Locate Active Alert Messages
You can view the active alert messages on the local interface of the RealPresence Group system.
» To locate the active alert messages, go to
messages generated by your system.
Locate the IP Address and H.323 Extension Settings
You can view IP Address and H.323 extension settings on the local interface of the RealPresence Group
system.
» To locate the IP Address and H.323 Extension settings, go to
Information > Network.
Locate the LAN Status
You can view the LAN status on the local interface of the RealPresence Group system.
» To locate LAN status, go to
Locate Diagnostics
You can view diagnostics on the local interface of the RealPresence Group system.
» To locate Diagnostics, go to
Polycom Solution Support
Polycom Implementation and Maintenance services provide support for Polycom solution components only.
Additional services for supported third-party Unified Communications (UC) environments integrated with
Polycom solutions are available from Polycom Global Services and its certified Partners. These additional
services will help customers successfully design, deploy, optimize and manage Polycom visual
communications within their UC environments.
Professional Services for Microsoft Integration is mandatory for Polycom Conferencing for Microsoft
Outlook, Microsoft Office Communications Server, and Microsoft Lync Server 2010 or 2013 integrations. For
additional information and details please refer to
http://www.polycom.com/services/professional_services/index.html
representative.
Regulatory Notices
Regulatory notices describe safety and legal considerations for using the following Polycom RealPresence
Group systems:
● Polycom RealPresence Group 300 System (Model: Group 300; Type: P001)
● Polycom RealPresence Group 310 System (Model: Group 310; Type: P001)
● Polycom RealPresence Group 500 System (Model: Group 500; Type: P001)
● Polycom RealPresence Group 550 System (Model: Group 550; Type: C001)
● Polycom RealPresence Group 700 System (Model: Group 700; Type: P002)
Polycom, Inc.
> System Information > Status > Active Alerts for
> System Information >Status > LAN.
> System Information > Diagnostics.
> System Information >
or contact your local Polycom
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