Troubleshooting; Troubleshooting Procedure Overview; Troubleshooting Procedure Chart - Konica Minolta Bizhub 162 Service Manual

Field Service Ver. 1.0 Apr. 2005

Troubleshooting

7. Troubleshooting
7.1

Troubleshooting Procedure Overview

• If the following symptoms occur when the machine is restarted after the Network Inter-
face Card has been mounted, check the board and connectors for proper connection. If
the symptom persists, replace the defective part or parts.
• If it is not possible to transfer data correctly with the various settings made on [NET-
WORK SETTING], the network or telephone line is probably defective.
NOTE
Network setting and line checks should be made by the network administrator (sys-
tem administrator).
7.2

Troubleshooting Procedure Chart

1. If network settings are not correct, check them by following the flowchart below.
Turn on the power switch
The machine does not start up
even if reset is repeated over
and over again.
[NETWORK SETTING] is not
displayed on the "Utility"
screen.
NO
NO
END
YES
Take necessary action according to the trouble
shooting procedures for the machine.
YES
• It takes several minutes for [NETWORK SET-
TING] to appear after the power switch has
been turned ON.
• If it does not appear even after you wait for sev-
eral seconds, check the Network Interface Card
for proper connection. The symptom disap-
pears after the board has been properly recon-
nected.
NO
Change the Network Interface Card.
7. Troubleshooting
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