Problem solving
(continued)
Symptoms
Unable to open Mailbox
If No, go to next symptom.
Scanner unable to scan
data due to TWAIN
transmission error
If No, go to next symptom.
Operation halts during
scanning
15-52
Yes/No
Causes and Actions
Yes
Cause
No Mailbox has been created.
Action
Create a Mailbox.
Refer to "Local Disk/Mailbox" in the System
Administration Guide.
If problem is not solved, go to next
Cause/Action.
Cause
Mailbox password forgotten.
Action
Unable to verify password. Set the password to
Off, and then reset the password again.
Refer to "Local Disk/Mailbox" in the System
Administration Guide.
Yes
Cause
The scan driver is not installed.
Action
Install the scan driver.
Yes
Cause
Is the file size too big?
Action
Reduce the resolution, or choose a compressed
output file format, and rescan.
®
Xerox
D95/D110/D125 Copier/Printer
User Guide