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Problem
(DocuPrint CM215 f/CM215 fw
only)
Diagonal lines appear jagged
when scanned using the ADF.
(DocuPrint CM215 f/CM215 fw
only)
The printer does not properly
transfer scan data to a specified
destination via the
Scan to E-Mail
or
Scan to Network
feature.
Cannot scan using Windows
Image Acquisition (WIA) on a
®
Windows Server
2003
computer.
Action
If the document uses thick media, try scanning it from the
glass.
Check if the following settings have been set correctly on the
CentreWare Internet
Services.
Scan to E-Mail
Check the following setting under Address Book → Personal
Address:
•
Address
Scan to Network
Check the following settings under Address Book →
Computer/Server Address Book:
•
Name (Displayed on Printer)
•
Network Type
•
Host Address (IP Address or DNS Name)
•
Port Number
•
Login Name (if required by host)
•
Login Password
•
Name of Shared Directory
•
Subdirectory Path (optional)
Enable WIA on the computer.
To enable WIA:
1
Click Start, point to Administrative Tools, and then click
Services.
2
Right-click Windows Image Acquisition (WIA), and then click
Properties to make sure that Startup type is set to Manual or
Automatic.
3
Click OK.
4
Right-click Windows Image Acquisition (WIA), and then click
Start.
document
Troubleshooting
393
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