Page 1 User Guide What You Can Do with This Machine Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Appendix For information not in this manual, refer to the HTML/PDF ﬁles on the supplied CD-ROM. For safe and correct use, be sure to read the Safety Information in "Read This First"...
Page 3: Table Of Contents
TABLE OF CONTENTS How to Read the Manuals..........................6 Symbols Used in the Manuals........................6 Model-Specific Information..........................7 Names of Major Features..........................8 1. What You Can Do with This Machine Saving Paper...............................9 Converting Documents to Electronic Formats Easily..................10 Registering Destinations...........................11 Operating the Machine More Effectively......................
Page 4 Turning On/Off the Power..........................49 Turning On the Main Power........................49 Turning Off the Main Power........................49 When the Authentication Screen Is Displayed....................51 User Code Authentication Using the Control Panel.................. 51 Logging In Using the Control Panel......................51 Logging Out Using the Control Panel......................52 Placing Originals..............................53 Placing Originals on the Exposure Glass (mainly Europe and Asia)........
Page 5 Sending Originals Using the Exposure Glass (Immediate Transmission)..........83 Canceling a Transmission..........................84 Canceling a Transmission Before the Original Is Scanned..............84 Canceling a Transmission While the Original Is Being Scanned.............84 Canceling a Transmission After the Original Is Scanned (While a Transmission Is in Progress)...85 Canceling a Transmission After the Original Is Scanned (Before a Transmission Is Started)....
Page 6 Deleting an E-mail Destination......................... 113 Entering an E-mail Address Manually..................... 114 Basic Procedure for Storing Scan Files......................115 Checking a Stored File Selected from the List..................116 Specifying the File Type..........................117 Specifying Send Settings..........................118 7. Document Server Storing Data..............................119 Printing Stored Documents..........................
Page 7 When Messages Are Displayed on Your Computer Screen..............211 Messages Displayed When Using the Scanner Function..............211 11. Appendix Trademarks..............................217 INDEX ................................219...
Page 8: How To Read The Manuals
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
Page 9: Model-Specific Information
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CSL001 The following information is region-specific.
Page 10: Names Of Major Features
Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder...
Page 11: What You Can Do With This Machine
1. What You Can Do with This Machine You can search for a description by what you want to do. Saving Paper BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server Printing multi-page documents and received faxes on a single sheet (Combine (Copier/Fax)) See "Combined Copying", Copy/ Document Server See "Combine Two Originals", Fax Printing received faxes on both sides of sheets (2 Sided Print)
Page 12: Converting Documents To Electronic Formats Easily
1. What You Can Do with This Machine Converting Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan Storing scan files in a shared folder See "Basic Procedure When Using Scan to Folder", Scan...
Page 13: Registering Destinations
Registering Destinations Registering Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax See "Registering a destination in the address book manually", Scan Using Web Image Monitor to register destinations from a computer See "Registering Internet Fax Destination Information Using Web Image Monitor", Fax Downloading destinations registered in the machine to the LAN-Fax driver destination list See "Using the machine's Address Book as the LAN-Fax destination list", Fax...
Page 14: Operating The Machine More Effectively
1. What You Can Do with This Machine Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/Fax/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print Changing the initial settings of the printer driver to frequently-used printing settings...
Page 15: Customizing The [Home] Screen
Customizing the [Home] Screen Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. CTL001 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. •...
Page 16: Making Copies Using Various Functions
1. What You Can Do with This Machine Making Copies Using Various Functions CMQ002 • You can reduce or enlarge the copy image. Auto Reduce/Enlarge function enables the machine to detect the original size automatically. Also, it enables the machine to select an appropriate reproduction ratio based on the paper size you specify.
Page 17: Printing Data Using Various Functions
Printing Data Using Various Functions Printing Data Using Various Functions CMQ004 • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF application. See "Printing a PDF File Directly", Print •...
Page 18: Utilizing Stored Documents
1. What You Can Do with This Machine Utilizing Stored Documents You can store files scanned in copier, facsimile, printer, or scanner mode on the machine's hard disk. Web Image Monitor allows you to use your computer to search for, view, print, delete, and send stored files via the network.
Page 19: Sending And Receiving Faxes Without Paper
Sending and Receiving Faxes without Paper Sending and Receiving Faxes without Paper Reception You can store and save received fax documents as electronic formats in the machine's hard disk without printing them. CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents).
Page 20 1. What You Can Do with This Machine CJQ605 • To send a fax, print from the Windows application you are working with, select LAN-Fax as the printer, and then specify the destination. • You can also check the sent image data. •...
Page 21: Sending And Receiving Faxes Via The Internet
Sending and Receiving Faxes via the Internet Sending and Receiving Faxes via the Internet xxx@xxx.com xxx@xxx.com xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx xxx@xxx.com xxx@xxx.com xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx CJQ606 E-mail Transmission and Reception This machine converts scanned document images to e-mail format, and transmits and receives the e-mail data over the Internet.
Page 22 1. What You Can Do with This Machine • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings...
Page 23: Sending And Receiving Faxes By Using The Machine Without Fax Unit Installed
Sending and Receiving Faxes by Using the Machine without Fax Unit Installed Sending and Receiving Faxes by Using the Machine without Fax Unit Installed You can send and receive faxes through a different machine's fax functions via a network (Remote Fax). CJQ612 •...
Page 24: Using The Facsimile And The Scanner In A Network Environment
1. What You Can Do with This Machine Using the Facsimile and the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Overview of E-mail Transmission Function", Fax See "Basic Procedure for Sending Scan Files by E-mail", Scan •...
Page 25: Preventing Information Leakage (Security Functions)
Preventing Information Leakage (Security Functions) Preventing Information Leakage (Security Functions) CJQ608 • You can protect documents from unauthorized access and stop them from being copied without permission. • You can control the use of the machine, as well as prevent machine settings from being changed without authorization.
Page 26: Monitoring And Setting The Machine Using A Computer
1. What You Can Do with This Machine Monitoring and Setting the Machine Using a Computer Using Web Image Monitor, you can check the machine's status and change the settings. CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
Page 27: Preventing Unauthorized Copying
Preventing Unauthorized Copying Preventing Unauthorized Copying You can print embedded patterns on printouts to prevent unauthorized copying. CJQ613 • Using the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy.
Page 28 1. What You Can Do with This Machine...
Page 29: Getting Started
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components (mainly Europe and Asia) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components.
Page 30 2. Getting Started 2. Exposure glass Place originals face down here. 3. Ventilation holes Prevent overheating. 4. Main power switch To operate the machine, the main power switch must be on. If it is off, turn the switch on. 5. Control panel See p.34 "Guide to the Names and Functions of the Machine's Control Panel".
Page 31: Guide To Components (Mainly North America)
Guide to Names and Functions of Components 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 4. Bypass tray Use to copy or print on thick paper, OHP transparencies, envelopes, and label paper (adhesive labels). 5.
Page 32 2. Getting Started Front and left view CSL002 1. ADF Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2.
Page 33 Guide to Names and Functions of Components 9. Lower paper trays Load paper here. For details, see p.32 "Guide to Functions of the Machine's Options". Front and right view CSL003 1. Extender Raise the extender to support large paper. 2. Ventilation holes Prevent overheating.
Page 34: Guide To Functions Of The Machine's Options
2. Getting Started Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options (mainly Europe and Asia) CSL004 1. Exposure glass cover Lower this cover over originals. 2. ADF Load a stack of originals here. They will feed in automatically. 3.
Page 35: Guide To Functions Of The Machine's External Options (Mainly North America)
Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options (mainly North America) CSL005 1. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone.
Page 36: Guide To The Names And Functions Of The Machine's Control Panel
2. Getting Started Guide to the Names and Functions of the Machine's Control Panel This illustration shows the control panel of the machine with options fully installed. CMR606 1. [Home] key Press to display the [Home] screen. For details, see p.38 "How to Use the [Home] Screen". 2.
Page 37 Guide to the Names and Functions of the Machine's Control Panel See "Registering Frequently Used Functions", Convenient Functions • Press to program defaults for the initial display when modes are cleared or reset, or immediately after the main power switch is turned on. See "Changing the Default Functions of the Initial Screen", Convenient Functions 6.
Page 38 2. Getting Started • Confidential File indicator Lights continuously while personal box data is being received. Blinks while Memory Lock file is being received. See "Personal Boxes" and "Printing a File Received with Memory Lock", Fax 17. [Check Status] key Press to check the machine's system status, operational status of each function, and current jobs.
Page 39: Changing The Display Language
Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. Press the [User Tools/Counter] key. CMR633 Press [ ]. Press language key until the language you want to display appears. Press the [User Tools/Counter] key.
Page 40: How To Use The [Home] Screen
2. Getting Started How to Use the [Home] Screen The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of added shortcuts appear on the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons.
Page 41: Adding Icons To The [Home] Screen
How to Use the [Home] Screen 5. Home screen image You can display an image on the [Home] screen, such as a corporate logo. To change the image, see "Displaying the Image on the [Home] Screen", Convenient Functions 6. [Printer] Press to make settings for using the machine as a printer.
Page 42 2. Getting Started • You can change the position of icons. For details, see "Changing the Order of Icons on the [Home] Screen", Convenient Functions Adding icons to the [Home] screen using Web Image Monitor Start Web Image Monitor. For details, see "Using Web Image Monitor", Connecting the Machine/ System Settings Log in to Web Image Monitor as an administrator.
Page 43 How to Use the [Home] Screen Press [Edit Home]. Press [Add Icon]. Press [Select Icon to Add]. Press [Program].
Page 44 2. Getting Started Press [Copier Program]. Select the program you want to add. Press [Select Destination]. Specify the position where [Blank] is displayed.
Page 45 How to Use the [Home] Screen Press [Exit]. Press the [User Tools/Counter] key. • Press [ ] on the upper-right corner of the [Select Destination] screen to check the position on the simple screen.
Page 46: Registering Functions In A Program
2. Getting Started Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. • Copier: 25 programs • Document Server: 25 programs • Facsimile: 100 programs • Scanner: 25 programs The following settings can be registered to programs: Copier: Density, paper tray, Orig.
Page 47 Registering Functions in a Program Press the [Program] key. CMT001 Press [Program]. Press the program number you want to register. Enter the program name. Press [OK]. Press [Exit] twice. • The number of characters you can enter for a program name varies depending on the functions as follows: •...
Page 48: Example Of Programs
2. Getting Started • Programs are not deleted by turning the power off or by pressing the [Reset] key unless the program is deleted or overwritten. • Program numbers with next to them already have settings made for them. • Programs can be registered to the [Home] screen, and can be recalled easily. For details, see "Registering a Shortcut to a Program to the [Home] Screen", Convenient Functions and p.39 "Adding Icons to the [Home] Screen".
Page 49 Registering Functions in a Program Program name Program description Effect Unified-size scan In [Send Settings], select [Mixed You can skip the procedure to unify Sizes] under [Scan Size] and the print size when reprinting specify a paper size in [Reduce/ scanned data.
Page 50 2. Getting Started • The names of programs given above are just examples. You can assign any name to a program according to your objectives. • Depending on your business details or the type of documents to be scanned, registering a program cannot be recommended.
Page 51: Turning On/Off The Power
Turning On/Off the Power Turning On/Off the Power The main power switch is on the left side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up. When this switch is turned off, the main power turns off and the main power indicator on the right side of the control panel goes out.
Page 52 2. Getting Started seconds or more before, and then turn it on again. Never turn the power back on immediately after turning it off. • Before unplugging the power cord plug, turn off the main power switch and make sure the main power switch indicator turns off.
Page 53: When The Authentication Screen Is Displayed
When the Authentication Screen Is Displayed When the Authentication Screen Is Displayed If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine until you enter the User Code.
Page 54: Logging Out Using The Control Panel
2. Getting Started Press [Login]. Enter a Login User Name, and then press [OK]. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set.
Page 55: Placing Originals
Placing Originals Placing Originals Placing Originals on the Exposure Glass (mainly Europe and Asia) • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. •...
Page 56: Placing Originals In The Auto Document Feeder
2. Getting Started • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. Lift the ADF. Be sure to lift the ADF by more than 30 degrees. Otherwise, the size of the original might not be detected correctly.
Page 57 Placing Originals Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. CSN004 1. Limit mark 2. Original guide...
Page 58 2. Getting Started...
Page 59: Copy
3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied.
Page 60 3. Copy Press the [Start] key. When placing the original on the exposure glass, press the [ ] key after all originals are scanned. Some functions such as Batch mode may require that you press the [ ] key when placing originals in the ADF.
Page 61: Reducing Or Enlarging Originals
Reducing or Enlarging Originals Reducing or Enlarging Originals This section describes methods of reducing or enlarging images by specifying a reproduction ratio, or a paper size. Base Point The base point of reduce/enlarge differs depending on how the original is scanned. When the original is placed on the exposure glass, the upper left corner will be the base point.
Page 62: Zoom
3. Copy Press [Red./Enlg.]. Select a ratio, and then press [OK]. Place the originals, and then press the [Start] key. Zoom You can specify the reproduction ratio in increments of 1%. CKN007 To specify a reproduction ratio, enter the ratio using the number keys or specify the ratio with [ ] or [ ].
Page 63: Auto Reduce/Enlarge
Reducing or Enlarging Originals Press [Red./Enlg.]. Press [Magnification Ratio]. Enter the desired ratio with the number keys, and then press [ ]. Press [OK] twice. Place the originals, and then press the [Start] key. Auto Reduce/Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select.
Page 64 3. Copy If the orientation in which your original is placed is different from that of the paper you are copying onto, the machine rotates the original image by 90 degrees and fits it on the copy paper (Rotate Copy). For example, to reduce A3 (11 ×...
Page 65: Duplex Copying
Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 • You cannot use the bypass tray with this function. There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page.
Page 66: Specifying The Original And Copy Orientation
3. Copy Orig.'s Original Placing originals Orientation Copy Orientation Top to Top Top to Bottom Press [Other Func.]. Press [Duplex]. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want the document to be output. To change the original or copy orientation, press [Orientation].
Page 67 Duplex Copying • Top to Top CKN011 • Top to Bottom CKN012 Press [Orientation]. Select [Top to Top] or [Top to Bottom] for [Original] if the original is two-sided. Select [Top to Top] or [Top to Bottom] for [Copy]. Press [OK].
Page 68: Combined Copying
3. Copy Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
Page 69: One-Sided Combine
Combined Copying CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 • You cannot use the bypass tray with this function. There are four types of One-Sided Combine. 1 Sided 2 Originals Cmb.
Page 70: Two-Sided Combine
3. Copy 2 Sided 4 Pages Cmb. 1 Side Copies two 2-sided originals to one side of a sheet. Press [Other Func.]. Press [Combine]. Select [1 Sided] or [2 Sided] for [Original]. If you selected [2 Sided], you can change the orientation by pressing [Orientation]. To specify the original orientation is whether readable or unreadable, press [Orig.'s Orientation].
Page 71 Combined Copying CKN074 • You cannot use the bypass tray with this function. There are four types of Two-Sided Combine. 1 Sided 4 Originals Cmb. 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Cmb.
Page 72 3. Copy Press [Cmb. 2 Sides]. Press [Orientation]. Select [Top to Top] or [Top to Bottom] for [Original] and/or [Copy], and then press [OK]. Select the number of originals to combine. Press [OK] twice. Select the paper tray. Place the originals, and then press the [Start] key.
Page 73: Copying Onto Custom Size Paper From The Bypass Tray
Copying onto Custom Size Paper from the Bypass Tray Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 148.0–600.0 mm (5.83–23.62 inches) and a vertical length of 90.0–305.0 mm (3.55–12.00 inches) can be fed in from the bypass tray. Note however that the limitation on the horizontal and vertical length range will vary depending on which options are installed.
Page 74: Copying Onto Envelopes
3. Copy Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the bypass tray. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see p.138 "Recommended Paper Sizes and Types".
Page 75 Copying onto Envelopes Specify the envelope size, and then press [OK] twice. Place the originals, and then press the [Start] key.
Page 76: Sort
3. Copy Sort The machine assembles copies as sets in sequential order. • You cannot use the bypass tray with Rotate Sort. (mainly Europe and Asia) Depending on your model and which options are installed on it, the Rotate Sort function might not be available.
Page 77: Changing The Number Of Sets
Sort Press [Other Func.]. Press [ ]. Press [Sort]. Select [Sort] or [Rotate Sort], and then press [OK] twice. Enter the number of copy sets using the number keys. Place the originals, and then press the [Start] key. Changing the Number of Sets You can change the number of copy sets during copying.
Page 78: Storing Data In The Document Server
3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents from the Document Server screen. For details about the Document Server, see p.119 "Storing Data".
Page 79: Fax
4. Fax This chapter describes frequently used facsimile functions and operations. For the information not included in this chapter, see Fax on the supplied CD-ROM. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations.
Page 80: Sending Originals Using The Exposure Glass (Memory Transmission)
4. Fax Make sure [Immed. TX] is not highlighted. Place the original into the ADF. Configure the scan and transmission settings in [Send Settings]. Specify a destination. You can enter the destination's number or address directly or select from the Address Book by pressing the destination key.
Page 81: Registering A Fax Destination
Basic Procedure for Transmissions (Memory Transmission) Press the [ ] key. The machine dials the destination and starts transmission. Registering a Fax Destination Press the [User Tools/Counter] key. Press [Address Book Mangmnt]. Press [New Program]. Press [Names]. Press [Name]. The name entry display appears. Enter the name, and then press [OK].
Page 82: Deleting A Fax Destination
4. Fax Press [Fax Destination]. Enter the fax number using the number keys, and then press [OK]. Specify optional settings such as "SUB Code", "SEP Code", and "International TX Mode". To specify [SUB Code], [SEP Code], or [Sub-add./UUI], press [Adv. Features]. Press [OK].
Page 83 Basic Procedure for Transmissions (Memory Transmission) Press [Clear], and then press [OK]. Press [Exit]. Press [OK]. Press the [User Tools/Counter] key.
Page 84: Transmitting While Checking Connection To Destination (Immediate Transmission)
4. Fax Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission.
Page 85: Sending Originals Using The Exposure Glass (Immediate Transmission)
Transmitting while Checking Connection to Destination (Immediate Transmission) Sending Originals Using the Exposure Glass (Immediate Transmission) Press [Immed. TX]. Place the first page face down on the exposure glass. Specify a destination. Make the scan settings you require. Press the [Start] key. Place the next original on the exposure glass within 10 seconds when you send multiple originals, and then repeat steps 4 and 5.
Page 86: Canceling A Transmission
4. Fax Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the [Start] key. Press the [Reset] key. CMK001 Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned.
Page 87: Canceling A Transmission After The Original Is Scanned (While A Transmission Is In Progress)
Canceling a Transmission Canceling a Transmission After the Original Is Scanned (While a Transmission Is in Progress) Use this procedure to delete a file that is being sent after the original is scanned. All the scanned data is deleted from memory. Press the [Stop] key.
Page 88 4. Fax Press [Comm. Status/Print]. Press [Check/Stop Transmission File]. Press [Display File List]. Select the file you want to cancel. If the desired file is not shown, press [ ] or [ ] to find it. Press [Cancel TX]. Press [OK]. To cancel another file, repeat steps 4 through 6.
Page 89: Sending At A Specific Time (Send Later)
Sending at a Specific Time (Send Later) Sending at a Specific Time (Send Later) Using this function, you can instruct the machine to delay transmission of your fax document until a specified later time. This allows you to take advantage of off-peak telephone charges without having to be by the machine at the time.
Page 90: Storing A Document
4. Fax Storing a Document You can store and send a document at the same time. You can also just store a document. The following information can be set for the stored documents as necessary: User Name You can set this function if necessary to know who and what departments stored documents in the machine.
Page 91: Sending Stored Documents
Storing a Document Set the user name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. •...
Page 92 4. Fax • On Hook Dial • Manual Dial Press [Send Settings]. Press [ ] four times, and then press [Select Stored File]. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. •...
Page 93: Printing The Journal Manually
Printing the Journal Manually Printing the Journal Manually To print the Journal manually, select the printing method: [All], [Print per File No.], or [Print per User]. Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders.
Page 94 4. Fax...
Page 95: Print
5. Print This chapter describes frequently used printer functions and operations. For the information not included in this chapter, see Print on the supplied CD-ROM. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set.
Page 96: Displaying The Printer Driver Properties
5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.
Page 97: Standard Printing
Standard Printing Standard Printing • The default setting is duplex printing. If you want to print on only one side, select [Off] for the duplex setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete.
Page 98: Locked Print
5. Print Locked Print Sending a Locked Print File Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the "Select Printer" list, select the printer you want to use. Click [Preferences]. In the "Job Type:"...
Page 99 Locked Print Press the [Print Jobs] tab. Press [Locked Jobs]. Select the files you want to print. You can select all the Locked Print files at once by pressing [All Jobs] after selecting a file. Press [Print]. Enter the password using the number keys, and then press [OK]. To change the print settings of the document, press [Det.Settings].
Page 100: Hold Print
5. Print Hold Print Sending a Hold Print File Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the "Select Printer" list, select the printer you want to use. Click [Preferences]. In the "Job Type:"...
Page 101 Hold Print Press the [Print Jobs] tab. Press [Hold Jobs]. Select the files you want to print. You can select all the Hold Print files at once by pressing [All Jobs] after selecting a file. Press [Print]. To change the print settings of the document, press [Det.Settings]. Enter the number of copies using the number keys if necessary, and then press [Resume Prt.].
Page 102: Stored Print
5. Print Stored Print Sending a Stored Print File Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the "Select Printer" list, select the printer you want to use. Click [Preferences]. In the "Job Type:"...
Page 103: Printing A Stored Print File Using The Control Panel
Stored Print Printing a Stored Print File Using the Control Panel • The stored documents are not deleted even after the printing has been completed. For the procedure to delete the documents, see "Deleting Stored Print files", Print Press the [Home] key on the top left of the control panel, and press the [Printer] icon on the [Home] screen.
Page 104 5. Print...
Page 105: Scan
6. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure When Using Scan to Folder • Before performing this procedure, refer to "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer.
Page 106: Creating A Shared Folder On A Computer Running Windows/Confirming A Computer's Information
6. Scan • Press [Original], and then press [2 Sided]. • Press [Send Settings]. Select [Type of Original], and then press [Full Colour]. • Press [Send Settings]. Select [File Type], and then press [PDF]. Specify the destination. You can specify multiple destinations. Press the [Start] key.
Page 107 Basic Procedure When Using Scan to Folder • If "Everyone" is left selected in step 6, the created shared folder will be accessible by all users. This is a security risk, so we recommend that you give access rights only to specific users. Use the following procedure to remove "Everyone"...
Page 108: Registering An Smb Folder
6. Scan In the [Select Users or Groups] window, click [OK]. In the [Groups or user names:] list, select a group or user, and then, in the [Allow] column of the permissions list, select either the [Full Control] or [Change] check box. Press [OK] twice.
Page 109 Basic Procedure When Using Scan to Folder Press [Auth. Info]. Press [Folder Authentication]. Press [Specify Other Auth. Info]. When [Do not Specify] is selected, the SMB User Name and SMB Password that you have specified in [Default User Name/Password (Send)] of File Transfer settings are applied. Press [Change] under "Login User Name".
Page 110 6. Scan Press [OK] three times. Press the [User Tools/Counter] key. Locating the SMB folder manually Press [Enter] under "Path". Enter the path where the folder is located. For example: if the name of the destination computer is "User", and the folder name is "Share", the path will be \\User\Share.
Page 111: Deleting An Smb Registered Folder
Basic Procedure When Using Scan to Folder You can press [Up One Level] to switch between levels. Select the folder you want to register. Press [OK] four times. Deleting an SMB Registered Folder Press the [User Tools/Counter] key. Press [Address Book Mangmnt]. Press [Change].
Page 112: Entering The Path To The Destination Manually
6. Scan Entering the Path to the Destination Manually Press [Manual Entry]. Press [SMB]. Press [Enter] in [Destination]. Press [Enter] on the right side of the path field. Enter the path for the folder. In the following example path, the shared folder name is "user" and the computer name is "desk01": \\desk01\user Press [OK].
Page 113: Basic Procedure For Sending Scan Files By E-Mail
Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by E- mail Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen. CMR612 Make sure that no previous settings remain. If a previous setting remains, press the [Reset] key.
Page 114: Registering An E-Mail Destination
6. Scan To use the Message Disposition Notification function, select [Send Settings], press [ ] four times, and then press [Reception Notice]. If you select [Reception Notice], the selected e-mail sender will receive e-mail notification when the e-mail recipient has opened the e-mail. Press the [Start] key.
Page 115: Deleting An E-Mail Destination
Basic Procedure for Sending Scan Files by E-mail Press [Email Address]. Enter the e-mail address. Press [OK]. Press [Use Email Address for], and then select [Email/Internet Fax Dest.] or [Internet Fax Destination Only]. If [Email/Internet Fax Dest.] is specified, registered e-mail addresses appear in both the internet fax address display and E-mail address display on the fax function screen, and in the address display on the scanner function screen.
Page 116: Entering An E-Mail Address Manually
6. Scan Press [Email]. Select the name whose e-mail address you want to delete. Press the name key, or enter the registered number using the number keys. You can search by the registered name, user code, fax number, folder name, e-mail address, or IP-Fax destination. Press [Email].
Page 117: Basic Procedure For Storing Scan Files
Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. Files that are not password-protected can be accessed by other users on the same local area network using DeskTopBinder. We recommend that you protect stored files from unauthorized access by specifying passwords.
Page 118: Checking A Stored File Selected From The List
6. Scan Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. •...
Page 119: Specifying The File Type
Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.
Page 120: Specifying Send Settings
6. Scan Specifying Send Settings Press [Send Settings]. Specify resolution, scan size, and other settings, as required. Press [OK].
Page 121: Document Server
7. Document Server This chapter describes frequently used Document Server functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Storing Data This section describes the procedure for storing documents on the Document Server. •...
Page 122 7. Document Server Press the [Home] key on the top left of the control panel, and press the [Document Server] icon on the [Home] screen. CMR612 Press [To Scanning Scrn.]. Press [User Name]. Specify a user name, and then press [OK]. The user names shown are names that were registered in the Address Book.
Page 123: Printing Stored Documents
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [2 Sided: Top to Top], [2 Sided: Top to Bottom] •...
Page 124 7. Document Server...
Page 125: Web Image Monitor
8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For the information not included in this chapter, see Connecting the Machine/ System Settings on the supplied CD-ROM or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
Page 126 8. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4.
Page 127: Viewing Received Fax Documents Using Web Image Monitor
Viewing Received Fax Documents Using Web Image Monitor Viewing Received Fax Documents Using Web Image Monitor Start Web Image Monitor. Click [Fax Received File] on the [Print Job/Stored File] menu in the left pane. If you have programmed a user code for the stored reception file, enter the code, and then press [OK].
Page 128 8. Web Image Monitor...
Page 129: Adding Paper And Toner
9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper into Paper Trays Every paper tray is loaded in the same way. In the following example procedure, paper is loaded into Tray 1. •...
Page 130 9. Adding Paper and Toner Square the paper and load it print side up. Do not stack paper over the limit mark. CSN009 Align the end fence gently against the paper you loaded. CSN010 Carefully slide the paper tray fully in. •...
Page 131: Loading Paper Into The Bypass Tray
Loading Paper into the Bypass Tray Loading Paper into the Bypass Tray Use the bypass tray to use OHP transparencies, adhesive labels, translucent paper, and paper that cannot be loaded in the paper trays. • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark.
Page 132: Printing From The Bypass Tray Using The Printer Function
9. Adding Paper and Toner • When loading thick paper or OHP transparencies, specify the paper size and the paper type. • Letterhead paper must be loaded in a specific orientation. For details, see p.135 "Loading Orientation-fixed Paper or Two-sided Paper". •...
Page 133 Loading Paper into the Bypass Tray Specifying regular sizes using the control panel Press the [User Tools/Counter] key. CMR633 Press [Tray Paper Settings]. Press [ ]. Press [Printer Bypass Paper Size]. Select the paper size. Press [OK]. Press the [User Tools/Counter] key.
Page 134 9. Adding Paper and Toner Specifying a custom size paper using the control panel Press the [User Tools/Counter] key. CMR633 Press [Tray Paper Settings]. Press [ ]. Press [Printer Bypass Paper Size]. Press [Custom Size]. If a custom size is already specified, press [Change]. Press [Vertical].
Page 135 Loading Paper into the Bypass Tray • Usually only one side of OHP transparencies can be used for printing. Be sure to load them with the print side down. • When printing onto OHP transparencies, remove printed sheets one by one. Press the [User Tools/Counter] key.
Page 136 9. Adding Paper and Toner • For details about paper thickness, see "System Settings", Connecting the Machine/ System Settings...
Page 137: Loading Orientation-Fixed Paper Or Two-Sided Paper
Loading Orientation-fixed Paper or Two-sided Paper Loading Orientation-fixed Paper or Two-sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not be printed correctly, depending on how the originals and paper are placed. Settings for the User Tools In [Tray Paper Settings], specify [Letterhead] for [Paper Type] of the paper tray you want to use.
Page 138 9. Adding Paper and Toner Original orientation Exposure glass Readable orientation Unreadable • Copy orientation • Scanner • Paper orientation • Copier mode When placing originals in the ADF and copying on orientation-fixed paper from the bypass tray, specify the paper size. Copy side Paper trays Bypass tray...
Page 139 Loading Orientation-fixed Paper or Two-sided Paper Print side Paper trays Bypass tray One-sided Two-sided Unavailable • In copier mode: • For details about how to make two-sided copies, see p.63 "Duplex Copying". • In printer mode: • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings.
Page 140: Recommended Paper Sizes And Types
9. Adding Paper and Toner Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed.
Page 141 Recommended Paper Sizes and Types Trays 1 and 2 (mainly North America) Paper type and weight Paper size Paper capacity 60–105 g/m (16–28 lb. Paper sizes that can be detected 250 sheets Bond) automatically: Plain Paper–Middle Thick 11 × 17 , 8 ×...
Page 142 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity 60–105 g/m (16–28 lb. Select the paper size using 500 sheets Bond) the System Settings menu: Plain Paper–Middle Thick A5 , B6 JIS , 11 × 17 , 8 ×...
Page 143 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 60–105 g/m (16–28 lb. Custom size 500 sheets Bond) Vertical: 7.17–11.69 inches Plain Paper–Middle Thick Horizontal: 5.83–17.00 inches *1 When loading paper with a vertical length of more than 279 mm (11.0 inches) in the paper trays, use paper that has a horizontal width of 420 mm (16.6 inches) or less.
Page 144 9. Adding Paper and Toner *1 When loading thick paper in the bypass tray, do not stack paper over the limit mark. The number of sheets you can load in the bypass tray varies depending on the weight and condition of the paper. *2 For copier mode, see "Copying onto Regular Size Paper from the Bypass Tray", Copy/ Document Server .
Page 145 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity Envelopes Paper sizes that can be detected automatically: × 9 × 7 C5 Env , C6 Env , DL Env *1 When loading thick paper in the bypass tray, do not stack paper over the limit mark. The number of sheets you can load in the bypass tray varies depending on the weight and condition of the paper.
Page 146: Thick Paper
9. Adding Paper and Toner • Flatten out curled sheets before loading them. • Depending on the paper sizes and types, the copy/print speed may be slower than usual. • When loading envelopes, see p.145 "Envelopes". • When loading thick paper of 106–162 g/m (28 lb.
Page 147: Envelopes
Recommended Paper Sizes and Types When loading thick paper of 106–162 g/m (28 lb. Bond-90 lb. Index) in the bypass tray, follow the recommendations below to prevent misfeeds and loss of image quality. • Jams and misfeeds can occur when printing on thick smooth paper. To prevent such problems, be sure to fan smooth paper thoroughly before loading them.
Page 148 9. Adding Paper and Toner • Before loading envelopes, press down on them to remove any air from inside, flatten out all four edges. If they are bent or curled, flatten their leading edges (the edge going into the machine) by running a pencil or ruler across them.
Page 149 Recommended Paper Sizes and Types How to load envelopes Types of envelopes Bypass tray Side-opening envelopes • Flaps: open • Bottom side of envelopes: toward the left of the machine • Side to be printed: face down Side-opening envelopes • Flaps: closed •...
Page 150 9. Adding Paper and Toner • High temperature and high humidity conditions can reduce print quality and cause envelopes to become creased. • Depending on the environment, copying or printing on envelopes may wrinkle them even if they are recommended. •...
Page 151: Adding Toner
Adding Toner Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame.
Page 152 9. Adding Paper and Toner • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric and make removing the stain impossible. •...
Page 153: Sending Faxes Or Scanned Documents When Toner Has Run Out
Adding Toner Sending Faxes or Scanned Documents When Toner Has Run Out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send faxes or scanned documents. •...
Page 154 9. Adding Paper and Toner...
Page 155: 10. Troubleshooting
10. Troubleshooting This chapter describes basic troubleshooting procedures. Indicators This section describes the indicators displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Indicator Status : Paper Misfeed indicator Appears when a paper misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting : Original Misfeed indicator...
Page 156: When An Indicator For The [Check Status] Key Is Lit
10. Troubleshooting When an Indicator for the [Check Status] Key Is Lit If an indicator for the [Check Status] key lights up, press the [Check Status] key to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen CSU002 1.
Page 157 When an Indicator for the [Check Status] Key Is Lit Problem Causes Solutions Documents and reports do The paper output tray is full. Remove the prints from the tray. not print out. Documents and reports do There is no paper left. Load paper.
Page 158: Panel Tone
10. Troubleshooting Panel Tone The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Causes Single short beep Panel/screen input A control panel or screen key was accepted.
Page 159: When You Have Problems Operating The Machine
When You Have Problems Operating the Machine When You Have Problems Operating the Machine This section describes common problems and messages. If other messages appear, follow the instructions displayed. Problem Causes Solutions The [Facsimile] or [Scanner] Functions other than the Functions appear on the [Home] icon does not appear on the copier function are not yet...
Page 160 10. Troubleshooting Problem Causes Solutions "Please wait." appears. This message appears when Wait for a while. If the machine is not you press the [Energy Saver] ready in five minutes, turn off the main key. power switch and make sure the main power indicator turns off.
Page 161 When You Have Problems Operating the Machine Problem Causes Solutions "Please wait." appears. This message appears when • Wait until the message you change the toner disappears. Do not turn off the cartridge. main power switch while the message is displayed. •...
Page 162 10. Troubleshooting Problem Causes Solutions "You do not have the The logged in user name For details about how to set privileges to use this does not have permission for permissions, see Security Guide function." continues to be the selected function. displayed even though you have entered a valid user name.
Page 163 When You Have Problems Operating the Machine Problem Causes Solutions Misfeeds occur frequently. The tray's side or end fences • Remove misfed paper. For details may not be set properly. about removing jammed paper, see "Removing Jammed Paper", Troubleshooting • Check that the side or end fences are set properly.
Page 164 10. Troubleshooting Problem Causes Solutions "Turn main Power Switch off" The machine does not shut Turn off the main power switch and appears. down normally when the make sure the main power indicator main power switch is turned turns off. Wait at least 10 seconds and off, and then immediately then turn the main power switch on turned on.
Page 165 When You Have Problems Operating the Machine Problem Causes Solutions "Home is in use by another The [Home] screen is being Wait for a while, and then try to create function." appears. edited by another function. the shortcut on the [Home] screen again.
Page 166: When Messages Are Displayed On The Control Panel
10. Troubleshooting When Messages Are Displayed on the Control Panel Messages Displayed When Using the Copy/Document Server Function This section describes the machine's main messages. If other messages appear, follow their instructions. • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper.
Page 167 When Messages Are Displayed on the Control Panel Message Causes Solutions "Check paper size." An irregular paper size is If you press the [Start] key, the copy set. will start using the selected paper. "2 Sided Copy is not A paper size not available in Select a proper paper size.
Page 168 10. Troubleshooting Message Causes Solutions "Please wait." The destination list is being Wait until the message disappears. Do updated from the network not turn off the main power switch using Web Image Monitor. while this message is displayed. Depending on the number of destinations to be updated, there may be some delay before you can resume operation.
Page 169: Messages Displayed When Using The Facsimile Function
When Messages Are Displayed on the Control Panel When the memory becomes full while using the copy/document server function Message Causes Solutions "Memory is full. nn originals The scanned originals • Press [Print] to copy scanned have been scanned. Press exceed the number of pages originals and cancel the scanning [Print] to copy scanned...
Page 170 10. Troubleshooting Message Causes Solutions "Connection with the The name of the computer or Check that the computer name and the destination has failed. Check folder entered as the folder name for the destination are the settings. Entered path destination is wrong. correct.
Page 171 When Messages Are Displayed on the Control Panel Message Causes Solutions "Check whether there are Cannot access SIP server. • Check that the correct SIP Server any network problems." IP Address is listed in [SIP Settings] of [Facsimile Features]. [13-18] For details about SIP Settings, see "Initial Settings", Fax •...
Page 172 10. Troubleshooting Message Causes Solutions "Check whether there are The DNS server, SMTP • Check that the following settings any network problems." server, or folder specified for in [System Settings] are listed transfer to was not found, or correctly. [14-01] the destination for Internet •...
Page 173 When Messages Are Displayed on the Control Panel Message Causes Solutions "Check whether there are E-mail transmission was • Check that User Name and any network problems." refused by SMTP Password for the following authentication, POP before settings in [System Settings] are [14-09] SMTP authentication, or listed correctly.
Page 174 10. Troubleshooting Message Causes Solutions "Check whether there are No POP3/IMAP4 server • Check that the correct Server any network problems." address is registered. Name or Server Address is listed in [POP3/IMAP4 Settings] of [15-01] [System Settings]. For details about POP3/IMAP4 Settings, see "File Transfer", Connecting the Machine/ System Settings •...
Page 175 When Messages Are Displayed on the Control Panel Message Causes Solutions "Check whether there are Cannot find the DNS server • Check that the following settings any network problems." or POP3/IMAP4 server. in [System Settings] are listed correctly: [15-11] • IP address of the DNS Server •...
Page 176 10. Troubleshooting Message Causes Solutions "Check whether there are • No IP address has • Check that the correct IP address any network problems." been registered. is specified for the machine in [System Settings]. For details [16-00] • A network is not about IP address, see "Interface connected properly.
Page 177 When Messages Are Displayed on the Control Panel Message Causes Solutions "Exceeded time limit for A network error has • Try the operation again. If the LDAP server search. Check occurred and connection message is still shown, the the server status." has failed.
Page 178 10. Troubleshooting Message Causes Solutions "Put original back, check it Original jammed during Press [Exit], and then send the and press the Start key." Memory Transmission. documents again. "Some invalid destination(s) The specified group contains In the message that appears at each contained.
Page 179 When Messages Are Displayed on the Control Panel Message Causes Solutions "Authentication with rmt Authentication failed while For details about user authentication, machine failed. Check rmt using the remote fax see Security Guide machine's auth settings." function. The likely causes are as follows: •...
Page 180 10. Troubleshooting Message Causes Solutions "Connection with remote • User authentication of For details about user authentication machine failed. Check the the device connected and how to set permissions, see remote machine status." via the remote fax Security Guide function has failed. •...
Page 181 When Messages Are Displayed on the Control Panel Message Causes Solutions "The HDD of the remote The hard disk became full Delete unnecessary files. machine is full." after using the remote fax function to scan an original. "Specified operation cannot When you attempt to check To check the details of a job, under be performed.
Page 182 10. Troubleshooting Message Causes Solutions "The specified dest. for Email The user certificate A new user certificate must be installed. TX Result, which is registered (destination certificate) has For details about the user certificate to program, contains a dest. expired. (destination certificate), see Security that has a encryption Guide...
Page 183 When Messages Are Displayed on the Control Panel Message Causes Solutions "The specified destinations There is no user certificate For details about the user certificate for Email TX Result, which is (destination certificate). (destination certificate), see Security registered to the program, Guide contain a destination(s) that has no encryption...
Page 184 10. Troubleshooting Message Causes Solutions "The Digital Signature's The device certificate (PDF A new device certificate (PDF with device certificate is not with digital signature) has digital signature) must be installed. For currently valid. The email expired. details about how to install a device destination(s) which is certificate (PDF with digital signature), registered to the program...
Page 185: Messages Displayed When Using The Printer Function
When Messages Are Displayed on the Control Panel When the memory becomes full while using the facsimile function Message Causes Solutions "Memory is full. Cannot scan The memory is full. If you press [Exit], the machine returns more. Transmission will be to standby mode and starts transmitting stopped."...
Page 186 10. Troubleshooting Message Status "Ready" This is the default ready message. The machine is ready for use. No action is required. "Resetting job..." The machine is resetting the print job. Wait until "Ready" appears on the display panel. "Setting change..." The machine is changing settings.
Page 187 When Messages Are Displayed on the Control Panel Message Causes Solutions "Cannot connect with the • The Bluetooth interface Turn off the main power switch, and Bluetooth interface. Check unit was installed while then confirm that the Bluetooth the Bluetooth interface." the machine was turned interface unit was installed correctly.
Page 188 10. Troubleshooting Message Causes Solutions "Hardware Problem: • The Bluetooth interface Turn off the main power switch, and Wireless Card" unit was connected then confirm the Bluetooth interface unit while the machine was is inserted correctly. And then, turn on (A "wireless LAN board"...
Page 189 When Messages Are Displayed on the Control Panel Message Causes Solutions "Problems with the wireless The machine has detected a Check that the Bluetooth interface unit board. Please call service." Bluetooth failure, or it could is installed properly, or contact your not detect a Bluetooth service representative.
Page 190: Other Messages
10. Troubleshooting Messages during Direct print from a removable memory device Message Causes Solutions "Unable to access the The memory device used For details about the recommended specified memory storage cannot be recognized. memory devices for the Direct printing device." function from removable memory devices, contact your service representative.
Page 191 When Messages Are Displayed on the Control Panel Message Causes Solutions "98: Error" The machine could not Turn off the main power switch, and access the hard disk then back on again. If the message correctly. appears frequently, contact your service representative.
Page 192 10. Troubleshooting Message Causes Solutions "Classification Code is The classification code has Enter the correct classification code. incorrect." not been entered, or the classification code has been entered incorrectly. "Classification Code is The classification code is not Select Optional for classification code. incorrect."...
Page 193 When Messages Are Displayed on the Control Panel Message Causes Solutions "Document Server is not You cannot use the • For details about using Document available to use. Cannot Document Server function. Server function, contact your store." administrator. • For details about how to set permissions, see Security Guide "Duplex has been Duplex printing was...
Page 194 10. Troubleshooting Message Causes Solutions "Exceeded max. number of While using the error job Delete Hold Print files (automatic) or files. (Auto)" store function to store unneeded files stored in the machine. Normal Print jobs as Hold Print files, the maximum file capacity for file storage or Hold Print file management (automatic) was exceeded.
Page 195 When Messages Are Displayed on the Control Panel Message Causes Solutions "HDD is full." The hard disk became full • Delete unneeded files stored in the while printing a Sample machine. Print, Locked Print, Hold • Reduce the data size of the Print, or Stored Print file.
Page 196 10. Troubleshooting Message Causes Solutions "Insufficient Memory" A memory allocation error PCL 5e occurred. Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. PCL 6 On the printer driver's [Detailed Settings] tab, click [Print Quality] in "Menu:", and then select [Raster] in the "Vector/Raster:"...
Page 197 When Messages Are Displayed on the Control Panel Message Causes Solutions "The selected paper size is Job Reset is automatically Specify the correct paper size, and not supported. This job has performed if the specified then print the file again. been cancelled."...
Page 198: Messages Displayed When Using The Scanner Function
10. Troubleshooting Messages during Direct print from a removable memory device Message Causes Solutions "99: Error" This data cannot be printed. Check that the data is valid. For details The specified data is either about the kinds of data supported by corrupt or not supported by the Direct printing function from the Direct printing function...
Page 199 When Messages Are Displayed on the Control Panel Message Causes Solutions "Cannot detect the size of The original placed on the • Place the original correctly. original. Select scan size." exposure glass is a • Specify the scan size. nonstandard size. •...
Page 200 10. Troubleshooting Message Causes Solutions "Cannot start scanning The [Take no action] setting Open scanner properties, click the because communication was has been selected on the [Events] tab, and then select [Start this failed." client computer, forcing the program] as the computer's response client computer to remain on receipt of scan data.
Page 201 When Messages Are Displayed on the Control Panel Message Causes Solutions "Connection with LDAP A network error has • Try the operation again. If the server has failed. Check the occurred and connection message is still shown, the server status." has failed.
Page 202 10. Troubleshooting Message Causes Solutions "Exceeded max. email size. The file size per page has Change the [Scanner Features] settings Sending email has been reached the maximum e- as follows: cancelled. Check [Max. mail size specified in • Increase the e-mail size limit in Email Size] in Scanner [Scanner Features].
Page 203 When Messages Are Displayed on the Control Panel Message Causes Solutions "Exceeded max. number of The maximum enterable Check the maximum number of alphanumeric characters." number of alphanumeric characters which can be entered, and characters has been then enter it again. For details about exceeded.
Page 204 10. Troubleshooting Message Causes Solutions "Exceeded max. page The scan could not be Reduce the number of documents to be capacity per file. Press completed because the written to the memory device, and then [Write] to write the scanned maximum number of pages try again.
Page 205 When Messages Are Displayed on the Control Panel Message Causes Solutions "Memory is full. Cannot Because of insufficient hard • Wait for a while, and then retry scan. The scanned data will disk space, the first page the scan operation. be deleted."...
Page 206 10. Troubleshooting Message Causes Solutions "Orig. scanned for diffrnt A function of the machine Cancel the job that is being processed. fnctn." other than the Scanner For example, press [Exit], and then function is being used such press the [Home] key. Next, press the as the Copier function.
Page 207 When Messages Are Displayed on the Control Panel Message Causes Solutions "Some destinations cannot If you have selected multiple Using Web Image Monitor, check the receive encrypted files. destinations including file encryption settings for all Sending to these destinations for which destinations.
Page 208 10. Troubleshooting Message Causes Solutions "The entered file name The file name contains a • Check the file name specified at contains invalid character(s). character that cannot be the time of scanning. For details Enter the file name again used. about characters that can be used using any of the following 1 in file names, see "Available...
Page 209 When Messages Are Displayed on the Control Panel Message Causes Solutions "Transmission has failed. To While a file was being sent, If the same message appears again check the current status, a network error occurred after scanning again, the cause could press [Comm.
Page 210 10. Troubleshooting Message Causes Solutions "Updating the destination The destination list is being Wait until the message disappears. Do list... Please wait. Specified updated from the network not turn off the main power switch destination(s) or sender's using Web Image Monitor. while this message is displayed.
Page 211 When Messages Are Displayed on the Control Panel Message Causes Solutions "Check original's Documents may sometimes Change the orientation of the original, orientation." not be scanned depending and then try to scan the original again. on a combination of items such as the specified scaling factor and document size.
Page 212 10. Troubleshooting Message Causes Solutions "XXX cannot be YYY The device certificate (S/ A new device certificate (S/MIME) because the device MIME) has expired. must be installed. For details about certificate used for the S/ how to install a device certificate (S/ MIME signature is not MIME), see Security Guide currently valid."...
Page 213: When Messages Are Displayed On Your Computer Screen
When Messages Are Displayed on Your Computer Screen When Messages Are Displayed on Your Computer Screen Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver. If a message not described here appears, act according to the message.
Page 214 10. Troubleshooting Message Causes Solutions "Cannot detect the paper The set original was • Place the original correctly. size of the original. Specify misaligned. • Specify the scan size. the scanning size." • When placing an original directly on the exposure glass, the lifting/ lowering action of the ADF triggers the automatic original size detection process.
Page 215 When Messages Are Displayed on Your Computer Screen Message Causes Solutions "Clear Misfeed(s) in ADF." A paper misfeed has • Remove jammed originals, and occurred inside the ADF. then insert them again. For details about how to remove jammed paper, see "Removing Jammed Paper", Troubleshooting •...
Page 216 10. Troubleshooting Message Causes Solutions "Insufficient memory. Reduce Scanner memory is • Reset the scan size. the scanning area." insufficient. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may also be due to the following causes: •...
Page 217 When Messages Are Displayed on Your Computer Screen Message Causes Solutions "Scanner is in use for other A function of the machine • Wait for a while, and then function. Please wait." other than the Scanner reconnect. function is being used such •...
Page 218 10. Troubleshooting Message Causes Solutions "Scanner is not available. Network communication is • Check whether the machine's host Check the scanner not available because the name is specified in the Network connection status." machine's IP address could Connection Tool. For the WIA not be obtained from the driver, check the [Network host name.
Page 219: 11. Appendix
Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.
Page 220 11. Appendix...
Page 221: Index
INDEX Energy Saver key..........Enlarging originals..........2 Sided Print............. Enter key..............Envelope............72, 145 Error message. 164, 167, 183, 184, 188, 196, 211 Address book 11, 79, 80, 106, 108, 109, 112, 113 Exposure glass.......... 28, 30, 53 ADF..........8, 27, 30, 32, 54 Exposure glass cover........
Page 222 Logging in to the machine........Printer..............Logging out the machine........Printer Bypass Paper Size....130, 131, 132 Login key..............Printer driver properties......... Login/Logout key..........Problem..............Logout key.............. Program............. 12, 44, 46 Lower paper tray........Program as Defaults..........28, 32, 33 Lower paper tray right cover......
Page 223 Symbols..............Thick paper..........132, 144 Toner............149, 151 Trademark............Turning off the power..........Turning on the power..........Two-sided Combine..........Two-sided paper..........Unauthorized copy prevention......Used toner............User code authentication........User Tools key............User Tools/Counter key........Ventilation holes........28, 30, 31 Web Image Monitor......
Page 224 MEMO...
Page 225 MEMO...
Page 226 MEMO D159...
Page 228 D159-7503...

This manual is also suitable for:

Mp 2001sp

Ricoh MP 2501SP User Manual

1 What You Can Do with this Machine

2 Getting Started

3 Copy

4 Fax

5 Print

6 Scan

7 Document Server

8 Web Image Monitor

9 Adding Paper and Toner

10 Troubleshooting

11 Appendix

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