Konica Minolta bizhub 362 User Manual page 244

6
Symptom
Main
Unit
Even though the paper
misfeed was cleared, cop-
ies cannot be produced.
Printing with the "Double-
Sided" % "Single-Sided"
or "Double-Sided" %
"Double-Sided" settings
are not possible.
Copying is not possible
even though the password
is entered on a machine
with user authentica-
tion/account track set.
ADF The document is not fed.
Finisher The finisher cannot be
used.
The pages cannot be sta-
pled.
The staple is incorrectly
positioned by 90 degrees.
The pages that were fed
out were not uniformly
loaded and the punched
holes or staples are incor-
rectly positioned.
Even though a Punch set-
ting was selected, holes
are not punched. (when
punch unit is installed on
finisher)
If any message other than those listed above appears, perform the operation
described in the message.
6-30
Possible cause
Was the copy reduced to
a size smaller than the
paper (with a reduced
zoom ratio specified)?
Are there paper misfeeds
at other locations?
Have settings been se-
lected that cannot be
combined?
Did the message "Ac-
count has reached its
maximum copy allow-
ance." appear?
Is the ADF slightly open?
Is the document one that
does not meet the speci-
fications?
Is the document correct-
ly loaded?
Is no power supplied to
the connector?
Have the staples run
out?
Is the staple position cor-
rectly specified?
Is the paper curled?
Is there a gap between
the lateral guides in the
paper tray and the sides
of the paper?
Did the message "Re-
move punch scraps." ap-
pear?
Troubleshooting
Remedy
Select a zoom ratio that ad-
justs the document size to
the selected paper size.
(See page 4-28.)
Otherwise, select the "Auto
Zoom" setting to reduce the
copy to the selected paper
size. (See page 4-28.)
Check the touch panel for
other paper misfeed indica-
tions, and then remove any
misfed paper at all other lo-
cations. (See page 6-6.)
Check the combinations of
the selected settings.
Contact your administrator.
Securely close the ADF.
Check that the document is
correctly placed on the orig-
inal glass.
Position the document cor-
rectly. (See page 4-9.)
Check that the cord is cor-
rectly inserted into the con-
nector.
Replace the staple car-
tridge. (See page 10-8.)
Specify the desired stapling
position. (See page 4-56.)
Remove the paper from the
paper tray, turn it over, and
then load it again.
Slide the lateral guides in the
paper tray against the sides
of the paper so that there is
no gap.
Empty the hole-punch
waste container.
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