Xerox D95 User Manual page 184

Problem solving
(continued)
Fault code Cause and Remedy
027-796 Cause: When the machine is configured to only print attached documents when
received by mail, a message with no attachments is discarded upon receipt.
Remedy: To print the mail body or header information as well, change settings in
the CentreWare Internet Services Properties screen.
Refer to "E-mail Print" in the System Administration Guide.
027-797 Cause: Invalid received mail output destination.
Remedy: Specify a correct output destination and send the mail again.
062-277 Cause: A communications error occurred between the document scan unit and
the document feeder.
Remedy: Contact the Customer Support Center.
062-790 Cause: The scanned document is copy-protected.
Remedy: Refer to the Safety Guide, and check to see if the document can be
copied.
065-210 Cause: An error occurred with the machine.
Remedy: Contact the Customer Support Center.
071-210 Cause: Paper Tray 1 malfunctioned.
Remedy: Contact the Customer Support Center. Trays other than Paper Tray 1
can be used.
072-210 Cause: Paper Tray 2 malfunctioned.
Remedy: Contact the Customer Support Center. Trays other than Paper Tray 2
can be used.
073-210 Cause: Paper Tray 3 malfunctioned.
Remedy: Contact the Customer Support Center. Trays other than Paper Tray 3
can be used.
074-210 Cause: Paper Tray 4 malfunctioned.
Remedy: Contact the Customer Support Center. Trays other than Paper Tray 4
can be used.
075-210 Cause: Paper Tray 5 (bypass) malfunctioned.
075-211 Remedy: Power-cycle the machine. If the tray error is not fixed by performing the
relevant remedy, contact the Customer Support Center.
077-142 Cause: A "Pretransfer sensor ON" indicates a jam; this jam may be caused by any
of the following conditions: An error by the Pretransfer sensor, a worn fuser roll,
foreign material (such as paper) in the machine, or using media stock that is not
supported by the machine.
Remedy: Clear jammed paper.
078-213 Cause: Paper Tray 5 (Bypass) malfunctioned.
078-214 Remedy: Power-cycle the machine. If the tray errors are not fixed by performing
the relevant remedy, contact the Customer Support Center.
078-282
078-283
15-28 ®
Xerox D95/D110/D125 Copier/Printer
User Guide