Returning A Product; Safety Standards And Compliances; Restriction On Hazardous Substances (Rohs) Compliance - Imagine Selenio X100 Installation And Operation Manual

Returning a Product

In the unlikely event that your product fails to operate properly, please contact Customer
Service to obtain a Return Authorization (RA) number, and then send the unit back for
servicing.
Keep at least one set of original packaging in the event that a product needs to be returned
for service. If the original package is not available, you can supply your own packaging as
long as it meets the following criteria:
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Ship products back to us for servicing prepaid and, if possible, in the original packaging
material. If the product is still within the warranty period, we will return the product prepaid
after servicing.

Safety Standards and Compliances

The Selenio series safety manual is shipped in the Imagine Communications Manuals and
Product Resources DVD, and can be downloaded from our website.

Restriction on Hazardous Substances (RoHS) Compliance

Directive 2011/65/EU (ROHS 2)—commonly known as the European Union (EU) Restriction
on Hazardous Substances (RoHS)—sets limits on the use of certain substances found in
electrical and electronic equipment. The intent of this legislation is to reduce the amount of
hazardous chemicals that may leach out of landfill sites or otherwise contaminate the
environment during end-of-life recycling. The Directive, which took effect on July 1, 2006,
refers to the following hazardous substances:
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According to this EU Directive, all products sold in the European Union will be fully
RoHS-compliant and "lead-free." (See our website for more information on dates and
deadlines for compliance.) Spare parts supplied for the repair and upgrade of equipment
sold before July 1, 2006 are exempt from the legislation. Equipment that complies with the
EU directive will be marked with a RoHS-compliant emblem, as shown in
Figure P-1 RoHS Compliance Emblem
The packaging must be able to withstand the product's weight.
The product must be held rigid within the packaging.
There must be at least 2 in. (5 cm) of space between the product and the container.
The corners of the product must be protected.
Lead (Pb)
Mercury (Hg)
Cadmium (Cd)
Hexavalent Chromium (Cr-V1)
Polybrominated Biphenyls (PBB)
Polybrominated Diphenyl Ethers (PBDE)
Selenio X100
Installation and Operation Manual
Figure P-1.
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