Library • Changing channel zoning setting will cause the affected FC I/O blade to reboot. • If host port failover is enabled on the FC I/O blade, channel zoning must be configured so that all target FC ports have access to all initiator ports.
  • Page 54: Creating, Modifying, And Deleting An Fc Host Connection

    Configuring Your Library • I/O Blade — The location of the FC I/O blade in the library • Status — The online/offine (connectivity) status of the host (Web client only) Host Port — The host port number • • WWPN — The World Wide Port Name of the host device Type —...
  • Page 55: Host Mapping - Overview

    Configuring Your Library From the operator panel, select Setup > I/O Blades > Host Management. • • From the Web client, select Setup > I/O Blades > Host Management. Host Mapping - Overview Host mapping enables you to manually modify host information and set logical unit number (LUN) mappings, and to map specific hosts to library LUN devices.
  • Page 56: Configuring Fc Host Port Failover

    Configuring Your Library For each available partition and tape drive, the screen lists the following: • Description — For tape drives: Drive [location coordinates][(associated partition)]. For partitions: the name assigned to the partition during the partition creation process. • Type — Device type, for example, processor, medium changer (partition), tape drive. Serial Number —...
  • Page 57: Repairing And Enabling A Failed Target Port

    Configuring Your Library host port failover as the standby or active port. For more information, see Repairing and Enabling a Failed Target Port. Details on configuring host port failover include: • The Setup - Host Port Failover screen displays all the I/O blades found in the library. I/O blades are listed by the following: location in the library, WWNN (Web client only), and status/state.
  • Page 58: Working With Data Path Conditioning

    Configuring Your Library Working With Data Path Conditioning When I/O blades are installed, administrators can configure data path conditioning, an automatic means of verifying, monitoring, and protecting data path integrity between FC I/O blades and FC tape drives. Data path conditioning allows you to proactively detect and resolve data path problems before they affect backup, restore, and other data transfer operations.
  • Page 59: Configuring System Settings

    Configuring Your Library addressing of the internal network could conflict with your network, potentially causing the library to become confused. When installing the PowerVault ML6000 library, make sure that the external network setting is different from the internal network setting on the library. If DHCP is enabled or you do not know what your external network setting is, check with your network administrator.
  • Page 60: Configuring Operator Panel Display Settings

    Configuring Your Library a slot contains media with an unreadable barcode label (for example, the label is missing, torn, or marked up), the scanner cannot identify it, so the library normally reports the slot as empty. With the Unlabeled Media Detection feature, you can configure the library to detect and report which slots contain media with unreadable barcodes.
  • Page 61: Configuring The Drive Resource Utilization Report

    Advanced Reporting Back to Contents Page Advanced Reporting: Dell™ PowerVault™ ML6000 Tape Library User's Guide About the Advanced Reporting License Working With Advanced Reporting Reports Configuring and Viewing the Media Security Log Viewing the Media Usage Log Automatically E-mailing Advanced Reporting Reports and Logs Advanced Reporting is a licensable feature.
  • Page 62: Configuring The Media Integrity Analysis Report

    Advanced Reporting This report identifies how tape drive resources are utilized in your library. You can use this report to help you determine the proper work load distribution between the tape drives in your library. The following information is collected for each tape drive installed in the library: •...
  • Page 63: Using Advanced Reporting Templates

    Advanced Reporting This report provides TapeAlert counts for various combinations of tape drives, tape cartridges, and TapeAlert flags. You can use this report to help determine if a problem is due to a specific tape drive or tape cartridge. The report displays the number of TapeAlerts for the selected Grouping and combination of Attributes. The Media Integrity Analysis report collects the following information for each TapeAlert: •...
  • Page 64: Loading And Reloading Advanced Reporting Data

    Advanced Reporting In the Report Templates box at the bottom of the screen, type a name for the template in the empty field next to the Save button. The name can have a maximum of 15 characters. You can use only lowercase letters, numbers, and the underscore character (_) in template names.
  • Page 65: Viewing The Media Usage Log

    Advanced Reporting Figure 2 Saving and E-mailing the Report Data Configuring and Viewing the Media Security Log Media removal is detected by the library when it performs an inventory (at boot up; after an open door is closed, etc.). The media security log lists media that have been removed from the library.
  • Page 66: Automatically E-Mailing Advanced Reporting Reports And Logs

    Advanced Reporting RRE — Recovered read errors • • URE — Unrecovered read errors RWE — Recovered write errors • • UWE — Unrecovered write errors • LW — Cartridge lifetime MB written LR — Cartridge lifetime MB read • •...
  • Page 67 Capacity on Demand Back to Contents Page Capacity on Demand: Dell™ PowerVault™ ML6000 Tape Library User's Guide All PowerVault ML6000 library configurations ship with the purchased number of slots pre-activated. The ML6010 CM (5U) and ML6020 CM(14U) library configurations ship with a minimum of 41* active slots, and the ML6030 CM (23U) configuration ships with a minimum of 87* active slots.
  • Page 68: About The Ekm License

    Step 3: Install EKM on a Server or Servers You must supply a server or servers on which to install Dell EKM. When you purchase Dell EKM, you receive a CD which contains the software to install on the server, along with installation instructions and a user's guide. You must set up your EKM server(s) and install your license key before you can set up EKM on your library.
  • Page 69: Step 4: Configure Encryption Settings And Key Server Addresses

    Click Apply. Step 5: Configure Partition Encryption Encryption on the Dell PowerVault ML6000 tape library is enabled by partition only. You cannot select individual tape drives for encryption; you must select an entire partition to be encrypted. If you enable a partition for library managed encryption, all library managed encryption-supported tape drives in that partition are enabled for encryption, and all data written to supported media in the partition is encrypted.
  • Page 70 Application Managed.) The Encryption Method applies to all encryption-capable tape drives and media in that partition. Encryption Method Description For use with EKM. Enables encryption support via a connected Dell EKM key Library Managed server for all encryption-capable tape drives and media assigned to the partition.
  • Page 71: Step 6: Run Ekm Path Diagnostics

    • You cannot have Server2 be both secondary on PartitionA and primary on PartitionB. If you use overrides, make sure that you install Dell EKM on all the servers you specify. Then run EKM Path Diagnostics on each tape drive in every partition configured for EKM to make sure that each tape drive can communicate with and receive keys from the specified EKM server.
  • Page 72: Differences Between Manual And Automatic Ekm Path Diagnostics

    Encryption Key Management Drive Test Failure — Look for any tape drive RAS tickets and follow the resolution instructions in the ticket. • • Path Test Failure — Verify that the key server is actually running and that the port/SSL settings match the library configuration settings.
  • Page 73: Using Automatic Ekm Path Diagnostics

    Encryption Key Management Using Automatic EKM Path Diagnostics You can enable the library to automatically perform EKM Path Diagnostics at selected intervals. During each interval, the library tests every configured key server. The default test interval is four hours. The library generates a RAS ticket if there are problems.
  • Page 74: Logging In When Ldap Or Kerberos Is Enabled

    (@). For example: pass_1. For information on changing passwords, see Modifying Local User Accounts. Note: If you misplace the password for the default administrator account, contact Dell Technical Support. For contact information, see Contacting Dell. Logging in When LDAP or Kerberos is Enabled When LDAP or Kerberos is enabled, the Login screen displays a Remote Authentication checkbooks.
  • Page 75: Understanding The Location Coordinates

    Running Your Library Understanding the Location Coordinates This section describes the numbering system used to identify components of the library. The library location coordinates contain the following digits: [Module],[Column],[Slot]. Figure 1 shows how a library with a 5U Library Control Module and a 9U Library Expansion Module is numbered.
  • Page 76: Performing Media Operations

    Running Your Library Columns A storage column is a group of slots arranged vertically in the library. Columns are represented by the second digit of a library coordinate. Columns are identified relative to the front left of the library. The column in the front left of the library is number 1.
  • Page 77 Running Your Library The Import Media operation allows you to use the I/E station to import data cartridges into the library. The library's scanner automatically reads the barcode on new cartridges imported into the library. Note: If your library has zero I/E station slots, you cannot import or export media. See Configuring I/E Station Slots.
  • Page 78 Running Your Library • The Assign IE screen does not appear on the operator panel. The cartridges in the I/E station are available for use by any partition, including the system partition. The cartridges in the I/E station remain unassigned until you import them into a partition (importing assigns them to the partition).
  • Page 79: Unused Slots

    Running Your Library Bulk loading is another way to load media into the library. If zero I/E station slots are configured, you will always need to bulk load cartridges into the library. If I/E station slots have been configured, you may want to perform an initial bulk load when you first start using your library.
  • Page 80: Exporting Media

    Running Your Library Selected Destination — The location to which you want to move the cartridge. • Note: You can filter the list of media by entering all or part of a barcode in the Search text box. Use an asterisk (*) to search with wildcards.
  • Page 81: Unloading Tape Drives

    Running Your Library This topic focuses on using the library user interface, not the host application, to load tape drives. Using the library to load tape drives may necessitate performing an inventory with the host application. See your host application documentation for more information.
  • Page 82: About Cleaning Tape Drives

    Running Your Library Taking a Tape Drive Online or Offline There are two tape drive modes: online and offline. • Online — Tape drive is available for use. This is the normal operating mode for the tape drive. • Offline — Tape drive is offline to the host application and is not available for cartridge load and unload (move) operations initiated by the host application, but it remains available for web client or operator panel initiated move commands.
  • Page 83: Viewing Cleaning Count/Using Valid Cleaning Media

    Running Your Library Manual Cleaning — When a tape drive needs cleaning, it notifies the library. If the library's AutoClean feature is not enabled (no cleaning slots have been configured), the library generates a RAS ticket informing the user that the tape drive needs cleaning.
  • Page 84: Exporting Cleaning Media

    Running Your Library cartridges into the library. Follow the on-screen prompts, or see the library's online Help for step-by-step procedures. To access the online Help system, click the Help icon at the top right of the Web client or operator panel user interface.
  • Page 85: About Tape Drive Operations

    Running Your Library Note: Be sure to unload the tape drive before attempting to clean it. If the tape drive is loaded with a cartridge, it will not available for this operation. If you have at least one cleaning slot configured (see Configuring Cleaning Slots), and you are using the Web client, you can choose to use a cleaning tape from either a configured cleaning slot or the topmost I/E station slot.
  • Page 86: Controlling Fc I/O Blade Power

    Running Your Library There are three reasons the I/E station door locks: • The library imports or exports a cartridge from the I/E station door. While the library is attempting to import or export a tape from a given I/E station slot, only the associated I/E station door is locked in the closed position. All other I/E station doors remain accessible.
  • Page 87: Shutting Down/Restarting Library

    Running Your Library Shutting Down or Restarting the Library Administrators can use the System Shutdown screen to shut down or restart the library. Some maintenance activities require that the library be shut down or restarted. The Shutdown command shuts down the library's operating system and firmware. When performing a shutdown, the library finishes all active commands received from the host application and does not process any new commands.
  • Page 88 Getting Information Back to Contents Page Getting Information: Dell™ PowerVault™ ML6000 Tape Library User's Guide Viewing Information About the PowerVault ML6000 Viewing System Information Viewing the Library Configuration Viewing Network Settings Viewing Logged-in Users Viewing Slot Information Viewing, Saving, and E-mailing Library Logs...
  • Page 89: Viewing System Information

    Getting Information Viewing System Information The System Information report contains information on the following library settings: Date and time — current date, time, and time zone settings • • Physical library — host name, Internet Protocol (IP) address(es), serial number, firmware version, board support package (BSP) level, the date the BSP was last updated, and robot firmware version.
  • Page 90: Viewing Network Settings

    Getting Information Use the report to view detailed information on the following resources. Click on the item you want to view and the information appears in a box to the right of the library diagram. • Tape drives — Depending on the interface type, the information provided may not include all of the following: interface type, tape drive type, ready state, mode (online/offline), assigned partition name, location coordinates, media barcode ("No_Label"...
  • Page 91: Viewing Logged-In Users

    Getting Information The Network Settings report provides information on the following library network settings: • Network — host name, primary DNS, alternate DNS. IPv4 Settings — Dynamic Host Configuration Protocol (DHCP) enabled/disabled, IP address, gateway address, and • net mask. IPv6 Settings (if IPv6 is enabled) —...
  • Page 92: Viewing, Saving, And E-Mailing Library Logs

    Getting Information — the number of times the picker had to perform a recovery operation to place a tape into the • Put Retries slot. Note: "Get" and "put" counts and retries are counted from the beginning of library use to the present. If the LCB compact flash card is replaced, the count starts over at zero.
  • Page 93: Viewing Fc I/O Blade Port Information

    Getting Information WWNN—World Wide Node Name of the blade. • • CCL— Command control LUN. Status/State—The status of the blade can be: Ready, Not Ready, Auto Level Failed, Auto Leveling Booting, and • Unknown. The paths to open the appropriate screens are as follows: From the Web client, select Tools >...
  • Page 94: Upgrading Library Firmware

    Upgrading Library Firmware The library firmware upgrade operation allows you to upgrade library firmware using the Web client. Upgrading library firmware can take up to an hour for large configurations. You can download library firmware upgrades from the Dell Support website: http://support.dell.com.
  • Page 95: Updating Tape Drive Firmware

    Updating Tape Drive Firmware Dell provides tape drive firmware upgrades that allow you to upgrade your tape drive firmware over the SCSI, FC, FC I/O blade, or SAS connection from the host application. This is the Dell-recommended method for updating tape drive firmware.
  • Page 96: Creating A Fup Tape

    Updating Library and Tape Drive Firmware From the Web client, select Tools > Drive Operations. • Creating a FUP Tape A FUP tape is a tape cartridge that is used to transfer upgraded tape drive firmware code to the library. When you create a FUP tape, you save a copy of a tape drive firmware version already in use in your library.
  • Page 97: Downgrading Ibm Lto-4 Tape Drive Firmware

    IBM LTO-4 drive brick firmware PGA3 (82FB) and newer contain special security restrictions that prevent downgrading this firmware to previous versions that are not FIPS-compliant [for example, PGA1 (77BE)]. If you need to downgrade LTO-4 tape drive firmware from level 82FB or higher to level 77BE or lower, contact Dell Technical file:///T|/htdocs/stor-sys/ML6000/en/html/ch07.htm[9/17/2012 1:49:59 PM]...
  • Page 98: Uploading Tape Drive Firmware Used In Autoleveling

    Uploading Tape Drive Firmware Used in Autoleveling Before uploading tape drive firmware, verify with published release notes or Dell Technical Support that you are uploading the correct version of firmware. For technical support see Contacting Dell.
  • Page 99: Taking The Library Online/Offline

    Installing, Removing, and Replacing Back to Contents Page Installing, Removing, and Replacing: Dell™ PowerVault™ ML6000 Tape Library User's Guide Taking the Library Online/Offline Cabling the Library Cable Management Guidelines Installing a Stand-Alone 5U Library Control Module Installing a New Multi-Module Library Configuration...
  • Page 100: Taking A Library Online

    Installing, Removing, and Replacing Taking a Library Online To take an entire library online, take all of its partitions online. Using the library's operator panel, select Operations > Change Partition Mode; or, using the Web client, select Operations > Partitions > Change Mode. For each partition that you want to take online, click Online.
  • Page 101: Connecting Library Scsi Cables To Hosts

    Installing, Removing, and Replacing Ethernet port - do not use Fibre Channel port - use this port Figure 2 IBM LTO-5 Dual Port SAS Tape Drive SAS port 1 - use this port SAS port 2 - do not use Ethernet port - do not use Connecting Library SCSI Cables to Hosts Use this procedure, along with...
  • Page 102 Installing, Removing, and Replacing SCSI terminator Power supply Rear power switch SCSI cable to host Library control blade Module terminators Figure 4 Multi-Module SCSI Cabling Module-to-module cable Library control blade GB Ethernet port SCSI terminator Power supply Rear power switch Power cords SCSI cables to host Module terminators...
  • Page 103 Installing, Removing, and Replacing Connect the SCSI tape drive to the host. Rather than connecting each SCSI tape drive to the host, you can use a SCSI cable to connect two adjacent SCSI tape drives together (daisy-chain) and then connect to the host, as shown in Figure Note: To avoid possible performance issues, do not connect more than two SCSI drives per SCSI bus.
  • Page 104: Connecting Library Fc Cables Directly To Host

    Installing, Removing, and Replacing Turn on the front power button. Power up the host system. Verify communication with all devices on the bus. Configure the library using the commands on the operator panel. See configuration information in Configuring Your Library. Connecting Library FC Cables Directly to Host Use this procedure, along with Figure 6...
  • Page 105 Installing, Removing, and Replacing Ethernet cable to network GB Ethernet port Power supply Rear power switch Power cords Fibre cables to host Module terminators Library control blade (LCB) Module-to-module cable Warning: All libraries taller than 14U must be installed in a rack having a main protective earthing (grounding) terminal, and power must be supplied via an industrial plug and socket-outlet and/or an appliance coupler complying with IEC 60309 (or an equivalent national standard) and having a protective earth (ground) conductor with a cross sectional area of at least 1.5 mm 2 (14 AWG).
  • Page 106: Connecting Library Fc Cables To Fc I/O Blades

    Installing, Removing, and Replacing Connect the module terminators. Caution: The module terminator is not the same as a SCSI terminator. Using a SCSI terminator instead of a module terminator will damage the library. Using the module terminators, terminate the top and bottom modules in the library stack. Install one module terminator in the top terminator connector on the topmost module and one in the bottom terminator connector on the bottommost module.
  • Page 107 Installing, Removing, and Replacing Target ports 1 and 2 to host(s) Initiator ports 3 – 6 to drives LEDs (blue, amber, green) Use the following procedure, along with Figure 9, if you are installing a library that includes FC tape drives that are connected to FC I/O blades.
  • Page 108 Installing, Removing, and Replacing Library control blade (LCB) GB Ethernet port Power supplies Power cords Ethernet cables from LCB to expansion module FC cable from FC I/O blade to tape drive Module terminator FC cable to host Module-to-module cable 10 Ethernet cable to network 11 UPPER and LOWER Ethernet ports Required tools: None If your library is 14U or larger, install it in a rack.
  • Page 109 Installing, Removing, and Replacing Note: Pay attention to where the operator panel is positioned in the rack for optimum usability. For each FC I/O blade installed in a 9U Library Expansion Module, connect the 9U Library Expansion Module containing the FC I/O blade(s) to a port in the Ethernet hub on the LCB: Note: Without these Ethernet cables connected, the FC I/O blades will not work.
  • Page 110: Recommended Library Cabling For Fc I/O Blades

    Installing, Removing, and Replacing Recommended Library Cabling for FC I/O Blades Fibre optic cables connect Fibre Channel tape drives to FC I/O blades and FC I/O blades to a Storage Area Network (SAN) fabric or host. Correctly managing these cables on the rear of the library can prevent damage to the cables and Fibre Channel ports and ensure optimal data throughput.
  • Page 111: Connecting Library Sas Cables Directly To Host

    Each SAS tape drive should be connected directly to the host bus adapter (HBA) using one SAS cable. The LTO-4 and LTO-5 SAS tape drives in the Dell PowerVault ML6000 library use the SFF 8088 type SAS connector. The connector needed on the host end of the cable depends on the type of Host Bus Adapter (HBA) being used.
  • Page 112 Installing, Removing, and Replacing To ensure proper airflow and access space, Allow 60 cm (24 inches) in the front and back of the library. Figure 10 Stand-Alone 5U Library Control Module SAS Cabling Ethernet cable to network GB Ethernet port Power supply Rear power switch Power cord...
  • Page 113 Installing, Removing, and Replacing Module-to-module cable Library control blade GB Ethernet port Power supply Rear power switch Power cords SAS cables to host Module terminators Ethernet cable to network Install the library in a rack. See Installing the Library in a Rack for instructions.
  • Page 114: Cable Management Guidelines

    Cable Management Kit If you purchase a Fibre Channel I/O blade, you will receive a cable management kit with all the equipment necessary to perform these procedures. You can also order the cable management kit from Dell (see Contacting Dell for contact information).
  • Page 115: Managing Power Cords

    Installing, Removing, and Replacing M5 thumbscrew — For older library models without drilled holes for push-in clips. The M5 thumbscrew attaches hook-and-loop fasteners to the M5 threaded hole on the lower right of any module chassis. Push-in wire saddle cable clamp — Secures Ethernet cables to the 5U Library Control Module.
  • Page 116: Managing Ethernet Cables

    Managing Ethernet Cables A Dell PowerVault ML6000 library with FC I/O blades uses external Ethernet cables on the rear of the library to provide connectivity between the LCB in the 5U Library Control Module and a 9U Library Expansion Module. The upper and lower FC I/O blade bays within a 9U Library Expansion Module each have a corresponding Ethernet port on the back of the module.
  • Page 117 Installing, Removing, and Replacing between the FC I/O blade and the LCB. The LCB provides ports for up to four Ethernet cables on its internal Ethernet hub. This allows the library to support up to four FC I/O blades. To organize Ethernet cables on the rear of the library, mount two wire saddles on the 5U Library Control Module to route the Ethernet cable(s) to the right side of the library.
  • Page 118 Installing, Removing, and Replacing Figure 14 shows how a 41U library would appear with power, Ethernet, and fibre cables installed and managed according to these guidelines. Figure 14 Cable Management, All Cables file:///T|/htdocs/stor-sys/ML6000/en/html/ch08.htm[9/17/2012 1:50:35 PM]...
  • Page 119: Installing A Stand-Alone 5U Library Control Module

    Installing, Removing, and Replacing Installing a Stand-Alone 5U Library Control Module Required tools: None Use this procedure to install a 5U Library configuration: Prepare the rack to hold modules. See Installing the Library in a Rack for instructions on installing a rack-mount kit. Make sure all tape drives have been removed from the 5U Library Control Module.
  • Page 120: Installing A New Multi-Module Library Configuration

    Installing, Removing, and Replacing Open the library's I/E station door and access door. Lift the 5U Library Control Module and place it in the desired location. Use the rack ears to fasten the 5U Library Control Module to the rack. For instructions, see Installing the Bottom Module in the Rack.
  • Page 121 Installing, Removing, and Replacing • T10 TORX screwdriver, for removing and replacing the bottom cover plate Prepare the rack to hold modules. See Installing the Library in a Rack for instructions on installing a rack-mount kit. Make sure all tape drives have been removed from all of the modules you plan to install. See Adding, Removing, and Replacing Tape Drives for instructions on removing tape drives.
  • Page 122 Installing, Removing, and Replacing Module's top plate. If you plan to stack the 5U Library Control Module between 9U Library Expansion Modules, remove both the top and bottom plates of the 5U Library Control Module. Also remove the top plate of the 9U Library Expansion Module located below the 5U Library Control Module and the bottom plate of the 9U Library Expansion Module located above the 5U Library Control Module.
  • Page 123 Installing, Removing, and Replacing Guide pin Thumbscrew Lift the new 9U Library Expansion Module and, from the front of the library, place it in the desired location. If stacking the 9U Library Expansion Module on top of another module, secure the two modules together by tightening the two thumbscrews at the base of the front of the module and the two thumbscrews located at the base of the back of the module.
  • Page 124 Installing, Removing, and Replacing Front Y-rail Rear Y-rail Y-rail (this end up) Squeeze here to release From the front of the library, open the I/E station and access doors of the 9U Library Expansion Module. Squeeze the handle of the Y-rail release mechanism, lift it out of its locked position, and slide it downward as far as it will From the back of the library, find the rear Y-rail release mechanism, which is located in the interior of the right side of the module.
  • Page 125: Installing The 5U Library Control Module

    Installing, Removing, and Replacing Repeat these steps for each 9U Library Expansion Module you are installing. Installing the 5U Library Control Module Install the 5U control module as follows: Open the 5U Library Control Module's I/E station door and access door. Lift the 5U Library Control Module and place it in the desired location.
  • Page 126 The latest firmware must be installed on the library if you are upgrading from a 5U or 14U configuration to a larger configuration. The latest firmware can be found at on the Dell Support Web site. For the Dell Support Web site address, see Contacting Dell.
  • Page 127 Installing, Removing, and Replacing There are some configuration settings to take into account when adding a 9U Library Expansion Modules to an existing library. • All COD licenses remain the same. If the current license key does not cover the expanded capacity, you will need a new license key to use the newly available slots.
  • Page 128 Installing, Removing, and Replacing supplies, exceeds 65 lbs (29.5 kg). To avoid serious injury, at least two people are required to safely lift the modules. Required tools: • Phillips #2 screwdriver, for removing and replacing the top cover plate • T10 TORX screwdriver, for removing and replacing the bottom cover plate You need to unstack the library to install the new 9U Library Expansion Module at the bottom of the new library configuration.
  • Page 129: Unstacking The Existing Modules

    Installing, Removing, and Replacing Parking tab in "parked" position Remove all power supplies from each module. Remove all tape drives from each module. Unstacking the Existing Modules Unstack the modules as follows: Starting with the topmost module of your library, open the I/E station and access doors. Caution: Before unstacking the modules, the robot assembly must be parked as described in Preparing to...
  • Page 130 Installing, Removing, and Replacing Front Y-rail Rear Y-rail Y-rail (this end up) Squeeze here to release Remove the rack ears that fasten the module to the rack. Loosen the thumbscrews located at the base of the front and rear of the module. file:///T|/htdocs/stor-sys/ML6000/en/html/ch08.htm[9/17/2012 1:50:35 PM]...
  • Page 131 Installing, Removing, and Replacing Thumbscrews (behind doors) Open the module's access door and raise the guide pin by pulling it up and turning it slightly as if it were a screw. Otherwise, the guide pin may scratch the front doors of the module beneath it. file:///T|/htdocs/stor-sys/ML6000/en/html/ch08.htm[9/17/2012 1:50:35 PM]...
  • Page 132: Installing The New 9U Expansion Module

    Installing, Removing, and Replacing Guide pin Thumbscrew From the front of the library, slide the entire module toward you and lift it off of the module below it. Repeat these steps for each module that you need to remove. Installing the New 9U Expansion Module Install the new 9U expansion module as follows: Prepare the rack to hold modules.
  • Page 133 Installing, Removing, and Replacing cover plate 5U Library 5U Library Control Module Control Module cover plate 5U Library 9U Library Expansion 9U Library Expansion Control Module Module Module cover plate 5U Library 9U Library Expansion 9U Library Expansion 9U Library Expansion Control Module Module Module...
  • Page 134 Installing, Removing, and Replacing module's guide pin (located at the base of the front of the module) by turning it and pushing it down. Tighten all thumbscrews located at the base of the front and back of the modules. Fasten the module to the rack with rack ears. Engage the Y-rails of the new module in your library configuration.
  • Page 135: Preparing To Use The Library

    Installing, Removing, and Replacing Y-rail in unlocked, functional position Repeat these steps for each module you need to re-install in the library configuration. Preparing to Use the Library Prepare to use the library as follows: Add the tape drives to the modules. For details, see Adding, Removing, and Replacing Tape Drives.
  • Page 136: Preparing To Remove Or Replace A Module

    Installing, Removing, and Replacing Parking tab in "unparked" position Connect all power cords, network data cables, and module-to-module cables. Make sure the module terminators are installed at the top and bottom of the stack of modules. For cabling instructions, see Cabling the Library.
  • Page 137 Installing, Removing, and Replacing Required tools: • Phillips #2 screwdriver, for removing and replacing the top cover plate • T10 TORX screwdriver, for removing and replacing the bottom cover plate Instructions: View your library's current configuration before removing or replacing any library modules to determine which partitions may be affected, which tape cartridges belong to which partition, and whether cleaning slots are configured within the library module you are removing or replacing.
  • Page 138 Installing, Removing, and Replacing If cleaning slots are affected and all cleaning media has been exported from the module you are removing or replacing, reduce or delete the cleaning slots so that cleaning slots are no longer configured within the module you are removing or replacing.
  • Page 139 Installing, Removing, and Replacing If a partition references tape drives within the module you are removing or replacing, modify any affected partition by removing the referenced drive elements from the partition. See Modifying Partitions. For example, in Figure 18, all partitions reference drives in the 9U Library Expansion Modules. In Figure 19, Library_c was deleted, as well as its drive references in the 9U Library Expansion Module.
  • Page 140 Installing, Removing, and Replacing After raising the robot assembly to the approximate middle of the 5U Library Control Module, hold it in place with one hand and, using your other hand, move the parking tab in a counter-clockwise direction until it stops in the "parked"...
  • Page 141 Installing, Removing, and Replacing Permanently Removing 9U Library Expansion Modules From an Existing Library These instructions explain how to permanently remove a 9U Library Expansion Module from the library. There are some configuration settings to take into account when removing a 9U Library Expansion Module from an existing library.
  • Page 142 Installing, Removing, and Replacing Front Y-rail Rear Y-rail Y-rail (this end up) Squeeze here to release From the front of the library, find the Y-rail release mechanism, which is located on the left side of the 5U Library Control Module. Squeeze the handle of the Y-rail release mechanism, lift it, and release it so that it locks into place.
  • Page 143 Installing, Removing, and Replacing Y-rail in locked, non-functional position Remove the rack ears that fasten the module to the rack. See Installing the Library in a Rack for detailed instructions on using the rack ears. Loosen the thumbscrews located at the base of the front of the module. file:///T|/htdocs/stor-sys/ML6000/en/html/ch08.htm[9/17/2012 1:50:35 PM]...
  • Page 144 Installing, Removing, and Replacing Thumbscrews (behind doors) Loosen the two thumbscrews located at the base of the back of the module. Open the module's access door and raise the guide pin by pulling it up and turning it slightly as if it were a screw. Otherwise, the guide pin may scratch the front doors of the module beneath it.
  • Page 145: Preparing To Use The New Library Configuration

    Installing, Removing, and Replacing Module's bottom plate. Figure 20 Cover Plate Location After Removing a 9U Library Expansion Module cover plate cover plate 5U Library Control Module cover plate 5U Library 9U Library Expansion Module Control Module cover plate 5U Library 9U Library Expansion Module 9U Library Expansion Module Control Module...
  • Page 146 Installing, Removing, and Replacing Front Y-rail Rear Y-rail Y-rail (this end up) Squeeze here to release From the front of the library, open the I/E station and access doors of the 9U Library Expansion Module. Squeeze the handle of the Y-rail release mechanism, lift it out of its locked position, and slide it downward as far as it will From the back of the library, find the rear Y-rail release mechanism, which is located in the interior of the right side of the module.
  • Page 147 Installing, Removing, and Replacing Y-rail in unlocked, functional position Add the tape drives to the modules. For details, see Adding, Removing, and Replacing Tape Drives. Add the power supplies. For details, see Adding, Removing, and Replacing Power Supplies. If your library contains FC I/O blades, install both the I/O blades and the accompanying fan blades in the 9U Library Expansion Module.
  • Page 148: Replacing The 5U Library Control Module

    Installing, Removing, and Replacing Parking tab in "unparked" position Close the library's I/E station and access doors. Connect all power cords, network data cables, and module-to-module cables. Make sure the module terminators are installed at the top and bottom of the stack of modules. For cabling instructions, see Cabling the Library.
  • Page 149: Removing The 5U Library Control Module

    Installing, Removing, and Replacing 9U Library Expansion Modules. The recommended placement of the 5U Library Control Module for 41U library configurations is on top of three 9U Library Expansion Modules and below the top 9U Library Expansion Module. Removing the 5U Library Control Module Before removing a module, follow the instructions in Preparing to Remove or Replace a Module.
  • Page 150 Installing, Removing, and Replacing 5U Library Control Module (front) Thumbscrews 5U Library Control Module (rear) Open the module's access door and raise the guide pin by pulling it up and turning it slightly as if it were a screw. Otherwise, the guide pin may scratch the front doors of the module beneath it. file:///T|/htdocs/stor-sys/ML6000/en/html/ch08.htm[9/17/2012 1:50:35 PM]...
  • Page 151 Installing, Removing, and Replacing Guide pin Thumbscrew Slide the entire module toward you and lift it off of the module below it. Replacing the 5U Library Control Module If not already removed, remove the tape drives and power supplies from the 5U Library Control Module you are replacing.
  • Page 152 Installing, Removing, and Replacing Use rack ears to fasten the 5U Library Control Module on top of a 9U Expansion Module. If you placed the 5U Library Control Module on top of a 9U Library Expansion Module, secure the two modules by tightening the two thumbscrews at the base of the front of the module and the two thumbscrews located at the base of the back of the module.
  • Page 153: Preparing To Use The 5U Library Control Module

    Installing, Removing, and Replacing Parking tab in "unparked" position Preparing to Use the 5U Library Control Module Close the library's I/E station and access doors. Add the tape drives to the modules. For details, see Adding, Removing, and Replacing Tape Drives.
  • Page 154 Installing, Removing, and Replacing Expansion Module if its chassis is severely damaged. A library can use up to four 9U Library Expansion Modules to a maximum height of 41U. There are some configuration settings to take into account when removing and replacing a 9U Library Expansion Module. •...
  • Page 155 Installing, Removing, and Replacing Front Y-rail Rear Y-rail Y-rail (this end up) Squeeze here to release From the front of the library, find the Y-rail release mechanism, which is located on the left side of the 5U Library Control Module. Squeeze the handle of the Y-rail release mechanism, lift it, and release it so that it locks into place.
  • Page 156 Installing, Removing, and Replacing Y-rail in locked, non-functional position From the rear of the library, find the rear Y-rail release mechanism located in the interior of the right side of the module. Squeeze the handle of the Y-rail release mechanism, lift it, and release it so that it locks into place. Remove the rack ears that fasten the module to the rack.
  • Page 157 Installing, Removing, and Replacing Thumbscrews (behind doors) Loosen the two thumbscrews located at the base of the back of the module. Open the module's access door and raise the guide pin by pulling it up and turning it slightly as if it were a screw. Otherwise, the guide pin may scratch the front doors of the module beneath it.
  • Page 158: Replacing The 9U Expansion Module

    Installing, Removing, and Replacing plate. Replacing the 9U Expansion Module Remove all tape drives from the 9U Library Expansion Module that you are adding. See Adding, Removing, and Replacing Tape Drives for instructions on removing tape drives. Remove the power supplies from the 9U Library Expansion Module that you are adding. See Adding, Removing, and Replacing Power Supplies for instructions on removing power supplies.
  • Page 159 Installing, Removing, and Replacing Front Y-rail Rear Y-rail Y-rail (this end up) Squeeze here to release From the front of the library, open the I/E station and access doors of the 9U Library Expansion Module. Squeeze the handle of the Y-rail release mechanism, lift it out of its locked position, and slide it downward as far as it will file:///T|/htdocs/stor-sys/ML6000/en/html/ch08.htm[9/17/2012 1:50:35 PM]...
  • Page 160 Installing, Removing, and Replacing Y-rail in unlocked, functional position From the back of the library, find the rear Y-rail release mechanism, which is located in the interior of the right side of the module. Squeeze the handle of the Y-rail release mechanism, lift it out of its locked position, and slide it downward as far as it will go.
  • Page 161: Preparing To Use The 9U Expansion Module

    Installing, Removing, and Replacing Parking tab in "unparked" position Preparing to Use the 9U Expansion Module Close the library's I/E station and access doors. Add the tape drives to the modules. For details, see Adding, Removing, and Replacing Tape Drives. Add the power supplies.
  • Page 162 Installing, Removing, and Replacing The LCB compact flash card contains important information about your library configuration. If you replace the compact flash card, then you need to reconfigure your library. These instructions explain how to remove the existing LCB and existing LCB compact flash card and replace them with a new LCB and a new LCB compact flash card.
  • Page 163: Adding, Removing, And Replacing Power Supplies

    A screen appears on the Web client with instructions on how to upgrade library firmware. Upgrade library firmware to the most recent version. Firmware downloads are available at http://support.dell.com. Restore the library configuration (see Saving and Restoring the Library Configuration).
  • Page 164: Permanently Removing A Redundant Power Supply

    Installing, Removing, and Replacing Plug in the power supply cord. Turn on the power supply's power, using the switch on the rear of the power supply. Check the status of the power supply's LEDs. The top green LED and the blue LED should be solidly lit. Power on the library.
  • Page 165: Preparing For Installation

    Installing, Removing, and Replacing All PowerVault ML6000 libraries taller than 14U must be installed in a rack. The rack secures the bottom module, and all other modules are then secured to the bottom module. The rack-mount kit secures your library within a rack. These instructions explain how to install your stand-alone library into a rack and how to install additional modules into an existing rack.
  • Page 166 Installing, Removing, and Replacing Rack ear, right — Holds the modules in the rack Rack shelf, left — Secures the modules in the rack Rack shelf, right— Secures the modules in the rack Table 2 Rack Ear Kit Contents Component Description Quantity Required Nut clip —...
  • Page 167 Installing, Removing, and Replacing Cage nut — Used in racks with round holes M5 thumbscrew — Secures the rack ears Rack ear, left — Holds the modules in the rack Rack ear, right — Holds the modules in the rack Remove all rack hardware that may interfere with the installation of the rack-mount kit and the modules that you plan to add to the rack.
  • Page 168: Installing The Rack-Mount Shelves

    Installing, Removing, and Replacing Installing the Rack-mount Shelves Required parts: Rack-mount shelves, (8) ferrules, (8) thumbnuts If the rack-mount shelves are extended, collapse them to their smallest size. It is easier to fit and position the shelves within the rack when the shelves are compact. Note: Extending the shelves can be difficult, but they are designed to be resized by hand.
  • Page 169: Preparing Your Library For Rack Installation

    Installing, Removing, and Replacing If the studs do not reach the mounting holes, pull the front of the shelf toward you to extend it to the necessary length. Hold the base of the shelf with one hand, and pull the extensible part of the shelf with your other hand. Note: Extending the shelves can be difficult, but they are designed to be resized by hand.
  • Page 170 Installing, Removing, and Replacing Explanation of parts: Each rack ear contains two elongated holes, enabling you to fasten it to the rack (using the M5 thumbscrews) in the most accessible mounting holes. Place the desired module (whichever module you want to be the bottom module of the library) onto the rack-mount shelves.
  • Page 171: Installing Additional Modules Into The Rack

    Installing, Removing, and Replacing Install the left rack ear. With the I/E station door open, open the left door (the access door) of the module and locate the slot in the lower left corner of the module. (The flexible door hinge allows the door to be pulled away from the module, providing access to the slot.) Note: You may need to pull the door toward you in order to access the slot.
  • Page 172 Installing, Removing, and Replacing location of the 9U Library Expansion Module's rack ears, and prepare to install the nut clip (or cage nut) to that location on the rack. For example, if the 9U Library Expansion Module's rack ears are located at 1U and 2U, then the nut clips (or cage nuts) should be installed at 10U and 11U.
  • Page 173 Installing, Removing, and Replacing Thumbscrew Lift the module, align it so that it is parallel with the module below it, and slide it into place. Lower the module's guide pin by turning it and pushing it down. Secure the module to the module beneath it by tightening the thumbscrews located at the base of the front and back of the module.
  • Page 174 Installing, Removing, and Replacing Hinge of rack ears Using two M5 thumbscrews, fasten the rack ear to the rack. The thumbscrews should thread through the nut clips (or cage nuts) and fasten completely and evenly. Install the left rack ear. With the I/E station door open, open the left door (the access door) of the module and pull the door toward you in order to access the slot located in the lower left corner of the module.
  • Page 175: Adding, Removing, And Replacing Tape Drives

    Installing, Removing, and Replacing Close the module's doors. Reinstall the tape drives to the library. Cable your library as necessary, following the instructions provided in Cabling the Library. Power on the library. Adding, Removing, and Replacing Tape Drives The tape drive enables you to connect the library to servers within your storage area network (SAN). Note: Newly added tape drives need to be installed and verified one at a time.
  • Page 176: Permanently Removing A Tape Drive

    Installing, Removing, and Replacing Check the tape drive's LEDs to make sure that the drive functions correctly. When the UDS firmware is downloading, the green LED is solidly lit for three seconds and then blinks twice. If the blue and amber LEDs never become lit, reinstall the tape drive. Connect the host interface cables to the tape drive.
  • Page 177: Adding, Removing, And Replacing Fc I/O Blades

    Installing, Removing, and Replacing Save the library configuration. Using the Web client, take the tape drive offline. When the tape drive is ready for removal, its blue LED will be solidly lit. From the Operations menu, select Drive > Change Mode. The Change Drive Mode screen appears.
  • Page 178: Read This First: Complete Installation Steps

    Installing, Removing, and Replacing • Each FC I/O blade is accompanied by a fan blade that cools the FC I/O blade. The fan blade is installed to the right of the I/O blade in the 9U Library Expansion Module. Each 9U Library Expansion Module has four bays and can accommodate two FC I/O blades and two fan blades.
  • Page 179: Adding An Fc I/O Blade

    Installing, Removing, and Replacing applied to the blade, the blade will hang in the "Booting" state. • If the FC I/O blade is installed in the bottom bay of the 9U Library Expansion Module, connect one end of an Ethernet cable to the Ethernet port labeled Lower in the lower right corner of the 9U Library Expansion Module.
  • Page 180 Installing, Removing, and Replacing FC I/O blade LEDs Latch hooks, open Carefully align the FC I/O blade with the guide slots in the bay. The status LEDs must be at the bottom. Caution: Forcing the blade into the bay can cause the pins to bend. Evenly apply pressure to both sides of the blade and slide it into the 9U Library Expansion Module until the latch hooks begin to move towards the middle of the blade.
  • Page 181: Removing An Fc I/O Blade

    Installing, Removing, and Replacing Latch hooks, locked FC I/O blade Cover plate on empty bay FC I/O blade LEDs Make sure cover plates are installed over any unused bays in the 9U Library Expansion Module. Caution: Bays that are not populated with blades must contain a cover plate. If the cover plate is not installed, FC I/O blade temperature errors will occur.
  • Page 182: Replacing An Fc I/O Blade

    Installing, Removing, and Replacing Access the back of the expansion module containing the FC I/O blade. Tag and disconnect all FC cables from the FC I/O blade. Caution: Handle the FC cables with care. They will be damaged if they are bent at more than a four inch arc. Lift the latch hooks out of the locked position and push them up.
  • Page 183: Adding An Fc I/O Fan Blade

    Installing, Removing, and Replacing two bays and moving up. Figure 21 shows the FC I/O blade and I/O fan blade installed side-by-side in the 9U Library Expansion Module. Adding an FC I/O Fan Blade These instructions explain how to add an FC I/O fan blade to your library. You can add an FC I/O fan blade while the library is powered on.
  • Page 184: Replacing An Fc I/O Fan Blade

    Installing, Removing, and Replacing These instructions explain how to remove an FC I/O blade from your library. You can remove an FC I/O fan blade while the library is powered on. Required tools: None Access the back of the expansion module containing the FC I/O fan blade. Lift the latch hooks out of the locked position and push them up.
  • Page 185 Installing, Removing, and Replacing Remove all tape cartridges from the library. Remove the tape drives from the library to decrease the weight when lifting the modules. Warning: Without tape drives, tape cartridges, or power supplies, a 5U Library Control Module weighs approximately 60 lbs (27.2 kg).
  • Page 186: About Ras Tickets

    Troubleshooting Back to Contents Page Troubleshooting: Dell™ PowerVault™ ML6000 Tape Library User's Guide About RAS Tickets Capturing Snapshots of Library Information Saving and E-mailing the Library Configuration Record Saving and Restoring the Library Configuration Troubleshooting "Library Not Ready" Messages Duplicate Devices Discovered...
  • Page 187: Viewing Ras Tickets

    Troubleshooting panel and the Web client. Access the library's online Help system if you have questions about the instructions provided. To access the online Help system, click the Help icon at the top right of the Web client or operator panel user interface. You can frequently resolve a simple problem yourself, but if the problem is complex or involves a field replaceable unit (FRU), you will be directed to contact service.
  • Page 188: Capturing Snapshots Of Library Information

    Troubleshooting Note: To display all closed tickets, select the Include Closed Tickets check box at the bottom of the screen. The Tools - All RAS Tickets screen refreshes, with the Resolve button unavailable for all closed RAS tickets. Caution: Be careful when pressing the Close All Tickets button. This closes all RAS tickets even if they are not resolved.
  • Page 189: E-Mailing The Configuration Record

    Troubleshooting control LUN. • Partition information—number of partitions, number of cleaning slots, number of unassigned slots, number of import/export (I/E) slots, I/E manual assignment setting, partition name, number of slots, number of tape drives, and number of cartridges. E-mailing the Configuration Record Administrators can use the Tools - E-mail Configuration Record screen on the Web client to e-mail the library configuration record.
  • Page 190: Troubleshooting "Library Not Ready" Messages

    Troubleshooting You can restore the library's configurable items to a previous state using a saved configuration file. If you updated the library firmware since last saving the configuration, the library automatically restores the library firmware to the version that was saved with the configuration.
  • Page 191: Identifying Tape Drives

    Troubleshooting Blade Internal Virtual Port for Medium Changers. To prevent this, do the following: • Ensure that host mapping is enabled (see Enabling/Disabling FC Host Mapping). • Assign each medium changer a unique LUN and map each one to the appropriate host (see Configuring Host Mapping).
  • Page 192: Retrieving Tape Drive Sled Logs

    Troubleshooting cabling the library or troubleshooting the library control paths of tape drives. The green LED blinks 10 times per second for one minute. On the Web client Identify Drives screen, you can identify the tape drives assigned to a particular partition, all unassigned tape drives, and the control path tape drive for each partition by flashing the green LEDs on the back of tape drives that are in a ready state: •...
  • Page 193: Resetting Fc I/O Blade Ports

    Troubleshooting • A Save dialog allows you to specify where you want to save the tape drive sled log files file. For detailed, step-by-step instructions, see your library's online Help. To access the online Help system, click the Help icon at the top right of the Web client or operator panel user interface.
  • Page 194: Viewing And E-Mailing The Command History Logs

    Troubleshooting The paths to open the appropriate screens are as follows: • From the Web client, select Setup > IO Blades > Blade Control. • From the operator panel, select Setup > IO Blades > Blade Control > Reset Port. Viewing and E-Mailing the Command History Logs When FC I/O blades are installed, administrators can use the Command History Log screens to view the most recent command and response activity that has occurred with externally addressable library devices, controller LUNs, partitions, and...
  • Page 195: Ethernet Hub Port Leds On The Lcb

    Servicing the LCB Based on LED Status Observe the blinking patterns of the LEDs for at least 30 seconds. Capture a snapshot of the library, and send it to Dell Technical Support for analysis. Fibre Port Link LED on FC I/O Blades A fibre port link LED on a FC I/O blade shows the current state of an FC link and indicates whether or not the link is ready to transmit commands.
  • Page 196: Fc I/O Fan Blade Led

    Troubleshooting Table 4 Fibre Port Link LED on FC I/O Blade Color Represents Fibre Port Link Status Green Link and • Off – no link or link with constant activity* activity • Solid On – link or blade is booting •...
  • Page 197: Fibre Port Link Led On Tape Drives

    Troubleshooting Table 6 Tape Drive Activity Color Represents Tape Drive Status Green Processor • Solid on/solid off— Tape drive's main processor is not operating. activity • 1 blink per second — Normal operation. • 2 quick blinks within 1.25 seconds; then on solid for 1.25 seconds; repeat — Tape drive sled firmware is downloading.
  • Page 198: Using The Installation Verification Test

    Troubleshooting Green AC OK • Solid on — The power supply's AC input is above the minimum requirements to operate. (top) • Solid off — The power supply's AC input is below the minimum requirements to operate. Green DC OK •...
  • Page 199: Viewing The Ivt Logs

    Troubleshooting begin. If you select one of these subtests, you will be prompted to place a scratch data cartridge into the top I/E station slot. When you close the I/E station, the Assign IE screen appears if the Manual Cartridge Assignment setting is enabled on the operator panel System Settings screen (Tools >...
  • Page 200: Restoring Factory Default Settings

    Troubleshooting When you close the I/E station, the Assign IE screen appears if the Manual Cartridge Assignment setting is • enabled on the operator panel System Settings screen (Tools > System Settings). Assign the new scratch data cartridge to the System partition, and then select Apply. •...
  • Page 201: Drive Tests

    Troubleshooting Drive diagnostics are separated into two categories: • Drive Tests — Does not require you to use a scratch tape. • Media Tests — Requires you to insert a scratch tape in the top I/E station slot to perform the test. Drive Tests The Drive Tests currently include only one test, the Drive Reset operation.
  • Page 202 Troubleshooting Get/Put Test The Get/Put Test requires the robot to remove one tape cartridge from the top I/E station slot, and then put the tape cartridge back into the same slot. To run this test, you must insert a tape into the library's top (uppermost) I/E station slot. Robotics tests cannot be performed from the operator panel.
  • Page 203: Handling Cartridges Properly

    • Do not insert damaged cartridges into tape drives. • Do not touch the tape or tape leader. For more information on determining when a tape is damaged, consult the Dell LTO Media Handbook (see Other Documents You Might Need).
  • Page 204: Barcode Requirements

    Media ID First — Five to 14 character barcode number followed by a two-character media ID, for example, "XXXXXXXXXXXXXXL4". The media ID is reported to the host first, as in "L4XXXXXXXXXXXXXX". Dell-supplied barcode labels provide the best results. Barcode labels from other sources can be used, but they must meet the following requirements: •...
  • Page 205: Supported Components

    Library Specifications Back to Contents Page Library Specifications: Dell™ PowerVault™ ML6000 Tape Library User's Guide PowerVault ML6000 libraries follow the specifications described in this chapter. Supported Components The PowerVault ML6000 library supports the following components. Supported • LTO-1 (read-only in LTO-3 drives) Cartridges •...
  • Page 206: Environmental Requirements

    Library Specifications ML6030 CM + ML6030 CM + ML6010 CM ML6020 CM ML6030 CM 1 ML6000 EM 2 ML6000 EMs Maximum Available Storage Slots (Including I/E Station Slots) I/E Station Slots Available 0, 6, 12, 18 0, 6, 12, 0, 6, 12, 18, 0, 6, 12, 18, 24, 18, 24, 30 24, 30, 36, 42...
  • Page 207: Component Weights

    Library Specifications ML6030 CM + (1) 9U Expansion Module 55.9 in. x 17.4 in. x 31.4 in (141.9 cm x 44.2 cm x 79.8 cm) ML6030 CM + (2) 9U Expansion Modules 71.6 in. x 17.4 in. x 31.4 in (181.9 cm x 44.2 cm x 79.8 cm) Component Weights Component...
  • Page 208 Library Specifications Expansion Module: Minimum (no drives installed; robot not moving) Maximum (4 drives writing; 2 Fibre-Channel I/O blades installed; robot moving) Back to Contents Page file:///T|/htdocs/stor-sys/ML6000/en/html/appa.htm[9/17/2012 1:51:03 PM]...
  • Page 209 TapeAlert Flag Descriptions Back to Contents Page TapeAlert Flag Descriptions: Dell™ PowerVault™ ML6000 Tape Library User's Guide TapeAlert is an open industry standard that flags errors and provides possible solutions for storage devices and their media. This section provides information about TapeAlert flags, including the identifying number, severity, recommended message, and probable cause.
  • Page 210 TapeAlert Flag Descriptions Write failure The tape is from a faulty batch or the tape drive is faulty: The drive can no Use a good tape to test the drive. longer write data to the If the problem persists, call the tape drive supplier help line.* tape.
  • Page 211 TapeAlert Flag Descriptions Forced eject The operation has failed because the tape cartridge was manually demounted Manual or while the tape drive was actively writing or reading. forced eject while drive actively writing or reading. Read-only You have loaded a cartridge of a type that is read-only in this drive. The Media loaded format cartridge will appear as write protected.
  • Page 212 TapeAlert Flag Descriptions which will be resolved by a retension cycle. Multi-port A redundant interface port on the tape drive has failed. Failure of interface error one interface on a primary port in a port dual-port configuration (for example, Fibre Channel).
  • Page 213 TapeAlert Flag Descriptions interface Check the cables and cable connections. identified an interface Restart the operation. fault. Eject media The operation has failed: Error recovery Eject the tape or magazine. action. Insert the tape or magazine again. Restart the operation. Microcode The microcode update has failed because you have tried to use the incorrect Microcode...
  • Page 214 * Go to for Dell technical support information. ** Media Recognition System (MRS) is a method where pre-defined stripes are placed at the beginning of the media to identify the media. The MRS stripes are read to determine if the media is of data-grade. Data-grade media should be used in SCSI streaming devices since it is of the required quality and consistency to be used to store data (i.e.,...
  • Page 215 TapeAlert Flag Descriptions Back to Contents Page file:///T|/htdocs/stor-sys/ML6000/en/html/appb.htm[9/17/2012 1:51:07 PM]...
  • Page 216 Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit http://support.dell.com.

This manual is also suitable for:

Powervault ml6000

Table of Contents