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Canon iR2020 Facsimile Manual

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Facsimile Guide
Please read this guide before operating this equipment.
ENGLISH
After you finish reading this guide, store it in a safe place for future reference.

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Table of Contents

   Summary of Contents for Canon iR2020

  • Page 1 Facsimile Guide Please read this guide before operating this equipment. ENGLISH After you finish reading this guide, store it in a safe place for future reference.
  • Page 3 Facsimile Guide...
  • Page 4 Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are PDF manuals included on the Guides with this symbol are printed manuals.
  • Page 5 • PCL Printer Driver Installation and PCL Driver Guide Instructions CD-ROM • UFR II Printer Driver Installation and UFR II Driver Guide Instructions CD-ROM • Fax Driver Installation and Instructions Fax Driver Guide CD-ROM To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your system, please download it from the Adobe Systems Incorporated website.
  • Page 6: Chapter 10 Machine Settings

    Appendix Includes the specifications, glossary, and index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
  • Page 7: Table Of Contents

    Overview of the iR2020/iR2016........
  • Page 8 Things You Must Do Before Using This Machine ..... .1-14 Connecting the Telephone Line ........1-16 Selecting the Type of Telephone Line.
  • Page 9 Chapter 3 Sending Faxes Sending Methods..........3-2 Using Memory Sending .
  • Page 10 Chapter 6 Customizing Fax Settings Alarm Settings ...........6-2 Changing the Fax Default Settings .
  • Page 11 Chapter 9 Troubleshooting LCD Messages ........... 9-2 Error Codes .
  • Page 12: Preface

    Preface Thank you for purchasing the Canon iR2020/iR2016. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
  • Page 13: Keys Used In This Manual

    Keys Used in This Manual The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual: • Control Panel Keys: <Key icon> + (Key Name) Example: (Start) (Stop) • Facsimile Control Panel Keys: [Key Name] Example: [Coded Dial] [Address Book]...
  • Page 14: Legal Notice

    3 seconds* per page which results in reduced telephone line charges. *Approx. 3 seconds per page fax data transmission time based on Canon FAX Standard Chart No.1, (Standard Mode) at 33.6Kbps modem speed. The Public Switched Telephone Network (PSTN) currently supports 28.8Kbps modem speeds or lower, depending...
  • Page 15: Trademarks

    Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT.
  • Page 17: Before You Start Using This Machine

    Overview of the iR2020/iR2016 ........
  • Page 18: What This Machine Can Do

    What This Machine Can Do If the iR2020/iR2016 is equipped with the optional Facsimile Control Panel, you will be able to utilize the many Fax functions of the machine. Super G3 Fax Function This machine’s Super G3 fax function is compatible with most Super G3 fax machines used in office environments.
  • Page 19: Receiving Faxes In Memory

    ECM Function for High Quality Images This machine’s fax function is compatible with ECM (Error Correction Mode). ECM corrects errors and distorted or poor quality fax transmissions that arise from line noise. It also enables you to send or receive high-quality faxes even if the condition of your telephone line is not ideal.
  • Page 20: Overview Of The Ir2020/ir2016

    Overview of the iR2020/iR2016 If you press [FAX] on the control panel, the machine switches to fax mode. The Fax function enables you to scan documents and send them to specified destinations via fax. Original Scan Group Overview of the iR2020/iR2016...
  • Page 21: Control Panel Parts And Functions

    Control Panel Parts and Functions This section describes keys of the Main Control Panel and Facsimile Control Panel. Main Control Panel a Paper Select Key e Collate/Staple Key Press to select the desired paper source. Press to collate or staple copies. b Paper Select Indicator f LCD Display Indicates the selected paper source.
  • Page 22 i System Monitor Key v Different Size Originals Key Press to check the status of the machine, print, Press to specify the Different Size Originals fax, or copy jobs. mode. For more information, see Chapter 2, “Special Copying Features,” in the Copying j Control Panel Power Switch (Sub Power Guide.
  • Page 23 Facsimile Control Panel a One-Touch Speed Dialing Panels g Coded Dial Key Open the first panel to display one-touch speed Press [Coded Dial], followed by a three digit code dialing keys 21-40. Open the second panel to to dial the telephone number registered for coded display keys 41-60.
  • Page 24: Standby Display

    Standby Display The standby display differs depending on which mode is selected. The standby display in the fax mode is as follows: Fax Mode Date & Time Receive Mode Image Quality NOTE For more information on the standby display, see Chapter 5, “Customizing Settings,” in the Reference Guide.
  • Page 25: Using The Menus And Control Panel Keys

    Using the Menus and Control Panel Keys This section provides a brief overview on how to use the control panel keys to open menus, make selections, and register data. The machine employs a menu system that you can use to register important information or set up important features.
  • Page 26 Press [ ] or [ ] to browse through the menu items press [OK] to go to the next level. Press [Stop] to return to the standby display. NOTE If you do not press a key for two minutes, the machine automatically returns to the Standby display.
  • Page 27: Entering Characters

    Entering Characters For screen that requires alphanumeric entries, enter characters 0-9 (numeric keys) on the control panel, as shown below. When you come to a step that requires entering a name for data registration, the letter or number in the upper right corner of the LCD display tells you the entry mode.
  • Page 28 Press the appropriate numeric keys containing the characters that you want to enter. PQRS WXYZ Each key contains the upper and lower case letters for its group of letters. For example, contains the letters <ABCabc>. Press SYMBOLS Characters @.-_/ ABCabc DEFdef GHIghi JKLjkl...
  • Page 29 NOTE • To enter a space, press [ • To move the cursor, press [ ] or [ • If you make a mistake when entering characters press [ ] or [ ] to position the cursor under the incorrect character press (Clear) to delete the incorrect character...
  • Page 30: Things You Must Do Before Using This Machine

    Things You Must Do Before Using This Machine This section describes the important setting registrations and procedures that must be done before the machine is used for sending operations. IMPORTANT If you attempt to use the machine without registering the necessary information correctly, the machine may not function properly.
  • Page 31 Date and Time Fax Number Unit Name Page Number 03/08 2005 10:50 FAX 123XXXXXXX CANON • Date and Time: - The date and time of the transmission are recorded. • Fax Number: - Your machine’s fax number is recorded.
  • Page 32: Connecting The Telephone Line

    Connecting the Telephone Line Before turning the power ON, connect the telephone line to the machine. Connect one end of the telephone line to the (LINE) connector, and then connect the other end of the telephone line to your telephone wall jack. Line Jack 1-16 Things You Must Do Before Using This Machine...
  • Page 33: Selecting The Type Of Telephone Line

    Selecting the Type of Telephone Line Sets the type of telephone line that is connected to this machine. If you are not sure what type of telephone line you have, check with your local telephone company. To operate the fax functions, you must know if the machine is connected to a tone or rotary pulse line.
  • Page 34: Setting The Display Language

    Press [ ] or [ ] until <USER SETTINGS> appears press [OK]. Press [ ] or [ ] until <TEL LINE TYPE> appears press [OK]. Press [ ] or [ ] to select the telephone line type press [OK]. You can select from the following: - <TOUCH TONE>...
  • Page 35: Setting The Current Date And Time

    Setting the Current Date and Time You can set the current date and time. The current date and time are used as standard timer settings for functions that require them. If necessary, you can also set “Daylight Saving Time”. In some countries, time is advanced throughout summer season. The period in which this is applied is called “Daylight Saving Time.”...
  • Page 36: Numeric Keys

    Enter the current date (month, day, year) and time using the numeric keys. PQRS WXYZ Enter the month and the day using four digits (including zeros). Enter the last two digits of the year, and the time in 24-hour notation, as four digits (including zeros) without a space.
  • Page 37 If you are setting Daylight Saving Time: Press [ ] or [ ] until <DAYLIGHT SV. TIME> appears press [OK]. Press[ ] or [ ] to select <ON> or <OFF> press [OK]. If you want to use Daylight Saving Time, select <ON> press [OK].
  • Page 38 Press [ ] or [ ] to select the week press [OK]. Press [ ] or [ ] until <DAY> appears press [OK]. Press [ ] or [ ] to select the day press [OK]. Set the month, week and day for the <END DATE TIME> press [OK].
  • Page 39: Registering Your Machine's Fax/telephone Number

    Registering Your Machine’s Fax/Telephone Number You must store your machine’s fax number. This number is printed on the top of every fax document you send to the recipient. Press [Additional Functions] ] or [ ] until <FAX SETTINGS> appears press [OK]. If necessary, see the screen shots in steps 1 and 2 of “Selecting the Type of Telephone Line,”...
  • Page 40 Enter the unit’s telephone number using the numeric keys press [OK]. PQRS WXYZ If you want to insert a country code, enter the code, press (SYMBOLS) to insert a plus sign (+), then insert the telephone number. You can press [ ] or (Clear) to delete the last number entered.
  • Page 41: Registering The Unit's Name

    Registering the Unit’s Name Your name or company’s name must be registered as the unit’s name(a department name is optional). Press [Additional Functions] ] or [ ] until <FAX SETTINGS> appears press [OK]. If necessary, see the screen shots in steps 1 and 2 of “Selecting the Type of Telephone Line,”...
  • Page 42 Enter a name using the numeric keys press [OK]. You can press (Clear) to delete the last character entered. PQRS WXYZ You can enter up to 24 characters for the unit’s name. The unit name is set. NOTE • For instructions on entering characters, see “Entering Characters,” on p. 1-11. •...
  • Page 43: Flow Of Sending Operation

    Flow of Sending Operation This section describes the flow of basic sending operations. NOTE • Before using the fax function, it is useful to read the following topics: - Main power and control panel power (See Chapter1, “Before You Start Using This Machine,”...
  • Page 44 If the message <ENTER DEPT.ID> appears: Enter the Department ID and Password using the numeric keys press [OK]. PQRS WXYZ NOTE For instructions on using Department ID Management, see Chapter 6, “System Manager Settings,” in the Reference Guide. Press [FAX]. The FAX indicator lights and the machine enters the fax standby mode.
  • Page 45 Place your originals. NOTE For instructions on placing your originals, see “Placing Originals,” on p. 1-32. Specify the necessary settings. NOTE You can adjust the resolution and density. (See “Adjusting the Scan Settings,” on p. 3-8.) Specify the destinations. If a destination is stored in a One-Touch Speed Dialing key: Press the desired one-touch speed dialing key (01 to 60).
  • Page 46 If a destination is stored in a Coded Speed Dialing Code: Press [Coded Dial] enter the desired three digit code (000 to 139). (See “Coded Speed Dialing,” on p. 2-7.) If a destination is not stored in the directory: Enter the desired fax number using the numeric keys. NOTE A maximum of 201 destinations can be specified at the same time.
  • Page 47 If you want to cancel sending, press [Stop]. NOTE • You can press (Stop) to cancel a send job that is being scanned. • For instructions on canceling a send job, see “Using the Stop key,” on p. 1-40. • You can also cancel a send job from the System Monitor screen.
  • Page 48: Placing Originals

    Even the iR2020 cannot always detect the size of the original if it is a non standard paper size, such as a book. In this case, specify the size at which you want to scan the original.
  • Page 49 Platen Glass Place the original face down. Place the original face down. Vertical Placement Horizontal Placement Feeder Place the Place the original face original face Vertical Placement Horizontal Placement NOTE • If the top edge of the original is not aligned with the back edge of the platen glass (by the arrow in the top left corner), your original may not be scanned correctly, depending on the scan and send modes that you have set.
  • Page 50: Platen Glass

    Otherwise, the machine may not correctly detect the size of the originals. (Only the iR2020 model can detect the size of the original placed on the platen glass.)
  • Page 51 Place your originals face down. The surface of the original that you want to scan must be placed face down. Align the top edge of your original with the back edge of the platen glass (by the arrow in the top left corner). Place books and other bound originals on the platen glass in the same way.
  • Page 52 • The size of the original is detected after the platen glass cover is closed. Be sure to close the feeder/platen cover before scanning. (Only the iR2020 model can detect the size of an original on the platen glass.) •...
  • Page 53: Feeder (dadf-p1)

    Feeder (DADF-P1) You should use the feeder when you want to scan several originals at the same time. Place the originals into the feeder and press [Start]. The machine automatically scans the originals into memory. In addition, the both sides of a two-sided original can be scanned automatically without the need for turning over the sheet manually.
  • Page 54 Adjust the slide guides to fit the size of your originals. Neatly place your originals with the side to be scanned face up in the original supply tray. Place your originals as far into the feeder as they will go. IMPORTANT •...
  • Page 55 Original Output Area NOTE The scanned originals are output to the original output area in the order that they are fed into the feeder. 1-39 Placing Originals...
  • Page 56: Canceling Send Jobs

    Canceling Send Jobs You can cancel a send job using the stop key or the system monitor key. Using the Stop key Follow the procedure below to cancel sending documents during a transmission. During transmission, press [Stop]. If you are using Direct Sending, an alarm sounds, and the transmission is canceled immediately.
  • Page 57: Using The System Monitor Key

    Press [ ] to select <YES>. After you press [ ] to cancel the transmission, an alarm sounds, and a report automatically prints, unless this feature has been turned off. (See <1. AUTO PRINT> of “LIST PRINT,” on p. 10-12.) Scanning or sending stops.
  • Page 58 Press [ ] or [ ] to select the transmission you want press [OK]. Press [ ] to select <YES>. The send job is canceled. NOTE You cannot select multiple jobs and cancel them all at once. When canceling multiple jobs, select and cancel one at a time. Press [Stop] to return to the standby display.
  • Page 59: Dialing Methods

    Basic Sending Methods CHAPTER This chapter explains how to dial and send fax documents, and how to specify, edit, and erase speed dialing destinations. Dialing Methods ............2-2 Regular Dialing .
  • Page 60: Dialing Methods

    Dialing Methods This machine provides you with four methods to specify the fax destination. Regular Dialing You can specify a destination using the numeric keys. One-Touch Speed Dialing You can specify one or more destinations by pressing the desired one-touch speed dialing key on the control panel.
  • Page 61: Regular Dialing

    Regular Dialing You can dial the fax number of a recipient using the numeric keys. NOTE To make dialing easier, register frequently used numbers in the one-touch speed dialing keys, or with a coded speed dialing code. (See Chapter 2, “Storing Destinations,” on p.
  • Page 62 [Redial/Pause]: Press to insert a pause of several seconds in the fax number that you are dialing. If you insert a pause within the fax number, the letter <p> is displayed between the numbers. If you insert a pause at the end of a fax number, the letter <P> appears. When dialing an overseas number, insert a pause after the country code, and at the end of the telephone number.
  • Page 63: One-touch Speed Dialing

    One-Touch Speed Dialing You can specify up to 60 destinations in one-touch speed dialing keys. Follow this procedure to start a transmission and send a document with the press of a one-touch speed dialing key. IMPORTANT To use this feature, you must register destinations in one-touch speed dialing keys. (See “Storing Destinations,”...
  • Page 64 Press the desired one-touch speed dialing key (01 to 60). <NOT REGISTERED> appears if no destination is stored in the one-touch speed dialing key you pressed. If <TIME OUT> in <TX SETTINGS> in <FAX SETTINGS> is set to <ON> 21 40 41 60 scanning starts automatically.
  • Page 65: Coded Speed Dialing

    Coded Speed Dialing Coded speed dialing enables you to start a document transmission by pressing [Coded Dial] followed by a three-digit code. IMPORTANT To use this feature, you must register destinations for coded speed dialing. (See “Storing Destinations,” on p. 2-14.) NOTE A maximum of 201 destinations can be specified at the same time.
  • Page 66: Group Dialing

    Press [Start]. If the original is placed on the platen glass, follow the instructions that appear on the LCD display press (Start) once for each original. When scanning is complete, press [OK]. Scanning starts. The scanned data is sent to the destination once scanning is complete. Group Dialing The Group Dialing feature enables you to dial a group of up to 199 registered one-touch or coded speed dialing fax numbers as a single destination.
  • Page 67 Press the desired one-touch speed dialing key (01 to 60), or press [Coded Dial] enter the three-digit code (000 to 139) to which the group of fax/telephone numbers is assigned. <NOT REGISTERED> appears if destination is stored in the speed dialing key/ 21 40 41 60 code you pressed.
  • Page 68: Address Book

    Address Book Address book enables you to look up the recipient’s name and retrieve the number registered for one-touch or speed dialing or coded speed dialing. This feature is convenient when you know the name of the destination(s) but cannot recall the one-touch speed dialing key or the coded speed dialing code where the number is registered.
  • Page 69 Press the numeric keys (e.g., (ABC)) to display the range of entries starting with those letters. PQRS WXYZ For example, if you want to search for a name that starts with the letter “C”, press (ABC) three times. Press [ ] to display the entries in alphabetical order, or press [ ] to display the entries in reverse alphabetical order.
  • Page 70: Manual Redialing

    Manual Redialing Redialing enables you to specify the last destination that was dialed using the numeric keys. This mode is useful if you are sending several documents to the same destination. NOTE • To cancel manual redialing, press (Stop) press [ ] to select <YES>.
  • Page 71 Press [Start]. If the original is placed on the platen glass, follow the instructions that appear on the LCD display press (Start) once for the each original. When scanning is complete, press [OK]. Scanning starts. The scanned data is sent to the destination once scanning is complete. 2-13 Dialing Methods...
  • Page 72: Storing Destinations

    Storing Destinations The fax numbers that you frequently dial can be registered in the memory of the machine as one-touch or coded speed dialing keys/codes. Speed dialing enables you to save yourself the effort of dialing every time it is used. You can also register destinations in a one-touch or coded speed dialing key/code for group dialing.
  • Page 73 Press [ ] or [ ] to select <1-TOUCH SPD DIAL> or <CODED SPD DIAL>. When you want to register a one-touch speed dialing key: select <1-TOUCH SPD DIAL> press [OK]. When you want to register a coded speed dialing code: select <CODED SPD DIAL>...
  • Page 74 Press [OK] to select <TEL NUMBER ENTRY>. Enter the fax/telephone number using the numeric keys press [OK]. PQRS WXYZ You can enter up to 120 digits for the fax number. NOTE • If you entered a wrong number, press [ ] or (Clear) repeatedly to go back to the position you want...
  • Page 75 Press [OK] to select <OPTIONAL SETTING>. If you want to set <OPTIONAL SETTING> to <ON>: Press [ ] or [ ] until <ON> appears press [OK]. Press [OK] to select <INTERNATIONAL>. Press [ ] or [ ] to select the desired type of long distance press [OK].
  • Page 76: Registering Group Dialing

    If you want to set <OPTIONAL SETTING> to <OFF>: Press [ ] or [ ] until <OFF> appears press [OK]. Press [Stop] to return to the standby display. Registering Group Dialing Before you can use group dialing (see “Group Dialing,” on p. 2-8), you need to register the recipients’...
  • Page 77 Press [ ] or [ ] until <GROUP DIAL> appears press [OK]. Specify an empty one-touch speed dialing key or coded speed dialing code that you want to set as the group dial. To register a group under a one-touch speed dialing key: 21 40 41 60 Press [ ] or [...
  • Page 78 Select the speed dialing numbers you want to register in the group press [OK] twice. The speed dialing number refers to the one-touch dialing number or coded speed dialing number under which the fax/telephone number is programmed. To enter in the group a number stored under a one-touch speed dialing key, press the desired one-touch speed dialing key(s).
  • Page 79: Changing Or Deleting An Entry

    Changing or Deleting an Entry This section describes the procedure to change or delete an entry for one-touch/ coded speed dialing and group dialing. Changing or Deleting an Entry for One-Touch/ Coded Speed Dialing Changing a Fax/Telephone Number You Registered Follow steps 1 to 5 of “One-Touch/Coded Speed Dialing”...
  • Page 80 Changing a Name You Registered Follow steps 1 to 7 of “One-Touch/Coded Speed Dialing” (see p. 2-14). In step 8, press and hold [ ] or (Clear) to delete an entire name. Use the numeric keys to enter a new name press [OK].
  • Page 81: Changing Or Deleting An Entry For Group Dialing

    Changing or Deleting an Entry for Group Dialing Deleting a Fax/Telephone Number from the Group Follow the steps 1 to 3 of “Registering Group Dialing” (p. 2-18). Press [ ] or [ ] to select the group you want press [OK] twice. Press [ ] or [ ] to select the number you want to delete and press...
  • Page 82 2-24 Changing or Deleting an Entry...
  • Page 83: Sending Faxes

    Sending Faxes CHAPTER This chapter describes the fundamental procedures for sending faxes, how to configure send settings, and other useful features. Sending Methods ............3-2 Using Memory Sending .
  • Page 84: Sending Methods

    Sending Methods This section describes the various methods for sending faxes, and how to stamp scanned and sent originals. NOTE • You can also fax the documents from your computer. If you want to install the software for fax sending, see Chapter 2, “Getting Started,” in the Fax Driver Guide. •...
  • Page 85: Using Memory Sending

    “Auto Redial,” on p. 6-16. You can store up to 70 fax jobs for sending or approximately 1000 pages in memory. - Based on the condition that the other party sends the fax by the iR2020/iR2016 with Canon Fax Standard Chart No. 1 standard mode.
  • Page 86: Direct Sending

    Specify the destinations. For instructions on specifying the destination, see “Dialing Methods,” on p. 2-2. Press [Start]. If the original is placed on the platen glass, follow the instructions that appear on the LCD display press (Start) once for the each original. When scanning is complete, press [OK].
  • Page 87 IMPORTANT • You cannot use the Direct Sending with the platen glass. To use the Direct Sending, the optional Feeder (DADF-P1) is necessary. • You can specify only one destination at a time when using Direct Sending. • If you cancel Direct Sending during transmission, the originals that have already been scanned are sent.
  • Page 88: Stamping Originals

    Specify the destinations. For instructions on specifying the destination, see “Dialing Methods,” on p. 2-2. PQRS WXYZ Press [Start]. Scanning starts. NOTE • During transmission, the destination’s fax/telephone number appears as messages on the LCD display. • To cancel sending, press (Stop).
  • Page 89 Place your originals in the feeder press [FAX]. The FAX indicator lights and the machine enters the fax standby mode. NOTE • For instructions on placing originals, see “Placing Originals,” on p. 1-32. You can also set the Stamp mode from the Additional Functions menu. (See “Changing the Fax Default Settings,”...
  • Page 90: Adjusting The Scan Settings

    Adjusting the Scan Settings To ensure that a received fax document is easy to read, set the resolution and scan density to match the originals you are sending. NOTE • You can store the most frequently used resolution and scan density settings. (See “Changing the Fax Default Settings,”...
  • Page 91 Place your originals press [FAX]. The FAX indicator lights and the machine enters the fax standby mode. NOTE For instructions on placing originals, see “Placing Originals,” on p. 1-32. Image Quality Press [Image Quality]. Press [ ], [ ], or [Image Quality] to select the resolution press [OK].
  • Page 92: Density

    Specify the destination press [Start]. For instructions on specifying the destination, see “Dialing Methods,” on p. 2-2. If you want to specify other sending conditions, set them before specifying the destination. If the original is placed on the platen glass, follow the instructions that appear on the LCD display press (Start) once for the each original.
  • Page 93 Place your originals press [FAX]. The FAX indicator lights and the machine enters the fax standby mode. NOTE For instructions on placing originals, see “Placing Originals,” on p. 1-32. Density Press [Density]. Press [ ] or [ ] to adjust the scan density press [OK].
  • Page 94: Sequential Broadcasting

    Sequential Broadcasting The machine allows you to send the same document to a maximum of 201 recipients in one operation. NOTE • If you frequently send documents to the same group of recipients, you can group these numbers for group dialing. This will allow you to send documents to all recipients in the group at the press of one or a few keys.
  • Page 95 Enter the fax/telephone numbers you want to send to. To use one-touch speed dialing: Press the one-touch speed dialing key(s). You can dial up to 60 destinations. 21 40 41 60 Coded Dial To use coded speed dialing: Press [Coded Dial] use the numeric keys to enter the three-digit code.
  • Page 96 Address Book To use Address Book dialing: Press [Address Book]. Press a numeric key which contains the first letter of the desired destination. Press [ ] or [ ] to scroll through the required names until you find the desired destination press [OK].
  • Page 97 After you have specified all of the destinations, press [Start]. If you are using the platen glass, you will be prompted when the page has been scanned. Place the next page (for a multipage document) press (Start). To start sending, press [OK]. NOTE •...
  • Page 98: Delaying A Send Job

    Delaying a Send Job The Delayed Send mode enables you to store a send job in memory, and have it sent at a later time. NOTE • You can reserve up to 70 fax jobs for delayed sending. However, the actual number of jobs that can be reserved may be fewer than 70, if multiple documents are being sent at the same time.
  • Page 99 Enter the send time using the numeric keys press [OK]. Enter all four digits of the time (including zeros), using 24-hour notation. PQRS WXYZ Examples: 7:05 a.m. 0705 11:18 p.m. 2318 If you set the time earlier than the current time, the document will be sent at that time on the next day.
  • Page 100 NOTE • For instructions on specifying the destination, see “Dialing Methods,” on p. 2-2. • You can check the result of the transmission by printing the TX Report or Activity Report. (See “Printing the ACTIVITY REPORT,” on p. 5-6 or “Adjusting the TX REPORT Setting,”...
  • Page 101: Two-sided Originals

    Two-Sided Originals You can set the machine to automatically scan both sides of two-sided originals that are placed in the feeder without the need for turning over the sheet manually. IMPORTANT • The Two-Sided mode is available only if the feeder (DADF-P1) is attached. •...
  • Page 102 Specify the destination press [Start]. For more information on specifying the destination, see “Dialing Methods,” on p. 2-2. Scanning starts. The scanned data is sent to the specified destination when scanning is complete. NOTE • To cancel this setting, press [Two-Sided] again. •...
  • Page 103: The Fax Information Service

    The Fax Information Service Many fax information services for banks, airline reservations, hotel , etc., require tone dialing for their services. If your machine is connected to a rotary pulse telephone line, follow the procedure below to temporarily set the machine for tone dialing.
  • Page 104 When you hear the recorded message of the information service, press [Tone]. If you are already using this machine with tone line, this step is not necessary. After you press (Tone), a <T> appears on the LCD display. Enter the numbers requested by the fax information service using the numeric keys.
  • Page 105: Checking Transaction Results

    Checking Transaction Results Follow the procedure below to check the detailed information about a send job, such as the document set time and the destination number or name. This feature is convenient when you want to check the status of a transaction without printing an Activity Management Report.
  • Page 106 3-24 Checking Transaction Results...
  • Page 107: Receiving Faxes

    Receiving Faxes CHAPTER This chapter describes the different ways to receive faxes. Receiving Faxes While Performing Other Tasks....... . 4-2 Receiving Documents.
  • Page 108: Receiving Faxes While Performing Other Tasks

    Receiving Faxes While Performing Other Tasks Since the machine is a multitasking device, it can receive faxes while you are performing other tasks. • If you receive a fax while you are performing certain tasks, the machine stores the incoming fax in memory. Then, as soon as you finish your task, the machine automatically prints the fax.
  • Page 109: Receiving Documents

    Receiving Documents You can receive document transmission automatically. Available Paper Sizes When the machine receives a document, it is printed on the same size paper loaded in the machine. If the machine runs out of all sizes of paper, the document is received in memory. If the received documents are small or large in size, the following paper sizes are selected.
  • Page 110: Reception Process

    Reception Process When the machine starts receiving a document, the Processing/Data indicator on the Control Panel blinks. If you press [System Monitor] during reception, the transaction number and the information about the sender of the incoming document are displayed. When the machine finishes receiving, the Processing/Data indicator on the Control Panel lights to show that there is a received document in memory.
  • Page 111: Printing Methods

    NOTE • If the machine is in the Energy Saver mode, it resumes normal operation when it begins receiving a document, and the Processing/Data indicator lights or blinks. • If the Paper Drawer runs out of paper, the Error indicator blinks. The received document is printed.
  • Page 112 • SWITCH B: The received document will be printed on paper of the same series with blank spaces. • SWITCH C: The received document will be reduced to be printed on paper of a different series. • SWITCH D: The received document will be printed on paper larger than the original.
  • Page 113 Press [Additional Functions]. Press [ ] or [ ] until <FAX SETTINGS> appears press [OK]. Press [ ] or [ ] until <PRINTER SETTINGS> appears press [OK]. Press [ ] or [ ] until <SELECT DRAWER> appears press [OK]. Press [ ] or [ ] to select <SWITCH x*>...
  • Page 114: When The Machine Runs Out Of Toner

    Press [ ] or [ ] to select <ON> or <OFF> press [OK]. Press [Stop] to return to the standby display. When the Machine Runs Out of Toner Follow the procedure below to set whether to continue printing or to cancel printing and store the received document into memory automatically when the machine runs out of toner.
  • Page 115 Press [ ] or [ ] until <CONT. PRINTING> appears press [OK]. Press [ ] or [ ] to select <RX TO MEMORY> or <KEEP PRINTING> press [OK]. <RX TO MEMORY>: Stops printing, and receives the remainder of the document in memory.
  • Page 116: Printing Documents Received In Memory When A Problem Occurs

    The machine memory can store up to 90 fax jobs for receiving or approximately 1000 pages. - Based on the condition that the other party sends the fax by the iR2020/iR2016 with Canon Fax Standard Chart No. 1 standard mode. The maximum number of pages that the machine’s memory can store differs depending on the other party’s machine.
  • Page 117: Canceling Receiving

    Canceling Receiving You can cancel a reception using the stop key or delete received documents in memory using the system monitor key. Using the Stop Key Follow this procedure if you want to stop receiving a fax before reception is complete.
  • Page 118 Press [ ] or [ ] until <RX/TX STATUS> appears press [OK]. Press [ ] or [ ] until the document you want to delete appears press [OK]. Press [ ] or [ ] to select <CANCEL> press [OK]. NOTE The document that is currently printed cannot be deleted.
  • Page 119: Checking/changing The Fax Status

    Checking/Changing the Fax Status CHAPTER This chapter describes how to check the status of send and receive jobs. Checking the Status of Fax Jobs ......... . . 5-2 Transferring Received Documents .
  • Page 120: Checking The Status Of Fax Jobs

    Checking the Status of Fax Jobs You can check the status of any send and receive job, such as the destination and the date and time the job was specified. Press [System Monitor]. Press [ ] or [ ] to select <RX/TX STATUS> or <TX/RX LOG>...
  • Page 121 NOTE If the <CHECKING THE LOG> in the <SYSTEM SETTINGS> menu is set to <OFF>, the display for checking the <TX/RX LOG> does not appear and you cannot check the <TX/RX LOG>. For more information on the <CHECKING THE LOG>, see Chapter 3, “Checking and Canceling a Job,” in the Reference Guide. Press [Stop] to return to the standby display.
  • Page 122: Transferring Received Documents

    Transferring Received Documents The machine stores a document in memory when the Memory Lock is turned ‘ON’ or the machine is encountering a problem. In this case, you can transfer received documents that have been stored in memory using the [System Monitor]. NOTE •...
  • Page 123 Press [ ] or [ ] to select <TRANSFER> press [OK]. Enter the fax number of forwarding destination using the numeric keys. PQRS WXYZ Press [OK]. The selected document is forwarded to the specified destination. IMPORTANT • If <RESTRICT NEW ADD.> in <ACCESS TO DEST.> in <SYSTEM SETTINGS> is set to on, you cannot foward any received documents in memory.
  • Page 124: Printing The Activity Report

    Printing the ACTIVITY REPORT If you want to print an ACTIVITY REPORT manually, follow this procedure: Press [Additional Functions]. Press [ ] or [ ] until <REPORT SETTINGS> appears press [OK]. Press [ ] or [ ] until <LIST PRINT> appears press [OK].
  • Page 125: Customizing Fax Settings

    Customizing Fax Settings CHAPTER This chapter describes how to store and change the default settings of the Fax function to suit your needs. Alarm Settings ............6-2 Changing the Fax Default Settings .
  • Page 126: Alarm Settings

    Alarm Settings You can set the volume for the monitor tones that this machine sounds during a fax transmission. NOTE • The monitor tone sounds when the machine connects to the recipient’s fax machine. • The factory default setting is ‘1’ on a scale of 0 to 3. Press [Additional Functions].
  • Page 127 Press [ ] or [ ] until <VOLUME CONTROL> appears press [OK]. Press [ ] or [ ] until <MONITOR VOL. CTRL> appears press [OK]. Press [ ] or [ ] to select the desired volume press [OK]. You can set the volume to any level on a scale of 0 to 3. If you set the volume to <0>, the volume is muted and no tone will sound.
  • Page 128: Changing The Fax Default Settings

    Changing the Fax Default Settings The Standard Settings is the combination of functions the machine resumes when [Stop] is pressed. Follow the procedure below to adjust the Standard Settings to suit your needs. NOTE • The Standard Settings is resumed when: - you press [FAX] to switch to the fax mode - the machine finishes scanning documents - the auto clear function works in the fax mode...
  • Page 129 Press [ ] or [ ] until <USER SETTINGS> appears press [OK]. Press [ ] or [ ] until <STANDARD SETTINGS> appears press [OK]. If you want to set the scanning density, press [ ] or [ until <DENSITY> appears press [OK].
  • Page 130 If you want to set the resolution, press [ ] or [ ] until <IMAGE QUALITY> appears press [OK]. Press [ ] or [ ] to select the desired resolution level press [OK]. For normal printed or typewritten text (200 dpi × 100 dpi) <STANDARD>: Twice the STANDARD resolution (200 dpi ×...
  • Page 131 Press [ ] or [ ] to select <OFF> or <ON> press [OK]. <OFF>: Does not send documents by Direct Sending. <ON>: Sends documents by Direct Sending. For details about Direct Sending, see “Direct Sending,” on p. 3-4. If you want to set the stamp feature, press [ ] or [ until <STAMP DOCUMENT>...
  • Page 132: Initializing The Standard Settings

    Initializing the Standard Settings You can restore the Standard Settings to their factory default settings. Press [Additional Functions]. Press [ ] or [ ] until <FAX SETTINGS> appears press [OK]. Press [ ] or [ ] until <USER SETTINGS> appears press [OK].
  • Page 133 Press [ ] or [ ] to select <ON> press [OK]. To cancel initializing the Standard Settings, select <OFF>. Press [Stop] to return to the standby display. Initializing the Standard Settings...
  • Page 134: Printing The Tx Terminal Id

    Printing the TX Terminal ID The TX Terminal ID setting enables you to specify whether the Terminal ID information is printed at the top of documents that you send through fax. Information such as your fax number and name are printed, enabling the recipient to know who sent the document.
  • Page 135 <OUTSIDE IMAGE>: The Terminal ID information is printed outside the image area on the recipient’s paper. • When <PRINTING POSITION> is set to <OUTSIDE IMAGE>: Date and Time Fax Number Unit Name Page Number 03/08 2005 10:50 FAX 123XXXXXXX CANON 6-11 Printing the TX Terminal ID...
  • Page 136 When <PRINTING POSITION> is set to <INSIDE IMAGE>: Date and Time Fax Number Unit Name Page Number 03/08 2005 10:50 FAX 123XXXXXXX CANON Press [ ] or [ ] to select <TELEPHONE # MARK> press [OK]. Press [OK] press [ ] or [ ] to select <FAX>...
  • Page 137: Transmission Settings

    Transmission Settings This section describes how to set additional fax transmission functions. ECM for Transmission ECM (Error Correction Mode) reduces the effect of system and line errors on documents that may occur when sending or receiving documents to or from another fax machine that supports ECM.
  • Page 138 Press [Additional Functions] press [ ] or [ ] until <FAX SETTINGS> appears press [OK]. If necessary, see the screen shots in steps 1 and 2 of “Alarm Settings,” on p. 6-2. Press [ ] or [ ] until <TX SETTINGS> appears press [OK].
  • Page 139: Pause Time

    Pause Time Some overseas dialing may be affected by the distance or complex routing of connections when dialing the international access code, country code, and the destination’s telephone number all at once. In such cases, insert a pause after the international access code.
  • Page 140: Auto Redial

    Press [ ] or [ ] to set the pause time press [OK]. The pause time can be set from 1 to 15 seconds in one second increments. You can also use the numeric keys to enter values. You can change the value by pressing [ ] or [ ], even if you entered the value using the numeric keys.
  • Page 141 Press [ ] or [ ] until <FAX SETTINGS> appears press [OK]. Press [ ] or [ ] until <TX SETTINGS> appears press [OK]. Press [ ] or [ ] until <AUTO REDIAL> appears press [OK]. If you want to set <AUTO REDIAL> to <ON>: Press [ ] or [ ] to select <ON>...
  • Page 142 NOTE You can also use the numeric keys to enter the number of redial times. Press [OK] to select <REDIAL INTERVAL>. Press [ ] or [ ] to enter the desired redial interval press [OK]. NOTE • The redial interval can be set from 2 to 99 minutes in one minute increment. •...
  • Page 143: Time Out Mode

    Time Out Mode The Time Out mode enables you to set the machine to automatically start scanning documents after you specify the destinations using the one-touch or coded speed dialing keys, or by pressing [Redial/Pause], without pressing [Start]. If you set the Time Out mode to ‘ON’, the machine pauses for five seconds after you specify a destination before starting to scan.
  • Page 144: Tx Rotation

    Press [ ] or [ ] to select <ON> or <OFF> press [OK]. Press [Stop] to return to the standby display. TX Rotation The TX Rotation function enables you to set a document that has a horizontal orientation vertically on the machine. However, when the machine sends the document, it rotates the image automatically, and sends it horizontally.
  • Page 145 Press [ ] or [ ] until <ROTATE TX> appears press [OK]. Press [ ] or [ ] to select <ON> or <OFF> press [OK]. Press [Stop] to return to the standby display. 6-21 Transmission Settings...
  • Page 146: Receive Settings

    Receive Settings This section describes how to set a series of reception functions. ECM for Receiving You can set to receive documents using ECM (Error Correction Mode), which corrects errors that occur during a transmission. To send and receive in ECM, it is necessary that both the sending party and receiving party have activated the ECM on their machine.
  • Page 147 Press [ ] or [ ] until <RX SETTINGS> appears press [OK]. Press [ ] or [ ] until <ECM RX> appears press [OK]. Press [ ] or [ ] to select <ON> or <OFF> press [OK]. Press [Stop] to return to the standby display. 6-23 Receive Settings...
  • Page 148: Printing Received Documents

    Printing Received Documents You can set the method of printing them. Printing in Reduced Form Follow the procedure below to set the machine to print received documents in a reduced size. If you set the <RECEIVE REDUCTION> to <ON>, you can set the following settings: •...
  • Page 149 Press [ ] or [ ] until <PRINTER SETTINGS> appears press [OK]. Press [ ] or [ ] until <RECEIVE REDUCTION> appears press [OK]. Press [ ] or [ ] to select <ON> or <OFF> press [OK]. If you selected <OFF>: The setting is complete, and the display returns to the <PRINTER SETTINGS>...
  • Page 150 Press [ ] or [ ] to select <AUTO> or <FIXED REDUCTION> press [OK]. If you selected <AUTO>: The image reduction is adjusted automatically, and the display returns to the <RECEIVE REDUCTION> menu. If you selected <FIXED REDUCTION>: Press [ ] or [ ] to select a preset reduction ratio (97%, 95%, 90%, or 75%)
  • Page 151: Two-sided Printing

    Two-Sided Printing You can print received documents on both sides of the paper. This enables you to save paper. NOTE • The factory default setting is ‘OFF’. • To enable this function, you need to attach the optional Duplex Unit-A1 to the machine. Press [Additional Functions] press [ ] or [...
  • Page 152 Press [ ] or [ ] to select <ON> or <OFF> press [OK]. Press [Stop] to return to the standby display. 6-28 Printing Received Documents...
  • Page 153: System Manager Settings

    System Manager Settings CHAPTER This chapter describes the settings that can be made by the System Manager (the person in charge of the machine). Communications Settings ..........7-2 Setting the Send/Receive Start Speed .
  • Page 154: Communications Settings

    Communications Settings This section describes settings that the System Manager can make, including the send start speed, reception speed. Setting the Send/Receive Start Speed Follow the procedure below to change the transmission speed for all documents you send and receive, if you find the line in poor condition and it takes long time for the machine to start transaction.
  • Page 155: Memory Lock For Received Documents

    Press [ ] or [ ] to select <TX START SPEED> or <RX START SPEED> press [OK]. Press [ ] or [ ] until a desired start speed appears press [OK]. NOTE If you find the line in poor condition, lower the TX/RX start speed. Press [Stop] to return to the standby display.
  • Page 156 Press [ ] or [ ] until <COMMUNICATIONS> appears press [OK]. If a system administrator’s ID and password have been set, enter them after selecting <SYS. MANAGER INFO>. (See Chapter 5, “Customizing Settings,” in the Reference Guide.) Press [ ] or [ ] until <MEMORY LOCK>...
  • Page 157 Press [ ] or [ ] until <PASSWORD> appears press [OK]. Enter the Memory Lock password (up to seven digits) using the numeric keys press [OK]. PQRS WXYZ IMPORTANT Be sure not to forget the Memory Lock password. Store it in a safe place. Press [ ] or [ ] until <REPORT PRINT>...
  • Page 158 Press [ ] or [ ] until <MEMORY RX TIME> appears press [OK]. Press [ ] or [ ] to select <OFF> or <ON> press [OK]. Time settings are made for every day. The time settings are optional. If you selected <OFF>, the Memory Lock time settings are complete. If you selected <ON>, proceed to step 12.
  • Page 159: Dialing Through A Switchboard

    Follow the procedure in step 13 to set the Memory Lock end time. PQRS WXYZ Press [Stop] to return to the standby display. NOTE • If you have set the Memory Lock start time, the function is turned on automatically at the preset time.
  • Page 160 Press [Additional Functions]. Press [ ] or [ ] until <SYSTEM SETTINGS> appears press [OK]. Press [ ] or [ ] until <COMMUNICATIONS> appears press [OK]. Press [ ] or [ ] until <R-KEY SETTING> appears press [OK]. Press [ ] or [ ] until <PBX>...
  • Page 161 Press [ ] or [ ] to select the access type of your switching system. If you selected <HOOKING>: Press [OK]. If you selected <PREFIX>: Press [OK]. Use the numeric keys to enter the outside line access number (max. 19 digits) press [Redial/Pause] to enter a pause press [OK].
  • Page 162 7-10 Communications Settings...
  • Page 163: Reports And Lists

    Reports and Lists CHAPTER This chapter describes how to print out the transaction reports and the lists of settings and recipients registered in the machine. Summary of Reports and Lists ..........8-2 Adjusting the ACTIVITY REPORT .
  • Page 164: Summary Of Reports And Lists

    Summary of Reports and Lists The table below shows the reports and lists that can be printed from the machine. Refer to the pages indicated for more details. Report or List Descriptions Details Shows the recent transactions performed by the machine.
  • Page 165: Adjusting The Activity Report

    The default setting of the machine is set to print an ACTIVITY REPORT after every 40 transactions. You can set the automatic printing of an activity report and its listing order. Transactions in an ACTIVITY REPORT are listed chronologically. 03/08 2005 10:50 FAX 123XXXXXX CANON ************************ ACTIVITY REPORT ************************ ST. TIME...
  • Page 166 MODE The communicated contents and the Communication mode are printed. Sending: TX, Delayed TX, Sequential Broadcast TX, Delayed Sequential Broadcast, Direct TX Receiving: RX, Memory RX Communication mode: G3, G3ECM PGS. The number of pages that were sent or received successfully is printed. RESULT “OK”...
  • Page 167 Press [ ] or [ ] until <ACTIVITY REPORT> appears press [OK]. Press [OK] to select <AUTO PRINT>. Press [ ] or [ ] to select <OUTPUT YES> or <OUTPUT NO> press [OK]. - <OUTPUT YES> to print an activity report automatically after every 40 transactions.
  • Page 168: Adjusting The Tx Report Setting

    Alternatively, you can disable printing the report. By factory default, the machine is set to print a TX report only when an error occurs. TX REPORT 03/08 2005 10:50 FAX 123XXXXXX CANON ******************* TX REPORT ******************* TRANSMISSION OK...
  • Page 169 REPORT NAME When the document transmission is completed successfully, a “TX REPORT” is printed. When a send error occurs, a “ERROR TX REPORT” is printed. MESSAGE A message describing the transmission result is printed. TX/RX NO The four digit number, that is automatically assigned when the document is accepted for sending, is printed.
  • Page 170 Press [Additional Functions]. Press [ ] or [ ] until <REPORT SETTINGS> appears press [OK]. Press [ ] or [ ] until <SETTINGS> appears press [OK]. Press [ ] or [ ] until <TX REPORT> appears press [OK]. Press [ ] or [ ] to select the setting you want press...
  • Page 171 If you selected <PRINT ERROR ONLY> or <OUTPUT YES>: You can set whether to print the first page of the fax under the report. Press ] or [ ] to select <OFF> or <ON> in the <REPORT WITH TX IMAGE> press [OK].
  • Page 172: Adjusting The Rx Report Setting

    Alternatively, you can disable printing the report. By factory default, the machine is set not to print an RX REPORT. RX REPORT 03/08 2005 10:50 FAX 123XXXXXX CANON ******************* RX REPORT ******************* RECEPTION OK...
  • Page 173 REPORT NAME A RX REPORT is printed when the reception of the document is completed successfully, and also when a receiving error occurs. MESSAGE A message describing the reception result is printed. TX/RX NO The four digit number, that is automatically assigned when the document is accepted for receiving, is printed.
  • Page 174 Press [ ] or [ ] until <REPORT SETTINGS> appears press [OK]. Press [ ] or [ ] until <SETTINGS> appears press [OK]. Press [ ] or [ ] until <RX REPORT> appears press [OK]. Press [ ] or [ ] to select the setting you want press [OK].
  • Page 175: Printing The User Data List

    The USER DATA LIST allows you to check the current settings of the machine as well as the registered sender information. (See “Setting the Current Date and Time,” on p. 1-19.) 03/08 2005 10:50 FAX 123XXXXXX CANON *************************** USER’S DATA LIST *************************** 1. COMMON SETTINGS DEFAULT SETTINGS COPY AUTO CLEAR SET.
  • Page 176 Press [ ] or [ ] until <LIST PRINT> appears press [OK]. Press [ ] or [ ] until <USER DATA LIST> appears press [OK]. The machine prints out the list. 8-14 Printing the USER DATA LIST...
  • Page 177: Printing Speed Dialing Lists

    Printing Speed Dialing Lists You can print lists of the recipients registered for speed dialing. You may want to keep these lists near the machine to refer to them when dialing. Speed Dial List Press [Additional Functions]. Press [ ] or [ ] until <REPORT SETTINGS>...
  • Page 178 Press [ ] or [ ] to select the list you want to print press [OK]. You can select from the following: - <1-TOUCH LIST> - <CODED DIAL LIST> - <GROUP DIAL LIST> The machine prints out the selected list. Samples of the lists are shown below.
  • Page 179: Add Book Details

    Add Book Details Press [Additional Functions] press [ ] or [ ] until <REPORT SETTINGS> appears press [OK]. If necessary, see the screen shots in steps 1 and 2 of “Speed Dial List,” on p. 8-15. Press [ ] or [ ] until <LIST PRINT>...
  • Page 180 1-TOUCH LIST (Details) CODED DIAL LIST (Details) 8-18 Printing Speed Dialing Lists...
  • Page 181 Troubleshooting CHAPTER This chapter describes the problems you might encounter during fax operations and their remedies. LCD Messages ............9-2 Error Codes .
  • Page 182: Lcd Messages

    LCD Messages The following messages are displayed in the LCD when the machine performs a function or if it encounters an error. This section describes messages related to Fax functions. For other messages, see Chapter 8, “Troubleshooting,” in the Reference Guide. CHANGE PAPERSIZE Cause When the machine prints the reports or lists, the paper size setting is set to a...
  • Page 183 DOCUMENT TOO LONG Cause The document is longer than 630 mm, or is not feeding correctly. Remedy Reduce the length of the document to within 630 mm, and then send it again. MEM IN USE nn % Cause Shows the percentage of the memory currently in use. This message is displayed when you set the document in the feeder.
  • Page 184 NOT AVAILABLE NOW Cause 1 A key/code registered for group dialing is specified as a destination when the telephone line is open. Remedy Specify a key/code other than the one registered for group dialing. Cause 2 The registered group is already nested for three levels of subgroups (i.e., a group registered in a group in a group in a group).
  • Page 185 RECEIVED IN MEMORY Cause The machine received the fax in memory because paper ran out, size of the paper in the machine is not supported, toner ran out, or paper jams occurred. Remedy Load correct paper size in the Paper Drawer, replace the toner cartridge, or clear the paper jams.
  • Page 186: Error Codes

    Error Codes Errors in reports are recorded as error code numbers because there is not enough space to print a detailed description of the error in the report. When errors are recorded in reports, note the error code number, and check it against the table below to learn more about what caused the error and how to remedy it.
  • Page 187 #0005 Cause 1 No reply is received from the other party’s fax machine. Remedy Try sending once again from the beginning. Cause 2 The other party is not using a G3 fax machine. Remedy Contact the other party to check. #0009 Cause The paper has run out or the Paper Drawer is not set properly.
  • Page 188 #0059 Cause Your transmission is canceled because the number you dialed was different from the number registered on the other party’s fax machine. Remedy Check to see that the correct fax/telephone number is registered on the other party’s fax machine. Or, set your <SYSTEM SETTINGS> not to confirm the other party’s number.
  • Page 189: Faxing Problems

    Faxing Problems Sending Problems You cannot send a document after dialing. Cause 1 Is the machine overheated? Remedy Press the main power switch to OFF (“O” side) and let it cool for about 5 minutes. The main power switch is located on the right side of the machine. Cause 2 Did you connect the power cord to the machine just now? Remedy...
  • Page 190 Cause 6 Is the document loaded correctly? Remedy Remove the document, stack it if necessary, and place it on the platen glass or load it in the feeder correctly. For more information, see “Placing Originals,” on p. 1-32. Cause 7 Is the one-touch speed dialing key or coded speed dialing code you registered for the feature you want to use? Remedy...
  • Page 191 Cause 13 Is the receiving fax machine a G3 fax machine? Remedy Make sure the receiving fax machine is compatible with the machine (which is a G3 fax machine). Cause 14 The other party’s telephone may be busy or the other party’s fax machine may be turned off.
  • Page 192 Faxes sent from the machine are spotted or dirty. Cause 1 Is the sending fax machine working properly? Remedy Check the machine by making a copy. For more information, see Chapter 1, “Basic Copying Features,” in the Copying Guide. If the copy is clear, the problem may be in the receiving fax machine. If the copy is spotted or dirty, clean the platen glass , the feeder scan area, or the read area of the platen glass.
  • Page 193 Part of the document is cut off when the other party receives it. Cause Is your document set in the correct direction? Remedy Set your document in the correct direction and resend. The documents you sent are too light. Cause 1 Is the density set to <LT>? Remedy Select <DK>...
  • Page 194: Receiving Problems

    Errors occur frequently while sending. Cause Is the telephone line in proper condition? Or do you have a good connection? Remedy Lower the transmission speed. (See “Setting the Send/Receive Start Speed,” on p. 7-2.) Receiving Problems Part of the documents you receive are cut off. Cause 1 Are the slide guides in your Stack Bypass set to the size of the paper? Remedy...
  • Page 195 The documents you received are of poor quality. Cause 1 Is your toner cartridge running low on toner? Remedy Remove your toner cartridge and gently tilt it from side to side five or six times to redistribute the remaining toner. If this does not solve the problem, replace it with a new toner cartridge.
  • Page 196 Faxes do not print. Cause 1 Is the toner cartridge installed properly? Remedy Make sure the toner cartridge is installed properly. For more information, see Chapter 7, “Routine Maintenance,” in the Reference Guide. Cause 2 Is the sealing tape removed from the toner cartridge? Remedy Remove the sealing tape from the toner cartridge.
  • Page 197 Faxed images are blotched or uneven. Cause 1 Is the telephone line in proper condition? Or do you have a good connection? Remedy ECM (Error Correction Mode) for sending/receiving should eliminate such problems. However, if the telephone line is in poor condition, you may have to try again.
  • Page 198 You cannot get documents from information services. Cause 1 Is your machine set to the tone dialing type of the telephone line? Remedy Press (Tone) to set the dialing type to <TONE>. Cause 2 Were there any instructions from the other party, such as to set to receive? Remedy Just before receiving, press (Start).
  • Page 199: If A Loss Of Power Occurs

    If a Loss of Power Occurs If power is suddenly lost due to an outage or accidental unplugging, a built-in backup battery retains the user data settings and the speed dialing settings. Any documents stored in memory are retained in the machine for about 60 minutes as long as the battery is fully charged at the time of the power cut.
  • Page 200 9-20 If a Loss of Power Occurs...
  • Page 201 Machine Settings CHAPTER This chapter describes how to change the default settings to use your machine more easily. The list of all the settings is also provided for your reference. Accessing the Machine Settings......... . . 10-2 Menu Descriptions .
  • Page 202: Accessing The Machine Settings

    Accessing the Machine Settings Press [Additional Functions]. Press [ ] or [ ] until the menu you want to change appears press [OK]. Press [ ] or [ ] until the sub menu you want to change appears press [OK]. NOTE •...
  • Page 203: Menu Descriptions

    Menu Descriptions NOTE • Before changing settings, print the USER DATA LIST to check the current settings. (See “Printing the USER DATA LIST,” on p. 8-13.) • For details on <COMMON SETTINGS>, <COPY SETTINGS>, <PRINTER SETTINGS>, <TIMER SETTINGS>, <ADJUST./CLEANING>, and <SYSTEM SETTINGS> see Chapter 5, “Customizing Settings,”...
  • Page 204: Fax Settings

    FAX SETTINGS Name Descriptions The basic operation settings in the fax mode can 1. USER SETTINGS be specified. Your fax/telephone number can be registered within 20 digits, including spaces. (See 1. UNIT TELEPHONE # “Registering Your Machine’s Fax/Telephone Number,” on p. 1-23.) You can register your name or your company 2.
  • Page 205 Name Descriptions Sets the volume for the alarm and monitor tones 6. VOLUME CONTROL that the machine sounds during a fax transmission. Sets the volume to any level on a scale of 0 to 3 1. MONITOR VOL. CTRL (1)*. 7.
  • Page 206 Name Descriptions 2. TX SETTINGS Sets the transmission functions. The ECM (Error Correction Mode) transmission is 1. ECM TX turned on or off. All transmissions are conducted with ECM if the other party’s fax supports ECM. ECM is turned off. Sets the length of the pause you insert into a 2.
  • Page 207 Name Descriptions 5. STAMP DOCUMENT Sets when the documents are stamped. The documents are stamped when using the direct DIRECT&MEMORY TX* sending or the memory sending. The documents are stamped when using the direct DIRECT TX sending. 6. DIALING LINE CHCK Sets whether to use the dialing line check.
  • Page 208 Name Descriptions AUTO*: Reducing size is set automatically. 1. RECEIVE REDUCTION FIXED REDUCTION: Reducing size is preset. 97%, 95%, 90%*, 75% VERTICAL ONLY*: Reduction is performed in the vertical direction only. 2. REDUCE DIRECTION HORIZ & VERTICAL: Reduction is performed in the horizontal and vertical direction.
  • Page 209: Address Book Set

    ADDRESS BOOK SET. Name Descriptions Registers the information on one-touch speed dialing. (See “One-Touch/Coded Speed Dialing,” 1. 1-TOUCH SPD DIAL on p. 2-14.) Up to 60 destinations can be registered. Registers the other party’s fax/telephone number 1. TEL NUMBER ENTRY (max.
  • Page 210 Name Descriptions Registers the information on coded speed dialing. 2. CODED SPD DIAL (See “One-Touch/Coded Speed Dialing,” on p. 2-14.) Up to 140 destinations can be registered. Registers the other party’s fax/telephone number 1. TEL NUMBER ENTRY (max. 120 digits, including spaces). Registers the other party’s name (max.
  • Page 211: Timer Settings

    TIMER SETTINGS Name Descriptions 1. DATE&TIME SETTING Sets the current date and time. REPORT SETTINGS Name Descriptions 1. SETTINGS Sets the settings related to report functions. Enables/disables automatic printing of a 1. TX REPORT transmission report. Prints a report only when a transmission error PRINT ERROR ONLY* occurs.
  • Page 212 Name Descriptions Enables/disables automatic printing of a 3. ACTIVITY REPORT transaction report after every 40 transactions. Sets whether an activity report is printed 1. AUTO PRINT automatically every 40 transactions. OUTPUT YES Enables automatic printing of an activity report. OUTPUT NO Disables automatic printing of an activity report.
  • Page 213: System Settings

    SYSTEM SETTINGS Name Descriptions COMMUNICATIONS Sets the transmission speed for all documents you send. 1. TX START SPEED 33600 bps*, 14400 bps, 9600 bps, 7200 bps, 4800 bps, 2400 bps Sets the transmission speed for all documents you receive. 2. RX START SPEED 33600 bps*, 14400 bps, 9600 bps, 7200 bps, 4800 bps, 2400 bps Sets whether to receive and store all documents in...
  • Page 214 Name Descriptions The R -KEY setting allows you to set how the fax dconnects to PBX. If your fax machine is not 4. R-KEY SETTING connected through a PBX, you can ignore these settings. PSTN* The fax is connected to the outside line. The fax is connected through a PBX.
  • Page 215 Appendix CHAPTER This chapter lists the principal specifications for the Fax function of this machine, glossary, and the index. Specifications ............11-2 Super G3 FAX Board .
  • Page 216: Specifications

    Specifications The following are the principal specifications of the fax functions of this machine. Specifications are subject to change without notice for product improvement or future release. Super G3 FAX Board Item Specifications Telephone Line Used/ Public Switched Telephone Network, Facsimile network, 1 line Number of Lines /mm ×...
  • Page 217: Glossary

    Glossary Activity report Journal of transactions, both sent and received. Address book Enables you to look up the other party’s name and retrieve the number registered to the one-touch speed dialing, coded speed dialing, or group dialing. This feature is convenient when you know the other party’s name but cannot recall the speed dialing number where the number is registered.
  • Page 218 CCITT/ITU-T Formally known as CCITT, Consultative Committee for International Telegraph and Telephone. CCITT has been replaced by the International Telecommunications Unit-Telecommunications Sector (ITU-T), a committee created to set international standards for telecommunications. Coded speed dialing Enables you to automatically dial a facsimile number by pressing only four keys, [Coded Dial] and a three-digit code.
  • Page 219 Dialing methods Dialing numbers at the press of one or a few keys. To use automatic dialing, you must register the fax numbers in the memory of the machine. • Regular dialing • One-touch speed dialing • Coded speed dialing •...
  • Page 220 Stands for Error Correction Mode. Reduces system and line errors when sending or receiving from another fax machine with ECM capability. When there is noise on the telephone line, a distortion or blank area can occur in the document received by the other party.
  • Page 221 When dialing or registering long distance numbers, you sometimes have to insert a pause either within or after the telephone number. The destination and length of the pause differ depending on the system. Contact your local authorized Canon dealer or your local telephone company for further information if you experience problems with long distance dialing.
  • Page 222 Manual redialing When you use regular dialing, you can redial a number manually, simply by pressing [Redial/Pause] on the operation panel. The last number called is the number redialed. Memory lock Usually a document is printed as soon as it is received, but the memory lock feature forces all documents to be received in memory until you enter a password to print them or by the end time which was previously set.
  • Page 223 Pause By pressing [Redial/Pause], you can enter a pause between digits of a telephone number when you register the number for one-touch, or coded speed dialing, or during regular dialing. A pause may be required for a connection to an outside line through the PBX, or some countries may require a pause for overseas fax transmissions.
  • Page 224 Regular dialing Dialing a number with the numeric keys. Use regular dialing to dial a number that is not registered for any of the automatic dialing methods. Resolution The density of dots for an output device like a fax, scanner, or printer. Expressed in terms of dots per inch (dpi).
  • Page 225 Scan area The scanning area is narrower than the original document size around the entire border, around the document. Documents you send should have some margin on the sides and the top and bottom. Anything over this margin cannot be scanned for sending.
  • Page 226 Tone/pulse setting This setting enables you to set the machine to touch tone (T) or pulse (P) dialing, depending on the type of phone line you have installed. Tone You can switch temporarily from pulse to tone dialing by pressing [Tone] before dialing.
  • Page 227: Index

    Index Numerics 1-TOUCH LIST Date & Time, entering, 1-19 printing, 8-15 Density, 3-10 sample, 8-16 Dialing 1-TOUCH LIST (Details) coded speed, 2-7 printing, 8-17 group, 2-8 sample, 8-18 methods, 2-2 1-TOUCH SPD DIAL one-touch speed, 2-5 description, 10-9 Direct sending, 3-2, 3-4 setting, 2-14 DOCUMENT TOO LONG message, 9-3 ACTIVITY REPORT...
  • Page 228 Glossary, 11-3 Machine settings, 10-1 GROUP DIAL LIST MEMORY FULL message, 9-3 printing, 8-15 Memory Lock for Received Documents, 7-3 sample, 8-16 Memory sending, 3-2, 3-3 GROUP DIAL setting, 10-10 Menu Group dialing descriptions, 10-3 changing, deleting, 2-23 registering, 2-18 using, 2-8 NOT REGISTERED message, 9-4 Horizontal placement, 1-33...
  • Page 229 RECEIVE REDUCTION setting, 10-7 SCANNING DENSITY setting, 10-4 Receive settings, 6-22 Send jobs, canceling, 1-40 RECEIVED IN MEMORY message, 9-5 Sending Receiving memory, 3-3 canceling, 4-11 problems, 9-9 in memory when a problem occurs, 4-10 sequential broadcasting, 3-12 problems, 9-14 Sequential broadcasting, 3-12 while performing other tasks, 4-2 SETTINGS settings, 10-11...
  • Page 230 UNIT NAME setting, 10-4 UNIT TELEPHONE # setting, 10-4 USER DATA LIST printing, 8-13 USER DATA LIST setting, 8-13 USER SETTINGS settings, 10-4 Vertical placement, 1-33 11-16 Index...
  • Page 232 30-2, Shimomaruko 3-chome, P.O. Box 27616 Ohta-ku, Tokyo 146-8501, Japan Dubai United Arab Emirates Europe, Africa and Middle East Canon Europa N.V. email: info@canon-me.com P.O. Box 2262, 1180 EG Amstelveen, Netherlands Specifications subject to change without notice. © Canon Europa N.V. 2005...

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