6. Clearing Misfeeds
This chapter describes what to do when paper or originals misfeed (become jammed inside the machine).
Removing Jammed Paper
This section describes how to remove jammed paper.
• If two paper tray units (options) are installed, do not pull out more than one tray at a time when
you are changing or replenishing paper or resolving paper jams. Pressing down forcefully on the
machine's upper surfaces can result in malfunctions and/or user injury.
• The inside of the machine could be very hot. Do not touch any parts other than specified in this
document when removing misfed paper. Otherwise, it may cause burn injury.
• The fusing section of this machine might be very hot. Caution should be taken when removing misfed
paper.
• When clearing misfeeds, do not turn off the operation switch. If you do, your copy settings will be
lost.
• To prevent misfeeds, do not leave any torn scraps of paper inside the machine.
• Contact your service representative if misfeeds occur frequently.
• The internal parts of the machine may be hot. Wait for the duplex unit to cool down before clearing
a paper jam in the unit.
• When removing jammed sheets, take care to touch only those areas explicitly indicated in the manual.
• Do not remove the fusing unit. Doing so will result in loss of print quality.
• More than one misfeed area may be indicated. If this is the case, check every indicated area. Refer
to the following charts: A, P, and Y.
• You can find stickers explaining how to remove misfed paper inside the right cover and on the top of
the ADF cover.
• When the machine instructs you to reset originals, reset them in the feeding position. The display will
show you the number of originals to return.
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