Page 1 ® Datacard SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide March 2014 Part No. 527473-001, Rev. A...
Page 2 Notice Please do not attempt to operate or repair this equipment without adequate training. Any use, operation or repair you perform that is not in accordance with the information contained in this documentation is at your own risk. These products conform to regulatory requirements as specified in North America, Europe, and Asia. Refer to “Compliance Statements” on page iii for more information. Trademark Acknowledgments Datacard is a registered trademark and service mark of DataCard Corporation in the United States and other countries. MasterCard is a registered trademark of MasterCard International Incorporated. Visa is a registered trademark of Visa International Service Association. Adobe and Reader are registered trademarks of Adobe Systems Incorporated. Windows is a registered trademark of Microsoft Corporation. All other product names are the property of their respective owners. Proprietary Notice The design and information contained in these materials are protected by US and international copyright laws. All drawings and information herein are the property of DataCard Corporation. All unauthorized use and reproduction is prohibited. Datacard Group 11111 Bren Road West Minnetonka, MN 55343‐9015 Phone: 952‐933‐1223 Fax: 952‐933‐7971 www.datacard.com © 2014 DataCard Corporation. All rights reserved.
Page 3 Compliance Statements Liability Statement The WARNING and CAUTION labels have been placed on the equipment for your safety. Please do not attempt to operate or repair this equipment without adequate training. Any use, operation or repair in contravention of this document is at your own risk. Safety All Datacard® products are built to strict safety specifications in accordance with CSA/UL60950‐1 requirements and the Low Voltage Directive 2006/95/EC. Therefore, safety issues pertaining to operation and repair of Datacard® equipment are primarily environmental and human interface. The following basic safety tips are given to ensure safe installation, operation and maintenance of Datacard® equipment. Connect equipment to a grounded power source. Do not defeat or bypass the ground lead. • Place the equipment on a stable surface (table) and ensure floors in the work area are dry and • non‐slip. Know the location of equipment branch circuit interrupters or circuit breakers and how to turn • them on and off in case of emergency. Know the location of fire extinguishers and how to use them. ABC type extinguishers may be • used on electrical fires. Know local procedures for first aid and emergency assistance at the customer facility. • Use adequate lighting at the equipment location. • Maintain the recommended temperature and humidity range in the equipment area. •...
Page 4: Regulatory Compliance
Notice for Canada This Device complies with Industry Canada License‐exempt RSS standard(s). Operation is subject to the following two conditions: 1) this device may not cause interference, and 2) this device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil est conforme avec Industrie Canada RSS standard exemptes de licence(s). Son fonctionnement est soumis aux deux conditions suivantes: 1) ce dispositif ne peut causer des interférences, et 2) cet appareil doit accepter toute interférence, y compris les interférences qui peuvent causer un mauvais fonctionnement du dispositif. Notice for Europe The EU Declaration of Conformity can be found on Datacard.com We hereby certify that this printer complies with EMC Directive2004/108/EC , R&TTE Directive 1999/5/EC, and the EU RoHS Directive EU Directive 2011/65/EC. This printer conforms to Class A of EN 55022 and to EN 301 489‐5. Operation of this equipment in a residential environment may possibly cause interference. In the event of interference, the users, at their own expense, will be required to take whatever measures are necessary to correct the problem. Notice for China (Simplified Chinese) 为级产环该产线这对...
Page 5 Notice for Taiwan (Traditional Chinese) Notice for Japan Japanese Voluntary Control Council for Interference (VCCI) class A statement Korea Communications Commission (KCC) statement California Proposition 65 Compliance WARNING: This product contains chemicals, including lead, known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling.
Page 6 Revision Log Datacard SR200 & SR300 Card Printers and ® LM200 & LM300 Laminators User’s Guide Revision Date Description of Changes March 2014 First release of this document...
Page 7: Table Of Contents
Table of Contents Chapter 1: Introduction........... . . 1 About This Manual .
Page 8 Loading Settings ............28 Print Tab .
Page 9 Displaying Laminator Status on the LCD Panel ........68 Suggested Laminator Settings .
Page 10 Ink Ribbon, Retransfer Film, and Laminator Material......106 Cards..............107 Cleaning Supplies .
Page 11: Chapter 1: Introduction
3: "Printer and Laminator Settings”—Provides instructions for viewing and changing  printer settings, including printing preferences and printer properties, as well as laminator settings. Chapter 4: "Maintaining Your Printer and Laminator”—Contains procedures for cleaning,  maintaining, and transporting the card printer and laminator. Chapter 5: "Magnetic Stripe Encoding”—Contains information about using the card printer to  encode magnetic stripe information on cards. Chapter 6: "Error Recovery and Messages”—Contains procedures for clearing card jams,  mending broken ribbons, adjusting laminator patch position, and correcting card warping. Chapter 7: "Supplies”—Specifies supplies needed for the card printer and laminator. Ordering  information (including part numbers, where applicable) is provided for ink ribbons, retransfer film, laminator material, cards, and cleaning supplies. Related Documentation Refer to the Datacard SR200 & SR300 Card Printers and LM200 & LM300 Laminators Installation Guide for information about installing and setting up the printer and laminator. Refer to the Datacard SR200 & SR300 Plug‐in User’s Guide for information about using the card printer with Datacard ID software applications. The manual includes instructions for creating magnetic stripe encoding configurations. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 12: Whom To Call For Assistance
Whom to Call for Assistance If you work with a Datacard‐authorized dealer, distributor, or value‐added reseller, contact them for assistance. A value‐added reseller provides the SR200 & SR300 card printers and LM200 & LM300 laminators as part of an overall system. If any contents of the box are missing, contact your Datacard‐authorized dealer, distributor, or reseller. If you purchased your printer directly from Datacard, contact the Datacard Customer Care Center in your region: Americas +1 800.328.3996 or 952.988.2316 Europe, Middle East, +44 1489555627 and Africa Asia Pacific +852 2821 0121 Make sure that you have the printer serial number, located on the back of the printer, and optional laminator serial number, when you call. About the Card Printers The SR200 & SR300 card printers use retransfer printing technology to produce high‐quality, edge‐to‐edge printing on a variety of PVC and non‐PVC card surfaces, including contact and contactless smart cards. The retransfer printing process uses two ribbon types—a color ink ribbon and a retransfer film. The ink ribbon is available in YMCK (yellow, magenta, cyan, and black) or YMCKK format. First, the printer uses these colors to print images on the retransfer film. Then the heat roller transfers the resulting image onto a card. An ink ribbon with a peel‐off (PO) panel is available to remove retransfer material from areas of the card containing a magnetic stripe, hologram, or smart card chip. The printer can also use a YMCK ribbon with a UV retransfer panel. The SR200 printer can print on one side of a card and the SR300 printer can print on one or both sides of the card. The SR300 printer can also be equipped with optional magnetic stripe and smart card capabilities. The SR300 printer has the ability to apply two layers of retransfer material (InTM film) on either side or on both sides of a card, for added durability. (Refer to “Applying a Second Retransfer Layer” on page 66.)
Page 13: The Front And Right Side Of The Card Printer
The Front and Right Side of the Card Printer LCD Panel Displays the printer and laminator status and any messages. Use to view printer and laminator settings, change some settings, and perform some printer functions. Refer to “Card Printer LCD Panel” on page Door Latch Slide the latch up to open the printer door. Printer Door Open the door to access the ink ribbon and retransfer film cartridges. Power Switch Press the switch to power on the printer. Card Hopper Load blank cards into the card hopper and attach to the card printer here. Consists of the hopper and hopper cover. Reject Card Slot Cards for which the printer issued an error are ejected here. Fan Filter and Cover Open to clean the fan filter and maintain card quality. Port for Cable Lock Attach an optional cable lock in this location. Lift Area Use this area to lift the printer when carrying it. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 14: The Back Of The Card Printer
The Back of the Card Printer Product Label Indicates the printer’s serial number model and agency information. USB Port USB 2.0 printer port. Use it to connect the printer to a PC, or use it as a network hub. Connect a USB data cable or a USB smart card cable here, if used. Ethernet Port Connect a network data cable here, if used. Option Label Indicates the options installed in the printer. For example, the following label is for a printer that has Duplex, Bend Remedy, and Magnetic Encoder options: Cable Guides Secure the data cable here to prevent damaging it. Power Receptacle Plug in the power cord here. Introduction...
Page 15: The Inside And Left Side Of The Card Printer
Holds the retransfer film. Film Release Button Press to release and remove the retransfer film cartridge. Card Out Slot After cards are printed, they exit here. If a laminator is installed, printed cards exit the printer and enter the laminator here. Card Stacker If no laminator is used, attach the card stacker to the card stacker brackets. As cards exit the printer, they collect in the card stacker. Infrared Port Sends or receives data via infrared communication to the laminator, if used. Lift Area Use this area to lift the printer when carrying it. Jog Dials (Home) Use these removable dials when clearing a card jam. Return them to the home locations after use. Refer to the procedures described in “Recovering from Printer Errors” on page 86 for instructions on using the jog dials. Cleaning Unit Removes dust or debris from the cards before printing. Ink Ribbon Cartridge (Orange) Holds the ink ribbon. Ribbon Release Button Press to release and remove the ink ribbon cartridge. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 16: Card Printer Lcd Panel
Card Printer LCD Panel Line 1 Displays the current printer status, such as Ready or Printing. It also shows the menu name when using menus. If an error occurs, a message displays here and on the Status Monitor. Line 2 Displays card counts or selections available for the menus. It can also display the status of the laminator, if used. Refer to “Displaying Laminator Status on the LCD Panel” on page 68 for instructions. Key Indicator Displays the current name or function of the key directly beneath the indicator. Keys Press keys to navigate the menu and display information about the printer and laminator, and to view or change settings or perform functions. Locked? Indicates whether the printer (and laminator, if used) is locked or unlocked. Connection Indicates whether the printer is connected through a USB cable or a network connection, and whether or not the printer has an IP address. Also indicates if the laminator is connected. Speaker (buzzer) Provides an electronic beep to indicate that an error has happened or to confirm that settings have been saved. The buzzer function can be turned on or off using the LCD panel or the Status Monitor. Introduction...
Page 17: About The Laminators
To laminate on the top side of the card, load the top‐side cartridge.  To laminate on the bottom side of the card, load the bottom‐side cartridge.  To laminate on both sides of the card, load both cartridges.  Messages and other information about the laminator are displayed on the printer LCD panel, and on the PC (with the Status Monitor). Datacard recommends that the LM300 laminator be used only with the SR300 printer. The Front and Rear of the Laminator OPTION INLET Operator Panel Includes the red and blue status indicator lights and the operator button. Refer to “Laminator Operator Panel” on page Door Latch Slide the latch up to open the laminator door. Laminator Door Open the door to access the laminator cartridges. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 18: The Left And Right Sides Of The Laminator
Power Switch Press the switch to power on the laminator. Exhaust Fan Discharges heat from inside the laminator. Intake Fan Draws air into the laminator for internal cooling. Port for Cable Lock Attach an optional cable lock in this location. Power Receptacle Plug in the power cord here. The Left and Right Sides of the Laminator Card Outlet Cards exit the laminator here. Card Stacker Attachment Slots Attach the card stacker here. As cards exit the laminator, they collect in the card stacker. Filter Cover Remove to access the air intake filter. Lift Area Use this area to lift the laminator when carrying it. Card Inlet Printed cards enter the laminator here. Infrared Port Sends or receives data via infrared communication to the card printer. Introduction...
Page 19: The Inside Of The Laminator
The Inside of the Laminator Cartridge Release Button Press the button to remove the bottom‐side laminate film cartridge. Bottom‐Side Film Cartridge Holds the laminate film for the bottom side of the card. (Orange) (LM300 only. A removable cover is located here on the LM200.) Jog Dial Insertion Slot Attach the jog dial here to clear a card jam. Refer to “Clearing a Card Jam” on page 91 for instructions. Top‐Side Film Cartridge (Green) Holds the laminate film for the top side of the card. Cartridge Release Button Press the button to remove the top‐side laminate film cartridge. Jog Dial (Home) Use this removable dial when clearing a card jam. Return it to the home location after use. Refer to the procedure described in “Recovering from Laminator Errors” on page 91 for instructions on using the jog dial. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 20: Laminator Operator Panel
Laminator Operator Panel The status of the laminator is displayed on the card printer’s LCD panel and on the Status Monitor of the PC connected to the card printer. The laminator operator panel has two status lights and one operator button, shown below: Red Status Light A blinking or steady red light indicates a laminator error. Blue Status Light A blinking or steady blue light indicates that the laminator is functioning normally. Operator Button Press this button after loading a laminator film cartridge, to reset the laminator settings. When no film cartridge is loaded, press the operator button for two seconds or longer to start the cleaning operation. Refer to “Cleaning the Card Feed Rollers and Heat Roller” on page 76 for cleaning instructions. Introduction...
Page 21: Chapter 2: Using The Printer And Laminator
Loading Bottom‐Side Laminate Film on page 18  Power on the laminator and printer  Checking the PC Connection on page 19  Checking the Laminator Connection on page 20  Powering On the Laminator on page 20  Powering On the Printer on page 21  Initializing the Ink Ribbon and Retransfer Film on page 22  Print cards  Printing Cards Using ID Software on page 23  Printing Cards From a PC Application on page 23  SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 22: Before You Begin
Before You Begin Make sure that the printer and laminator (if used) are set up and the printer driver installed. Refer to the Datacard SR200 & SR300 Card Printers and LM200 & LM300 Laminators Installation Guide for instructions. Create the card design(s) to use, and test each design before beginning production. Be sure to use production card stock, and test all data and all processes. For example: Encode and read magnetic stripe data, if used.  Print and verify the colors and quality of printing.  Laminate test cards and make sure that the results meet your requirements.  Ask your service provider for assistance, if needed, to make your design work. If the printer uses the security lock, refer to “Security Lock Tab” on page 49. Unlock the printer before starting any of the tasks in this chapter. Loading Supplies Before using the printer, make sure that the correct cards have been loaded into the card hopper, that ink ribbon and retransfer film cartridges are installed in the printer, and that (if used) laminate film cartridge(s) are loaded in the laminator. Loading Cards The card hopper can hold up to 100, 0.030 inch (0.75 mm) cards. The cards are held in position with a hopper cover. Make sure that magnetic stripe cards or smart cards are loaded in the proper orientation for processing. Slide the card hopper latch open (1). Slide the hopper cover up (2). Using the Printer and Laminator...
Page 23: Removing The Card Hopper And Cards
For SR200 (single‐side) printers, position the top of landscape‐  oriented cards away from the printer with the front of the card facing down. For SR300 (duplex) printers:  Load ISO‐1 magnetic stripe cards with the stripe up and toward  the printer. For most applications, load contact chip cards with the chip  down and toward the back of the printer. For custom applications, the card load orientation may be  different. Slide the hopper cover over the cards (4). Slide the card hopper latch closed (5). Removing the Card Hopper and Cards The card hopper can be removed from the printer for secure storage, to adjust card thickness, or for cleaning. Slide the card hopper latch closed (1). Lift the hopper up (2). The hopper cover and hopper are locked together and both are removed. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 24: Replacing The Card Hopper
Replacing the Card Hopper If the entire card hopper has been removed from the printer, reinstall it before using the printer. Insert the hooks on the card hopper into the slots in the receptacle. Slide the card hopper down until it clicks into place. Adjusting Card Thickness From the factory, the printer is set to use cards 0.030 inch (0.75 mm) thick. Follow these steps to set the printer to use cards of a different thickness. Remove the card hopper, as described above. Turn the hopper so that the silver dial faces you. Use a pointed item such as a pen to slide the dial: Counterclockwise to print thinner cards.  Clockwise to print thicker cards.  A setting of 1.0 mm corresponds to cards 0.040 inch thick.  A setting of 0.75 mm corresponds to cards 0.030 inch thick.  A setting of 0.5 mm corresponds to cards 0.020 inch thick.  A setting of 0.25 mm corresponds to cards 0.010 inch thick.  Replace the card hopper. (See “Replacing the Card Hopper” above.) 5. Set the card thickness on the Status Monitor. Refer to “Media Setting Tab” on page Test the new setting with several cards to make sure that the printer picks only one card at a time. Contact your dealer or service provider before using 0.010 inch (0.25 mm) thick cards. Using the Printer and Laminator...
Page 25: Loading An Ink Ribbon
Loading an Ink Ribbon If this is the first time you are using the printer, power on the printer until an ink error or a film error occurs, then power it off. (The printer is shipped in transport mode, which does not allow ink ribbon or retransfer material to be installed. Power on cancels transport mode.) Slide the door latch up and open the printer door. Press the ink ribbon release button and remove the orange cartridge. Remove both used ribbon spools from the cartridge (if present). Load the new roll of ink ribbon on the cartridge: Put the full spool of ribbon on the orange supply spindle (A). Put the empty take‐up spool on the black take‐up spindle (B). Align ribbon along the three ribbon guides (C). Make sure that the ribbon panels match the colored diagram in the cartridge (D). Take up any slack by turning the supply knob counter‐ clockwise. Gently pull the take‐up knob and turn (E). If slack cannot be removed, verify that the supply and take‐ up spools are firmly seated on the spindles. To ease inserting into the printer, the film must be tight along the ribbon guides. Turning the supply and take‐up knobs helps maintain the proper tension. Replace the loaded ribbon cartridge in the printer until it clicks into position. Close the printer door. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 26: Loading Retransfer Film
Loading Retransfer Film Slide the door latch up and open the printer door (1). Press the retransfer film release button and remove the green cartridge (2). Remove both used film spools from the cartridge (if present). Load the new roll of retransfer film on the cartridge: Put the full roll of film on the green supply spindle (A). Put the empty take‐up spool on the black take‐up spindle (B). Align film along the three film guides. Wind two frames of film onto the take‐up spool (D). Set the film so that a black frame line is positioned next to the film guide, as shown on the label inside the cartridge. Take up any slack by turning the take‐up knob clockwise. Gently pull the take‐up knob and turn. If slack cannot be removed, verify that the supply and take‐up spools are firmly seated on the spindles. To ease inserting into the printer, the film must be tight along the film guides. Turning the supply and take‐up knobs helps maintain the proper tension. Replace the loaded film cartridge in the printer until it clicks into position (5). Close the printer door (6). The retransfer film cartridge cannot be loaded if the printer is in transport mode. Power on the printer until it displays an error, and then power it off again to cancel transport mode, if necessary. Using the Printer and Laminator...
Page 27: Loading Top-Side Laminate Film
Remove the used material (if present). Be sure to save the empty supply spool. (Do not throw it away.) Use the empty spool as the take‐up spool in step 4 of this procedure. Place the new roll of material next to the empty take‐up spool on a clean surface. Remove the label from the laminate material and use it to secure the free end of the material to the empty take‐up spool, making sure that the edges are even. Load the new roll of material on the cartridge: Put the full roll of material on the supply spindle. Put the empty take‐up spool on the take‐up spindle. Align the material along the four metal guides as shown on the cartridge label. Wind two or three rotations of film onto the take‐up spool. Take up slack between the spools by turning the supply knob clockwise. If slack cannot be removed, verify that the supply and take‐up spools are firmly seated on the spindles. Replace the loaded laminator cartridge in the laminator until it clicks into position. Close the laminator door. Operator Button If the loading status of the cartridge is changed when changing the side to be laminated, the laminator does not initialize when the laminator door is closed. Press the Operator button to initialize the laminator. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 28: Loading Bottom-Side Laminate Film
Loading Bottom-Side Laminate Film Open the laminator door by pulling the top of the door toward you. Remove the bottom‐side film cartridge: Press the laminator cartridge release button and remove the laminator cartridge carefully. The material must be tight when removing the cartridge. Remove the used material (if present). Be sure to save the empty supply spool. (Do not throw it away.) Use the empty spool as the take‐up spool in step 4, of this procedure. Place the new roll of material next to the empty take‐up spool on a clean surface. Remove the label from the laminate material and use it to Take-up Spool Metal Guides secure the free end of the material to the empty take‐up spool, making sure that the edges are even. Guide Shaft Load the new roll of material on the cartridge: Supply Roll Put the full roll of material on the supply spindle. Put the empty take‐up spool on the take‐up spindle. Align the material along the four metal guides as shown on the cartridge label. Wind two or three rotations of film onto the take‐up spool. Take up slack between the spools by turning the supply knob counterclockwise. If slack cannot be removed, verify that the supply and take‐up spools are firmly seated on the spindles. Replace the loaded laminator cartridge in the laminator Operator Button until it clicks into position. Close the laminator door. If the loading status of the cartridge is changed when ...
Page 29: Powering On
Powering On Use these procedures to check the connections and then power on the printer and laminator. Checking the PC Connection The printer and PC are connected when the printer is installed. Follow instructions in the Datacard SR200 & SR300 Card Printers and LM200 & LM300 Laminators Installation Guide to connect and set up the printer. To avoid receiving error messages on the LCD panel, make sure that all supplies are properly loaded and in position before powering on the printer. Before you begin processing cards, make sure that: The printer door and card hopper are closed securely.  The power cord is securely connected to the printer and an appropriate grounded power  source. The card stacker is attached to the printer or to the laminator, if used.  The cards and all other supplies are loaded. Refer to “Loading Supplies” on page 12 for  instructions. The USB data cable is securely connected to the printer and the PC, after the printer driver  has been installed. The network data cable is securely connected to the printer and to a network port.  SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 30: Checking The Laminator Connection
Checking the Laminator Connection When using the LM200 or LM300 laminator, make sure that: The printer and laminator are aligned at the infrared ports, using the joining plate.  The power cord is securely connected to the laminator and an appropriate grounded power  source. Supplies are loaded and the laminator door is closed securely.  Powering On the Laminator When the LM200 or LM300 laminator is used, power on the laminator Blue Status Light before powering on the printer. Press the laminator power switch. Make sure that the laminator is ready before proceeding to power on the printer: The printer LCD panel displays Initializing and the blue status  indicator light blinks. Preheating displays on the printer LCD panel for approximately  four minutes while the heat roller warms to operating temperature. The laminator material initalizes automatically.  Power Switch The printer LCD panel displays Ready and the blue status light is  lit when the laminator is ready to process cards. Using the Printer and Laminator...
Page 31: Powering On The Printer
Powering On the Printer Press the power switch. Make sure that the printer powers on and begins initializing. The LCD panel displays Initializing while the printer checks and positions the ink ribbon and retransfer film. During power on, the printer’s LCD panel displays the following status messages: When operation checks are complete, Preheating is  displayed on the LCD panel for approximately two minutes Power Switch while the retransfer roller (and optional bend remedy roller) warm to their operating temperatures. When ready to print, the LCD panel displays Ready.  3. The first time you print cards, initialize the ink ribbon and retransfer film. Refer to “Initializing the Ink Ribbon and Retransfer Film” on page The printer can require several minutes between power on and the Ready status. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 32: Initializing The Ink Ribbon And Retransfer Film
Initializing the Ink Ribbon and Retransfer Film Cards can be printed when the LCD panel displays Ready. Follow these steps to initialize the ink ribbon and retransfer film when cartridges are installed or when Sleeping displays on the LCD. Press the Reset key on the LCD panel. The LCD display reads Initialize OK? Press (Return) if you want to initialize the printer without winding the ribbon and retransfer film. Use the Next key to display 2'nd Panel, OK? or Next Panel, OK? if you want to wind the ribbon and transfer film before printing: Press when 2’nd panel, OK? is displayed. The printer  winds the ribbon and film two panel sets. Press when Next Panel, OK? is displayed. The  printer winds the ribbon and film one panel set. Printing Cards Print cards after installing the printer and printer driver, and after setting up your card design. Refer to “Before You Begin” on page Card designs can be printed from ID software, which handles the types of information used on cards. If you do not have ID software, you can use a different PC application to design the cards. However, most PC applications do not support magnetic stripe encoding or smart card programming. With any application, test the card design to verify the results. The printer LCD panel displays the following sequence while a card is being printed: Tips for Success To restore the printer when it is in sleep mode, press Reset and then on the printer  LCD panel. Handle unprinted cards by the edges to preserve print quality. Do not touch the print surface  with your hands. Use the supplied white gloves to handle cards.
Page 33: Printing Cards Using Id Software
Use the page setup feature in the software application to set the following: Set paper or page size to CR80 card or 2.125 inch x 3.375 inch.  Set the orientation for the card design—either portrait or landscape.  Set margins to zero for edge‐to‐edge printing.  Format and save the card information. Select the SR‐CP U1 printer from the Print dialog box. SR‐CP U1 is the default name of the printer when connected with a USB cable. Your printer may have a different name. Click Printer Properties to open the Printing Properties dialog box. Use the Setup, Print, and Encode tabs to set printer properties: Setup Tab: Set the card orientation, number of  copies, and whether to turn the card over after loading. Print Tab: Set printing on one side or both sides,  and rotation. The Print tab contains settings for using the color (YMC) and black (K) panels of the print ribbon. This tab also contains controls for color adjustment, setting up a look‐up table, and specifying the print area for ribbon panels, including peel‐off areas. Encode Tab: View or change settings for using smart card (IC) and magnetic stripe  encoding. You can also specify whether to rotate the card after an encoding step. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 34 When you are finished, click OK to close the Printing Preferences dialog box. Click Print in the Print dialog box to print the card. For a complete description of settings that can be viewed or changed, refer to “Introduction to Printer and Laminator Settings” on page Using the Printer and Laminator...
Page 35: Chapter 3: Printer And Laminator Settings
 Using the Status Monitor on page 38  Using the LCD Panel Menus on page 51  Connection and Lock Symbols on page 52  Key Functions on page 52  LCD Panel Menu Structure on page 54  Using a Printer Security Key on page 63  Laminator Status and Settings on page 68  Displaying Laminator Status on the LCD Panel on page 68  Suggested Laminator Settings on page 69  SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 36: Introduction To Printer And Laminator Settings
Introduction to Printer and Laminator Settings Three main tools allow you to create or modify settings that determine how the printer performs and how cards are printed and laminated: Printer Driver: Settings made on the Printing Properties dialog box or the Printing  Preferences dialog box are written to the printer driver. These dialog boxes allow you to specify many of the settings that affect how your SR200 or SR300 card printers function. Status Monitor: Settings made on the Status Monitor are written to the PC. In cases where a  setting can be made through either the printer driver or on the Status Monitor, the printer driver takes precedent over the Status Monitor and changes made to encoding in the driver are not displayed in the Status Monitor or on the LCD panel. LCD Panel: The printer’s LCD panel allows you to view many current printer and laminator  settings as read‐only. To change those settings, use the Status Monitor, or the Printing Preferences or Printing Properties dialog box. Some printer functions can be performed, and some settings entered, using the LCD panel. Printing Properties The Printing Properties dialog box options are set up when the printer is installed, or by your system administrator. Select Start from the Windows task bar. Open your PC’s Printers or Devices and Printers window, following the steps for your operating system. Locate the Datacard card printer icon. The printer driver must be installed for the printer icon  to be present. SR‐CP U1 is the default name of the printer (or SR‐CP  LAN, if a network printer). The name of your printer might be different. Right‐click the printer icon and select Printer Properties. The Properties dialog box opens. Use the tabs to set up Sharing, Ports, Color Management, ...
Page 37: Printing Preferences
Locate the Datacard card printer icon. The printer driver must be installed for the printer icon  to be present. The default name of the SR200 or SR300 card printer is  SR‐CP U1 (or SR‐CP LAN, if a network printer). The name of your printer might be different. Right‐click the printer icon and select Printing Preferences from the pop‐up menu. The Printing Preferences dialog box opens. Click to select the desired tabs and make any desired changes, as described below. Click OK or Apply to save the settings, or Cancel to close the Printing Preferences window without saving any changes. Setup Tab Use the Setup tab to specify the card orientation and number of copies (your ID software might specify these settings, which override the Setup tab). You can also specify whether the printer will turn over the card after it is picked, for printers with two‐sided printing capability. The Setup tab includes the Save and Load buttons. Refer to “Saving Settings” on page 28 and “Loading Settings” on page 28 to save and load printer settings for use with additional SR200 & SR300 printers. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 38: Saving Settings
Saving Settings If your location uses several printers that need the same settings, you can set up one printer and save the settings to a .dat file. (Settings that can be shared are saved to the file. Settings include Printer, Preferences, and Status Monitor settings.) Open Printing Preferences as described on page Use the Printing Preferences tabs to set up the printer to meet the needs of your card design program. Click the Setup tab, then click Save. A Windows Save As dialog box displays. Save the printer settings file: Select a location to which you have permission to save settings. Type a file name that reflects the program, printer serial number, or other significant information. Select Printer Profile (*.dat) for the file type. Click Save. Loading Settings Follow these steps to load a saved .dat file onto an additional card printer (with printer driver installed). Open Printing Preferences, then click the Setup tab. Click Load. A Windows Open dialog box displays. Locate the .dat file and open it. Click Yes to confirm that you want to load the settings, then click Apply to use the settings. 5. Repeat step 1 to step 4 for additional printers. Printer and Laminator Settings...
Page 39: Print Tab
To print text, bar codes, or both, using black (K) ink on a  card using an ink ribbon with YMCK panels, select Extraction > Only text. To print black areas of graphics with K ink ribbon, select Extraction > All.  If you print graphics with black ink, you can set the density of dithering by clicking the Dither  button. If your printer includes a turnover unit for two‐sided printing, you can specify whether to print on both sides of the card. For each side, you can select the ribbon panels to use and whether to rotate the image (your ID software might specify these settings, which override the Print tab). Use ribbon panels such as peel‐off or UV only if the ribbon includes them and your ID software sends data for them. (Sending data for panels that are not present causes errors.) Use the Printing area settings to block a specific area from printing, such as an area for peel‐off ribbon. Use the UV Ink settings if you use print ribbon with a UV panel. Look Up Table The look up table adjusts printing by substituting one color for another. It is sent to the printer, where the values are used as the card is printed. The look up table requires a file with a full set of 256 values (0–255) for each plane, in order, for yellow, magenta, cyan, and black (1024 values). Each field can have a value from 0 through 255. Data must be ASCII numeric values, separated by a comma or line feed. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 40: Color Adjustment
Color Adjustment Use the Color dialog box to adjust your images before sending them to the printer. The settings affect all parts of a card, including a color logo, color photo, and color backgrounds. UV Ink Use the UV Ink dialog box to select how to print the UV ink panel, if used. You can: Use UV printing on the front of the card, the back of the  card, or both. Extract text of a specific color, which you specify. White  (255,255,255) and black (0,0,0) are not allowed. The text is printed using the UV panel with full  grayscale intensity (255). The text is not printed with the color panels.  Print the contents of a bitmap file, which you specify in the File Information area. The bitmap  can be: Monochrome (one bit‐per‐pixel), where white is printed with full intensity (255). If white  is the no‐printing color, black is printed with full intensity. 16 colors or 4‐bit color, printed with 256 gradations.  256 colors or 8‐bit color, printed with 256 gradations.  32K colors, or 16‐bit color, printed with 256 gradations. Only the (MSB) GGGBBBBB‐  XRRRRRGG(LSB) format is supported. 24‐bit and 32‐bit color, printed with 256 gradations.  Select a no‐printing color, which is not printed with the UV panel.  This color becomes the unprinted background of the UV plane.  Be careful to select a color not contained in your images—it is extracted by the driver, ...
Page 41 YMC Ink Print in one Print in two Print in two data outside the panel (The panels panels MAC address YMC ink is not printing area. printed in areas where it overlaps with the UV ink.) K Ink Print in one Print in two Print in two panel (The UV panels panels ink is not printed in areas where it overlaps with the K ink.) SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 42: Priority Of Data
Setting for Number of Retransfer Film Panels to Printing Data 1 Panel Auto 2 Panels Printing data None Print in one Print in two inside the MAC panel panels address area. YMC Ink Print in one Print in two Print in two panel (Does panels panels not print using K Ink Print in two Print in two the YMCK ink.) panels panels UV Ink Prints the MAC address only The printer driver compares printing data for each type of ink to determine whether there are any overlapping pixels. Priority is given to the “Print in 2 panels” setting. Priority of Data • The MAC address data is always printed using the UV panel. The area can knock out other printing. •...
Page 43 — — — YMCK YMCK — — — YMCK — — — YMCK YMCK — — YMCK — — YMCK — — — — YMCK YMCK — Printed on the back of the card. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 44: Security Erase
Security Erase To use the Security Erase feature, load a YMCK ink ribbon and select Security Erase on the Print tab. Security erase uses the K panel to print a random pattern onto the ink ribbon and the transfer ribbon after printing each card. Without Security Erase With Security Erase This illustration shows a printed card and the This illustration shows the same printed card ink ribbon used to print it, without using the and the ink ribbon used to print it, after using Security Erase feature: the Security Erase feature: This illustration shows the retransfer film after using the Security Erase feature: Printer and Laminator Settings...
Page 45: Printing Area Settings
Enter the x and y coordinates of the start position and the height and width in millimeters. Select 1. Peeloff or 2. YMCK from the Ink list. Select 1. Front or 2. Back from the Side list. For ISO magnetic stripes, use the following values: X start Y start Width Height Side 87.46 17.86 1 Peeloff 1. Back 87.46 21.42 2 YMCK 1. Front Made adjustments to the Peel off ink energy settings (E1, E2, and E3), as needed. The Peel‐off Ink Energy settings affect the print density or strength of peel‐off. For best results, use the default settings. The printer driver sets the width of each area. Click Add to add the non‐printing area. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 46: Printer Settings
Refer to “Configuration Tab” on page 37 for more information about this setting. Click Settings to open the Settings dialog box. The Settings dialog provides a convenient location to manage settings provided on several tabs in the Status Monitor. Refer to“Printer Setting Tab” on page 42, the “Retransfer Tab” on page 43, or the “Bend Remedy Tab” on page 44 for more information about the available settings. Encode Tab The Encode tab contains settings for using smart card (IC) and magnetic stripe encoding. (Your ID software might specify these settings, which override the Encode tab.) You can also specify whether to turn over the card after an encoding step. Only options installed in the printer display in this tab. Refer to Chapter 5: "Magnetic Stripe Encoding” on page 81 for more information about encoding magnetic stripes. Refer to the Datacard SR200 & SR300 Plug‐in User’s Guide for information on using Datacard ID software applications to encode magnetic stripe onto cards. Laminate Tab The Laminate tab contains mode settings for the laminator, if one is used. Three modes are available: Default: Operates using the settings defined in the  Laminator tab of the Status Monitor. Pass Through: Does not laminate the card.  Laminate: Laminates the card.  Printer and Laminator Settings...
Page 47: Configuration Tab
Configuration Tab The Configuration tab displays the options installed in the printer, if any. The Enable the Settings area is available for administrator‐ level users. Use this option to print a card using settings that are different from those saved in the printer. The changes made using this method are not saved in the printer. After this card is printed, the previous printer settings are restored. To enable temporary printer settings: Select Start from the Windows task bar. Open your PC’s Printers or Devices and Printers window, following the steps for your operating system. Right click the SR‐CP printer, and select Run as Administrator. Select Properties. In the General tab of the Properties dialog box, select Printing Preferences. Click the Configuration tab. Select the box under Enable the settings. Select the Print tab and click Settings to change settings for the next card to be printed. Version Tab The Version tab shows the build version of the printer driver. Your service provider might ask you for this information. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 48: Using The Status Monitor
Using the Status Monitor During installation, the printer driver and Status Monitor are installed onto the PC. The Status Monitor handles bidirectional communication between the printer and the printer driver. An administrator‐level user can use the Status Monitor to view or change most printer and laminator settings. Opening the Status Monitor Tips for Success Users without administrator permissions can view settings but cannot change them. Start the  Status Monitor with administrator permissions if you want to change settings. The first time you open the Status Monitor on Windows Vista, you must open it as  administrator. If you do not, the Status Monitor displays the following message: If you click Cancel, you can try to open the Status Monitor as an administrator.  If you click OK, Windows Vista displays the error shown:  When you receive the error, uninstall the Status Monitor, restart Windows Vista, and  install the Status Monitor again. To open the Status Monitor window: Begin with the printer powered on and connected to the PC. To start the Status Monitor with administrator permissions, do the following: Use the desktop icon if you installed it.  From the Windows task bar, select Start > Programs > SR Card Printer Status Monitor.  Printer and Laminator Settings...
Page 49 The Status Monitor window opens. Use these Status Monitor tabs to view or specify settings: Printer Status tab (page Property tab (page   Printer Setting tab (page Laminator tab (page   Retransfer tab (page Printer Select tab (page   Bend Remedy tab (page Security Lock tab (page   Media Setting tab (page Others tab (page   Tabs that allow you to change settings contain a Refresh button and an Update button. Click Refresh to obtain current values from the printer and display them on the Status Monitor. Click Update to send settings to the printer. A “Would you like to refresh printer setting?” or “Would you like to change printer setting?” dialog box displays. Click OK or Cancel to complete the procedure. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 50: Closing The Status Monitor
Tips for Success When you close the Status Monitor, communication between the printer and  driver becomes one way, with the printer driver sending cards to the printer. To keep the Status Monitor running without viewing it, click Minimize.  Printer Status Tab The Printer Status tab displays: The type of ink ribbon and the approximate percentage  remaining. The type of retransfer film and the approximate  percentage remaining. The print counter and a Clear button to reset it to zero.  The printer name. If more than one printer is installed,  select the printer to work with using the Printer Selection list. Click Update to search for additional SR200 & SR300 printers. The information displayed on the Status Monitor changes automatically when you select another printer: If the PC is network‐connected, only printers on the  same subnet as the PC can be found. If the PC is USB‐connected, all printers connected to the PC will be found.  Card Quantity: Enough is displayed when cards are present in the hopper. None displays  when no cards are present. If the printer is processing a job, the name of the document and the name of  the user displays in the Document Information area. When the printer requires cleaning, the printer image displays Cleaning:  If a laminator is attached, laminator status displays under the printer status  (marked by the rectangle).
Page 51 Yellow The heat roller is heating. When it reaches the correct temperature, the printer goes into Ready state. Heating Yellow The printer is adjusting the heat roller temperature. Card Loading Yellow The printer is issuing cards. The operating status during card issuing is indicated. When the card is Card Transporting issued, the printer goes into Ready state. Contact IC Encoding Non‐Contact IC Encoding MG Encoding Printing Retransfer Power Saving Yellow The printer is in power save mode. To end power saving, press the Reset key on the printer and then press (Return) to initialize the printer. Error Refer to “Status Monitor Messages” on page SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 52: Printer Setting Tab
Printer Setting Tab The Printer Setting tab displays: Controls for viewing or changing print settings:  YMC Ink Print Level. Sets the print density for color  printing. Select from seven gradations from ‐3 (lighter) to +3 (darker). Resin K Ink Print Level. Sets the K resin ink print  density. Select from seven gradations from ‐3 (lighter) to +3 (darker). UV Ink Print Level. Select from seven gradations from  ‐3 (lighter) to +3 (darker). Peel Off Ink Print Level. Select from seven gradations from ‐3 (lighter) to +3 (darker).  Resin K Ink Print Mode. Sets the K resin ink print quality. If Fine is selected, the print  quality improves but the printing speed is slower. Change to Fine if thin lines or small black text is blurred on the cards. MG Peel Mode. Select MG Stripe for the printer to use peel off ribbon in the magnetic  stripe area (if installed). Standby Mode. Pauses the card after printing and before transferring the card to the  laminator. Back Side Cooling. Select Enable to cool the card when printing on both sides of the card.  Controls for viewing or changing magnetic stripe settings:  Number of Retry. Sets the maximum number of retries when writing or reading magnetic  stripe data fails. Default value is 1. ISO Mode. Sets the power used by the magnetic card encoder. The default is Hi‐Co.  JIS Mode. Sets the power used by the magnetic card encoder. The default is Hi‐Co.  Controls to set power saving capabilities: ...
Page 53: Retransfer Tab
For a description of the five types of counter, refer to the Property Tab on page Retransfer Tab Use the Retransfer tab to specify how images are moved from the retransfer film onto the cards. The Retransfer tab displays the: Front Side matrix and a Back Side matrix for setting the  retransfer speed and temperature. Click a square to select the temperature setting. UV Speed slider for setting the speed of the retransfer  heat roller (card front and back) when UV ink is used. Card Type (read‐only). Use the Media Setting tab (page 44)  to specify the card type being used. Tips for Success The transfer power to the card gets stronger towards the upper right, but the card becomes  more distorted due to the heat. Changing the retransfer temperature on one card side also affects the temperature on the  other side of the card. The recommended range of values depends on the type of card being used. Use the Media  Setting tab to specify the card type with the Media Setting tab. (Refer to page 44 for instructions.) SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 54: Bend Remedy Tab
Print sample cards to verify settings before using new settings.  Bend Remedy Tab Single‐sided printing can cause cards to warp, depending on the type of card you use. The printer is available with a bend remedy option. The Bend Remedy tab is enabled only if the bend remedy option is installed. It displays the: Matrix for setting the bend remedy speed and  temperature. Click a square to select the setting. Or click Disable to prevent bend remedy from being applied. Card Type (read‐only). Use the Media Setting tab  (page 44) to specify the card type being used. Tips for Success The Card Type is blank if the bend bemedy option is not installed in the printer.  Bend remedy is effective for single‐side printing. For double‐sided printing, select the Disable  option. If you select Disable and the bend remedy option is installed, the printer goes into Preheat  state for about 10 minutes while the roller temperature drops. Wait until the printer status changes to Ready before printing. If bend remedy is performed, the printed card may have a matte finish, rather than a smooth  finish. Print sample cards to verify results before using the new bend remedy settings.  Media Setting Tab The Media Setting tab displays the type of ink ribbon in the printer, the lot number of the ribbon, and the number of panel sets included in the ribbon. The printer provides this information and it cannot be changed. The Media Setting tab also allows you to set the type and ...
Page 55 For Thickness, select: Standard for cards 0.75 mm (0.030 inch) thick  Thin for cards 0.25 mm (0.010 inch) thick  Caution: The Thin setting is not recommended for use with PVC cards. Use Film Type to select the type of retransfer film being used. Tips for Success Print sample cards to verify settings before using cards of a different thickness or material  type. Print on one side of thin cards. Do not print on both sides.  Set the input hopper for the card thickness. Refer to “Adjusting Card Thickness” on page  Thin PVC cards are not supported.  SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 56: Property Tab
Property Tab The Property tab displays read‐only information for: The version of printer firmware, and firmware versions of  any installed options such as a laminator. None or ?? means an option is not installed or connected. For smart card, the text shows what is supported, not what is installed. Configuration information for options installed.  Counters:  Print Counter: The number of cards that have printed  correctly. The counter can be reset on the Printer Status tab. Cleaning Counter: The number of cards printed since the last cleaning card.  Error Counter: The number of cards that were not printed correctly. The counter can be  reset on the Printer Status tab. Printer Total Counter: The total number of cards printed.  Thermal Head Counter: The total number of printed sides for the same head. This  counter cannot be reset; however, it automatically resets itself when the printhead is replaced. You can select which counter displays on the LCD panel using the Printer Setting tab (refer to page 42.) Printer and Laminator Settings...
Page 57: Laminator Tab
This setting works with the card printer setting (refer to “Printer Setting Tab” on  page 42). This is always set to On automatically when overlay film is selected. (Put the laminator into standby mode if you will not be printing cards for a long time.) Cleaning Counter: Displays how many laminations have been performed since the last  roller cleaning. Bottom and Top Side Settings:  Cassette Status field: Displays Cassette is Detected or No Cassette.  Film Type: Patch or Overlay. Refer to“Laminator Material” on page 106 for more  information. Patch position: Refer to “Adjusting the Patch Position” on page 93 for more information.  Heat roller temperature setting: Sets the temperature for the laminator heat roller.  Common Settings:  Speed: Sets the card speed during lamination.  Cooling Time: Sets the standby time for cooling down the card before lamination starts.  SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 58: Printer Select Tab
Printer Select Tab The Printer Select tab displays: Current Printer. Select the printer from the drop‐down list,  if more than one printer is installed. (Use the LCD panel to set the printer’s unit number. Refer to “Using the LCD Panel Menus” on page 51.) If more than one SR‐CP printer is installed, you can change the printer for which information is displayed by selecting it from the Current Printer list. The Status Monitor communicates with the selected printer to update information. Scan Printer button. Use to locate another printer if it is  not displayed in the list. The printer and Status Monitor support IPV4 which is commonly used, and IPV6 which is a newer standard that uses longer addresses. The selection affects which printers are found when scanning: If network‐connected, only printers on the same subnet as the PC can be found.  If USB‐connected, all printers connected to the PC are found.  The Sync Time button. Use to send the current time on the PC to the printer.  Read‐only. Default LAN settings (if the printer is set to use a network connection). These  settings cannot be changed. If the printer is connected using a USB connection, you can use this tab to set the IP address and other network values. See “Network Installation” in the Installation Guide. If scanning does not find a printer, you can register it by entering the IP address. Printers  with IPSec enabled must be registered before information is displayed. If you need to assign a printer name that is different from a name provided by the printer,  make sure that the printer is installed with a USB connection, and then enter the new printer name. The name can include only ASCII alphabetic or numeric characters, (other characters are not displayed at the printer). Your network administrator can provide information about allowed or required names on your network. Security settings. These can be set only when the printer is connected using a USB ...
Page 59: Security Lock Tab
 The Status Monitor password and the security number  entered on the printer LCD panel are not linked. You can use different values for these items. Refer to “Using a Printer Security Key” on page Warning: Do not forget or lose the password. If the password is lost, the only way to deactivate the security lock is by returning the entire printer to Datacard for factory‐ repair. Your Datacard Customer Care Center cannot retrieve or reset the password. Setting up Security You must create a password before the printer can be locked. Select New Password to enable the password area. Enter the desired password in both areas. The password can be up to eight alphanumeric characters. Click Update. Click OK to enable the new password. Locking the Printer Locking the printer activates the security lock and prevents the door from being opened and the card hopper from being removed. The printer can only be locked if a password has been set up. Select Security Lock. Click Update. Click OK to activate the security lock that prevents the printer door from being opened, and the card hopper from being removed. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 60: Unlocking The Printer
Unlocking the Printer If the lock is activated, you must know the password to unlock the printer. Click Security Unlock. Enter the password in the Type a password area. Click Update. Click OK to unlock the printer. The printer door can now be opened, and the card hopper can be removed. If you entered the incorrect password, an error message is displayed. Click OK and return to step 2. Deleting the Password Delete the password to remove the ability to lock the printer, or to change the password. Click Delete Password. Enter the password in the Type a password area. Click Update. Click OK to delete the password. The security lock cannot be activated until a new password is created. Refer to “Setting up Security” on page If you entered the incorrect password, an error message is displayed. Click OK and return to step 2. Changing the Password Change the password by first deleting the current password and then creating a new password. 1. Follow the steps in Deleting the Password on page 2. Follow the steps in Setting up Security on page Printer and Laminator Settings...
Page 61: Others Tab
Status Monitor Messages When printer errors occur, they display on the Printer Status tab of the Status Monitor. Refer to Appendix A: "Status Monitor Messages” for a list of error messages and possible solutions. Using the LCD Panel Menus Use the LCD panel to view printer status and settings. You can change some printer settings and perform certain functions (for example, cleaning the printer) using the LCD panel. Most printer settings displayed on the LCD panel can be changed using either the printer driver or the Status Monitor. Refer to “Introduction to Printer and Laminator Settings” on page 26, Using the Status Monitor on page 38, and “Using the Status Monitor” on page 38 for instructions. The LCD background color changes according to the printer's status. The background color is: Bright green during power on.  Bright blue when the printer is operating normally, including when it is initializaing,  preheating, and printing cards. Medium blue when recovering from errors.  Red on printer error.  SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 62: Connection And Lock Symbols
Connection and Lock Symbols These symbols may display on line 3 of the LCD panel: The printer is connected through a USB cable. The printer does not have an IP address. The printer is connected through a USB cable. It also has an IP address. Printing data is sent using the USB cable. The printer is connected through a network connection. The printer does not have an IP address. The printer is connected through a network connection. The printer has an IP address. The printer is unlocked. The printer is locked. The laminator is connected to the printer. Key Functions The indicators for key functions are white text on a black rectangle. The following “Cleaning” display is an example, showing how indicators describe the keys. Key functions can be: Reset Initializes the printer. Press Reset after loading supplies, to end power saving mode, or after an error occurs. Menu Use to access the printer menus. Enter Displays the next, lower level of the menu. Printer and Laminator Settings...
Page 63: Example: Using The Printer Lcd Menus
Change Make it possible to change settings. When Change is not displayed, use the Status Monitor to change the setting. Scroll Make it possible to scroll through values for a setting. Scroll Right Move the cursor one position to the right. Scroll Left Move the cursor one position to the left. Example: Using the Printer LCD Menus Many printer settings can be changed using the Status Monitor. Refer to “Using the Status Monitor” on page 38. Here is an example of how to use the LCD menus: When Ready is displayed, press the Menu key to enter the menu system. Press the Menu key to display >Cleaning>, which is the first menu choice, on the LCD panel. The > symbol following a menu selection indicates that there are subcategories listed within the selection. Press the Next key to view these options. Press the Enter key when >Cleaning> is displayed to view the Cleaning submenu. Press the Next key in the Cleaning submenu to view cleaning choices. Press the Exit key at any time to exit that level of the menu system. Continue to press Exit to Ready status. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 64: Lcd Panel Menu Structure
LCD Panel Menu Structure The following chart depicts the structure of the LCD panel menu. Some menu items may not display, depending on the options installed in your printer. Printer and Laminator Settings...
Page 65: Lcd Panel Menu Description
Use the down arrow key to select a test pattern. 2. Network Setting Lami Setting Press (Return) to print the test pattern. 3. Test Print can be used with or without a host PC. Download To prepare the printer for a firmware download, press the Enter key. The firmware must be downloaded from a USB‐connected PC with the driver and Status Monitor installed. Refer to “Others Tab” on page 51 for the Status Monitor page. DO NOT power off the printer while the firmware is being downloaded. Transport Mode Place the printer in transport mode when moving or shipping the printer. Press (Return) to place the printer in transport mode. Please, power off is displayed on the LCD panel. Transport mode is cancelled when the printer is powered back on. Refer to “Preparing the Printer and Laminator for Transport” on page 79 for information about preparing the printer for transporting it. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 66 Menu Display Settings Function Media Ink Type Displays the types of ink ribbon and retransfer film that are loaded in the printer. Press the Next key to scroll to YMCK  the next media type. YMCK‐PO  Datacard supports YMCK, YMCKK and YMCK‐PO ink YMCKK  ribbons. (The printer detects the type of ink ribbon; it YMCK‐UV  cannot be set.) Consult with your dealer about support for YMCKUV ink ribbon. Film Type Datacard retransfer film is available with 1000 frames per roll. 1000  Card Thickness Displays the thickness set using the Status Monitor. Select Standard for 0.030 inch (0.75 mm) thick cards or Standard  Thin for 0.010 inch (0.25 mm) thick cards. Set the card Thin  hopper for this thickness also. Refer to “Adjusting Card Thickness” on page Contact your dealer or service provider before using 0.010 inch (0.25 mm) thick cards. Print YMC Level Displays the value set using the Status Monitor. ...
Page 67 Free Cnt  cannot be reset. Cleaning Cnt  The Head counter displays the number of complete  Error Cnt  dye panels. The Head counter cannot be reset. However, it automatically resets itself when the printhead is replaced. The Free counter displays the number of cards that  have printed. The Free counter can be reset by the user. The Cleaning counter displays the number of cards  that have been printed since since the cleaning card was last used. The Error counter displays the number of cards that  were not printed correctly. Mode Select the information to display on the LCD panel. Counter Laminator Stat SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 68 Menu Display Settings Function Contrast Displays the LCD contrast using seven gradations from ‐3 (low contrast) to +3 (high contrast). The default setting is 0. Buzzer On or Off Displays whether the electronic beep sound is on or off. The buzzer sounds to indicate an error, when fewer than 20 cards remain in the card hopper, or when a menu selection is made. Unit No Select from 1 to 10 Assign the unit number when more than one printer is connected to a PC. Each printer attached to a PC must have a unique number. After choosing the unit number, press the Enter key and then the Exit key. Please, power off is displayed on the LCD panel. Power the printer off and then back on. Option: None Displays the coercivity for writing data to ISO magnetic stripe cards (if a magnetic stripe option is installed): Lo‐Co None: No magnetic stripe Hi‐Co  Lo‐Co: 238 x 10 [A/m] (300[Oe])  Hi‐Co: 218 x 10 [A/m] (2750[Oe])  IC Antenna None Displays whether the contactless card option is installed: Installed None for no antenna.
Page 69  Both  Bottom   Film‐T Displays the type of film in the top cartridge. Patch  Overlay  Film‐B Displays the type of film in the bottom cartridge. Patch  Overlay  Film‐T Pos Displays the patch position setting for the top cartridge. ‐7, ‐6, ‐5, ‐4, ‐3, ‐2, ‐1, 0, 1, 2, 3, 4, 5, 6, 7 Film‐B Pos Displays the patch position setting for the bottom cartridge. ‐7, ‐6, ‐5, ‐4, ‐3, ‐2, ‐1, 0, 1, 2, 3, 4, 5, 6, 7 SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 70 0sec, 5sec, 7sec, 10sec, 15sec, 20sec, 30sec HR Control Displays whether the laminator enters low temperature standby mode when not in use. HR  control is set on the Printer Setting tab of the Status  Monitor. This is always set to On automatically when overlay film is selected on the Laminator tab. (Regardless of the setting, put the laminator into standby mode if you will not be printing cards for a long time.) Count Displays the number of laminations performed after the last roller cleaning. This number is reset to 0 each time a roller cleaning is performed. Network Printer Name Displays the Network Name of the printer. Use the Status Monitor to change this name when more than PRINTER01 to  one SR200 or SR300 printer is connected to the PRINTER09 network. Select from the names supplied. If you set up a network printer on the PC using a USB connection, this name can be assigned from the PC. Host IF Displays the connection method for the printer and PC, either USB or LAN (Ethernet). The setting defaults to  USB when the printer is connected to a PC using a USB  cable. Printer and Laminator Settings...
Page 71 IP Address first time or when DHCP is set to On. If you do not use DHCP, ask your network administrator for the IP address to use. Subnet Mask The default subnet mask of the printer is 255.255.255.0. If you do not use DHCP, ask your network administrator for the subnet mask. Gateway The default gateway of the printer is 192.168.0.1. If you do not use DHCP, ask your network administrator for the subnet mask. Effective IP The IP address the printer uses. IPv6 Adrs Config Method to set the IP address if the network uses IPv6. Auto  Manual  Setting: IP Address The printer does not have an default IPv6 IP address. If Adrs Config is set to Auto and the printer is not connected to a network, None is displayed. Prefix Len The default prefix length is 64. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 72 Menu Display Settings Function Gateway The printer does not have a default IPv6 gateway. If Adrs Config is set to Auto and the printer is not connected to a network, None is displayed. Session TimeOut Shows how many minutes the driver waits without using the printer to stop the network session between the PC and printer. Settings are OFF or up to 60 minutes. MAC Address The MAC address is unique to each printer. The MAC address is displayed and cannot be changed. IPSec Mode Displays whether Internet Protocol (IP) security is on or off.  After setting up security using a PC and USB  connection, this setting cannot be changed. IPSec Type Displays the type of IP security set using the Status Monitor. not Setting  Not Setting: No IP Security. Preshard   Preshard: Uses a preshared key for encryption. Certificate   Certificate: Uses a public key certificate for  encryption. Printer and Laminator Settings...
Page 73: Using A Printer Security Key
Using the Status Monitor is the preferred method for unlocking the printer. The printer security key is suggested only as an alternate method of unlocking the printer from the printer LCD panel. The printer security key and the password set on the Status Monitor are not linked. You can use different values for these items. Creating a Security Key Follow these steps to create a numeric security key to unlock the printer from the LCD panel: Warning: Do not forget or lose the security key. If the key is lost, the only way to deactivate the security lock is by returning the entire printer to Datacard for factory‐ repair. Your Datacard Customer Care Center cannot retrieve or reset the security key. Press the middle key for at least three seconds. When you release the key, Set Sec‐Key OK? is displayed. Set Sec-Key Exit Press (Return). New key 0 is displayed. New key Enter the desired security number: Press the down arrow to scroll to the desired value (0–9) for the left‐most digit. Press the right arrow to enter the next digit. The previous digit is replaced by a • symbol. Reat steps a and b until you have entered the number you want. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 74: Unlocking The Printer
Press . Re‐enter is displayed. 5. Enter the security number again, as in step Press If the numbers match, the LCD panel displays Ready.  If the numbers do not match, the LCD panel displays Set Sec‐Key  OK? Return to step Tips for Success The security key number can be up to eight digits.  The first digit entered is the left‐most digit.  Each subsequent digit is to the right of the previous digit.  For best results record the number as you enter it.  To change the security key number, delete the number and enter a new one.  Unlocking the Printer If the printer (and laminator, if used) has been locked from the Status Monitor follow these steps to unlock, using the printer LCD panel: Remember, the printer cannot be locked from the LCD panel menu–only unlocked. To create a password and lock the printer, refer to “Security Lock Tab” on page Press the middle key for at least three seconds. When you release, Unlock Sec‐Key OK? is displayed. Press (Return). Enter the security number, using the down arrow and right arrow keys, as described above. Press If the numbers match, the LCD panel displays Ready and the  printer door and hopper can be opened. If the numbers do not match, the LCD panel displays Unlock Sec‐Key OK? Return  to step Printer and Laminator Settings...
Page 75: Deleting The Security Key
Deleting the Security Key Follow these steps to delete the security key using the printer LCD panel: Press the middle key for at least three seconds. When you release, Unlock Sec‐Key OK? is displayed. Press the Next key. Delete Sec‐Key OK? is displayed. Press (Return). Enter the security key number, using the down arrow and right arrow keys, as described above. Press If the numbers match, the LCD panel displays Ready and the  security key has been deleted. If the numbers do not match, the LCD panel displays Delete Sec‐Key OK? Return to  step SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 76: Applying A Second Retransfer Layer
Applying a Second Retransfer Layer To increase the durability of a card, you may want to apply a second retransfer layer to the front and/or back of the card during printing. Use the LCD panel menus to change the printer settings to perform this process. Do not plan to apply a second retransfer layer to a card if it has a magnetic stripe, signature panel, hologram, or smart card chip. When you use peel‐off ribbon on the card because it has a magnetic stripe, signature panel, hologram, or smart card chip, the second retransfer layer is not applied. The printer does not provide a notification that the second layer is not being applied. Make sure that you are familiar with your card design before proceeding with the following steps. Start with the printer on and the LCD panel indicating Ready. Press the Menu and center keys simultaneously for several seconds. Release the Menu key first to place the printer in maintenance mode. Press Enter once. The Offset Prt Y menu displays. Press Next 13 times to display the Overcoat menu. Press Enter to display the Mode (Front) menu. To apply an additional retransfer layer to the front of the card, press Change. Press the down arrow key once to change Line 2 to On and then press (Return) to accept the change. Press Next to continue. Printer and Laminator Settings...
Page 77 to accept the change. The success of the retransfer can vary depending on the card material used. You may need to adjust the front and back speed of retransfer to get an acceptable card. Lowering the speed can enhance the retransfer, but the stronger heat that results may cause the card to warp. Increase or decrease the speed values, as needed, to determine the best retransfer results for your card type. To change the speed values, continue with step  If you do not want to change the speed values, go to step  Press Next to continue. The Speed (Front) menu displays next. To change the front speed, press Change. Press the down arrow to change the speed and then press to accept the change. Press Next to continue. The Speed (Back) menu displays. To change the back speed, press Change. Press the down arrow to change the speed and then press to accept the change. Press Exit three times to return the printer to Ready status. Print several test cards to test your settings and verify that the retransfer film is being applied properly. Continue to adjust the settings until you are satisfied with your cards. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 78: Laminator Status And Settings
Laminator Status and Settings If an LM200 or LM300 laminator is used with the card printer, its status can be displayed on the printer’s LCD panel. Recommended laminator settings are listed in this section. Displaying Laminator Status on the LCD Panel The printer LCD panel can display the status of the laminator. Follow these steps to display the laminator status: Press the Menu key. Press the Next key until Setting is displayed. Press Enter. Press Enter to open the Display menu. Mode ‐ Counter is displayed. Press Change. Use the down arrow key to change the mode to Laminator State. Press (Return). Press Exit three times to exit the menu system. The laminator status is now displayed on the printer LCD panel. This table describes each laminator status as displayed on the PC status monitor and LCD display, It also indicates the condition of the laminator status lights and printer LCD panel for each status: Laminator Red Status Blue Status Card Printer Status Light Light LCD Panel Description Initializing Blinking Initializing Initializing in progress. (Slow) Preheating Blinking ...
Page 79: Suggested Laminator Settings
(Slow) the original state if a cleaning card is not inserted within a specific time interval. Download Download Waiting for download data, or mode process has ended. Downloading Blinking Blinking Downloading Downloading data. (The blinking (Fast) (Fast) speed is faster than when laminating is in progress.) Suggested Laminator Settings You can view or change Laminator settings by using the Laminator tab of the Status Monitor. (Refer to “Laminator Tab” on page 47.) The proper laminator settings depend on the side(s) of the card being printed and the side(s) being laminated. The following tables show examples of settings to use. These settings assume that you use PET‐G cards, and operate the printer and laminator within the environmental specifications. Make changes in small steps and test the results. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 80: Double-Sided Printing And Double-Sided Lamination
Speed (Front) Speed (Back) Bend Remedy Temperature Level Single-Sided Printing and Bottom-Side Lamination Film 1mil Patch 0.6mil Patch Overlay Laminator Temperature (Top‐Side) 155°C 155°C 125°C LM300 Speed 5.0 mm/s 12.0 mm/s 5.0 mm/s Cooling Time 0 sec 0 sec 0 sec Card Printer Retransfer Temperature Level Settings SR200/SR300 Speed (Front) Speed (Back) Bend Remedy Temperature Level Printer and Laminator Settings...
Page 81: Chapter 4: Maintaining Your Printer And Laminator
Cleaning the Thermal Head on page 75  Cleaning the Printer Fan Filter on page 75  Clean the laminator  Cleaning the Card Feed Rollers and Heat Roller on page 76  Cleaning the Internal Components on page 77  Cleaning the Laminator Cartridge on page 78  Cleaning the Fan Filter on page 78  Transport the printer and laminator  Preparing the Printer and Laminator for Transport on page 79  If the printer uses the security lock, refer to “Security Lock Tab” on page 49. Unlock the printer before starting any of the tasks in this chapter. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 82: Cleaning The Printer
Cleaning the Printer This section provides information regarding proper care and cleaning of the printer. It also includes recommendations about how often to clean and replace components. Recommended cleaning supplies are listed in Chapter 7: "Supplies” in this User’s Guide. Cleaning the Cleaning Unit The cleaning unit is located inside the printer door. It cleans lint and other debris from the cards before printing. To clean the unit: Open the printer door. Pull the cleaning unit out. Wash the blue cleaning rollers with water. Rub rollers gently under running water. Do not use isopropanol or detergents to clean the rollers. Allow the card cleaning rollers to dry thoroughly. Reinstall the cleaning unit with the blue rollers facing to the right. Close the printer door. Cleaning the Card Load Roller The card load roller is located under the card hopper and picks cards before they are printed. 1. Remove the card hopper. Refer to “Removing the Card Hopper and Cards” on page Using a cleaning wipe with isopropanol, wipe the roller while pushing it toward the printer. 3. Replace the card hopper. Refer to “Replacing the Card Hopper” on page Maintaining Your Printer and Laminator...
Page 83: Cleaning The Card Feed Rollers And Heat Roller
Perform this cleaning procedure at least once every 1000 cards. More frequent cleaning may be required based on cleanliness of environment and supplies. If a laminator is installed, this procedure sends the cleaning card through both devices and cleans the card feed rollers and heat roller in the printer and in the laminator. 1. Clean the cleaning unit. Refer to “Cleaning the Cleaning Unit” on page 2. Clean the card load roller. Refer to “Cleaning the Card Load Roller” on page Power off both the printer and laminator (if installed). Open the printer door. Press the retransfer film cartridge release button and remove the retransfer film cartridge. If the laminator is installed, remove the laminator film cartridges. Close the printer door and the laminator door, if installed. Remove the card hopper. Power on the laminator (if installed) and the printer. The Film search A1 message is displayed on the LCD panel. Remove the protective paper from a cleaning card. Press the Menu key. Cleaning is displayed. Press the Enter key. Rollers OK? is displayed. Press (Return). Film checking is displayed, followed by Cleaning Start OK? Press Insert Cleaning Card Insert the cleaning card into the card slot located on the right side of the printer within 20 seconds. The card is drawn into the printer by the rollers and cleaning begins. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 84: Cleaning The Magnetic Head
After cleaning, the card is discharged and Cleaning Start OK? Cleaning Card Discharged is displayed. Press , turn the card over, and insert it again to complete the cleaning process. When the card is discharged, press Exit to end the process. When the cleaning card is discharged, power off the printer. Wait ten seconds and then reinstall the retransfer film cartridge, card hopper, and laminator film cartridges, and power back on. Cleaning the Magnetic Head Clean the magnetic head after every 1,000 cards when you are printing magnetic stripe cards . If you are not using magnetic stripe cards, the magnetic head does not require cleaning. Power off both the printer and laminator (if installed). Power on the printer. Move the laminator (if installed) away from the printer to avoid a card jam during the cleaning process. Remove the card hopper. Press the Menu key. Cleaning is displayed. Press Enter and use the Next key to select MG OK? Place three or four drops of isopropanol on the stripe of the magnetic head cleaning card. Press ...
Page 85: Cleaning The Thermal Head
Cleaning the Thermal Head Clean the thermal head assembly once every ten rolls of retransfer film. Refer to “Printer Roller Layout” on page 86 to find the location of the thermal head. Power off both the printer and laminator (if installed). Open the printer door. Press the ink ribbon cartridge release button and remove the ink ribbon cartridge. Press the retransfer film cartridge release button and remove the retransfer film cartridge. Wipe the thermal head with a Datacard® printhead cleaning swab (provided in the Cleaning Kit. Refer to “Cleaning Supplies” on page 109.) Reinstall the ink ribbon cartridge and the retransfer film cartridge. Close the printer door. Power the printer on. Cleaning the Printer Fan Filter The printer has a fan filter to prevent airborne particles from entering the print area. Clean the filter regularly. Replace it every year, or when the foam begins to deteriorate. Remove the external fan cover and filter. Clean the filter carefully using a vacuum cleaner. Hold the foam filter in place to prevent it from being pulled into the vacuum. Replace the fan filter and cover in the printer. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 86: Cleaning The Laminator
Cleaning the Laminator Most card jams are caused by dirty rollers. Clean the laminator at the same time that you clean the printer. If you are using the laminator as a stand‐alone unit, clean the laminator after every 1,000 cards. Refer to “Laminator Roller Layout” on page 91 to find the location of the rollers. Cleaning the Card Feed Rollers and Heat Roller The heat roller provides the heat used during the lamination process. The card feed rollers move the card inside the laminator. If the laminator is connected to a card printer, you can clean the card feed rollers and heat roller for both devices at the same time. Perform the steps in “Cleaning the Card Feed Rollers and Heat Roller” on page 73. Use the following procedure to clean just the laminator rollers if problems are occurring in the lamination process. Power off both the printer and laminator. Open the laminator door. Press the cartridge release buttons and remove the laminator cartridge(s). Close the laminator door and power on the laminator. The red status light starts blinking. Press the Operator button for two seconds or longer. This starts Operator Button the cleaning process. Remove the protective paper from a cleaning card. Insert the cleaning card into the card outlet of the laminator. The card is drawn in by the roller. Cleaning starts automatically and the card is discharged from the card outlet. Press the Operator button for two seconds or longer. Reverse the adhesive face of the cleaning card and insert it into the card outlet. The card is drawn in by the roller. Cleaning starts automatically and the card is discharged from the card outlet. Power off the laminator. Open the laminator door and reinstall the film cartridge(s) in the laminator. Power on the laminator.
Page 87: Cleaning The Internal Components
Cleaning the Internal Components Dirt introduced during card feed or burrs caused by friction between the bobbin holder and bobbin can adhere to the card or film, causing card lamination defects. Clean these components regularly to avoid lamination defects. Power off the laminator. Open the laminator door. Press and hold down the cartridge release button and pull out the top laminate film cartridge (LM200 only) and the bottom laminate film cartridge. 4. Use a Datacard® printhead cleaning swab (provided in the Cleaning Kit. Refer to “Cleaning Supplies” on page 109) to clean the following components: Bobbin holders: two for each film cartridge Rear guide rails, on each side of the heat roller. Clean upper and lower surfaces. Front guide rails, on each side of the heat roller. Clean upper and lower surfaces. Remove any slack in the cartridges. Reinstall both the top and bottom film cartridges in the laminator. Close the laminator door. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 88: Cleaning The Laminator Cartridge
Cleaning the Laminator Cartridge Laminator cartridges can collect debris and dust during lamination and supply loading. Clean the cartridge(s) every 1,000 cards. Open the laminator door. Press the cartridge release button and pull out the film cartridge. Remove the laminate film from the film cartridge. Clean the four metal guides with a Datacard® printhead cleaning swab (provided in the Cleaning Kit. Refer to “Cleaning Supplies” on page 109). 5. Replace the supply and take‐up spools on the cartridge. Refer to “Loading Top‐Side Laminate Film” on page Replace the loaded laminator cartridge in the laminator until it clicks in position. Close the laminator door. Cleaning the Fan Filter The laminator fan filter keeps airborne particles from entering the unit. Clean the filter regularly and replace it when the foam begins to deteriorate. Remove the filter from the back of the laminator by pulling the filter cover off. Clean the filter carefully using a vacuum cleaner. Hold the foam filter in place to prevent it from being drawn into the vacuum. Reinstall the filter. Maintaining Your Printer and Laminator...
Page 89: Preparing The Printer And Laminator For Transport
Preparing the Printer and Laminator for Transport Use saved packaging materials to prepare the printer and laminator for transport. Transport includes moving the printer from one location to another within the same facility. Open the door to the printer. The Door Open error message is displayed. Remove the printer ink ribbon cartridge and remove the ink ribbon from the cartridge. Replace the empty cartridge into the printer. Remove the retransfer film cartridge and remove the retransfer film from the cartridge. Replace the empty cartridge into the printer. If there is a laminator, open the laminator door and remove the top and bottom laminate cartridges. Remove the patch or topcoat material and replace the empty cartridges into the laminator. Close the doors to the printer and laminator. Press the Reset key. The Initialize OK? message displays. Press the key. The Film Search error message is displayed. Set the printer to transport mode using the LCD panel. Refer to “Transport Mode” on page 55 for instructions. Power off the printer and laminator. Disconnect the power and data cables from the printer and laminator. Remove cards from the hopper. Remove the output stacker. Allow the unit to cool down before packaging it for transport. Package the printer and laminator in their original shipping cartons. When the printer is not in use, power it off and cover the printer with the plastic shipping bag to keep dust and other debris out of the printer. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 90 Maintaining Your Printer and Laminator...
Page 91: Chapter 5: Magnetic Stripe Encoding
Chapter 5: Magnetic Stripe Encoding This chapter provides information about encoding magnetic stripe data onto cards using SR200 & SR300 card printers. Use this chapter to help you produce magnetic stripe encoding on cards. The information in this chapter is useful when creating encoding using applications other than Datacard ID software products. Refer to the Datacard SR200 & SR300 Plug‐in User’s Guide for instructions and more information. This chapter includes: Inline Encoding on page 82  Character Code Table on page 83  SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 92: Inline Encoding
Inline Encoding When the Magnetic Encode setting on the Printing Preferences Encode tab is selected, the optional magnetic stripe encoder can be enabled. The encoding data is sent to the card printer through the printer driver using the prefix characters described in this section. This function is called inline encoding. If the first three characters in a line are prefix characters (tilde, “?”, and numeral), the text that follows is recognized as encoding data. Encoding data is not printed on a card. SR200 & SR300 Escape Characters Maximum Prefix character characters Data format Character code table length JIS type 2 7 unit (bit) code ISO track 1 6 unit (bit) code (International Air Transport Association — IATA) ISO track 2 4 unit (bit) code (American Bankers Association — ABA) ISO track 3 4 unit (bit) code (Thrift Third Standard — TTS) Tips for Success Data must be formatted with the same, continuous font.  Only characters specified in the table on page 83 can be included. Using other characters  results in an error. The maximum number of characters does not include the three prefix characters, or the start  and end sentinels. The Datacard SR‐CR retransfer printer plug‐in, used with the Datacard SR‐CR retransfer magnetic stripe plug‐in, adds the start and end sentinels.
Page 93: Character Code Table
Example: Character Code Table The following table displays the usable ASCII character codes. The encoding data must use only allowed characters. “ & ‘ ; * < ‐ > DEL* * Do not use these characters as encoding data. They are reserved for use by the driver as start or end sentinels. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 94: Start And End Sentinels
Start and End Sentinels The following table provides the characters used to mark the start sentinel and the end sentinel. Start Sentinel End Sentinel (Hexadecimal) (Hexadecimal) 4 unit code ; (3B) ? (3F) (TTS & ABA) 6 unit code (IATA) % (25) ? (3F) 7 unit code (JIS) DEL (7F) DEL (7F) Magnetic Stripe Encoding...
Page 95: Chapter 6: Error Recovery And Messages
Clearing a Retransfer Section Jam on page 89  Mending a Broken Ink Ribbon or Retransfer Film on page 90  Laminator Roller Layout on page 91  Recovering from laminator errors  Clearing a Card Jam on page 91  Adjusting the Patch Position on page 93  Correcting Card Warping on page 94  Error messages  Error Messages on page 95  Error Messages on page 95  SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 96: Printer Roller Layout
Printer Roller Layout SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide * Optional features If the printer uses the security lock, refer to “Security Lock Tab” on page 49. Unlock the printer before starting any of the tasks in this chapter. Recovering from Printer Errors The printer LCD panel background color changes to red when a printer error occurs. The LCD panel displays text that describes the error. Refer to “Error Messages” on page Clearing a Hopper Jam If a card jams in the card hopper section, Jam (Hopper) is displayed on the LCD panel. To remove the jammed card: Slide the card hopper latch open. Slide the card cover up and remove any cards. Try the following in the order presented: If you can reach the jammed card, pull it out. On the printer LCD panel, press the Reset key and then (Return). If possible, the printer moves the card and ejects it from the reject card outlet.
Page 97: Clearing A Transfer Jam
Replace cards and the card cover. Press the Reset, Next, and then keys to initialize the printer. If the error still occurs, then a card is still jammed in the printer somewhere. Clearing a Transfer Jam If a card jams in the card feed rollers, Jam (Transfer) is displayed on the LCD panel. To remove the jammed card: Power off the printer. Remove the card hopper and cards. Open the printer door. Locate the jammed card. Place one jog dial on the cleaning unit shaft and the other jog dial on the card feed rollers shaft. Turn both shafts clockwise to move the card toward the hopper area. Do not force the card to move. Instead, ask your service provider for assistance. Remove the card from the hopper area or the reject card outlet. If the printer has a turnover unit, make sure that it is horizontal (in its home position). Refer to “Clearing a Turnover Jam” on page Return the jog dials to the home location and close the printer door. Replace the card hopper. 11. Power on the printer and initialize the supplies as described in “Initializing the Ink Ribbon and Retransfer Film” on page SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 98: Clearing A Turnover Jam
Clearing a Turnover Jam If a card jams in the card turnover section, Jam (TurnOver) is displayed on the LCD panel. To remove the jammed card: Power off the printer. Remove the card hopper and cards. Remove the slot cover. Open the printer door. Remove the cleaning unit. Remove the jammed card from the turnover unit, through the slot in the input area. If you cannot remove it, go to step  If you have removed the card, continue with these  steps. Home Position Replace the cleaning unit. Place a jog dial on the turnover unit shaft. Turn the jog dial until the turnover unit is horizontal and the bar on the dial points to the right. This is the home position for the turnover unit. Using the jog dial on the cleaning unit, turn it to move the card back into the turnover unit. If the card is still stuck, place the second jog dial on the lower cleaning unit shaft. Turn both the turnover unit and the cleaning roller shaft so that the card stays in the turnover unit, and set it to the home position. Make sure that the turnover unit is horizontal (in its home position). Return the jog dial(s) to the home location, and close the printer door. Replace cards and the card cover. Error Recovery and Messages...
Page 99: Clearing A Retransfer Section Jam
Remove the card from the printer or from the retransfer film cartridge. 5. If the card is stuck to the right of the heat roller, refer to “Clearing a Transfer Jam” on page If the card is stuck near the retransfer heat roller, use the supplied tweezers to remove the card, as shown. Replace the retransfer film cartridge and close the printer door. Power on the printer. Press Reset. Card Jam Removed? displays on the printer LCD panel. Caution: Do not initialize the printer with the card inside. Press Yes only if the card is removed.  Press No if the card remains inside the printer.  10. Initialize the supplies. Refer to “Initializing the Ink Ribbon and Retransfer Film” on page SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 100: Mending A Broken Ink Ribbon Or Retransfer Film
Mending a Broken Ink Ribbon or Retransfer Film If the ink ribbon or retransfer film breaks, Ink Search or Media Search is displayed on the LCD panel. Broken ink ribbon is shown in the following example; repairing broken retransfer film uses the same steps. Power off the printer. Open the printer door. Press the release button for the appropriate cartridge and remove the cartridge from the printer. Trim the ends of the broken portions evenly. Do not remove the used ink ribbon or film from the take‐up spool. (Removing and then reinstalling the ribbon on the take‐up spool may cause print quality issues for the next few cards.) Align the ends of the broken media evenly and apply tape to secure them. Turn the take‐up spool counterclockwise until the mended portion is wound onto the spool two or three turns. Make sure that the yellow panel aligns with the arrow on the cartridge. Reinstall the cartridge into the printer until it clicks into position. Close the printer door. 10. Initialize the supplies as described in “Initializing the Ink Ribbon and Retransfer Film” on page Error Recovery and Messages...
Page 101: Laminator Roller Layout
Laminator Roller Layout Recovering from Laminator Errors The printer LCD panel and the Status Monitor display laminator messages. Refer to “Error Messages” on page 95 for a list of messages. Clearing a Card Jam The printer LCD panel displays the location of the laminator card jam: Card Jam (In), Card Jam (Middle), or Card Jam (Out). Use the following steps to remove card jams: Open the laminator door. Turn the take‐up knob clockwise (bottom) or counterclockwise (top) to remove slack in the laminator material. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 102 Press the cartridge release button and pull out the film cartridge. The cartridge may be difficult to pull out if the card is stuck to the laminate film. Pull out the cartridge slowly to avoid dropping the laminate film from the cartridge. If the cartridge cannot be removed, call for service. Remove the jog dial from the card printer and attach it to the jog dial insertion slot. Turn the jog dial counterclockwise to discharge the card from the card outlet. Inspect the cartridge: If the material on the cartridge is in one piece:  Turn the bottom‐side cartridge take‐up knob counter‐  clockwise until all damaged material is wound neatly on the take‐up spool. Turn the top‐side cartridge take‐up knob clockwise until  all the damaged material is wound neatly on the take‐up spool. If the material is split or broken:  Trim the ends of the broken portions evenly.  Align the end of the supply material with the take‐up  Take-up Spool spool and apply tape to secure it. Turn the material onto the take‐up spool until the  Tape mended portion is wound two or three turns. Replace the loaded laminator cartridge in the printer until it Supply Roll clicks into position. Close the laminator door. The laminator reinitializes automatically. Error Recovery and Messages...
Page 103: Adjusting The Patch Position
Adjusting the Patch Position The position of the patch on the card can vary slightly for each lot of laminator supply material. You can change the left‐to‐right position or the top‐to‐bottom position, if needed. The current patch position can be viewed on the Laminator tab of the Status Monitor. Refer to “Laminator Tab” on page Changing the Front-to-Back Position Turning the supply sprocket of the laminate film cartridge enables you to adjust the patch position to the front or back by 1.0 mm. Use the following steps to change the front‐to‐back patch position: Power off the laminator and allow it to cool. Open the laminator door and remove the laminator cartridge. Remove the supply film from the cartridge. Pull the sprocket up (4). Turn the sprocket knob to move the patch (5): Turn the knob counterclockwise (+)  to move the patch position to the back. Turn the knob clockwise (‐) to move the patch position to the front.  Release the sprocket. Load the supply film onto the cartridge. Insert the cartridge, close the door, and power on the laminator. The laminator initializes the supply material automatically. Laminate a card to verify the new patch position. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 104: Changing The Left-To-Right Position
Changing the Left-to-Right Position Use the Status Monitor to change the left‐to‐right position of the patch on the card. Refer to “Laminator Tab” on page 47 to use the Film Position setting. Use the following steps to change the left‐to‐right patch position: Open the Status Monitor on the PC and select the Laminator tab. Move the slider in the Position box to adjust the patch position left or right for either the top‐side or bottom‐ side film cartridge: Moving the slider to the left moves the patch to the  left side of the card. Moving the slider to the right moves the patch to the right side  of the card. Click Update to update the laminator settings. Laminate a card to verify the new patch position. Correcting Card Warping When laminated cards warp, the optional printer bend remedy can correct the problem. Refer to “Bend Remedy Tab” on page If a bend remedy option is not present, lower the laminating temperature or increase the laminating speed to help reduce card warping. Refer to “Laminator Tab” on page 47 to change these settings using the Status Monitor. Error Recovery and Messages...
Page 105: Error Messages
Contact your service provider if HR is too hot displays on the LCD panel when you are not cleaning the printer. Jam (Hopper) There is a card jam in the Remove the jammed card from the card 1. hopper section. hopper. Press Reset and then to initialize the 2. printer. Refer to “Clearing a Hopper Jam” on page 3. Jam (Turnover) There is a card jam in the Remove the jammed card from the turnover 1. turnover section. section. Press Reset and then to initialize the 2. printer. Refer to “Clearing a Turnover Jam” on 3. page SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 106 Printer LCD Message Possible Cause Solution Jam (MG) There is a card jam in the Press Reset and then to initialize the 1. magnetic stripe encode printer. section. If no card is discharged, remove the card 2. from the encode section. Press Reset and then to initialize the 3. printer. Jam (Transfer) There is a card jam in the Remove the jammed card. 1. card feed rollers. Press Reset and then to initialize the 2. printer. Refer to “Clearing a Transfer Jam” on 3. page Jam (Discharge) There is a card jam in the Press Reset and then to initialize the 1. card discharge section. printer. Remove the jammed card from the retransfer 2. section. Make sure that the card stacker is securely ...
Page 107 Load cards as described in “Loading Cards” 1.  the card hopper. on page Replace the card hopper as described in 2. The card hopper has  “Replacing the Card Hopper” on page been removed. Door Open The printer door is open, Insert all supply cartridges and the cleaning 1. or a supply cartridge or unit. cleaning unit is missing. Close the printer door. 2. Press Reset and then to initialize the 3. printer. Hardware There is a hardware error. Power the printer off and then on again. Call for service if the problem persists. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 108 Printer LCD Message Possible Cause Solution HR Overheat The retransfer or bend Power the printer off and then on again. Call for remedy roller is too hot. service if the problem persists. TR Heater The retransfer roller is Power the printer off and then on again. Call for not working. service if the problem persists. TR Overheat The retransfer roller is Power the printer off and then on again. Call for too hot. service if the problem persists. TR Thermistor The retransfer roller Power the printer off and then on again. Call for thermistor is not service if the problem persists. working. RR Overheat The bend remedy roller is Power the printer off and then on again. Call for too hot. service if the problem persists. RR Heater The bend remedy roller is Power the printer off and then on again. Call for not working. service if the problem persists. RR Thermistor The bend remedy roller Power the printer off and then on again. Call for thermistor is not service if the problem persists. working. Overcool It is too cold for the ...
Page 109: Laminator Lcd Messages
Refer to “Clearing a Card Jam” on page 91 to clear the jam. Jam (Middle) There is a card jam near The laminating temperature is too high or the the heating roller. speed is too slow. Set the temperature or speed as described in “Laminator Tab” on page Refer to “Clearing a Card Jam” on page 91 to clear the jam. Jam (Out) There is a card jam in the The laminating temperature is too high or the card discharge area. speed is too slow. Set the temperature or speed as described in “Laminator Tab” on page Refer to “Clearing a Card Jam” on page 91 to clear the jam. Film‐B RunOut The end of the roll mark Replace the laminating material as described in has been detected. “Loading Top‐Side Laminate Film” on page SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 110 LCD Message Possible Cause Solution Film‐B Search The laminator is Make sure that the laminating film is correctly searching for laminate loaded as described in “Loading Top‐Side material. Laminate Film” on page Verify that the type of laminating film in use and the settings are appropriate. Film‐T RunOut The end of the roll mark Replace the laminating material as described in has been detected. “Loading Bottom‐Side Laminate Film” on page Film‐T Search The laminator is Make sure that the laminating film is correctly searching for laminate loaded as described in “Loading Bottom‐Side material. Laminate Film” on page Verify that the type of laminating film in use and the settings are appropriate. Door Open The laminator door is Install the laminator cartridge as described in open. “Loading Top‐Side Laminate Film” on page Press the Reset key and then to initialize the laminator. No Cassette The film cartridge is not Insert the film cartridge. inserted. Thermostat The thermostat is not ...
Page 111 Cam‐B A heating roller pressing Power the laminator off and then on again. operation error has Contact your service provider if this does not occurred. correct the condition. Cam‐T A heating roller pressing Power the laminator off and then on again. operation error has Contact your service provider if this does not occurred. correct the condition. HR‐BT Overheat The heating roller Power the laminator off and then on again. temperature is too high. Contact your service provider if this does not correct the condition. Overheat‐T The internal temperature Power the laminator off and then on again. is too high. Contact your service provider if this does not correct the condition. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 112 LCD Message Possible Cause Solution Overcool The internal temperature The ambient operating temperature is too low. is too low. Use the laminator within the prescribed range. When starting up the laminator in a low temperature environment, the temperature of the interior can remain low even though the surrounding temperature has gone up. Power on the laminator again after waiting for about one hour. Supply ENC‐B A supply side motor Power the laminator off and then on again. encoder (rotation Contact your service provider if this does not detection) error has correct the condition. occurred. Wind ENC‐B A take‐up side motor Power the laminator off and then on again. encoder (rotation Contact your service provider if this does not detection) error has correct the condition. occurred. Supply ENC‐T A supply side motor Power the laminator off and then on again. encoder (rotation Contact your service provider if this does not detection) error has correct the condition. occurred. Wind ENC‐T A supply side motor Power the laminator off and then on again. ...
Page 113 SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 114 Error Recovery and Messages...
Page 115: Chapter 7: Supplies
Chapter 7: Supplies This chapter outlines the recommended supplies to use with the SR200 & SR300 card printers and the LM200 & LM300 card laminators. This chapter describes the following recommended supplies: Ink Ribbon, Retransfer Film, and Laminator Material on page 106  Cards on page 107  Cleaning Supplies on page 109  SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 116: Ink Ribbon, Retransfer Film, And Laminator Material
Color print ribbons are designed for full‐color card printing. The ribbons use the following color panels: Y=yellow, M=magenta, C=cyan, and K=black. The following ink ribbons are available: Type Part Number Panel Sets/Roll Purpose YMCK 568971‐001 1,000 Full color and black (K) on one side or full color and black (K) on both sides. YMCK‐K 568971‐002 Full color and black (K) on one side and black (K) only on the other side. YMCK‐PO 568971‐004 Full color with a non‐printing (peel‐off) (YMCKi) area for magnetic stripe on one side or on both sides. YMCK‐UV 568971‐005 Full color and black (K) with UV printing on one side or on both sides. Retransfer Film The following InTM retransfer film is available: 568971‐103 (Prints up to 1,000 single‐sided cards.) Laminator Material Datacard provides two types of materials for use in laminators: Topcoat, which is a continuous film.  Patch, which has die‐cut patches sized to fit on a card.  The LM200 & LM300 laminator can apply any of the following types of laminator supply materials: Supplies...
Page 117: Cards
Topcoat Material Laminates up to 1,000 single‐sided cards Clear topcoat 538619-003 You might use custom materials similar to those listed above. Successful laminating depends on the type of card used and its construction. If you are interested in applying topcoat or patch on PVC cards, contact your dealer for guidance. Cards Printing success depends on the card manufacturer and card construction. This section describes specifications and quality guidelines for card stock to use with the SR200 & SR300 printer and the LM200 & LM300 laminator. For best results, use high‐quality card stock that meets the specifications and recommendations described in this section. Use cards that conform to the following specifications: ISO/IEC 7810 Type ID‐1  ISO/IEC 7811‐2 Magnetic stripe (optional)  ISO/IEC 7816 Smart card (optional)  Specification ISO/IEC 7810 includes a requirement that cards have an optical density of 1.5 or greater. If you use a laminator, cards with an optical density lower than 1.5 do not work. Contact your service provider before using a preprinted magnetic stripe card or smart card. Dark‐color preprinted cards can cause positioning errors during encoding. SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 118 Card Size Use ISO‐1 (CR‐80) size cards with the following nominal dimensions: Length 3.375 inches 85.60 mm Width 2.125 inches 53.98 mm Thickness 0.010 to 0.040 inches 0.25 to 1.0 mm The default card thickness is 0.030 in (0.75 mm). The card hopper and printer can be set for other supported thinknesses. Contact your service provider before using 0.010 in (0.25 mm) thick cards. Card Material Use cards made from the following materials:   PET‐G  Polycarbonates   Tips for Success PVC cards less than 0.027 inches thick are not recommended.  Cards with more heat resistance are recommended for use with an LM200 or LM300  laminator. Supplies...
Page 119: Cleaning Supplies
Magnetic head cleaning card 564729-166, pack of 10 cards Cleaning roller unit 534717-101 Printer fan filter 534717-134 534724‐106, set of two filters Laminator fan filter SR200 & SR300 Card Printers and LM200 & LM300 Laminators User’s Guide...
Page 120 Supplies...
Page 121: Appendix A: Status Monitor Messages
Appendix A: Status Monitor Messages This appendix contains a complete list and description of printer error messages associated with the Status Monitor. Status Monitor Messages When a printer error occurs, the error code number and message are displayed on the Printer Status tab, as shown below. Refer to “Printer Status Tab” on page 40. A corresponding message is displayed on the printer LCD panel and the background turns red. Refer to “Using the LCD Panel Menus” on page 51. Indicates a printer error. Error code number with description and remedy. SR200 & SR300 Card Printers and LM200 & LM300 Laminators Users Guide...
Page 122 The following messages are displayed in message boxes by the Status Monitor. Error Code Displayed Message Solution 0102D000 Cards have run out. Load cards as described in “Loading Cards” on page 12. The card hopper is detached. Close or replace the card hopper securely. 0102D100 The printer door is open. Close the printer door. 1. Press Reset and then (Return) to 2. initialize the printer. The cleaning unit is detached. Install the cleaning unit and then close the 1. door. (Refer to “Cleaning the Cleaning Unit” on page 72.) Press Reset and then (Return) to 2. initialize the printer. — 0102D300 The printer is busy. 0102D400 0102D500 0102DA00 Preheating is in progress. Wait until preheating is complete. 0102DB00 The printer is initializing. Wait until initialization is complete. 0102DC00 Offline testing is in progress. Wait until the offline test is complete.
Page 123 01039300 Card jam near the card feed roller. Power off the printer. 1. Refer to “Clearing a Retransfer Section 2. Jam” on page 89 to remove the card. Power on the printer. 3. 01039400 Card jam near the card outlet. Power off the printer. 1. Refer to “Clearing a Retransfer Section 2. Jam” on page 89 to remove the card. Power on the printer. 3. 01039500 Card jam near the retransfer Power off the printer. 1. heating roller. Refer to “Clearing a Retransfer Section 2. Jam” on page 89 to remove the card. Power on the printer. 3. SR200 & SR300 Card Printers and LM200 & LM300 Laminators Users Guide...
Page 124 Error Code Displayed Message Solution 0103A100 Retransfer film is broken. Repair the ink ribbon as described in 1. “Mending a Broken Ink Ribbon or Retransfer Film” on page 90. Press Reset and then (Return) to 2. initialize the printer. Retransfer film is not detected. Install the retransfer film correctly. (Refer to “Loading Retransfer Film” on page 16). 0103A800 A writing error has occurred during Check the card specifications. magnetic encoder self‐diagnosis. 0103AD00 An error has occurred during Check the card specifications. magnetic encoding data writing. 0103AE00 An error has occurred during Check the card specifications. magnetic encoding data reading. 0103B000 An incorrect ink ribbon is installed. Install a correct ink ribbon. 0103B100 Ink ribbon is broken. Repair the ink ribbon as described in 1. “Mending a Broken Ink Ribbon or Retransfer Film” on page 90. Press Reset and then (Return) to 2. initialize the printer.
Page 125 0104C300 An internal 24v instantaneous interruption is detected. 0104D800 A hardware error has occurred during initialization. 0104F000 The temperature of the retransfer Power the printer off and on again. If the heating roller is too high. same problem recurs, power the printer off and contact your service provider. 0104F100 The retransfer heating roller is faulty. 0104F200 The thermistor of the retransfer heating roller is faulty. 0104F300 The temperature of the bend remedy heating roller is too high. 0104F400 The bend remedy unit is faulty. 0104F500 The thermistor of the bend remedy heating roller is faulty. SR200 & SR300 Card Printers and LM200 & LM300 Laminators Users Guide...
Page 126 Error Code Displayed Message Solution 0104F600 The operating ambient temperature Verify the ambient temperature is within of the printer is too low. range. If this error occurs when the printer is operating within the recommended range of operating temperature, power off the printer and contact your service provider. 0104F800 The temperature of the thermal Power the printer off and on again. If the head is too high. same problem recurs, power the printer off and contact your service provider. 0104**** A hardware error has occurred. 01051A00 Printer command is incorrect. Contact your service provider. 01052000 01052100 A security key has already been set. — A new security key cannot be specified. 01052200 Entry does not match the preset — security key. 01052300 Security key has not been specified. — The security lock function is not enabled. 01052400 Printer command is incorrect. Contact your service provider. 01052600 01052700 Ink ribbon specification is incorrect.
Page 127 Make sure that that the laminator is  loading. properly connected to the card printer (Refer to “Checking the Laminator Connection” on page 20). Remove the card.  05000051 Card jam near the card feed roller. The temperature of the heating roller may  be too high, or the card transfer speed may be too slow. For details on adjusting 05000052 Card jam near the card outlet. optimum setting, please consult an authorized dealer. Remove the jammed card.  05000053 Top‐side film has run out. Replace the laminate film with a new one.  05000054 Bottom‐side film has run out. Replace the laminate film with a new one.  SR200 & SR300 Card Printers and LM200 & LM300 Laminators Users Guide...
Page 128 Error Code Displayed Message Solution 05000055 Top‐side film is broken or is not Make sure that that the laminate film is  detected. correctly set. Make sure that that the type of laminate  film in use and the settings are appropriate. 05000056 Bottom‐side film is broken or is not Make sure that that the laminate film is  detected. correctly set. Make sure that that the type of laminate  film in use and the settings are appropriate. 05000057 Mark on top‐side film is not Make sure that that the laminate film is  detected. correctly set. 05000058 Mark on bottom‐side film is not Make sure that that the laminate film is  detected. correctly set. 05000059 The laminator door is open. Close the laminator door.  0500005A The film cartridge is detached.
Page 129 Power on the laminator again after waiting about one hour. 0500006E A hardware error has occurred in Power the printer off and then power it on  the top‐side film supply encoder. again. If the same problem occurs, consult an authorized dealer or service personnel. 0500006F A hardware error has occurred in the bottom‐side film supply encoder. 05000070 A hardware error has occurred in the top‐side film take‐up encoder. 05000071 A hardware error has occurred in the bottom‐side film take‐up encoder. 0500007D Other error is detected. SR200 & SR300 Card Printers and LM200 & LM300 Laminators Users Guide...
Page 130 The following errors are detected by the printer driver and displayed in a message box. Error Code Displayed Message Solution 02****** Printer is not found. Make sure that the host PC and the printer  are connected properly. Make sure that the printer is powered on.  0300274D Printer is not found. Make sure that the host PC and the printer  are connected properly. 0300374D Make sure that the printer is powered on.  If the printer is set to USB and you  installed the network driver, uninstall the driver and install the USB driver. Printing to a USB‐connected printer To print using an Ethernet (LAN) connection, is not possible using an Ethernet disconnect the USB cable from the printer. (LAN) connection. 03****** Printer is not found. Make sure that the host PC and the printer  are connected properly. Make sure that the printer is powered on. A communication error has  occurred. 04****** A communication error has occurred. 09****** A command error has occurred.
Page 131 A magnetic encoding command Contact your service provider. error has occurred. 10000601 End notification program is not Contact your service provider or application found. provider. 10000603 An error is returned for the end Contact your service provider or application notification program. provider. 10001001 Ink ribbon cannot be recognized. Make sure that the printer driver’s ink setting matches the installed ink ribbon. 10001002 Ink ribbon specification is incorrect. Make sure that the printer driver’s ink setting matches the installed ink ribbon. 10001003 IC encoder is not installed. — 10001004 Magnetic encoder is not installed. — SR200 & SR300 Card Printers and LM200 & LM300 Laminators Users Guide A-11...
Page 132 Error Code Displayed Message Solution 10002000 Printer is not found. Make sure that the host PC and the printer  are connected properly. Make sure that the printer is powered on.  1000200* The printer is not ready. — A-12 Status Monitor Messages...
Page 133: Appendix B: Site Requirements And Specifications
Appendix B: Site Requirements and Specifications This appendix describes the operating environment recommended for the SR200 & SR300 card printer and LM200 & LM300 laminator. This appendix contains: Site and Usage Guidelines on page B‐2  Operating Environment on page B‐2  Ventilation Clearance on page B‐3  Storage Environment for Supplies on page B‐3  Printer Specifications on page B‐4  Laminator Specifications on page B‐5  SR200 & SR300 Card Printers and LM200 & LM300 Laminators Users Guide...
Page 134: Site And Usage Guidelines
Site and Usage Guidelines When choosing a site for the printer and its supplies, consider these guidelines: Keep all dust, dirt, food, liquids, etc. away from the printer at all times.  Keep paper and foreign materials off the printer.  Place the printer on a stable platform; keep it off the floor.  Do not place in areas susceptible to strong vibration or shock.  Place the printer away from direct sunlight.  Place the printer away from heating ducts, blowers, or other air vents.  Do not use the printer for purposes other than its intended use.  When cleaning around the printer, prevent debris from entering the printer.  Place the printer in a clean office environment, protected from any type of construction.  Store all supplies in the original packaging until you load them in the printer. Keep the  original packaging closed. Store all supplies in a clean, cool, and dry location.  Do not use supplies or cards that have been dropped on the floor or have otherwise become  contaminated. Keep the printer powered off and covered when not in use.  Operating Environment The performance of the printer and laminator is strongly influenced by the installation location. Using the printer in areas that are cooler than the recommended temperatures can cause retransfer errors. Using the printer in areas that are warmer than the recommended temperatures can cause errors such as card warping and retransfer film errors. Consider the following recommendations if you need to move or relocate your printer. Temperature: 59°– 86°F (15°–30°C), or 63°–83°F (17°–28°C) if using peel‐off (PO) or UV ink.
Page 135: Ventilation Clearance
 Back: 4 inches (100 mm)  Storage Environment for Supplies Follow these guidelines when storing ribbon, film, or laminate rolls: Store supplies in their original packaging until you are ready to use them.  Select a location away from direct sunlight, with a temperature between 41°F and 77°F (5°C  and 25°C) with a maximum of 40%–60% relative humidity. Do not store supplies in direct sunlight or high humidity locations.  The print ribbon maintains its quality for about one year. For optimal card quality, purchase  and store quantities that you can use up in less than a year. The print ribbon and card stock might require secure storage and tracking. Follow your policy  for storing and tracking the supplies used to make cards. Supply rolls must be at room temperature when they are installed in the printer and used. If  supplies are stored in a cooler environment than the printer, allow supplies to reach room temperature before using. If the printer will not be used for an extended period of time, remove supplies from the  printer and store them. SR200 & SR300 Card Printers and LM200 & LM300 Laminators Users Guide...
Page 136: Printer Specifications
Printer Specifications Recording method Dye sublimation retransfer Feed format Automatic feed Recording density 300 dpi Reproduction 256 levels each yellow (Y), magenta (M), & cyan (C); gradations two for black (K) Printing time 29 seconds (single‐sided, excluding data transfer time) Interface USB 2.0 (High Speed/Full Speed)  Ethernet (100Base‐Tx or 10Base‐T)  Power supply 100–120VAC or 220–240VAC (±10%) Current dissipation 3.5A for 100V system and 1.6A for 200V system Weight SR200: 29.1 lbs (13.2 kg) SR300: 29.8 lbs (13.5 kg) Sound level less than 70dB(A) according to DIN45635, part 19 (EN27779) Site Requirements and Specifications...
Page 137 Operating Environment Conditions Temperature: 59°–86°F (15°–30°C) Humidity 35%–70% (without condensation) Storage Environment Conditions Temperature 5°–131°F (‐15°–55°C) Humidity 20%–80% (without condensation) Laminator Specifications Transfer method Halogen lamp, built‐in heat roller method Transfer time About 20 seconds, depending on settings used Power supply: 100–120VAC or 220–240VAC (±10%) Power consumption Approximately 190W Weight LM200: 17.6 lbs (8 kg) LM300: 19.8 lbs (9 kg) Sound level Less than 70dB(A) according to DIN45635, part 19 (EN27779). SR200 & SR300 Card Printers and LM200 & LM300 Laminators Users Guide...
Page 138: Operating Environment Conditions
Operating Environment Conditions Temperature 59°–86°F (15°–30°C) Storage Environment Conditions Temperature 5°–131°F (‐15°–55°C) Humidity 30%–80% (without condensation) Site Requirements and Specifications...

This manual is also suitable for:

Sr300 Lm200 Lm300

DataCard SR200 User Manual

Chapter 1: Introduction

About this Manual

Related Documentation

Whom to Call for Assistance

About the Card Printers

About the Laminators

Chapter 2: Using the Printer and Laminator

Before You Begin

Loading Supplies

Powering on

Printing Cards

Chapter 3: Printer and Laminator Settings

Introduction to Printer and Laminator Settings

Printing Properties

Printing Preferences

Using the Status Monitor

Using the LCD Panel Menus

Laminator Status and Settings

Chapter 4: Maintaining Your Printer and Laminator

Cleaning the Printer

Cleaning the Laminator

Preparing the Printer and Laminator for Transport

Chapter 5: Magnetic Stripe Encoding

Inline Encoding

Character Code Table

Start and End Sentinels

Chapter 6: Error Recovery and Messages

Printer Roller Layout

Recovering from Printer Errors

Laminator Roller Layout

Recovering from Laminator Errors

Error Messages

Chapter 7: Supplies

Appendix A: Status Monitor Messages

Status Monitor Messages

Appendix B: Site Requirements and Specifications

Site and Usage Guidelines

Printer Specifications

Quick Links

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