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Canon iR 3100C User Manual

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iR 3100C/iR 3100CN
User's Guide
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Summary of Contents for Canon iR 3100C

  • Page 1 3100C/iR 3100CN User's Guide Downloaded from ManualsPrinter.com Manuals...

  • Page 2: Manuals For The Machine

    Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are PDF manuals included on the Guides with this symbol are printed manuals.
  • Page 3 Adobe Systems Incorporated website. • Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon. Downloaded from ManualsPrinter.com Manuals...

  • Page 4: Table Of Contents

    Contents Preface ............vi How To Use This Manual .
  • Page 5 System Configuration and Parts ......... . . 1-11 Optional Equipment.

  • Page 6: Preface

    Preface Thank you for purchasing the Canon iR 3100C/iR 3100CN. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.

  • Page 7: Legal Notices

    Legal Notices Preventing Counterfeit Documents This machine includes a function for aiding in the prevention of counterfeit documents. If you are copying documents that resemble paper money closely, you may be unable to get an appropriate image. This CE Marking shows compliance of this equipment with Directive 73/23/EEC and Directive 89/336/EEC both as amended by Directive 93/68/EEC.

  • Page 8: Additional Information

    Additional Information When servicing or adjusting the optical system of the product, be careful not to place screwdrivers or other shiny objects in the path of the laser beam. Also, accessories such as watches and rings should be removed before working on the product. The reflected beam, even though visible or invisible, can permanently damage your eyes.

  • Page 9: About The Energy Star Program (Only Ir 3100Cn)

    If you move to another EU country and are experiencing trouble please call the Canon Help Desk. (For Europe Only) Canon Inc./Canon Europa N. V. Super G3 Super G3 is a phrase used to describe the new generation of fax machines that use ITU-T V.34 standard 33.6 Kbps* modems.

  • Page 10: Abbreviations Used In This Manual

    Windows Trademarks Canon, the Canon logo, and iR are trademarks of Canon Inc. Acrobat, PostScript and PostScript3 are trademarks of Adobe Systems Incorporated. Macintosh and Mac OS are trademarks of Apple Computer, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation in the United States and other countries.

  • Page 11: Copyright

    Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT.

  • Page 12: Legal Limitations On The Usage Of Your Product And The Use Of Images

    In Order to Avoid Unauthorized Use of the Machine Unauthorized copies can be prevented by using the optional Key Switch Unit to manage the operation of the iR 3100C/iR 3100CN. The use of this key should be strictly supervised. Security Key...

  • Page 13: Important Safety Instructions

    OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. - Necklaces and other metal objects - Cups, vases, flowerpots, and other containers filled with water or liquids CAUTION •...

  • Page 14: Power Supply

    • Do not install the machine in the following locations: - A damp or dusty location - A location near water faucets or water - A location exposed to direct sunlight - A location subject to high temperatures - A location near open flames •...

  • Page 15: Handling

    • If the machine makes strange noises, or gives off smoke, heat, or strange smells, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. Continued use of the machine in this condition may result in a fire or electrical shock.
  • Page 16 • Do not place your hand in the part of the tray where stapling is performed when a finisher is attached, as this may result in personal injury. Finisher-Q1/Saddle Finisher-Q2 Finisher-P1 • The laser beam can be harmful to human bodies. Since radiation emitted inside the product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.

  • Page 17: Maintenance And Inspections

    Maintenance and Inspections WARNING • When cleaning the machine, first turn OFF the main power switch, then disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock. • Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug's metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed.

  • Page 18: Consumables

    Consumables WARNING • Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. • Do not store toner cartridges or copy paper in places exposed to open flames, as this may cause the toner or paper to ignite, resulting in burns or a fire.

  • Page 19: About The Instruction Manuals

    About the Instruction Manuals Contents of the Documentation kits Documentation kit A: Instruction Manual CD-ROM Volume I-IV This contains the multilingual versions of the following guides. Reference Guide Contains the basic operation instructions, daily maintenance, and troubleshooting instructions. Copying and Mail Box Guide Contains the Copying and Mail Box function instructions.

  • Page 20: User Manual Cd-Rom Menu

    User Manual CD-ROM Menu The User Manual CD-ROM Menu is software that enables you to select and view PDF Manuals included on the CD-ROM via your computer screen. Follow the instructions below to use the User Manual CD-ROM Menu. System Requirements The User Manual CD-ROM Menu can be used in the following system environments.

  • Page 21: Using The Cd-Rom Menu

    Using The CD-ROM Menu This section describes how to use the CD-ROM Menu. When you insert the User Manual CD-ROM provided into the CD-ROM drive, the Language Selection screen is displayed. Clicking a language on this screen displays the following menu. (The sample screenshot shown here is for Windows users.) NOTE For Macintosh users, double-click the [START] icon to start the CD-ROM Menu.

  • Page 22: Periodic Inspection Of The Breaker

    • Make sure that the main power is turned ON, and the machine is neither printing nor scanning before inspecting the breaker. • If a malfunction occurs after an inspection, contact your local authorized Canon dealer. • Before the main power is turned OFF, make sure that you wait for at least 30 seconds after the last printing process is finished.
  • Page 23 Move the breaker lever to ON ("I" side). side) I side) IMPORTANT If the breaker stops between ON and OFF, move the breaker lever to OFF, then back to ON. side) I side) Press the main power switch to ON ("I" side). I side) side) Fill in the check sheet, located on page 4-6, to document your periodic...
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  • Page 25 Before You Start Using This Machine CHAPTER This chapter describes what you should know before using this machine, such as parts and their functions, and how to turn ON the main power. Installation Location and Handling ...........1-2 Installation Precautions .

  • Page 26: Installation Location And Handling

    Installation Location and Handling This section describes precautions for installation location and handling. We recommend that you read this section prior to using this machine. Installation Precautions Avoid Installing the Machine in the Following Locations Avoid locations subject to extremes of temperature and humidity, whether low or high.
  • Page 27 Avoid locations where a considerable amount of dust accumulates. Avoid locations where ammonia gas is emitted. Avoid locations near volatile or flammable materials, such as alcohol or paint thinner. Avoid locations that are subject to vibration. For example, avoid installing the machine on unstable floors or stands.

  • Page 28: Select A Safe Power Supply

    Avoid installing the machine near televisions, radios, or similar electronic equipment. The machine might interfere with sound and picture signal reception. Insert the power plug into a dedicated power outlet, and maintain as much space as possible between the machine and other electronic equipment. Do not remove the machine's leveling feet.

  • Page 29: Provide Adequate Installation Space

    100 mm or more 100 mm or more 1,431 mm 1,983 mm 107 mm 2,090 mm 1,228 mm Moving the Machine If you intend to move the machine, contact your local authorized Canon dealer beforehand. Installation Location and Handling Downloaded from ManualsPrinter.com Manuals...

  • Page 30: Handling Precautions

    OFF, disconnect the power cord from the outlet, and call your local authorized Canon dealer. Using the machine in this state may cause a fire or electrical shock. Also, avoid placing objects around the power plug so that the machine can be disconnected whenever necessary.
  • Page 31 Canon recommends that data stored on the product's hard disk drive be duplicated or backed up to prevent its loss in the event of failure or other malfunction of the hard disk drive. Neither Canon nor any service provider will be liable for damages for loss of data stored on the product's hard disk drive.

  • Page 32: What This Machine Can Do

    What This Machine Can Do All the elements you will ever need in a colour digital multitasking machine. The iR 3100C/iR 3100CN incorporates a rich array of input Copy and output features that can greatly enhance your efficiency. Equipped with features that meet the needs of document work...
  • Page 33 Sending Function (optional)* Sending and Facsimile Guide See the The Send function enables you to send scanned image or Original document data to file servers, or send it by e-mail or I-fax. A variety of file formats are supported (PDF, TIFF, and JPEG), which offer you greater flexibility in accommodating the digital workplace environments.
  • Page 34 Color Network ScanGear User's Guide See the Scanning image data into computers is a function that is available if the iR 3100C/iR 3100CN is upgraded with printer and network Original capabilities. You can scan images of up to A3 in size at a resolution of 600 x 600 dpi.

  • Page 35: System Configuration And Parts

    System Configuration and Parts Optional Equipment a Saddle Finisher-Q2 h Platen Cover Type H b Finisher-Q1 i Finisher-P1 c Puncher Unit-L1 j Cassette Feeding Unit-Y1 d Additional Finisher Tray-A1 k Card Reader-C1 e Inner 2way Tray-C1 l Copy Tray-J1 f Buffer Pass Unit-C1 m Staple-J1 The Buffer Pass Unit-C1 is required to attach the n Staple Cartridge-D3...

  • Page 36: External View And Internal View

    External View and Internal View The optional Feeder (DADF-L1) and Cassette Feeding Unit-Y1 are a Feeder (DADF-L1) attached. b Security Key (Optional) c Control Panel d Main Unit's Right Cover e Stack Bypass f Main Power Switch g Test Button h Breaker i Paper Drawer's Right Cover j Paper Drawer 2...

  • Page 37: Control Panel Parts

    If you lose the edit pen, contact your local green light, when fax data is stored in memory. authorized Canon dealer. Do not use an object with i Clear key a sharp end, such as a pencil or ballpoint pen, in Press to clear entered values or characters.

  • Page 38: Touch Panel Display

    Touch Panel Display a Copy j System Monitor Press this key to access the machine's copy Press to check the progress of a copy job, change functions. the order of printing, or cancel printing. b Send k Job/Print Status Display Area Press this key to access the machine's sending and The progress of jobs and copy operations, and the facsimile functions if the optional Color Universal...
  • Page 39 • The top of the touch panel display may differ according to the optional equipment that is attached to the machine. Attached Optional Equipment Displayed Function Keys None (initial status of iR 3100C) • Color Network Multi-PDL Printer Kit (initial status of iR 3100CN) • Color Network UFR Printer Kit Color Network Printer Unit •...
  • Page 40 • The meaning of the icon (type of job) that appears in the Job/Print Status Display Area (on the bottom left of the screen) is described below: Icon (Type of Job) Description Copy Job Send/Fax Job Mail Box Job Printer Job Report Job Network Scan Job Additional Functions Job...

  • Page 41: Main Power And Control Panel Power

    Main Power and Control Panel Power The machine is provided with two power switches, a main power switch and a control panel power switch, as well as a breaker that detects excess current or leakage current. How to Turn ON the Main Power Make sure that the power plug is firmly inserted into the power outlet.
  • Page 42 The screen is displayed while the system software is loading. The machine is ready to scan in approximately 45 seconds (at a room temperature of 20°C) after the screen above appears. The screen is displayed when the machine is ready to scan. IMPORTANT •...

  • Page 43: Things You Must Do Before Using This Machine

    Things You Must Do Before Using This Machine This section describes the important setting registrations and procedures that must be done before the machine is used for sending operations. For the further details of the operations, see "Things You Must Do Before Using This Machine"...
  • Page 44 Press [Tel Line Type]. Select the type of telephone line press [OK]. The selected mode is set. Press [Done] repeatedly until the Basic Features screen appears. 1-20 Things You Must Do Before Using This Machine Downloaded from ManualsPrinter.com Manuals...

  • Page 45: Setting The Current Date And Time

    Setting the Current Date and Time You can set the current date and time. The current date and time settings are used as standard timer settings for functions that require them. • GMT: The time at the Greenwich Observatory in England is called GMT (Greenwich Mean Time).
  • Page 46 Enter the current date (day, month, year) and time using (numeric keys). If you are setting the Time Zone: Press the Time Zone drop-down list select the time zone where the machine is located. NOTE • The default setting is 'GMT 00:00'. •...
  • Page 47 Select the month and day from the Month and Day drop-down lists, respectively. Press [ ] or [+] to enter the time of day you want Daylight Saving Time to take effect press [OK]. Press [End Date] make the settings in the same way as [Start Date] press [OK].

  • Page 48: Registering This Machine's Fax Number

    Registering This Machine's Fax Number You must store the machine's fax number. This number is printed on the document that you fax to the receiving party. The number may also be displayed on the touch panel display of the receiving party's machine, depending on their type of machine.

  • Page 49: Registering Sender Names

    Registering Sender Names You can register any name as the sender's name, such as the section or department's name, or an individual's name. Press [Communications Settings] [TX Settings] under <Common Settings>. Press [Sender's Names (TTI)]. Select the number under which you want to register the sender's name press [Register/ Edit].

  • Page 50: Registering The Unit's Name

    Registering the Unit's Name Your name or company's name must be registered as the unit's name (a department name is optional). When you send a document, the recipient's machine displays or prints an your name or company's name (and department's name, if applicable) as the sender's information on the recording paper. Some fax models also display sender information on the touch panel display during transmission.

  • Page 51: Displaying A Help Screen

    Displaying a Help Screen Pressing brings up a guidance screen with information about the various features that are available with your machine. Usage Help Pressing after selecting a mode brings up a guide screen with an explanation of that mode. Use this help function if you do not understand how to use the mode you are setting.
  • Page 52 1-28 Displaying a Help Screen Downloaded from ManualsPrinter.com Manuals...

  • Page 53: Routine Maintenance

    Routine Maintenance CHAPTER This chapter describes how to load paper, and replace toner. Loading Paper..............2-2 Replacing the Toner Cartridge .

  • Page 54: Loading Paper

    Loading Paper If the selected paper has run out during printing, a screen prompting you to load paper appears on the touch panel display. IMPORTANT • A screen prompting you to load paper also appears if the selected paper drawer is not fully inserted into the machine. Make sure that the paper drawer is properly in place.
  • Page 55 NOTE • For high quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Also, you should always fan paper that has just been removed from a newly opened paper package.
  • Page 56 Load the paper stack into the paper drawer. Even out the edges of the paper stack. Load the paper stack against the right wall of the paper drawer. When loading paper into the paper drawer for the first time, set the paper size dial to match the paper size being loaded.

  • Page 57: Replacing The Toner Cartridge

    Replacing the Toner Cartridge When there is only a small amount of toner remaining in the machine, the following message appears on the touch panel display, as shown. You can continue printing, but at this time you should purchase new toner of the indicated colour so that you have it available when needed.
  • Page 58 IMPORTANT • Use only the toner cartridges intended for use with this machine. • Do not replace toner cartridges until the message prompting you to do so appears. • The colour of the toner to be replaced is shown on the touch panel display. A toner cartridge revolver is mounted inside the machine.
  • Page 59 Turn the knob of the toner cartridge in the direction of the arrow (counterclockwise). Black Toner Cartridge Cyan, Magenta, or Yellow Toner Cartridge IMPORTANT Turn the knob on the black cartridge, until the arrow points to 'Unlock'. Turn the knob on the cyan, magenta, or yellow toner cartridge until it stops.
  • Page 60 Grip the knob on the toner cartridge, and pull the toner cartridge out of the toner supply port. Pull the toner cartridge out halfway, then remove it completely while supporting it with your other hand from underneath. WARNING Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire.
  • Page 61 Turn the knob of the toner cartridge in the direction of the arrow (clockwise) until it stops. Black Toner Cartridge Cyan, Magenta, or Yellow Toner Cartridge IMPORTANT Before you turn the knob on the toner cartridge, make sure that the toner cartridge is pushed in as far as possible.
  • Page 62 2-10 Replacing the Toner Cartridge Downloaded from ManualsPrinter.com Manuals...

  • Page 63: Chapter 3 Troubleshooting

    Troubleshooting CHAPTER This chapter explains what to do in response to a paper jam and an error message display. Clearing Paper Jams .............3-2 List of Error Messages .

  • Page 64: Clearing Paper Jams

    Clearing Paper Jams The screen indicating the location of the paper jam appears on the touch panel display, followed by instructions on how to clear the paper jam. This screen repeatedly appears on the touch panel display until the paper jam is entirely cleared. WARNING There are some areas inside the machine which are subject to high-voltages.
  • Page 65 Inspect all paper jam locations indicated on the touch panel display, and remove any jammed paper. See the appropriate pages below for instructions on finding and removing jammed paper. Or, you can follow the instructions on the touch panel display. If jammed paper tears while it is being removed, be sure to remove any remaining pieces from inside the machine.
  • Page 66 If a paper jam occurs inside an optional unit See the instructions on the following pages. aFeeder (DADF-L1) (See "Feeder (DADF-L1) (Optional)," in the Reference Guide.) bInner 2way Tray-C1 (See "Inner 2way Tray-C1 (Optional)," in the Reference Guide.) cCassette Feeding Unit-Y1 (See "Cassette Feeding Unit-Y1 (Optional),"...
  • Page 67 After you have removed all of the jammed paper at the locations indicated on the touch panel display, restore all levers and covers to their original positions. Continue to follow the procedure and instructions displayed on the touch panel display. Once you have removed all of the jammed paper in locations other than the feeder, printing or copying resumes.

  • Page 68: List Of Error Messages

    List of Error Messages List of Error Codes without Messages If a job or operation does not complete successfully, check the error code, and perform the necessary operations according to the error code displayed. You can check the error code on the Details screen under [Log] from the System Monitor screen.
  • Page 69 Turn the main power OFF, wait for three or more seconds, and turn the main power back ON. If the machine still does not work normally, turn the main power OFF, disconnect the machine, and contact your local authorized Canon dealer. # 816 Cause Cannot print because the set page limit total has been reached.
  • Page 70 # 851 Cause 1 There is insufficient memory remaining in the system. Remedy Check the system's available memory, and delete any unnecessary documents stored in the inboxes. Cause 2 The scanned document cannot be stored because there are more than 100 documents in the specified inbox.

  • Page 71: Chapter 4 Appendix

    Appendix CHAPTER This chapter provides other useful information. Multifunctional Operations ............4-2 Available Paper Stock .

  • Page 72: Multifunctional Operations

    Multifunctional Operations The iR 3100C/iR 3100CN offers the user many functions, such as printing, scanning, copying, and sending, which can be used together. The following table provides you with the details of multifunctional operations. : Available : Unavailable : Available, but with conditions...
  • Page 73 *1 The machine's performance may be affected if image processing, such as compression, enlargement/reduction, and rotation, are carried out. *2 The output order of competing jobs varies, depending on whether an optional finisher is attached. When an optional finisher is attached: one set is output alternately for each job When an optional finisher is not attached: one page is output alternately for each job *3 The machine's processing speed may be lowered.

  • Page 74: Available Paper Stock

    Available Paper Stock The paper types that can be used with this machine are shown in the following table. Icons indicating the type of paper loaded in each paper drawer can be displayed on the paper selection screen if you store that information in the machine beforehand.
  • Page 75 Paper Source Paper Paper Size Width x Length Paper Stack Paper Drawer Drawer 1 Bypass Deck 2, 3, 4 SRA3 320 mm x 450 mm 305 mm x 457 mm 297 mm x 420 mm 297 mm x 210 mm 210 mm x 297 mm 148 mm x 210 mm ISO-B5...

  • Page 76: Check Sheet For The Periodic Inspection Of The Breaker

    Fill in the date of inspection and the name of the inspector. When the inspection is completed successfully, write a check mark under "OK." If not, contact your local authorized Canon dealer. (Also, write a check mark under "NG" (No Good).) Result...
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