Troubleshooting When Using The Scanner Function; When Scanning Is Not Done As Expected - Ricoh 920F Operating Instructions Manual

5. Troubleshooting When Using the
Scanner Function
This chapter describes likely causes of and possible solutions for scanner function problems.

When Scanning Is Not Done As Expected

This section describes causes and remedies when scan results are not as expected.
Problem
The scanned image is dirty.
The image is distorted or out
of position.
The image is distorted or out
of position.
The scanned image is upside
down.
No image results from
scanning.
Images are scanned in
rotated.
Cause
The exposure glass, scanning
glass or ADF is dirty.
The original was moved
during scanning.
The original was not pressed
flat against the exposure
glass.
The original was placed
upside down.
The original was placed with
the front and back reversed.
If you set the original with its
top edge backward and save
full color/gray scale images
as a TIFF or JPEG file, they are
scanned in rotated.
Solution
Clean them. See "Maintaining Your
Machine", About This Machine
Do not move the original during
scanning.
Make sure the original is pressed flat
against the exposure glass.
Place the original in the correct
orientation. See "Specifying Send
Options", Scanner Reference
When the original is placed directly on
the exposure glass, the side to be
scanned must face down. When the
original is fed via the ADF, the side to be
scanned must face up.
• If you select [1 Sided Original] or
[2 Sided Orig. (T to B)] under
[Original Setting], place your
originals upper edge first in the
ADF.
• If you select [2 Sided Orig. (T to T)]
under [Original Setting], select
[Single Page:PDF] or [Multi-
page:PDF] for [File Type Priority]
under [Send Settings].
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