Step
Check
6
Perform a print test.
Does the error still occur?
982.01 Sensor (front tamper HP) off failure
Step
Check
1
Check the tamper mechanism by moving it with your
fingers.
Does the tamper mechanism operate smoothly?
2
Check the sensor (front tamper HP) for proper
operation.
Perform the sensor (front tamper HP) test.
1. Enter the Diagnostics Menu.
2. Touch FINISHER TESTS.
3. Touch Sensor Test.
4. Touch Media Path 2.
5. Touch Front tamper HP.
Move the front tamper side to side manually by hand.
Does the operator panel display change every time the
sensing area of the sensor (front tamper HP) is
blocked?
3
Is the sensor (front tamper HP) connected properly?
Yes
No
Replace the
Problem solved.
finisher controller
card assembly.
Go to
"Finisher
controller card
assembly
removal" on
page
4-195.
Yes
No
Go to step 2.
Replace the
media compiler
unit assembly.
Go to
compiler unit
assembly
removal" on
page
Go to step 4.
Go to step 3.
Replace the
Replace the
sensor (front
connection.
tamper HP).
Go to
"Sensor
(front tamper
HP) and sensor
(rear tamper HP)
removals" on
page
4-149.
Diagnostic information
7500-XXX
"Media
4-146.
2-125