Canon iR C3380 series Service Manual page 146

Chapter 4
- if XX='01 to FF'
XX
CHK- Partition in
XX
TYPE question
01 FSTDEV
1
02 IMG_MNG
03 FSTCDEV
04 APL_GEN
2
05 TMP_GEN
06 TMP_FAX
07 TMP_PSS
3 PDLDEV
08
4 BOOTDEV
09
10 5 APL_MEAP
6
11 APL_SEND
0
FF Not identified
YY Description
*1 03 WriteAbort(start-up)
*2 03 WriteAbort(start-up)
*3 03 WriteAbort(start-up)
*4 03 WriteAbort(start-up)
*5 05 file system error
*6 05 file system error
*7 05 file system error
*8 05 file system error
*9 00,01, HDD contact fault, or v x Works
02,04 system error
4-6
YY=03 YY=05
At time of start-up
Description
Remedy Remedy Remedy Remedy Remedy Remedy
image data storage
area (e.g., Box) *1 *5
image management
data *1 *5
image data storage
area (for Chasing) *1 *5
general-purpose data
storage area *1 *5
general-purpose data
storage area
(temporary file) *1 *5
fax (temporary file) *1 *5
PSS (temporary file) *1 *5
PDL-related file
storage area (font,
registration form,
ICCProfile, PDL
function color
correction
information file) *1 *5
Firmware storage
area (Booktable,
MEAP, Key,
certificate, PDF
dictionary, RUI
content, voice
dictionary (ICC
profile, PS test data)) *3 *8
MEAP *1 *5
address book, filter *2 *5
HDD full sector fault
check and repair *4 *7
1. Indicate the partition in question for CHK-TYPE; then, execute HDD-CHECK (several min to several 10s
of min); then, turn off and then on the power.
2. If the foregoing fails, indicate the partition for CHK-TYPE, and execute HDD-CLEAR; then, turn off and
then on the main power switch.
1. If possible, ask the user to make a backup of the data (address book) using the remote UI.
2. Indicate the partition in question for CHK-TYPE, and execute HDD_CHECK (several min to several 10s
of min); then, turn off and then on the main power switch.
3. If the foregoing fails, start download mode, and execute full formatting and reinstall the system software
(System, Lang, RUI); then, turn off and then on the main power switch.
Recovery on the boot partition always calls for the use of SST in safe mode:
1. Set CHK-TYPE=0, and execute HDD-CHECK (several 10s of min); then, turn off and then on the power.
2. If the foregoing fails, start download mode, and execute full formatting and reinstall the system software
(System, Lang, RUI); then, turn off and then on the main power switch.
1. Set CHK-TYPE=0, and execute HDD-CHECK (several 10s of min); then, turn off and then on the power.
2. If the foregoing fails, use CHK-TYPE-1, 2, 3, 5 to execute HDD-CLEAR; then, turn off and then on the
power.
1. Indicate the partition for CHK-TYPE, and execute HDD-CLEAR; then, turn off and then on the main
switch.
2. If the foregoing fails, suspect a fault on the HDD, and replace the HDD and reinstall the system software.
HDD-CLEAR cannot be executed in service mode so as to prevent inadvertent deletion of data for address
book, filter, and the like.
1. If possible, ask the user to make a backup of the data for address book using the remote UI.
2. Start in service mode, and start download mode. Execute full formatting using the SST, and reinstall the
system software (System, Lang, RUI); then, turn off and then on the main power switch.
This error seldom occurs.
1. Using CHK-TYPE=1, 2, 3, 5, execute HDD-CLEAR; then, turn off and then on the power.
2. If the foregoing fails, suspect a fault on the HDD, and replace the HDD and reinstall the system software.
Repair of the boot partition always calls for the use of the SST in safe mode.
1. Start up in safe mode, and execute full formatting using the SST and reinstall the system software (System,
Lang, RUI); then, turn off and then on the main power switch.
2. If the foregoing fails, suspect a fault on the HDD, and replace the HDD and reinstall the system software.
1. Check the cable and power supply connectors.
2. If the foregoing fails, start up in safe mode, and execute full formatting using the SST and reinstall the
system software; then, turn off and then on the main power switch.
3. If the foregoing fails, suspect a fault on the HDD, and replace the HDD and reinstall the system software.
YY
YY=10,
YY=00, YY=11, YY=13, 12,14,22
01,02,04 21 25 ,23,24
During normal operation
*9 *10 *11 *12
*9 *10 *11 *12
*9 *10 *11 *12
*9 *10 *11 *12
*9 *10 *11 *12
*9 *10 *11 *12
*9 *10 *11 *12
*9 *10 *11 *12
*9 *10 *11 *12
*9 *10 *11 *12
*9 *10 *11 *12
*9 *10 *11 *12
Remedial action
HDD formatting
HDD
HDD formatting formatting
Items formatting by normal
deleted by HD- mode +
(typical) CLEAR SST
FSTDEV
possible (3
selected (3
partitions
partitions
simultane
all stored
simultane
ous)
data (e.g.,
ous)
Box)
General
APL_GE
possible (4 N selected
partitions (4
simultane partitions
General
ous) simultane
FAX
ous)
PSS
PDLDEV
possible
selected
UserFont
Icc Profile
Not Not
possible possible
System
MEAP possible possible
Not Not
SEND possible possible
- - -
HDD
by safe
mode +
SST
-