Canon iR C3380 series Service Manual page 466

Chapter 16
Code Main Cause/Detail of Detection
E045 OHP sensor error
0001 The sampling data measured during initial multiple rotations is lower than the specific
level.
E067 High voltage-related error (Primary transfer)
0100 The measured current of the primary transfer ATVC is abnormal twice in succession.
0101 The first detected current of primary transfer ATVC is the threshold or more.
0102 The two detected currents of primary transfer ATVC are both the threshold or less.
0103 The two detected currents of primary transfer ATVC are the same each other.
0110 The measured voltage of the primary transfer ATVC is abnormal twice in succession. Turn OFF and back ON the main power
E069 Error in high-voltage unit (secondary transfer)
0000 The detected current of secondary transfer ATVC is fault.
E070 ITB HP detection error
0001 HP of the ITB fails to be detected even after the specific period of time.
Abnormality of the HP sensor, Deviation of the belt from its position to either edge, or
soiling of the seal
0002 The next HP fails to be detected within the specific period of time after the HP of the
ITB is detected.
0003 The next HP is detected earlier than the specific period of time after the HP of the ITB
is detected.
The ITB is torn due to scratches, and the sensor detects the tear as a HP by mistake.
E100 BD error
0000 Lock of the BD control fails while rotation of the polygon motor is stable.
E110 Error in polygon motor
0000 BD control is not locked when 5 sec passed after the activation of polygon motor.
0001 Speed lock of the FG speed control fails to be executed 5 sec after the polygon motor
starts to operate (Does not reach the specified speed).
E193 Error in IMG1 (error in add-on)
0001 Error in initialization of image ASIC of DC controller PCB (IMG)
E202 CIS unit HP detection error
0001 The HP sensor fails to be ON after the CIS unit moves backward for a specific distance
or more.
0002 The HP sensor fails to be OFF after the CIS unit moves forward for a specific distance
or more.
E225 CIS light quantity error
0001 Normal light-up of the lamp fails to be confirmed at the time of power-on and shading
correction when a job starts.
E227 Power supply error in the reader unit
0001 24V port is off at power-on.
0002 24V port is off when a job starts.
0003 24V port is off when a job terminates.
0004 24V port is off during a drive under load.
E240 Error in communication of controller
0000 Error in communication data
0001 There is no response when 3 sec passed since the main controller had sent the pickup
request to DC controller during printing.
0002 There is no response when 4 sec passed since the main controller had sent the request
for image output to DC controller during printing.
0003 The engine is activated when jam occurs.
E243 Control panel unit error
0000 Communication between the main controller and the control panel unit is abnormal.
E248 Backup memory error
0000 Check error of the SRAM PCB (at start up)
0001 Reader controller EEPROM error at power-on
0002 Reader controller EEPROM writing error
0003 Reader controller EEPROM reading error after check error writing
E315 Abnormality of image data
000e Data is corrupt (Abnormality of memory/HDD)
Soft decode error
E351 Main controller PCB error
0000 Communication error of the main controller PCB occurs at start-up.
E400 Feeder communication error
16-4
Countermeasures
Replace the OHP sensor
Check on the primary transfer roller spring, Clean the
position where the primary transfer roller contacts,
Replace the primary transfer roller, Replace the drum
unit
Check a value of COPIER> DISPLAY> MISC>
DRM-LIFE, and replace the drum unit if the value is
near 100 because the drum may have reached its life
expectancy.
Check the connector, replace high-voltage unit
Clean the HP detection seal, Clean/Replace the HP
sensor
Clean the ITB back side and the drive roller
Clean the HP detection seal, Clean/Replace the HP
sensor
Check on connection between the laser scanner unit
and the DC controller PCB, Check on 24V line fuse,
Replace the laser scanner unit
Check on connection between the laser scanner unit
and the DC controller PCB, Check on 24V line fuse,
Replace the laser scanner unit
Replace DC controller PCB
Disconnect and then connect the connector, Replace
the scanner HP sensor, Replace the scanner motor,
Replace the reader controller PCB
Disconnect and then connect the connector, Replace
the document lamp (xenon tube), Replace the CIS,
Replace the inverter PCB, Replace the reader
controller PCB
Disconnect and connect the power supply connector,
Replace the power supply
Check connector, check connection of sub PCB in the
controller box, check / replace DC controller PCB /
main controller PCB
Check on connection between the main controller PCB
and the control panel unit
Check on connection of the SRAM PCB, Replace the
SRAM PCB
Replace the reader controller PCB
Replace the image memory (SDRAM) , Replace the
HDD
Check on connection between the main controller PCB
and the main controller PCB (sub) , Replace the main
controller PCB, Replace the main controller PCB (sub)