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12
If Cooking Is Not Performed Properly
Check the following if you experience a problem with cooked food.
Check point
Problem
Not boiled
Boils over
Boils down
Burned
Reference page
23
* 1
*1 See "Menu guide".
34
34
34
14,
23
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15
23 to 25
26 to 28
13
Troubleshooting
Check the following before requesting repair service.
Symptom
The rice is not cooked at all.
The food is not cooked at all.
The rice is not cooked completely at
the preset time.
The Timer function cannot be set.
The display is blurred.
Reheating is disabled.
44
Sound is heard during cooking,
reheating, or when the Keep Warm
function is on.
An alarm (3 beeps) will sound if you
press the [Start] or [Keep Warm] key.
An alarm (3 beeps) sounds when the
Timer function is set.
Water or rice has gotten inside the
rice cooker unit.
When setting the present time,
pressing the [Hour] or [Min] key does
not access the time setting mode.
A blurred black line is shown in the
display.
"6" blinks while the dish cooked
using the "Slow Cook" menu is kept
warm.
The elapsed Keep Warm time blinks
on the display when the [Hour] key
is pressed while the Keep Warm
function is on.
Check point
Action
Is the power plug properly connected
Insert the power plug fully into an
to an outlet?
outlet.
Does the display show the correct
Set the correct present time.
present time?
Check "The cooking time is excessively long" under "If Rice Does Not Cook
Properly" and take the necessary action.
Does the display show the correct
Set the correct present time.
present time?
Is "0:00" blinking on the display?
Set the present time.
Was the "Quick", "Express-Limited
The Timer function is not available
Cups", "Mixed/Sweet", or "Slow Cook"
under those menus.
menu selected?
Was an unacceptable time set?
Set a time that is acceptable under
the Timer function.
Are there any grains of burned rice
Completely remove all remaining
or any other remaining grains of rice
rice.
adhering to gaskets or the brim of
the inner pot?
Is the outer surface of the inner pot
Wipe with a dry cloth.
wet?
An alarm (3 beeps) will sound if you
The rice is cold. Rice of below
press the [Start] key.
approximately 55ºC cannot be
reheated.
Is the Keep Warm lamp off?
Press the [Keep Warm] key and
check that the Keep Warm lamp
lights up. Then, press the [Start] key
again.
Do you hear a humming sound?
The fan is operating.
It is not a malfunction.
Do you hear a buzzing or twittering
The IH is operating.
sound?
It is not a malfunction.
Do you hear a completely different
Contact the place of purchase.
sound from the above?
Is the inner pot set in the rice
Set the inner pot in the rice cooker.
cooker?
The rice cooker beeps if no operation is performed within approximately 30
seconds after pressing the [Timer] key, however, the Timer function can be
set without interruption.
Water or rice inside the rice cooker unit may cause problems. Contact the
place of purchase.
The time cannot be set during cooking, when the Keep Warm function is
on, when the Timer function is set, when the Timer function is in use, or
during reheating.
The time cannot be set when the "Porridge" or "Slow Cook" menu is
selected.
Although blurring may occur in the
If the blurring becomes bothersome,
display due to static electricity, it is
wipe the display using a firmly wrung
only a temporary phenomenon and
out cloth. The static electricity is
not a malfunction.
removed and the blurring is reduced.
Was the Keep Warm function used continuously for more than 6 hours
after cooking?
After 6 hours has elapsed, "6" blinks. (Do not keep warm for more than 6
hours.)
Was the Keep Warm function used
The elapsed Keep Warm time will
continuously for more than 24
blink on the display when the Keep
hours?
Warm function has been on for more
than 24 hours.
Reference
page
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14,
26 to
28
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20
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43
10
24
21
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