Canon iR C3380 series Service Manual page 469

Code Main Cause/Detail of Detection
0001 The adjuster plate HP sensor fails to be ON after the jog motor is driven for 0.5 sec. (for
1.67 sec. during initial operation)
0002 The adjuster plate HP sensor fails to be OFF after the jog motor is driven for 1 sec.
E5F4 **** Saddle rear side staple error
0001 The stitching HP sensor fails to be ON after the stitcher motor (rear) rotates in the
adverse direction for 0.5 sec. or more.
0002 The stitching HP sensor fails to be OFF after the stitcher motor (rear) rotates for 0.5 sec.
or more.
E5F5 **** Saddle front side staple error
0001 The stitching HP sensor fails to be ON after the stitcher motor (front) rotates in the
adverse direction for 0.5 sec. or more.
0002 The stitching HP sensor fails to be OFF after the stitcher motor (front) rotates for 0.5
sec. or more.
E5F6 **** Saddle paper push-on error
0001 The paper pressure plate HP sensor fails to be ON after the paper pressure plate motor
is driven for 0.3 sec. or more.
0002 The paper pressure plate HP sensor fails to be OFF after the paper pressure plate motor
is driven for 80ms or more.
0003 The number of detection pulses for the paper pressure plate motor clock sensor is below
the specific level.
0004 The paper pressure plate leading edge sensor fails to be OFF after the paper pressure
plate motor is driven for 80ms or more.
0005 The paper pressure plate leading edge sensor fails to be ON after the paper pressure
plate motor is driven for 0.3 sec. or more.
E5F8 **** Saddle connector error
0001 Disconnection of the guide HP sensor connector is detected.
0002 Disconnection of the paper pressure plate HP sensor connector is detected.
0003 Disconnection of the paper pressure plate leading edge sensor connector is detected.
E5F9 **** Saddle switch error
0001 Open of the inlet cover is detected for 1 sec. or more after the host machine starts initial
rotation/printing while the following sensors detect their covers closed.
- Inlet cover sensor (PI9S)
- Front cover open/close sensor (PI2S)
- Delivery cover sensor (PI3S)
Or, the front cover switch (MS2S) or the delivery cover switch (MS3S) is open.
0002 Open of the front cover switch is detected for 1 sec. or more after the host machine starts
initial rotation/printing while the following sensors detect their covers closed.
- Inlet cover sensor (PI9S)
- Front cover open/close sensor (PI2S)
- Delivery cover sensor (PI3S)
0003 Open of the delivery cover switch is detected for 1 sec. or more after the host machine
starts initial rotation/printing while the following sensors detect their covers closed.
- Inlet cover sensor (PI9S)
- Front cover open/close sensor (PI2S)
- Delivery cover sensor (PI3S)
- Delivery cover switch (MS3S)
E601 Abnormality of image memory
0000 Communication error of the image memory (SDRAM)
E602 Hard disk error
E604 The image memory (SDRAM) is faulty/insufficient
0000 Memory capacity required for a model fails to be recognized.
0001 Memory for MEAP application is insufficient.
0002 The image memory of larger than 1.5GB is installed (at activation)
0768 Memory is faulty/insufficient (768MB is required)
1024 Memory is faulty/insufficient (1024MB is required)
E609 Abnormal low temperature of the hard disk
0008 At start-up, temperature of the HDD fails to reach the specific level within a specific
period of time.
0009 During recovery from sleep mode, temperature of the HDD is below the specific level
within the specific period of time.
E610 Failure in the hard disk cryptographic key
0001 The encryption board is not attached.
0002 Memory is faulty/insufficient
0101 Initialization of a key storage area in the memory ends in failure.
0102 Initialization of code processing ends in failure.
0201 Code processing error
0202 Code processing error
0301 Creation of a cryptographic key ends in failure.
0302 Failure in the cryptographic key is detected.
0303 Failure in the cryptographic key is detected.
Countermeasures
Replace the jog motor (M5S), Replace the adjuster
plate HP sensor (PI5S)
Replace the stitcher motor (rear, M6S), Replace the
stitching HP sensor (rear, MS5S)
Replace the stitcher motor (front, M7S), Replace the
stitching HP sensor (front, MS7S)
Replace the paper pressure plate motor (M8S), Replace
the paper pressure plate HP sensor (PI14S)
Replace the paper pressure plate motor (M8S), Replace
the paper pressure plate motor clock sensor (PI1S)
Replace the paper pressure plate motor (M8S), Replace
the paper pressure plate leading edge sensor (PI15S)
Disconnect and then connect the guide HP sensor
(PI13S) connector
Disconnect and then connect the paper pressure plate
HP sensor (PI14S) connector
Disconnect and then connect the paper pressure plate
leading edge sensor (PI15S) connector
Replace the inlet cover switch (MS1S), Replace the
front cover switch (MS2S), Replace the delivery cover
switch (MS3S)
Replace the front cover switch (MS2S), Replace the
delivery cover switch (MS3S)
Replace the inlet cover switch (MS1S), Replace the
front cover switch (MS2S), Replace the delivery cover
switch (MS3S)
Replace the SDRAM
Refer to [Details of E602]
Add on the SDRAM
Make the memory 1.5GB or less.
Add on the SDRAM
Replace the HDD
Attach the encryption board
Add on memory
Turn OFF and back ON the main power, Replace the
main controller PCB
Turn OFF and back ON the main power, Replace the
encryption board
Turn OFF and back ON the main power, Replace the
main controller PCB
The HDD will be initialized due to the error.
Chapter 16
16-7