Whom To Call For Assistance; About The Card Printers - DataCard SR200 User Manual

Whom to Call for Assistance

If you work with a Datacard‐authorized dealer, distributor, or value‐added reseller, contact them
for assistance. A value‐added reseller provides the SR200 & SR300 card printers and LM200 &
LM300 laminators as part of an overall system.
If any contents of the box are missing, contact your Datacard‐authorized dealer, distributor, or
reseller. If you purchased your printer directly from Datacard, contact the Datacard Customer
Care Center in your region:
Americas
Europe, Middle East,
and Africa
Asia Pacific
Make sure that you have the printer serial number, located on the back of the printer, and
optional laminator serial number, when you call.

About the Card Printers

The SR200 & SR300 card printers use retransfer printing technology to produce high‐quality,
edge‐to‐edge printing on a variety of PVC and non‐PVC card surfaces, including contact and
contactless smart cards.
The retransfer printing process uses two ribbon types—a color ink ribbon and a retransfer film.
The ink ribbon is available in YMCK (yellow, magenta, cyan, and black) or YMCKK format. First, the
printer uses these colors to print images on the retransfer film. Then the heat roller transfers the
resulting image onto a card.
An ink ribbon with a peel‐off (PO) panel is available to remove retransfer material from areas of
the card containing a magnetic stripe, hologram, or smart card chip. The printer can also use a
YMCK ribbon with a UV retransfer panel.
The SR200 printer can print on one side of a card and the SR300 printer can print on one or both
sides of the card. The SR300 printer can also be equipped with optional magnetic stripe and
smart card capabilities.
The SR300 printer has the ability to apply two layers of retransfer material (InTM film) on either
side or on both sides of a card, for added durability. (Refer to "Applying a Second Retransfer
Layer" on page
2
+1 800.328.3996 or 952.988.2316
+44 1489555627
+852 2821 0121
66.)
Introduction