Troubleshooting - Tiger JKT-S10U Operating Instructions Manual

17

Troubleshooting

Check the following before requesting repair service.
Symptom
The rice have not been cooked.
The food has not been cooked.
Rice was not cooked completely by
the preset time.
The Timer function cannot be set.
The display is blurred.
Reheating is disabled.
Sound is heard during cooking,
reheating, or when the Keep Warm
function is on.
An alarm (3 beeps) will sound if you
press the [Start/Rinse-free] or [Keep
warm] key.
An alarm (3 beeps) sounds when the
Timer function is set.
Water or rice has gotten inside the
rice cooker unit.
When setting the present time,
pressing the [Hour] or [Min] key does
not access the time setting mode.
The Keep Warm lamp is blinking.
The elapsed Keep Warm time blinks
on the display when the [Hour] key
is pressed while the Keep Warm
function is on.
46
Check point
Is the power plug properly connected
to an outlet?
Does the display show the correct
present time?
Check "The cooking time is excessively long" under "If Rice Does Not Cook
Properly" and take the necessary action.
Does the display show the correct
present time?
Is "0:00" blinking on the display?
Was the "Quick", "Synchro-Cooking",
"Mixed", "Bread", or "Slow Cook"
menu selected?
Was an unacceptable time set?
Are there any grains of burned rice
or any other remaining grains of rice
adhering to gaskets or the brim of
the inner pot?
Is the outer surface of the inner pot
wet?
An alarm (3 beeps) will sound if you
press the [Start/Rinse-free] key.
Is the Keep Warm lamp off?
Do you hear a humming sound?
Do you hear a buzzing or twittering
sound?
Do you hear a completely different
sound from the above?
Is the inner pot set in the rice
cooker?
An alarm will sound if you do not operate the rice cooker within about 30
seconds after pressing the [Timer] key. Continue setting the Timer function.
Water or rice inside the rice cooker unit may cause problems. Contact the
place of purchase.
The time cannot be set during cooking, when the Keep Warm function is
on, when the Timer function is in use, or during reheating.
Was "Oatmeal" or "Bread" menu
set?
Was the Keep Warm function used
continuously for more than 24
hours?
Was the Keep Warm function used
continuously for more than 6 hours
under the "Slow Cook" menu?
Action
Insert the power plug fully into an
outlet.
Set the correct present time.
Set the correct present time.
Set the present time.
The Timer function is not available
under those menus.
Set a time that is acceptable under
the Timer function.
Completely remove all remaining
rice.
Wipe with a dry cloth.
The rice is cold. Rice of below
approximately 131ºF (55ºC) cannot
be reheated.
Press the [Keep Warm] key and
check that the Keep Warm lamp
lights up. Then, press the [Start/
Rinse-free] key again.
The fan is operating.
It is not a malfunction.
The IH is operating.
It is not a malfunction.
Contact the place of purchase.
Set the inner pot in the rice cooker.
Oatmeal can become pasty or bread
can become sticky if they are left in
the rice cooker. Serve them as soon
as possible.
The elapsed Keep Warm time will
blink on the display when the Keep
Warm function has been on for more
than 24 hours.
The elapsed Keep Warm time will
blink on the display when the Keep
Warm function has been on for more
than 6 hours.
Reference
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