Error Messages - Brother GT-3 Series Service Manual

8. Error Code List

8-3. Error Messages

Error
Message
code
2000 NO INK Black
2001 NO INK Magenta
2002 NO INK Cyan
2003 NO INK Yellow
2004 NO INK White-1
2005 NO INK White-2
2006 NO INK White-3
2007 NO INK White-4
2020 EMPTY Black
2021 EMPTY Magenta
2022 EMPTY Cyan
2023 EMPTY Yellow
2024 EMPTY White-1
2025 EMPTY White-2
2026 EMPTY White-3
2027 EMPTY White-4
No Wiper Cleaner
2041
(CMYK)
No Wiper Cleaner
2042
(White)
2050 Temp Low
2051 Temp High
2070 Obstacle on the Platen
USB flash drive Not
2100
Ready
2101 Not Enough Area
356
Meaning
Black Ink Cartridge is not installed.
Magenta Ink Cartridge is not
installed.
Cyan Ink Cartridge is not installed.
Yellow Ink Cartridge is not
installed.
White 1 Ink Cartridge is not
installed.
White 2 Ink Cartridge is not
installed.
White 3 Ink Cartridge is not
installed.
White 4 Ink Cartridge is not
installed.
Black Ink Cartridge ran out of ink.
Magenta Ink Cartridge ran out of
ink.
Cyan Ink Cartridge ran out of ink.
Yellow Ink Cartridge ran out of ink.
White 1 Ink Cartridge ran out of
ink.
White 2 Ink Cartridge ran out of
ink.
White 3 Ink Cartridge ran out of
ink.
White 4 Ink Cartridge ran out of
ink.
The Wiper Cleaner for CMYK is
not installed.
The Wiper Cleaner or White is not
installed.
The ambient temperature is under
the operative temperature rage.
The ambient temperature is over
operative temperature rage.
The Clearance Sensor detected
an obstacle on the Platen (or the
media) in loading the Platen.
USB flash drive is not properly
mounted.
The USB flash drive does not have
enough area for saving.
GT-3 Series
Solution
Install an Ink Cartridge.
Confirm if Ink Switch PCB Assy and the Ink
Detection Plate in the Ink Cartridge are properly
working.
Replace to a new White Cartridge.
Confirm if Ink Switch PCB Assy and the Ink
Detection Plate in the Ink Cartridge are properly
working.
Install the Wiper Cleaner to the CMYK side.
Confirm the microswitch if it properly works.
Install the Wiper Cleaner to the White side.
Confirm the microswitch if it properly works.
Raise or drop the room temperature.
Replace the Carriage PCB and adjust the proper
temperature with GT-3 Service Tool.
Remove the obstacle, flat the platen surface and
then press OK Button.
Confirm the Solenoid Jam Assy; the alignment
between Sensor Flap Dog and the Sensor.
Re-mount the USB flash drive. Confirm the spec
and type of the USB flash drive. Try another USB
flash drive. Confirm the connection between USB
Host PCB Assy and Main PCB.
Check the free space of the USB flash drive with
PC.
Mount a USB flash drive with free area available.