Visual Security Classification in a BroadSoft
Environment
Visual Security Classification works for SIP calls in a BroadSoft environment. This feature helps participants
remain conscious of the maximum level of classified information that can be safely exchanged in a
conversation. After a call begins, the Visual Security Classification indication of the call is displayed on all
endpoint monitors in the call. During a call, you can override the security classification and assign a lower
security classification level.
Keep the following points in mind:
● Each BroadSoft-registered endpoint in the conference has a security classification level.
● The BroadSoft Application Server determines the default security classification level for a
conference, by examining the levels of all participants in the conference and choosing the lowest one.
● The security classification level is shared with all the endpoints that support the Visual Security
Classification feature; each endpoint displays the assigned level to its local users.
● The security classification level of a conference call is reevaluated whenever an endpoint enters or
leaves a conference, or when a user modifies the security classification level of an endpoint.
This feature must be enabled by your administrator; it is disabled by default.
After a SIP call is initiated, the negotiated security level is assigned to the RealPresence Group system. The
security level can be viewed or changed in the local interface during a call.
When the system is not in a call, or a call is on hold, the security classification level does not display. If
Security Classification Level was enabled by your administrator, the current level displays on all endpoint
monitors only during an active call.
Change the Security Level
While you can change the security level, you cannot raise the it higher than the default setting designated
by the BroadSoft server.
To change the security level while in a call:
1 In the local interface, navigate to Call > Security.
2 From the Security Classification list, select the desired security level.
3 Click Continue to confirm your selection.
After the security classification is raised or lowered, a message displays for five seconds to notify all video
participants of the new security classification level: "The active call security classification has been
downgraded (or upgraded) to: [New Security Classification Level]"
User changes are only applicable to the current call and are reset by the BroadSoft server at the start of the
next call.
Your Workspace
You can customize what you see on the system screen, depending on how your system is configured.
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