Canon iR C3380 series Service Manual page 468

Chapter 16
Code Main Cause/Detail of Detection
*** 0001 The HP sensor fails to be ON within 2000ms after the front adjuster plate starts to move
to its HP.
*** 0002 The HP sensor fails to be OFF within 1000ms after the front adjuster plate starts to move
from its HP.
**** 0001 The HP sensor fails to be OFF after the swing motor rotates for a specific period of time. Replace the rear adjuster plate HP sensor (PI37) ,
**** 0002 The HP sensor fails to be ON after the swing motor rotates for a specific period of time.
E540 *** Stack tray up/down error / **** Upper tray up/down error
*** 0002 Paper surface detection fails to end within 1000ms.
*** 0003 Encoder lock within 200ms fails to reach 10pulse during paper surface detection.
*** 0004 Outputs of the top paper sensor, bottom paper sensor, tray upper limit sensor, and tray
lower limit sensor have abnormality during paper surface detection.
**** 0001 The upper tray up/down motor clock is abnormal.
**** 0002 Area is abnormal.
**** 0003 The safety switch is activated.
E542 **** Lower tray up/down error
0001 The lower tray up/down motor clock is abnormal.
0002 Area is abnormal.
0003 The safety switch is activated.
E577 *** Paddle error
0001 The HP sensor fails to be ON within 1500ms after the paper retaining paddle starts to
move to its HP.
0002 The HP sensor fails to be OFF within 1000ms after the paper retaining paddle starts to
move from its HP.
E580 Stack tray up/down error
0001 The stack tray fails to reach the stack tray height sensor 4sec. after the stack tray up/
down motor starts to move up the tray; or the stack tray fails to come out of the height
sensor.
E584 **** Shutter unit error
0001 The shutter open sensor fails to be OFF (The shutter cannot be closed).
0002 The shutter open sensor fails to be ON (The shutter cannot be opened).
E590 ***** Puncher motor error
0001 The puncher HP sensor fails to be detected after the puncher motor is driven for 200ms. Replace the puncher HP sensor, Replace the puncher
0002 The puncher fails to detect the puncher HP sensor after the puncher motor stops during
initial operation.
E591 ***** Puncher dust sensor error
0001 Light receiving voltage at the time of light emission is abnormal.
0002 Light receiving voltage at the time of non-light-emission is abnormal.
E592 ***** Puncher side registration sensor error
0001 Light receiving voltage at the time of light emission is abnormal.
0002 Light receiving voltage at the time of non-light-emission is abnormal.
0003 Light receiving voltage at the time of light emission is abnormal.
0004 Light receiving voltage at the time of non-light-emission is abnormal.
0005 Light receiving voltage at the time of light emission is abnormal.
0006 Light receiving voltage at the time of non-light-emission is abnormal.
0007 Light receiving voltage at the time of light emission is abnormal.
0008 Light receiving voltage at the time of non-light-emission is abnormal.
0009 Light receiving voltage at the time of light emission is abnormal.
000A Light receiving voltage at the time of non-light-emission is abnormal.
E593 ***** Puncher shift motor error
0001 The HP sensor fails to be OFF.
0002 The HP sensor fails to be ON.
E5F0 **** Saddle paper positioning error
0001 The paper positioning plate HP sensor fails to be ON after the paper positioning plate
motor is driven for 1.33 sec.
0002 The paper positioning plate HP sensor fails to be OFF after the paper positioning plate
motor is driven for 1 sec.
E5F1 **** Saddle paper folder error
0001 The number of detection pulses for the paper folder motor clock sensor is below the
specific level.
0002 The paper folder HP sensor fails to change after the paper folder motor is driven for 3
sec.
E5F2 **** Saddle guide error
0001 The guide HP sensor fails to be ON after the guide motor is driven for 0.455 sec.
0002 The HP sensor fails to be OFF after the guide motor is driven for 1 sec.
E5F3 **** Saddle alignment error
16-6
Countermeasures
Replace the front adjuster plate HP sensor (SR3) ,
Replace the front adjuster plate motor (M3) , Replace
the adjuster plate drive belt
Replace the rear adjuster plate motor (M34)
Replace the stack tray top paper sensor (SR9) , Replace
the stack tray bottom paper sensor (SR10) , Replace the
stack tray upper limit sensor (SR13) , Replace the stack
tray lower limit sensor (SR12) , Replace the stack tray
shift motor (M7)
Replace the shift motor (M37) of the tray 1, Replace
the shift area sensor PCB of the tray 1
Replace the shift motor (M38) of the tray 2, Replace
the shift area sensor PCB of the tray 2
Replace the paddle HP sensor (SR8) , Replace the
paddle motor (M6)
Check on overload on the stack tray up/down motor,
Replace the stack tray up/down motor (M5), Replace
the stack tray paper height sensor (S10) , Replace the
stack tray up/down motor clock sensor (S9)
Replace the stack ejection motor (M32) , Replace the
shutter open/close clutch (CL31), Replace the shutter
HP sensor (PI45)
Replace the stack ejection motor (M32) , Replace the
shutter open/close clutch (CL31), Replace the shutter
HP sensor (PI45)
motor
Replace the puncher dust sensor
Replace the end sensor
Replace the side registration sensor 1
Replace the side registration sensor 2
Replace the side registration sensor 3
Replace the side registration sensor 4
Replace the HP sensor, Replace the puncher shift
motor
Replace the paper positioning plate motor (M4S),
Replace the paper positioning plate HP sensor (PI7S)
Replace the paper folder motor (M2S), Replace the
paper folder motor clock sensor (PI4S)
Replace the guide motor (M3S), Replace the guide HP
sensor (PI13S)