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Panther II 820/1032/2064-297
4. ON PREMISE STATION DEVICES
General
4.01 This
section provides a brief description of each ONS device and identifies any
special programming
requirements.
Single-Line Set
4.02
You can perform certain Panther features from a single-line (tone only) telephone
that' s connected to an ONS station. However, you must frst program the ONS station for
a single-line set (access code lOOYY, data code 5) and for Manual Line Select (access
code 113YY, data code 2) if you want to access both internal and external lines. Refer to
the ONS User Guide for instructions on using the set.
You can transfer calls from a Panther set to an ONS device. You can also transfer calls
from an ONS device to a Panther set. Before a call can be transferred from an ONS
device, you must program the flash-hook as a Transfer signal (access code 055, data
code 3).
Auto Attendant
4.03 An auto attendant answers and directs external calls to stations within the system.
Most auto attendants operate by prompting the caller to enter the number of the desired
station or to dial a specific digit for a particular department.
When the caller enters the
desired station number or dials the desired digit, the auto attendant transfers the call. To
allow an auto attendant to transfer calls, you must program the flash-hook as a Transfer
signal (access code 055, data code 3) and set the Transfer Ringing Return feature to
"Return to Sub-Attendant"
(access code 104YY, data code 1). If the Transfer Ringing
Return feature is left with the default setting, unanswered transfer calls return to the
originator.
The default setting is inappropriate
for an auto attendant because any unan-
swered transferred calls that were initially transferred by the auto attendant will be re-
turned to the auto attendant.
You can program incoming external calls to ring at the auto attendant.
To allow incoming
external calls to ring the auto attendant, you must program the lines to ring at the ONS
station port that the auto attendant port is connected to. Refer to
Flexible Ringing Assign-
ment in the Programming Practice
of the
Panther II System Manual
for instructions.
When all the internal intercom paths are busy, the auto attendant is unable to transfer an
incoming external call.
Feature Module IV & On Premise Station Unit
Page 21
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