Tektronix PHASER 380 User Manual page 203

Image quality problems (cont'd.)
Symptom
Image prints in
black-and-white instead
of color.
Solution
PC users: Be sure to use a driver that supports color
PostScript. If you are running Windows, use the
Tektronix-supplied driver that was shipped with the
printer's software. Refer to "Printing from a
workstation" on page 3-20 for information on drivers.
Microsoft Excel users: Be sure to check the Print
using color option in the print dialog box.
Macintosh users: Use a supported color PostScript
printer driver and the Phaser 380 printer's PPD file.
Select Color/Grayscale in the Print Options dialog
box. Refer to "Printing from a Macintosh" on page 3-16
for more details on how to print from a Macintosh.
You may need to install application-related files such as
a PDF file for QuarkXPress.
PC Users: Refer to "PC/Windows software" on
page 2-31 for information.
Macintosh Users: Refer to "Macintosh software" on
page 2-46 for information.
You may have incorrectly sent the Monochrome
TekColor color correction utility file to the printer or
changed the correction to Monochrome from the front
panel.
Troubleshooting
User Manual
6-11
6