About This Book; Target Audience; Intended Use - Avaya IP Office Maintenance Manual

About this Book

Target Audience

The intended audience for this book is field maintenance and support engineers performing or managing
fault finding activities on IP Office. Appropriate product training should also be undertaken by individuals
performing these tasks.
For a listing of IP Office training courses, schedules and certification programs, see www.avaya-
learning.com.

Intended Use

The troubleshooting scenarios in this book are intended to guide and help maintenance and support
engineers who are fault finding on the IP Office. The scenarios in this manual have been developed from
the knowledge and experience gained by Avaya supporting Business Partners with problems on IP
Office. The most common customer issues have been documented in this manual.
If you encounter a scenario that has not been documented in this manual, please email this information
(along with steps taken to resolve the case if available) to maintmanual@avaya.com.
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