Internal Call To Voice Mail By Call Forwarding - Mitel Panther II 820 System Manual

Mite1 Standard Practise
Internal Call to Voice Mail by Call Forwarding
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Figure 5-3 shows an example of an internal call being directed to a voice mail box by Call
Forwarding. The following steps are illustrated in Figure 5-3:
1.
2.
3.
4.
5.
6.
7.
Sue places an internal call to Lilianna.
Lilianna is
busy on her phone, but she has programmed her set for Call ForwardBusy
to Station 17, so Sue' s call is forwarded to Station 17.
Station 17 is connected to a port on the ONS Unit which is connected to a voice mail
system.
When the voice mail system answers, the ONS Unit sends the following DTMF digits
to the voice mail system:
A*D 16 155
A*D = Type of call
16 = Call Forwarding station
155 = Lilianna' s mailbox number
Sue is connected to Lilianna' s mailbox and leaves a recorded message. After Sue
hangs up, the voice mail system sends the following DTMF string to the ONS Unit:
DC 155
LX =
Message Waiting data string
155 = Liliarma' s mailbox number
In
response to this DTMF string, the ONS Unit sends a Message Waiting signal to
Lilianna' s set. Lilianna' s Intercom lamp flashes.
When Lilianna responds to the Message Waiting signal by pressing the # key or
Intercom key, the ONS Unit sends the data string that is programmed for Message
Waiting Answer to the voice mail system. The Message Waiting Answer data string
(C#B# in this example) signals the voice mail system' to connect Lilianna with her
voice mailbox.
Feature Module IV & On Premise Station Unit
Page 40
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