Tektronix PHASER 380 User Manual page 197

Front panel messages (cont'd.)
Message
Install New Tray (B)
Jam At Exit Tray
Jam:Open Front Cover
Jam:Open Exit Cover
Explanation/Action
Maintenance tray (B) is empty. Open the front cover,
remove the maintenance tray and replace it with a
new maintenance tray.
Open the front cover, press the exit cover release
button and remove the jammed paper.
The printer's output tray may be too full. Remove
your prints from the output tray.
The paper fed into the printer was shorter than that
specified or longer than 493.5 mm (19.5 in.). Use
an approved media size.
Feed the narrow edge of the paper first into the
manual-feed slot.
Open the front cover and remove the paper jam from
the manual-feed slot or behind the front cover.
The media may be too narrow to transfer the entire
image off of the drum. Check that the specified
page size in the printer driver matches the actual
media size.
The media may be skewed. Check for proper
adjustment of paper guides in the tray and at the
manual-feed slot.
You may need to clean the paper feed rollers. Refer
to "Cleaning for jams and ink smears: media-feed
rollers" on page 5-28.
If you are printing Tabloid Maximum transparency
from the media tray, try feeding it from the
manual-feed slot.
Open the exit cover and remove the paper jam.
The printer's output tray is too full; remove your
prints.
The media may too light or too heavy. Refer to "All
about media" on page 3-28.
If the printer is feeding multiple sheets of media,
refer to "Cleaning for upper tray jams: media pick
roller" on page 5-20.
You may need to clean the paper exit path; refer to
"Cleaning for ink smears: paper-exit path" on
page 5-43.
User Manual
Troubleshooting
6
6-5