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TerreStar Genus User Manual

Satellite/cellular smartphone
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Summary of Contents for TerreStar Genus

  • Page 2: Table Of Contents

    Table of contents Legal information ........11 Operation environment .
  • Page 3 Enter owner information ..........36 Where to go next .
  • Page 4 Bluetooth ............58 Wi-Fi .
  • Page 5 Time, alarms and regional options........76 Appearance of the Home screen .
  • Page 6 Querying caller ID status for satellite calls......93 Setting and querying call forwarding for satellite calls ....94 Cellular services.
  • Page 7 Changing account settings......... 111 Deleting an e-mail account .
  • Page 8 Sending a meeting request ........125 Viewing a list of meeting participants .
  • Page 9 Changing synchronization settings for Exchange Server ... . 147 Synchronizing with an Internet e-mail account......148 Changing synchronization settings for an Internet e-mail account.
  • Page 10 Synchronization ............163 Index.

  • Page 11: Legal Information

    Legal information Operation environment For body worn operation, this phone has been tested to meet RF exposure guidelines when used with an accessory that contains no metal and which positions the handset a minimum of 1.5 centimeters (5/8 inch) from the body.

  • Page 12: Fcc/Industry Canada Notice

    * In the U.S. and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in.

  • Page 13: Important Health And Safety Precautions Information

    instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...

  • Page 14: Driving

    Any modification to this product is prohibited and will void your CAUTION warranty. The opening of the unit and use of the components for purposes not otherwise authorized by this document, including any use in airplanes or any other Aviation application, is prohibited and will void your warranty. Permanent hearing loss may occur if earphones or headphones are CAUTION used at high volume for prolonged periods of time.

  • Page 15: Vehicles Equipped With An Air Bag

    • RF energy may affect some electronic systems in motor vehicles such as car stereo, safety equipment etc. In addition, some vehicle manufac- turers do not allow use of mobile phones, unless the installation is supported by a handsfree kit with an external antenna, in their vehicles. Check with your vehicle manufacturer's representative to be sure that your mobile phone will not affect the electronic systems in your vehicle.

  • Page 16: Aircraft

    Contact your cardiologist for more information. Some hearing aids might be disturbed by mobile phones. In the event of such disturbance, you may want to consult your service provider, or call the customer service line to discuss alternatives. Aircraft • Turn off your mobile phone before boarding any aircraft.

  • Page 17: Posted Facilities

    liquid, or explosives in the compartment of your vehicle, which contains your mobile phone and accessories. Posted facilities Turn your phone OFF in any facility where posted notices so require. Turn off your device whenever directed by warning signs or instructions. Power supply •...

  • Page 18: Emergency Calls

    Copyright information © 2010 TerreStar Networks, Inc. All rights reserved. The information contained herein is subject to change without notice. TerreStar retains ownership of and all other rights to the material expressed in this document.

  • Page 19: Proprietary Notices

    The only warranties for TerreStar products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. TerreStar shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 20 ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM. This product is protected by certain intellectual property rights of Microsoft. Use or distribution of such technology outside of this product is prohibited without a license from Microsoft. The AMBE+2™ voice compression software included in this product is protected by intellectual property rights including patent rights, copyrights and trade secrets of Digital Voice Systems, Inc.

  • Page 21: End User License Agreement For Software

    End User License agreement for Software IMPORTANT. READ CAREFULLY: This End User License Agreement ("EULA") is a legal agreement between (a) you and (b) TerreStar Networks Inc. ("TerreStar") and Elektrobit Inc. ("Company"). This EULA applies to the software included on this device. The software also includes any separate media on which you received the software.
  • Page 22 SHORT DIVERSIONS OF ATTENTION CAN BE DANGEROUS IF YOUR ATTENTION IS DIVERTED AWAY FROM YOUR DRIVING TASK AT A CRITICAL TIME. TERRESTAR, COMPANY AND THEIR LICENSORS AND SUPPLIERS MAKE NO REPRESENTATIONS, WARRANTIES OR OTHER DETERMINATIONS THAT ANY USE OF THIS SOFTWARE IS LEGAL, SAFE, OR IN ANY MANNER RECOMMENDED OR INTENDED WHILE DRIVING OR OTHERWISE OPERATING A MOTOR VEHICLE.
  • Page 23 TerreStar, Company or their third party licensors and suppliers shall not be liable for any damages arising out of errors in the speech recognition process.
  • Page 24 software hosting services or remove any proprietary, copyright, trade secret or warning legends from software or copies. Except as expressly provided in this EULA, rights to access the software on this device do not give you any right to implement Microsoft patents or other Microsoft intellectual property in software or devices that access this device.
  • Page 25 You may choose not to use this feature. TerreStar and/or your Mobile Operator may not support this feature or an update for your device.
  • Page 26 5.CONSENT TO USE OF DATA. You agree that TerreStar may collect and use technical information gathered as part of the product support services related to the software provided to you, if any. TerreStar may use this information solely to improve its products or to provide customized services or technologies to you and will not disclose this information in a form that personally identifies you.
  • Page 27 Certificate of Authenticity label with a genuine copy of the software identifies licensed software. To be valid, this label must be affixed to the device, or included on or in TerreStar's software packaging. If you receive the label separately, it is not valid.
  • Page 28 AND CONDITIONS WITH RESPECT TO THE SOFTWARE, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. 16.LIABILITY LIMITATIONS. Notwithstanding any damages you might incur, you can recover from the Licensors only direct damages up to fifty U.S.
  • Page 29 "commercial software documentation" and with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Nothing in this EULA requires TerreStar, Company or their licensors and suppliers to produce or furnish technical data for or to you.
  • Page 30 20.ENTIRE AGREEMENT; SEVERABILITY. This EULA is the entire agreement between you, TerreStar and Company relating to the software and supersedes all prior or contemporaneous oral or written communications, proposals and representations with respect to the software or any other subject matter covered by this EULA.

  • Page 31: Getting Started

    Getting started In the box Spare stylus Charger USB cable Documentation Battery Device with stylus Stereo headset with microphone Device with Navigate the touchscreen using the stylus located in stylus the upper-right corner on the back of the device. Charger Attach the Micro-USB to your device and then plug into a standard power outlet to charge your device.

  • Page 32: Insert The Sim Card

    Documentation See the Quick Start Guide, the CD-ROM containing the User Guide, the Establishing a Satellite Connection leaflet, and the Warranty card for more information on your device. Insert the SIM card Your SIM card stores important information about your device and should already be inserted in the back of the device.
  • Page 33 3. Open the SIM card door by sliding up and lifting it. 4. Insert the SIM card so that the metal contacts of the SIM card face down and its cutoff corner points toward the bottom-right corner of the device. 5.

  • Page 34: Insert The Battery

    Press down the lower end of the battery. 7. Slide the cover until it snaps into place. Insert the battery 1. Press the cover release button and slide to remove the cover. 2. Insert the battery so that the metal contacts of the battery align with the metal contacts in the device and the battery sticker remains on top.

  • Page 35: Turn On Your Device For The First Time

    Press down the lower end of the battery. 3. Slide the cover until it snaps into place. The battery is shipped partially charged. Before using the device, it is recommended that you fully charge the battery. For instructions, see “Charging the battery” on page 67. Use only the original device batteries.

  • Page 36: Enter Owner Information

    Language selection is permanent, and once selected, you IMPORTANT will be able to use only that language on your device. To set the language for your device, use the navigation key. 3. To align the touchscreen using the stylus, follow the onscreen instruc- tions.

  • Page 37: Where To Go Next

    Where to go next You have completed the basic setup and can start using your device. To learn more about your device, see the following topics: • To learn more about the basic features of your device, see “Basics” on page 38.

  • Page 38: Basics

    Basics Device at a glance Charging indicator Earpiece Light sensor Touchscreen Screen key Volume up/down keys Navigation key Mute key Left soft key Right soft key Windows key OK key Talk/send key End/power key Left shortcut key Right shortcut key Microphone Keyboard...
  • Page 39 External satellite antenna connector Stylus Camera lens Speaker Screen key KEEP HAND BELOW Volume THIS LINE DURING up key SATELLITE CALLS Volume down key Mute key Battery cover MicroSD slot Micro-USB connector Headphone jack Basics...

  • Page 40: Home Screen And Start Menu

    Home screen and Start menu The Home screen is displayed when you turn on the device. You can also access it by tapping > Home or pressing The Home screen contains shortcuts to the most frequently used applications: • Pictures: Browse photos and videos stored on your device •...
  • Page 41 • E-mail: Set up an e-mail account and send and receive e-mails • Calendar: View and create appointments • Cellular/Satellite: Switch between cellular and satellite network • Favorites: Access your favorite websites directly from the Home screen To customize the Home screen, see “Appearance of the Home screen” on page 77.

  • Page 42: Touchscreen

    automatically. For more information, see “Managing power settings” on page 69. Touchscreen Navigate the touchscreen on your device using your finger or the stylus. Opening and closing applications To open an application, tap its icon. You do not need to exit an application to open another or to conserve memory.

  • Page 43: Scrolling

    Scrolling To scroll, tap the screen and drag up or down. If the item displayed on the screen is wider than the screen, you can pan by scrolling side to side. Basics...
  • Page 44 To scroll quickly, swipe the screen. You can wait for the scrolling to come to a stop, or tap the screen to stop it immediately. In addition to using the touchscreen, you can also scroll by pressing the rim of the navigation key. Basics...

  • Page 45: Selecting

    Selecting To select text or several consecutive items, tap and drag across the screen until you have selected all desired items. To see a list of actions available for an item, tap and hold the item. An animation shown in the figure is displayed. Select a desired action from the pop-up menu.

  • Page 46: Moving Between Folders

    Moving between folders Many applications allow you to move from one folder to another. To move between folders, tap the drop-down menu icon in the upper-left corner, and select the folder. For instructions on how to manage files and folders, see “File Explorer” on page 142.

  • Page 47: Keyboard

    Keyboard Keyboard keys To enter text and dial numbers, use the device keyboard. Follow these tips: • To enter a capital letter, press and hold the letter key until it becomes capitalized, or press and hold and press the letter key. •...

  • Page 48: Onscreen Keyboard

    Use navigation area keys to navigate the device and to make calls: • Press the talk/send key ( ) to start a call or send a message. • Press the end/power key ( ) to end a call and turn the device on and off.

  • Page 49: Shortcuts

    • Tap 123 to open the numeric and symbolic keyboard. • Tap Tab to insert spaces or tabs. • Tap CAP to enter several uppercase letters or symbols. • Tap Shift to enter a single uppercase letter or symbol. • Tap Ctl in conjunction with an appropriate character to use keyboard shortcuts.

  • Page 50: Stereo Headset With Microphone

    CTRL+X Undo last action CTRL+Z Stereo headset with microphone Your device is shipped with a wired stereo headset with an integrated microphone which allows you to answer calls and listen to music. Plug the headset into the headset jack on the side of your device. To answer or end a call, press the button on the headset.

  • Page 51: Using Your Device With A Tty Machine

    work. For more information, see “Using your device with a TTY machine” on page 51. Using your device with a TTY machine Your device is compatible with Ultratec’s Compact/C TTY and Ameriphone’s Q90D machines. A TTY (also known as TDD or text telephone) is a telecommunications machine that allows people who are deaf or hard of hearing or who have speech or language disabilities to communicate by phone.

  • Page 52: Disabling Tty

    2. Select Presume TTY. 3. Press When a device is plugged into the audio jack, the phone now expects it to be a TTY machine. It provides the correct kind of output and disables all audio modes. When you are done using a TTY and want to use a headset, disable TTY NOTE to enable audio modes.
  • Page 53 When on satellite network, use Switch to Cellular to switch to cellular network. Use Satellite Signal Optimizer to find the strongest satellite signal when connected to the satellite. For more information, see “Using the Satellite Signal Optimizer” on page 90. Use Satellite Tutorial to learn how to use the satellite phone.
  • Page 54 Use Notes to quickly enter, draw or record your thoughts. For more information, see “Notes” on page 128. Use Office Mobile to access the Excel Mobile, PowerPoint Mobile, Word Mobile, and OneNote Mobile applications. For more information, see “Office applications” on page 131. Use Adobe Reader LE to view PDF files.
  • Page 55 Use ActiveSync to synchronize information between your device and your computer. For more information, see “Synchronization” on page 144. Use Windows Live to access your Windows Live account and applications. Use Microsoft My Phone to synchronize the data on your device to a password-protected web site on a regular basis.

  • Page 56: Connections

    Use File Explorer to view and organize files and folders on your device. For more information, see “File Explorer” on page 142. Use SIM Toolkit User Interface (SIMTkUI) to adjust settings and access services provided by your cellular service provider. Use Calculator to perform basic mathematical calculations.

  • Page 57: Usb Connection

    1. Tap > Settings > Connections > Wireless Manager. 2. Tap a desired connection type to turn it on or off. If it is turned off, its background color is lighter and an icon marked with an X is displayed. To change settings for one of the displayed wireless connection types, tap Menu, and then tap the type of settings you want to change.

  • Page 58: Bluetooth

    2. Connect the other end of the USB cable into the USB port on your computer. The connection is established. If the connection does not work properly, change the USB mode of your device by tapping > Settings > Connections > USB to PC and select the Enable advanced network functionality check box.

  • Page 59: Wi-Fi

    Your device searches for other Bluetooth devices nearby. If you do not see the device you want to connect with, ensure that it is turned on, visible, and within close range. 5. Tap the name of the Bluetooth device you want to pair with, and tap Next.

  • Page 60: Using The Device As A Modem

    You cannot use Wi-Fi connection while in a call, when GPRS data NOTE connection is established or when connected to the satellite network. 1. Tap > Settings > Connections > Wi-Fi. 2. If no networks appear in the list automatically, tap Search for Networks and select the network you want to connect to.
  • Page 61 ActiveSync has lost the USB connection. Disregard this error to continue connecting your computer to the Internet through your device. To use Bluetooth as the PC connection, Bluetooth on the device must be turned on, the device must be visible and you must have a Bluetooth partnership between the device and the computer.

  • Page 62: Beaming

    8. If your connection type is Bluetooth, perform the following steps on the computer: a Click Start > Control Panel > Network Connections. b Right-click Bluetooth Network Connections, and click View Blue- tooth Network Devices. c If the device is listed as a Network Access Point, click Connect. If it is not listed, click Create a new connection and use the New Connec- tion wizard to add the device to the list.

  • Page 63: Using An External Antenna

    You can use an external antenna to improve the strength of the satellite signal. Tap > Settings > Connections > External Antenna to being enabling the external antenna for satellite calls. For more information on using an external antenna, see the GENUS NOTE External Antenna User Guide. Basics...

  • Page 64: Status Indicators

    Status indicators Status indicator icons are displayed at the top of the device screen. Some indicators are service provider specific. NOTE Alerts status indicators Ringer on Ringer off Vibrate on Pending alarm Call status indicators Voice call Voice call in progress Call on hold Call muted Missed call...

  • Page 65: Messaging Status Indicators

    Data call in progress Messaging status indicators New e-mail New voicemail New text message New instant message Network status indicators Cellular signal strength No cellular signal, the device has not yet connected to a network Phone function is turned on, no Phone function is turned off cellular signal Cellular signal lost, the device is...

  • Page 66: Battery Status Indicators

    Connected to the satellite Satellite network enabled, but network not connected to the satellite Battery status indicators Battery level Low battery Battery charging No battery Synchronization status indicators ActiveSync over GPRS in use ActiveSync over EDGE in use ActiveSync over 3G in use Synchronization error Connectivity status indicators Connection active...

  • Page 67: Battery

    Battery Charging the battery New batteries are shipped partially charged. Before you start using your device, it is recommended that you fully charge the battery. Use only the original device batteries. For more information, see “Caution: Battery safety” on page 70. To charge the battery, plug the provided charger into a standard AC outlet and the Micro-USB end of the charger into the connector on the left side of the device.

  • Page 68: Making The Battery Last Longer

    Making the battery last longer How long your battery lasts depends on how you use your device. To view how much battery power is available, tap > Settings > Power, and select the Battery tab. To extend the life of your battery: •...

  • Page 69: Managing Power Settings

    • Lower the ringer volume. For instructions, see “Changing the volume level” on page 75. • When synchronizing your device wirelessly, do it less frequently (for example, once every hour or two, instead of every five minutes). For instructions, see “Changing synchronization settings” on page 152. Managing power settings You can specify power settings for when your device is being operated on battery power and for when the device is plugged into an external power...

  • Page 70: Caution: Battery Safety

    • Replace the battery only with an original device battery approved by TerreStar (IEEE std 1725-2006). Use of a non-compliant battery may present a risk of fire, explosion, leakage or other hazard. • Promptly dispose of used batteries in accordance with local regulations.
  • Page 71 • Avoid dropping the device or battery. If you drop the device or its battery, especially on a hard surface, and suspect damage, take it to a service center for inspection. • A new battery, or one that has not been used for a long period of time could have reduced capacity the first few times it is being used.

  • Page 72: Memory Card

    • Over time, unused batteries will discharge and must be recharged before use. • Disconnect chargers from power sources when not in use. Memory card The storage capacity of your device is 100 MB. Use a microSD memory card to extend the capacity for storing music, videos, pictures, and documents. With a microSD card you can expand the memory of your device up to 16 GB.

  • Page 73: Removing A Memory Card

    2. Hold the memory card so that its metal contacts point upwards and slide it into the slot until it clicks into place. 3. Close the cover of the memory card slot by pressing it back into place. Removing a memory card 1.

  • Page 74: Personalize Your Device

    Personalize your device You can personalize your device by defining sounds, time, alarms, regional options, appearance of the Home screen, shortcut keys, and input methods. Ring tones and alerts You can customize the ring type, ring tone, volume level, and the sounds for events and actions.
  • Page 75 For more information on ActiveSync and Windows Mobile Device Center, see “Synchronization” on page 144. Changing the volume level You can change the device volume in the following ways: • Press the volume keys on the side of your device: –...

  • Page 76: Time, Alarms And Regional Options

    1. Tap > Settings > Sounds & Notifications. 2. On the Sounds tab, choose how you want to be notified by selecting the appropriate check boxes. 3. On the Notifications tab, select an event from the Event field, and choose how you want to be notified by selecting the appropriate check boxes (for example, a special sound, a message, or a flashing light).

  • Page 77: Appearance Of The Home Screen

    c Tap the time to set the alarm. d Tap to define options for the alarm, such as sound type or vibrate mode. 3. Press Setting regional options Specify your region to set the formatting options for numbers, currency, time, and date. 1.
  • Page 78 2. On the Appearance tab, select the desired theme for your device. 3. To use a picture as a background image, select the Use this picture as the background check box, tap Browse to view a list of your picture files, and tap the picture you want to use.

  • Page 79: Setting The Text Input Method

    4. To change the order of the items displayed, tap the item and tap Move Up or Move Down. 5. Press Setting the text input method You can change the text input method within an application by tapping and selecting the input method. To enter text using the touchscreen, you can use strokes and the onscreen keyboard: •...

  • Page 80: Adjusting The Scrolling Speed

    2. In the Assign a program box, select the application or action you want to assign. 3. Press Adjusting the scrolling speed 1. Tap > Settings > Personal > Buttons, and select the Up/Down Control tab. 2. To change the time that elapses before scrolling begins, move the Delay before first repeat slider.

  • Page 81: Locking The Device With A Password

    • To lock the device, tap > • To unlock the device, tap , and slide the button to the left or right. Locking the device with a password You can prevent unauthorized use of your device by setting it to automatically lock after a set period of time and by assigning a password for unlocking.

  • Page 82: Changing Or Removing The Password

    Changing or removing the password 1. To change or remove the password, tap > Settings > Lock, and enter your current password. 2. Remove the check from the Prompt if phone unused for check box. 3. Press and confirm the change. Searching on your device You can search for files and other information on your device or memory card by file name or by words located within notes, appointments, contacts,...
  • Page 83 • Avoid dust and other debris from gathering on the connectors or in the stylus hole. • Keep the external antenna connector cover plugged when the connector is not in use. • When not used, keep the stylus inside the device. •...

  • Page 84: Security

    • Do not attempt to disassemble your device. The device does not contain consumer serviceable components. Service should only be performed by Certified Service Partners. Security Like any device connected to a network today, your phone can be vulnerable to attacks by malicious individuals or software. However, you can keep your phone safe by observing certain simple security practices.

  • Page 85: Phone

    Phone Use the Phone application to make phone calls, set up speed dials, and keep track of calls. Your service provider may also provide other services such as voicemail, call forwarding, and caller ID. Making and receiving calls You can make calls from the Phone application, Contact list, Home screen, Speed Dial, and Call History.

  • Page 86: Answering Or Ignoring A Call

    • To make a call from the contact list, tap > Contacts, tap the contact you want to call, and tap Call. • To make a call using speed dial, press and hold the speed dial number assigned to the contact. For instructions on how to assign a speed dial number, see “Assigning a speed dial number to a contact”...

  • Page 87: Handling Multiple Calls

    1. Dial the first number. 2. While you are connected to the first number, tap Hold. 3. Call the second number. 4. Tap Conference. If you want to talk to one of the parties privately during the call, tap Private and select the party. To include everyone in the call again, tap Conference.

  • Page 88: Making And Receiving Satellite Calls

    Making and receiving satellite calls Before you can make and receive satellite calls, you must switch to the satellite network. When using the satellite network, making and receiving calls is the same as when using the cellular network. On the satellite network, you cannot make an emergency call (for NOTE example, 911) without a SIM card.
  • Page 89 2. Confirm the switch. During the switch, the device will establish a satellite connection. Phone...

  • Page 90: Using The Satellite Signal Optimizer

    Switching from cellular to satellite network can take a few NOTE moments. 3. You can start making satellite calls once the device has connected to the satellite network. Using the Satellite Signal Optimizer The Satellite Signal Optimizer indicates the strength of the satellite signal and helps you align the device to find the strongest signal.

  • Page 91: Making A Satellite Call

    Making a satellite call 1. Press and enter the number you want to call. 2. To make the call, press Because the signal travels to the satellite and back, establishing a satel- lite call can take a few moments. 3. Position your hand below the line on the back of the device. Hold the device to your right ear using your right hand.

  • Page 92: Setting And Querying Call Barring For Satellite Calls

    • Call Forwarding: Define when phone calls are forwarded and to which number. To access the satellite services settings, tap > Settings > Personal > Phone and select the Satellite Services tab. NOTE • You cannot change or retrieve the settings while a voice call is in prog- ress.

  • Page 93: Querying Caller Id Status For Satellite Calls

    • Bar All Outgoing International Calls Except Home: Block all calls to international numbers but allow calls to numbers in your own oper- ator’s network. This setting is used while roaming. • Disable Outgoing Call Barring: Allow calls to be made normally. •...

  • Page 94: Setting And Querying Call Forwarding For Satellite Calls

    2. Select Caller ID (Check Status), and tap Send Settings. An automated system indicates whether you are subscribed to caller ID service. Setting and querying call forwarding for satellite calls Call forwarding forwards all incoming calls to a selected number. Activating and deactivating call forwarding 1.

  • Page 95: Cellular Services

    6. Enter the call barring password provided by the network operator and click Send Settings. An audio message plays to indicate whether the operation was successful. Setting the call forwarding number To use call forwarding, you have to define the number where calls are forwarded.

  • Page 96: Contacts

    • Caller ID: Find out if you are subscribed to caller ID service. • Call Forwarding: Define when phone calls are forwarded and to which number. • Call Waiting: Define if you want to be notified of incoming calls while on another call.

  • Page 97: Adding A Contact

    If you use Outlook on your computer, you can synchronize contacts between your device and your computer. For instructions, see “Synchronization” on page 144. Adding a contact 1. Tap > Contacts > , and select a contact type. When you create a SIM contact, the contact information is stored on your SIM card.

  • Page 98: Assigning A Ring Tone To A Contact

    number to dial that contact quickly. You can set up separate speed dial numbers for a contact's home, work, and mobile numbers. 1. Tap > Contacts. 2. Select the contact for which you want to set up a speed dial number. 3.

  • Page 99: Finding A Contact

    Finding a contact There are several ways to find a contact when your contact list is long. Finding a contact by name or company You can locate your contacts by their name or by the company they work for. 1. Tap >...
  • Page 100 quickly add a message recipient from the company directory. Access to the company directory is available if your organization uses Microsoft Exchange Server 2003 SP2 or higher, and after you complete your first synchronization with Exchange Server. Your device must be set up with a data connection. NOTE 1.

  • Page 101: Call History

    Call history Call history includes information of all your missed, outgoing, and incoming calls. To view the call history, follow the instructions below. 1. Tap > Phone. 2. Tap 3. Tap Call History. You can filter the call history as follows: •...

  • Page 102: Messaging

    Messaging E-mail You can send and receive e-mail with your device the same way you do on your computer including setting up multiple e-mail accounts. Setting up an e-mail account E-mail accounts are set up based on the type of account you have: •...
  • Page 103 4. Tap Next. 5. When the Auto Setup has finished, tap Next. 6. If your device was not able to detect your e-mail settings, you need to enter them manually. Contact your Internet service provider or cellular service provider to get the information for the following: a In the Your e-mail provider drop-down menu, select your e-mail provider, and then tap Next.
  • Page 104 Setting up a Windows Live Hotmail e-mail account You can set up your device to send and receive e-mail from your Windows Live Hotmail account. 1. Tap > E-mail and select Setup E-mail. 2. Enter your e-mail address and password, select Save password, and then tap Next.
  • Page 105 1. If your device is connected to your computer, disconnect it before you continue with the next step. 2. Tap > ActiveSync. 3. Tap Menu > Configure Server. 4. Enter your e-mail address, and then tap Next. Make sure the Attempt to detect Exchange Server Settings automat- ically check box is selected.

  • Page 106: Sending An E-Mail

    • To change the rules for resolving synchronization conflicts, tap Menu > Advanced. 10. Tap Finish. The device starts to synchronize the items you selected. Sending an e-mail After setting up an e-mail account on your device, you can start sending and receiving e-mail messages.

  • Page 107: Setting Permissions On An E-Mail Message

    • To check the spelling, tap > Spell Check. • To define message options, tap > Message Options. You can change the message priority and language. For Outlook e- mail using an Exchange Server, you can also set permissions and change security options for encrypting and signing e-mails.

  • Page 108: Viewing, Replying To And Forwarding Messages

    You can enter up to 160 characters in one message. If you enter more than 160 characters, the message is sent as two or more text messages. 4. Tap When creating your message, you can select the following options: • To quickly add common messages, tap >...

  • Page 109: Using A Signature In Messages

    Using a signature in messages You can create a signature that appears in all new text or e-mail messages you send, reply to or forward. 1. In the E-mail application, tap Menu > Options. 2. In the Accounts tab, tap Signatures. 3.

  • Page 110: Deleting All Text Messages

    • To delete text messages, tap > Delete and confirm the deletion. • To delete e-mail messages, tap and confirm the deletion. To define when items are permanently deleted, in the messaging account, tap > Tools > Options. Select the Storage tab, and then select an option from the Empty deleted items drop-down menu.

  • Page 111: Renaming Or Deleting A Folder

    Renaming or deleting a folder You can rename or delete only those folders you have created. When you delete a folder, you also delete all the messages stored NOTE within that folder. 1. In a messaging account, tap > Tools > Manage Folders. 2.

  • Page 112: Deleting An E-Mail Account

    You can also access Options from your open messaging account by tapping >Tools > Options. 2. On the Accounts tab, select the Text Messages account or e-mail account you want to customize from the drop-down menu. 3. Change the desired settings, and press The settings vary depending on the type of the account you are changing.

  • Page 113: Internet Explorer

    Internet Explorer Using Internet Explorer on your device is very similar to using it on a computer. Using the browser 1. Tap > Internet Explorer. The default home page opens. 2. To go to a web page, tap the address bar at the top, enter the address, and press the navigation key.
  • Page 114 Explorer favorites from your computer to your device. For instructions, see “Synchronizing favorites” on page 150. • To send the current page as a link using e-mail, tap >Tools > Send Link. For more information, see “Sending an e-mail” on page 106. •...

  • Page 115: Camera

    Camera Taking pictures 1. Tap > Pictures & Videos > Camera. 2. Point the camera at the subject and press the camera key or the naviga- tion key to take the picture. You can zoom in and out by pressing the navigation rim up or down.
  • Page 116 • Brightness can be set from -3 to +3. The value 0 equals normal. • Resolution can be set from CIF (352x288) up to 2MP (1600x1200). • Zoom can be set from default 1.0x up to 20.0x. • White Balance sets the color balance for pictures. The option Auto lets the camera decide automatically which option to use when taking pictures.

  • Page 117: Recording Video

    Recording video 1. Tap > Pictures & Videos > Camera. 2. Tap Menu > Video to change the camera into Video mode. 3. Point the camera at the subject and press the navigation key to start recording. To stop recording, press the navigation key again. Your video is stored in Pictures &...
  • Page 118 • Full screen shows the camera view in full screen size. • Options opens a screen for more Video settings. The Video tab allows you to include or exclude audio when recording videos. You can also set a time limit for recording videos. For information on the settings on the other tabs, see “Picture settings”...

  • Page 119: Media

    Media This chapter introduces the Pictures & Videos and Windows Media applications. Pictures & Videos You can view, manage and edit pictures and videos in the Pictures & Videos application. To open the application, tap > Pictures & Videos. Working with pictures Tap a picture to view it and then select from the following options: •...

  • Page 120: Working With Videos

    • To beam the picture using Bluetooth to another device, tap Menu > Beam picture. For more information, see “Beaming” on page 62. • To save the picture for a contact or to rename the picture, tap Menu > Save. •...

  • Page 121: Library Screen

    Library screen To play a file, select the file and tap Play. The view changes to the player. To return to the Library, tap Menu > Library. You can make sure all files are up to date in the Library by tapping Menu > Update Library.

  • Page 122: Player Screen

    Player screen Use the button panel to play, pause, skip a track, set the volume, access the Internet, and view videos in full screen. To shuffle or repeat the current file in the player, tap Menu > Shuffle/Repeat. To customize player settings, tap Menu > Options. You can customize view options, playback options, Internet connection options, and the appearance and buttons of the player.
  • Page 123 2. When the file is selected, tap Menu > Queue Up. The file is added to the Now Playing list. 3. Return to the Now Playing screen. 4. Add as many files you want in the playlist, and then tap Menu > Save Playlist.

  • Page 124: Calendar, Tasks, And Notes

    Calendar, tasks, and notes Calendar The Calendar application allows you to schedule appointments, send meeting requests, and view meeting participants. Using Calendar To start the Calendar application, tap > Calendar. The application opens in the Agenda view by default. The Agenda view shows all the appointments and tasks you have for a single day.

  • Page 125: Scheduling An Appointment

    To jump whole weeks or months forward or backward, tap the arrows at the top of the screen. Tapping takes you to the current date. Scheduling an appointment 1. Tap > Calendar > > New Appointment. 2. Enter a subject for the appointment. 3.
  • Page 126 Sending a meeting request You can use the Calendar to schedule meetings using e-mail with contacts who use Outlook or Outlook Mobile. 1. Tap > Calendar > > New Appointment. 2. Enter the meeting information. 3. Tap Attendees. 4. To invite essential meeting participants, tap Add Required Attendee, enter a contact name, tap Search, and then select the name.

  • Page 127: Viewing A List Of Meeting Participants

    Viewing a list of meeting participants You can view the list of meeting participants by tapping an appointment and selecting Attendees. If you select a meeting that you have organized, the list shows who has accepted or declined the meeting. To view an attendee's contact information, tap the attendee's name.

  • Page 128: Notes

    To mark a task as completed, select it and tap Notes The Notes application is a tool for taking notes using the keyboard or stylus. You can also record sound and make simple drawings. To create a new note, follow the instructions below. 1.
  • Page 129 • To erase the latest text or drawing entered with stylus, tap > Undo Ink. 3. To insert a date, tap and hold the screen, and then tap Insert Date in the pop-up menu. 4. To add a voice note, tap >...
  • Page 130 To set the default mode (writing or typing), template, save location, and record button action, tap > Options. For detailed instructions on how to change the text input method, see “Setting the text input method” on page Calendar, tasks, and notes...

  • Page 131: Office Applications

    Office applications Office applications include the following: • Word Mobile • Excel Mobile • PowerPoint Mobile • OneNote Mobile You can synchronize the files created and edited with these applications with Microsoft Word 2007, Excel 2007, PowerPoint 2007, and OneNote 2007 applications on your computer.

  • Page 132: Unsupported Features In Word Mobile

    you want to use your own template, you must first save it in the Templates folder. To locate the folder, tap All folders > More folders > Templates in the file list screen. 1. Tap > Office Mobile > Word Mobile > Menu > File > New. A new document opens.
  • Page 133 • Features that are not supported, but are kept in the file Features that are not supported in Word Mobile: • Backgrounds are not displayed or saved. • Bi-directional text: Indentations and alignment can be displayed and saved incorrectly. • Document protection: Word Mobile does not support displaying files that have been protected with Protect Document on a computer.
  • Page 134 • Picture bullets are not supported. Picture bullets are not displayed or saved by Word Mobile. However, regular bullets are supported. • Revision marks are not retained. When a document with revision marks is opened, the document appears as though all revision marks have been accepted.

  • Page 135: Excel Mobile

    • Page breaks: Word Mobile does not display breaks between pages. However, all page breaks except a break placed at the end of a document are retained in the document. Excel Mobile Excel Mobile is similar to Microsoft Excel and allows you to edit Microsoft Office Excel workbooks and templates created on your computer.

  • Page 136: Unsupported Features In Excel Mobile

    You can use Excel Mobile quite similarly to the computer version. See “Unsupported features in Excel Mobile” on page 136. 3. Press The newly created workbook is automatically named and added to the Excel Mobile file list when it is closed. To rename the file, tap the file and then Menu >...
  • Page 137 • Cell comments: Comments are not shown. When a workbook is saved on the device, all cell comments are removed. • Cell patterns: Patterns applied to cells are removed. • Fonts and font sizes: Fonts not supported by the device are mapped to the closest font available.
  • Page 138 "#NAME?". Tabs which are hidden in the workbook are shown in Excel Mobile. • AutoFilter settings: These settings are removed in Excel Mobile. However, the AutoFilter command can be used to perform similar func- tions. If you have an AutoFilter applied to a worksheet that causes rows to be hidden, the rows remain hidden when the file is opened in Excel Mobile.

  • Page 139: Powerpoint Mobile

    PowerPoint Mobile PowerPoint Mobile allows you to open and view the PowerPoint files created using Microsoft Office PowerPoint on your computer. You can view .pps and .ppt slide shows created with PowerPoint 97 or later. Viewing a slide show 1. Tap >...

  • Page 140: Onenote Mobile

    The following content types are not supported by PowerPoint Mobile: • Custom animations and transitions are not shown. • SmartArt layouts are replaced with one of the following layouts: Basic Bending Process, Vertical Bullet List, Horizontal Bullet List, Basic Cycle, Radial Cycle, Organization Chart, or Basic Target.
  • Page 141 1. Tap > Office Mobile > OneNote > New. A new note opens. 2. Write the note. You can change the formatting of the text by tapping Menu > Format, or create bullet lists by tapping Menu > List. 3. To add a picture to your note, tap Menu > Insert picture, or take a picture with your device camera by tapping Menu >...

  • Page 142: File And Application Management

    File and application management File Explorer Use File Explorer to manage the files and folders on your device. File Explorer is similar to the Windows File Explorer running on Microsoft Windows operating systems. 1. Tap > File Explorer. 2. To open a folder or a file, tap it. The root folder on the device is named My Device.
  • Page 143 1. Tap >Task Manager. You can see a list of applications and their memory and CPU usage. 2. Perform any of the following steps: • To end a running application, select it and tap End Task. • To shut down all the running applications, tap Menu > End All Tasks. •...

  • Page 144: Synchronization

    Synchronization Synchronization keeps selected information up to date on your device and your computer. You can synchronize the following: • Microsoft Outlook® information, including e-mail, contacts, calendar, tasks, and notes • Media files, such as pictures, music, and videos • Files, such as documents and workbooks •...

  • Page 145: Setting Up Synchronization Software

    Setting up synchronization software 1. Install Windows Mobile synchronization software on your computer. For more information and to download the synchronization software, see www.windowsmobile.com/getstarted. 2. Connect the device to the computer using the provided USB cable. To set your synchronization preferences, follow the onscreen instruc- tions.

  • Page 146: Starting And Stopping Synchronization

    When option is selected, instead of using computer’s Internet connec- tion, the device uses own data connection, such as GPRS, WCDMA, HSDPA or satellite connection. Starting and stopping synchronization 1. Connect your device to the computer using USB or Bluetooth connec- tion.

  • Page 147: Synchronizing Directly With Exchange Server

    • > ActiveSync > Menu > Status. Some errors interfere with automatic synchronization. If you suspect NOTE that a scheduled synchronization has not occurred, try to synchronize your information manually. A successful manual synchronization resets auto- matic synchronization. For more information, see Windows Mobile synchro- nization software documentation or visit www.windowsmobile.com/ getstarted.

  • Page 148: Synchronizing With An Internet E-Mail Account

    • In the Message format drop-down menu, select the message format you want. • In the Download size limitdrop-down menu, select the maximum amount of storage space allocated to downloaded e-mail messages. • To include attachments with downloaded e-mail messages, select the Include file attachments check box.

  • Page 149: Synchronizing Files

    1. If your device is connected to your computer, disconnect it. 2. Tap > E-mail > Menu > Options. 3. Tap the e-mail account you want to change, and tap Edit Account Setup. 4. Change your e-mail address, if needed, and tap Next. 5.

  • Page 150: Synchronizing Favorites

    computer. For more information, see “Setting up synchronization software” on page 145. 1. On your computer, place all files you want to synchronize with the device into the <device name> My Documents folder. Password-protected files cannot be synchronized. 2. Connect your device to the computer using USB or Bluetooth connec- tion.

  • Page 151: Synchronizing With Multiple Computers

    The Mobile Favorites folder is created in your Internet Explorer Favorites menu. 3. In Internet Explorer on your computer, save or move favorite links to the Mobile Favorites subfolder in the Favorites menu. 4. Connect your device to your computer. If synchronization does not start automatically, start the synchronization manually on your computer.

  • Page 152: Changing Synchronization Settings

    Changing synchronization settings After you set up synchronization on your computer, you can change your synchronization settings: • If you want to change ActiveSync settings for synchronizing with a computer, use the synchronization software on that computer. For more information, see Windows Mobile synchronization software documenta- tion.

  • Page 153: Changing The Synchronization Schedule And Peak Times

    3. To change the settings for a particular information type, tap the item and then tap Settings. Some settings cannot be configured. NOTE 4. To stop synchronizing with a computer entirely, tap the computer name and tap Delete. Changing the synchronization schedule and peak times You can schedule wireless synchronization to occur automatically at regular intervals.

  • Page 154: Backing Up And Restoring

    3. To adjust peak times, tap Peak times. 4. Select the days and hours you want to use as peak times, and press 5. To save the settings, press Backing up and restoring If your device is reset, your personal information such as CAUTION appointments, contacts and tasks, and applications you have added are deleted.
  • Page 155 1. To back up, synchronize all your important information from your device to your computer. 2. To restore the information, connect your device to your computer, and on your device tap > ActiveSync > Sync. Synchronization...

  • Page 156: System Settings

    System settings System settings provides access to information about various device components and allows you to set your device according to your needs. To access system settings, tap > Settings > System. Use About to find system and device related information. Use Audio jack to use a TTY machine to your device.
  • Page 157 Use Managed Programs to see the software installation history for your device. Use Memory to see built-in memory and memory card use. Use Regional Settings to set language, number, currency, time, and date settings used in your region. For more information, see “Setting regional options”...

  • Page 158: Software Update

    Software update Use Software Update to configure automatic software update settings and to manually check for available software updates and install them on your phone. Some updates may erase data you have entered. If this is the case, the NOTE update process prompts you to back up your data before proceeding with the installation.
  • Page 159 1. Tap > Settings > System > Software Update. 2. Tap Check Now to find updates. 3. If updates are available, to download the updates, tap OK. 4. When the download is complete, tap Install. System settings...

  • Page 160: Troubleshooting

    Troubleshooting You can find extensive support for your device on the TerreStar Customer Support website at www.TerreStar.com/support. For information about service provider services, contact your service provider. General The device does not respond • The device may be low on power. For more information on charging the device battery, see “Charging the battery”...

  • Page 161: The Touchscreen Remains Active When Keyboard Is Locked

    The touchscreen remains active when keyboard is locked To avoid accidental taps on touchscreen buttons during voice calls, disable the touchscreen by pressing the screen key on the side of the device. This will lock the touch screen. Wi-Fi connection does not work You cannot use Wi-Fi connection while in a call, when GPRS data connection is established or when connected to the satellite network.

  • Page 162: Cannot Make Or Receive Satellite Calls

    • Check the cellular signal strength in the status bar at the top of the device screen. If there are no bars, move to a different location. If you are indoors, move closer to a window or go outdoors. • Check whether TTY is enabled.

  • Page 163: No Sounds Available

    • If you are synchronizing your device with your computer, set the synchronization software to allow satellite calls. For more information, see “Setting up synchronization software” on page 145. • If you are indoors, go outdoors. • Check whether TTY is enabled. If it is, all audio modes are disabled. •...
  • Page 164 Synchronization • If you are synchronizing using USB and are experiencing problems: – Disconnect all other USB devices and reconnect your device using a different USB port. – Check that the device’s battery is charged. If the battery is not charged, charge it by connecting the wall charger to the Micro-USB plug on your device and plug it into a standard power outlet.
  • Page 165 Index alarms 76 answering or ignoring calls 86 applications 52 assigning a ring tone 98 assigning a speed dial number 97 backlight setting 69 backup and restore 154 battery 67 conserving power 68 extending life of 68 inserting 34 safety 70 beaming 62 Bluetooth 58 beaming 62...
  • Page 166 cellular network 95 satellite network 92 call forwarding cellular network 95 satellite network 94 call history 100 call waiting cellular network 95 caller ID cellular network 95 satellite network 93 calls answering or ignoring 86 conference 86 multiple 87 camera 115 care and maintenance 82 cellular services call barring 95...
  • Page 167 conference calls 86 conserving battery power 68 conserving power 69 contacts 97 adding 97 finding 98 date and time 76 e-mail 102 e-mail account 102 Excel Mobile 135 Exchange Server 104 external antenna 63 favorites 113 File Explorer 142 fixed dialing cellular network 95 GPS 73...
  • Page 168 headset troubleshooting 163 wired 50 Home screen 40 inserting battery 34 SIM card 32 Internet Explorer 113 Internet Sharing 60 keyboard device 47 onscreen 48 shortcuts 49 language selection 35 left shortcut key 79 list of 52 locking the device 80 making a call using speed dial 86...
  • Page 169 managing applications 142 managing messaging accounts 111 managing power settings 69 memory card 72 messaging 107 email 102 microSD card 72 multiple calls 87 navigation key 48 notes 128 notifications 75 Office Mobile 131 OneNote Mobile 140 onscreen keyboard 48 owner information 36 pairing with a device 58 password 81...
  • Page 170 regional settings 77 replacing SIM card 32 right shortcut key 79 ring tone 74 ring type 74 satellite 88 troubleshooting 162 satellite services 91 call barring 92 call forwarding 94 caller ID 93 Satellite Signal Optimizer 90 scheduling an appointment 125 screen key 41 searching 82 security recommendations 84...
  • Page 171 synchronization software 145 setting up:e-mail account 104 settings personal settings 74 system 156 shortcut keys 79 shortcuts 49 signal strength 90 SIM card 32 software update 158 sounds 75 speed dial 86 Start menu 41 status indicators 64 still mode 115 switching to satellite network 88 synchronization 144 changing settings 152...
  • Page 172 favorites 150 files 149 with Exchange Server 147 with Internet e-mail account 148 system settings 156 Task Manager 142 tasks 127 Technical specifications 174 text messages 107 touchscreen 42 troubleshooting cellular calls 161 headset 163 satellite calls 162 synchronization 163 disabling 52 enabling 51 USB 57...
  • Page 173 voicemail cellular network 95 volume 75 Wi-Fi 59 Windows Media 120 Wireless Manager 56 Word Mobile 131...

  • Page 174: Technical Specifications

    Technical specifications Model GENUS TSN-1.1 Charger Input voltage 120-240 V~/50-60Hz Output voltage: 5 V (+/-0,25 V) @ 1200 mA Phone Battery voltage 3.4-4.2 V Max current 1000 mA Nominal current 300 mA Idle 5 mA Maximum radio GSM 850/900 2 W...

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