Tektronix PHASER 380 User Manual page 198

Troubleshooting
6
Phaser 380 Color Printer
6-6
Front panel messages (cont'd.)
Message
Jam:Remove Upper
Tray
Jam:Remove Media
Tray
Jam:Remove Lower
Tray
Jam:Retry Manual
Feed
Load xx Media
Manual Feed Paper
Tray (B) Low
Unlock Transit
Restraint
Upper Media Tray
Empty
Explanation/Action
There is a paper jam at the upper media tray as
opposed to the lower paper tray. Remove the upper
media tray and the jammed media.
You may need to clean the paper-pick or paper-feed
rollers. Refer to "Cleaning for upper tray jams:
media pick roller" on page 5-20 and "Cleaning for
jams and ink smears: media-feed rollers" on
page 5-28.
Remove all media present in the tray when running
an automatic pick-roller cleaning operation.
Do not remove the media tray during a print job.
There is a paper jam at the lower paper tray as
opposed to the upper media tray. Remove the lower
paper tray and the jammed paper.
You may need to clean the paper-pick or paper-feed
rollers. Refer to "Cleaning for lower tray jams: paper
pick roller" on page 5-34 and "Cleaning for lower
tray jams: paper-feed rollers" on page 5-39.
Remove all media present in the tray when running
an automatic pick-roller cleaning operation.
Do not remove the paper tray during a print job.
Remove the media from the manual-feed slot and
re-insert it.
The printer is attempting to clean an image off of the
printer drum but requires a larger sheet of paper to do
so. Load the tray with several sheets of paper; the
correct size is indicated by xx.
The printer requires a sheet of paper for cleaning but
the media tray contains transparency. Feed a sheet
of paper into the manual-feed slot.
The Tray (B) Low message appears when the
maintenance tray is nearly empty. Open the front
cover, remove the maintenance tray, and replace it
with a new one.
Unlock the transit restraint on the right side of the
printer before sending print jobs.
Add paper or transparencies to the standard media
tray.