Document Feed Error - Toshiba e-STUDIO170F Service Manual

11.4.4

Document feed error

[ 1 ] Documents do not feed
Step
1 Is the actuator of the document sensor dam-
aged?
2 Select SENSOR TEST in the test mode. (Refer
to P.11-19 "[ 5 ] SENSOR TEST [MENU], [9],
[4], [05]".)
Open the operation panel.
When the document sensor is turned ON, is the
Bit 4 changed?
3 Is the cable firmly connected between the opera-
tion panel and the main PBA (CN4)?
4 Is the cable of the TX motor firmly connected to
the main PBA (CN6)?
5 Does the connector pin come off or is the cable
broken?
6 Open the operation panel. Turn ON the docu-
ment sensor to see if the ADF roller and TX drive
roller operate properly.
7 If no problem is found in the steps above, the TX
motor or main PBA may be defective.
[ 2 ] Double-sheet feeding of document
Step
1 Were the documents pressed into the ADF too
strongly when loaded?
2 Are the document sheets curled?
3 Are the document sheets hard to separate due to
static electricity?
4 Does the document paper thickness satisfy the
specifications (60 to 105 g/m
5 Does the number of document pages loaded for
automatic feeding exceed the limit (30 pages)?
(Refer to P.2-1 "2.1 Scanning System".)
6 Is the machine located in an area with extreme
temperature and humidity? (Refer to
"2.10 Operating Environmental Condition".)
7 Is any surface of the ADF pad, ADF roller, TX
drive rollers, pinch roller dirty or worn out?
[ 3 ] Document skew
Step
1 Is the document guide properly adjusted to the
document width?
2 Are there any foreign objects (such as glue) on
the document feed path?
3 Is any surface of the ADF pad, ADF roller, TX
drive rollers, pinch roller dirty or worn out?
e-STUDIO170F Troubleshooting
Check points
Check points
2
)?
P.2-8
Check points
Replace the operation panel.
When the bit changes correctly, go to step 4.
Insert the cable to the connector firmly.
Insert the cable to the connector firmly.
Replace the cable.
Check the gear of each roller and the gear of the
TX motor gear assembly. Replace those which are
damaged.
Replace the TX motor and then the main PBA.
Load documents correctly.
Use appropriate paper for documents.
Use appropriate paper for documents.
Use appropriate paper for documents.
Decrease the number of pages to the limit.
Use the machine under good environmental condi-
tions.
Wipe it off with soft dry cloth. If very dirty, soak the
cloth with water and squeeze it well, then use it for
wiping the dirt off.
If worn out, replace the part.
Adjust the document guide to the document width.
Clean the document feed path.
Wipe it off with soft dry cloth. If very dirty, soak the
cloth with water and squeeze it well, then use it for
wiping the dirt off.
If worn out, replace the part.
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January 2005 © TOSHIBA TEC