Machine Troubleshooting; Basic Troubleshooting - Xerox D95 User Manual

(continued)
Fault code Cause and Remedy
127-311 Cause: Detected a fatal error by the controller.
Remedy: Power on/off both the controller and the printer. If the problem persists,
contact the Customer Support Center.
Remedies are described in this section for situations in which the following messages
are displayed.
Fault Code
Message
A malfunction occurred.
Power-cycle the machine.
(xxx-yyy)
Completed with an error.
(xxx-yyy)
A fault has occurred. The
machine has rebooted.
Select Close. When in
doubt, report the
malfunction to our Call
Center.
(xxx-yyy)

Machine troubleshooting

Basic troubleshooting

Check the machine status for machine troubleshooting.
®
Xerox D95/D110/D125 Copier/Printer
User Guide
Cause and Remedy
Cause: An error occurred.
Remedy: Turn off the power, wait until the Control Panel display
goes dark and then turn on power again. If the message persists,
record the displayed contents for (xxx-yyy). Switch off the machine
immediately, wait for the Control Panel display to go dark and
contact the Customer Support Center.
Cause: An error occurred and the job completed.
Remedy: Retry operation after waiting for a period.
Cause: An auto-recoverable internal error occurred and the machine
restarted automatically.
Remedy: Select the Close button. The machine is operating normally
now. If the error persists, call contact the Customer Support Center.
Problem solving
15-31