Problem solving
The copy result is not what was expected
Symptoms
The copy is dirty
If No, go to next
symptom.
15-42
Yes/No
Causes and Actions
Yes
Cause
The document glass or the document cover is dirty.
Action
Clean the document glass or the document cover.
If problem is not solved, go to next Cause/Action.
Cause
The document is made of highly transparent
material like a transparency.
Action
If the document is highly transparent, marks on
the document cover will be copied. Place a white
sheet of paper on the document and make a copy.
If problem is not solved, go to next Cause/Action.
Cause
Color paper, rough paper, or blueprint paper is
being used.
Action
The background color of the paper is copied. Either
adjust the copy density or image quality, or specify
suppress background color, and retry copying.
If problem is not solved, go to next Cause/Action.
Cause
Glossy printing paper is being used.
Action
Glossy printing paper easily sticks to the document
glass, and shadows are sometimes copied and
reproduced as dirt. Place a transparency or highly
transparent film under the document and retry
copying.
®
Xerox
D95/D110/D125 Copier/Printer
User Guide