Toshiba e-STUDIO170F Service Manual page 458

[ 4 ] Communication error codes
By referring to the communication error code printed on the communication journal, you can confirm the
contents of the error that occurred during each communication.
Error Code
10 There was no recording paper or the recording
paper tray was not installed during the reception.
11 A recording paper jam occurred during the recep-
tion.
12 A document jam occurred.
13 During the transmission, the RX cover or front
cover was opened and the transmission stopped.
20 A power failure occurred during the transmission
or reception, and the transmission/reception doc-
ument data was lost.
22 A file error occurred due to a directory error.
30 The [STOP] key was pressed during the commu-
nication, and the communication was stopped.
32 The set number of document pages did not
match the actual pages transmitted.
33 The polling password did not match, or no polling
document existed.
42 During a memory transmission or a memory
reception, the machine ran out of image memory.
The machine's image memory was exhausted.
50 Dialing and redialing was attempted as many as
the specified count but the line was busy.
53 The password did not match in a relay or mailbox
transmission, and the transmission ended in fail-
ure.
87 There was no residual memory in the remote
party's fax unit during a relay/mailbox transmis-
sion.
B0 DIS (GI) could not detected.
B1 DIS/NSF that cannot be handled by the sender is
received.
The receiver received NSS/DCS other than those
declared by DIS/NSF.
B2 DCN is received.
B3 DCS/DTC was not detected.
B4 The sender performed fall-back but the transmis-
sion was not enabled.
The receiver performed time-out after sending
FTT. Or DCN is received.
e-STUDIO170F Troubleshooting
Cause
11 - 46
Remedy
Supply recording paper and insert the
recording paper tray firmly.
Open the RX cover or front cover and
remove the jammed recording paper.
Open the operation panel, and remove the
jammed document, then try the transmis-
sion again.
Attempt the transmission again.
Attempt the transmission or reception
again.
Perform a full memory clear. If the error
recurs, replace the main PBA.
Attempt the transmission or reception
again.
Check the actual document count.
Check the polling password or check if
there is a polling document on the remote
party's side, and attempt the polling recep-
tion again.
Divide the documents into several trans
missions for a memory transmission.
For a memory reception, remove the cause
of the error, then ask the remote party to
transmit the document again.
Confirm the phone numbers of the remote
party.
Confirm that both parties are using the
same system password and the both units
are compatible. Then, ask the remote party
to transmit again.
Attempt the transmission again.
This may happen in some cases of bad
line condition. Attempt the transmission
again.
This may happen in some cases of bad
line condition. Attempt the transmission
again or ask the remote party to attempt
the transmission again.
This may happen in some cases of bad
line condition. Attempt the transmission
again.
This may happen in some cases of bad
line condition. Attempt the transmission
again.
This may happen in some cases of bad
line condition. Attempt the transmission
again. Or ask the remote party to attempt
the transmission again.
January 2005 © TOSHIBA TEC