When You Cannot Send Scanned Files; When You Cannot Browse The Network To Send A Scan File; When The Twain Driver Cannot Be Started; When The Network Delivery Function Cannot Be Used - Ricoh 920F Operating Instructions Manual

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When You Cannot Send Scanned Files

This section describes likely causes of and solutions for problems related to network delivery and sending
e-mail.

When You Cannot Browse the Network to Send a Scan File

This section describes likely causes of and possible solutions for the network browsing failing to operate
when files are sent.
Problem
The network cannot be
browsed when specifying the
destination folder.

When the TWAIN Driver Cannot Be Started

This section describes likely causes of and possible solutions for the TWAIN driver-related problems.
Problem
The Scanner Properties
dialog box cannot be
displayed.

When the Network Delivery Function Cannot Be Used

This section describes likely causes of and possible solutions for the network delivery function problems.
Problem
Cannot use the network
delivery function.
Cause
The following machine
settings may not be correct:
• IP address
• Subnet Mask
Cause
Advanced encryption has
been specified in the
extended security setting.
Cause
The delivery software may be
an old version or a security
setting may be specified.
When You Cannot Send Scanned Files
Solution
Check the settings. See "Connecting the
Machine", Network and System Settings
Guide
.
Solution
For details about the extended security
setting, contact an administrator.
Solution
Contact the administrator.
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