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Phaser 300RX
Tektronix Phaser 300RX Manuals
Manuals and User Guides for Tektronix Phaser 300RX. We have
1
Tektronix Phaser 300RX manual available for free PDF download: Service Manual
Tektronix Phaser 300RX Service Manual (311 pages)
Color Printer
Brand:
Tektronix
| Category:
Printer
| Size: 4.31 MB
Table of Contents
Service Manual
1
Users Safety Summary
3
Table of Contents
5
Figure 1-1 the Phaser 300 Color Printer
17
The Phaser 300I Color Printer
18
RAM and Printer Capabilities
18
Phase-Change Inks
19
The Phaser 300RX Color Printer
19
Print Engine Assemblies
20
1 General Information
17
Figure 1-2 Print Engine Major Components
20
Figure 1-3 Print Engine Components (Continued)
21
Figure 1-4 Print Engine Sensor, Switch and Solenoid Locations
22
Figure 1-6 the Phaser 300I Rear Panels
25
Figure 1-7 the Phaser 300RX Rear Panel
25
Table 1-1 Normal Operation - 300I Rear Panel DIP Switches
26
Figure 1-8 the Front Panel and Its Functions
27
Front Panel
27
Specifications
29
Phaser 300I Rear Panel DIP Switches
26
Table 1-2 Physical Dimensions
29
Table 1-3 Printer Clearances
29
Table 1-6 Environmental Specifications
31
Regulatory Specifications
32
Figure 1-5 Print Engine Sensor, Switches and Solenoid Locations (Continued)
23
Rear Panel
24
Phaser 300I
24
About the Ethernet AAUI Connector
24
DIP Switches
24
Phaser 300RX
25
2 Installing the Printer and Drivers
33
Pre-Install Questions for Customers
34
Unpacking
37
Printer Inventory
37
Figure 2-1 the Phaser 300 and Its Packaging
38
Figure 2-2 Removing the Shipping Block
39
Figure 2-3 Connecting a SCSI Hard Disk Drive to the Phaser 300I
45
The Startup Page
46
Turning on the Printer
46
Driver and Communication Set up
53
Loading the Macintosh Driver
53
If You Have Other Tektronix Printer Drivers Already Installed
54
Installing the Tektronix Driver for Windows 3.1
54
Configuring the Tektronix Windows Printer Driver
55
Updating the Standard Microsoft Windows Postscript Driver
57
Installing the Printer Driver for OS/2 Version 2
59
Configuring the Printer's Serial Port for a PC
61
Using Printcap to Configure a Workstation for the Printer's Serial Port
63
Configuring a Novell Netware Server for the Printer
64
Configuring TCP/IP on a UNIX Host
65
Installing an Ethernet Card
40
Installing SIMM Memory
40
Setting Rear Panel Switches
41
Cabling the Printer
42
Connecting the Printer to a Macintosh
42
Ethernet Connection to a Macintosh (Requires Ethernet Card Option)
42
Localtalk Connection to a Macintosh
42
Connecting the Printer to a PC
43
Direct Connection to a PC
43
Networked Connection to a PC Using the Ethernet Port
43
Connecting the Printer to a Workstation
44
Direct Connection to the Workstation
44
Networked Connection to a Workstation
44
Installing a SCSI Hard Disk Drive on a Phaser 300I (Optional)
45
Getting Started
38
Setting up the Printer
39
Removing the Shipping Block
39
Verifying the Printer and Host Connections
67
Printing from a Macintosh
67
Selecting the Printer Via the Chooser
67
Printing the Directory from a Macintosh
68
Using the Error Handler Utility
69
Verifying that an Application Communicates to the Printer
69
PC Verification
70
DOS Connection Verification
70
Windows 3.1 Driver Verification
70
OS/2 Connection Verification
71
Novell Netware Verification
72
Using the Error Handler Utility
73
Workstation Verification
74
Verifying Connection and Printing Using TCP/IP Protocols
74
Using the Error Handler Utility
75
4 Key Operator Training
77
Overview
77
Printer Controls and Indicators
78
Loading Media
82
Clearing Paper Jams
84
Cleaning
84
Warranty Information
86
Service Support
86
Supplies Ordering
87
If You Need Help
87
HAL Information System
87
Customer Support Hotline
88
Service Support
88
Electronic Bulletin Board
88
5 Theory of Operation
89
Overview
89
Figure 5-1 Block Diagram of the Printer
90
Functional Block Diagram
90
Figure 5-2 the Printhead and Its Jet Nozzles
92
Figure 5-5 the Maintenance Station
98
Figure 5-6 the Maintenance Station Cam
99
Figure 5-7 Ink Load Mechanism
102
Paper Feeding
103
Figure 5-8 Paper Loading
104
Paper Loading
104
The Paper Path's Operation
104
Figure 5-9 Paper Measuring
105
Paper Measure
105
Exit Positioning
106
Figure 5-10 Paper Printing
106
Figure 5-11 Print Positioning for Exit
106
Printing
106
Figure 5-12 Print Fusing and Exiting
107
Fusing and Exiting
107
Maintenance Cycles
100
Ink Loading
101
The Printhead and Printing
92
Figure 5-3 the Printhead's Jet Stack
93
Figure 5-4 the Fuser
96
Maintenance Station
97
Maintenance Station Cam
98
Phaser 300 Ink
94
Print Modes
94
Standard Mode
94
Enhanced Mode
94
Premium Mode
95
Fusing
96
6 Troubleshooting
109
System Power-Up Sequence
109
Print Engine Troubleshooting
110
Verifying Image Processor Operation by Using the Test Pattern Generator
110
Verifying Print Engine Operation by Using Its Self-Test Print
111
Verifying Power Supply Operation
112
Measuring Power Supply Voltages
113
Figure 6-1 Measuring the DC Voltages (Test Points)
113
Inspecting the Power Supply Fuses
114
Testing for a Shorted Motor
114
+40 and HV Safety Interlocks
115
Figure 6-2 Interlocks for Top and Rear Access Covers
116
Table 6-1 Motor and Solenoid Resistances
117
Figure 6-3 Checking Printhead Alignment
126
Blank Lines or Double Lines Across the Entire Image
127
Entire Image Appears Fuzzy; Dots Feature Many Satellites
127
In the Test Print, the Colored Fills Are Not Horizontally Level with each Other
127
Inconsistent Printing
127
Severe Banding in Color Fills
127
The Image Is Not Centered on the Print When It Should be
127
Customer-Performed Steps to Recover Faulty Jets
128
The Fuser Stalls
128
The Print Is Wrinkled
128
Troubleshooting Missing or Deflected Jets
128
Service-Performed Procedures to Recover Faulty Jets
129
Image Never Prints
130
Image Prints in Black-And-White
130
Macintosh Printing Problems
130
Image Is Rotated 90 Degrees
131
Image Never Prints
131
PC DOS Printing Problems
131
Printer Isn't in the Chooser
131
Blue Color on the Screen Is Printing too Purple
133
Image Never Prints
133
Windows Message "Problem Writing Device LPT1: Cancel or Retry
133
Windows Printing Problems
133
Image Never Prints
134
Workstation Printing Problems
134
Engine Error Codes
135
Error Messages
135
Table 6-2 Error Codes and Their Meanings
136
Communication Interface Error
149
Service Mode Message
149
Table 6-3 Communication Protocol Error Byte
150
Image Processor Hard and Soft Error Indicators
151
Image Processor Normal Indicators
151
Phaser 300I Image Processor
151
Verifying the Image Processor's Operation
151
Image Processor Self-Diagnostics
152
Phaser 300I Image Processor Rear Panel Switches for Self-Testing
152
Table 6-4 Pxi Self-Test LED Displays
153
Rear Panel Switches (Diagnostics)
155
Table 6-5 Image Processor Diagnostics -- Rear Panel DIP Switches
155
Table 6-6 Trace Mode LED Patterns
156
Trace Mode
156
Resetting NVRAM
157
Testing Motor Resistances
117
Jams
118
Jam - Paper Tray
119
Jam - Manual-Feed Input
120
Jam - Internal
120
Jam - Rear Cover
121
Jam - Output Tray
121
Frequent X-Axis Stalls (Jam - Rear Cover Errors) with no Obvious Cause
121
Checking the Paper-Feed Motor and Drive Train
122
Media Jams and the Paper Path
118
Media-Based Problems
118
Media Problems
122
The Media Skews Passing through the Paper Path
122
Paper Tray Indicates Empty When It Is Not
123
Printing and Print Quality Problems
124
Paper Edges Are Rippled or Wrinkled
124
White Portion of Print Is Colored
124
Stripes, Spots or Streaks in Print (Missing Ink)
125
Large Spots or Blobs on the Print
125
The Print Appears as Jagged Swaths (Bi-Directional Misalignment)
125
The Image Is Printed Skewed on the Paper
126
In a Swath's Vertical Row of Dots, One Dot Is Offset from the Others
126
Forward and Reverse Swaths of Prints Made in Bidirectional Mode Do Not Align
126
Cleaning and Maintenance
159
Service Preventive Maintenance Procedure
159
Cleaning and Inspecting
160
Paper-Pick Roller Cleaning
160
Figure 7-1 Cleaning the Pick Roller
161
Cleaning the Feed Rollers
162
Feed Roller Cleaning
162
Figure 7-2 Unhooking the Upper Feed Roller
162
Figure 7-3 Removing the Upper Feed Roller
163
Figure 7-4 Cleaning the Lower Feed Roller
164
Figure 7-5 Cleaning the Paper Tension Blade
166
Cleaning the Paper Clamp
167
Figure 7-6 Cleaning the Paper Clamp
167
Cleaning the Drum
168
Figure 7-7 Cleaning the Drum with a Wipe
168
Figure 7-8 Cleaning the Drum with the Cleaning Tool
169
Cleaning the Wiper Blade
170
Figure 7-9 Cleaning the Wiper Blade
171
Cleaning the Fuser Rollers
172
Replacing the Fuser Wiper
173
General Cleaning and Checking
174
Other Cleaning
165
Cleaning the Paper Tension Blade
165
FRU Disassembly/Assembly
175
Required Tools
176
The Printer Cabinet
177
Figure 8-1 Removing the Printer Cabinet Covers
178
Figure 8-2 Removing the Paper Path Frame
179
Figure 8-3 Removing the Backup System
181
Paper Feed Rollers
182
Figure 8-4 Removing the Paper Feed Rollers
183
Fuser
184
Figure 8-5 Removing the Fuser
185
Printhead
186
Figure 8-6 Removing the Printhead
187
Figure 8-7 Connecting the Printhead's Hybrid Cable
188
Installing the Printhead
188
Figure 8-8 Installing the Printhead
189
Air Pump
191
Figure 8-9 Moving the Engine Control Board out of the Way
191
Removing the Air Pump
191
Figure 8-10 Removing the Air Pump
192
Installing the Air Pump
193
Front Panel, Ink Loading Chamber and Sheet Metal Bracket
194
Figure 8-11 Removing the Front Panel, Ink Loading Chambers and Sheet Metal Bracket
195
Figure 8-12 Disconnecting the Maintenance Station
196
Maintenance Station
196
Figure 8-13 Removing the Maintenance Station
197
Figure 8-14 Routing the Air Hoses
198
Installing the Maintenance Station
198
Figure 8-15 Replacing the Wiper Element
200
Replacing the Maintenance Station Wiper
200
Figure 8-16 Removing the Power Supply
201
Power Supply
201
Figure 8-17 Removing the X-Axis Motor, Idler and Cable
202
Motors
202
X-Axis Motor, Idler and Cable
202
Checking the X-Axis Cable Tension
203
Rewinding the X-Axis Cable
203
Figure 8-18 Rewinding the X-Axis Cable
204
Figure 8-19 Removing the Y-Axis Motor
206
Y-Axis Motor
206
Figure 8-20 Looping the Y-Axis Motor Belts
207
Looping the Y-Axis Drive Belt
207
Adjusting the Y-Axis Belt Tension
208
Figure 8-21 Tensioning the Y-Axis Drum Belt
208
Figure 8-22 Tensioning the Y-Axis Drum Motor Belt
209
Figure 8-23 Removing the Paper Feed Motor and Belt
210
Paper-Feed Motor and Belt
210
Figure 8-24 Tension the Paper Feed Drive Belt
211
Tensioning the Paper-Feed Drive Belt
211
Exit Motor and Chain
212
Figure 8-25 Removing the Exit Motor
212
Figure 8-26 Removing the Paper-Clamp Motor
213
Paper-Clamp Motor Removal
213
Figure 8-27 the Paper-Clamp Motor in Its Retracted Position
214
Paper-Clamp Motor Installation
214
Figure 8-28 Inserting the Paper Clamp Motor with Push Rod into the Drum
215
Figure 8-29 Removing the Paper-Tension Blade Motor
216
Paper-Tension Blade Motor
216
Figure 8-30 Removing the Paper-Tension Blade
217
Paper-Tension Blade
217
Figure 8-31 Removing the Paper-Tension Blade
218
Transducer
218
Drip Plate
219
Figure 8-32 Removing the Drip Plate
220
Drum
221
Figure 8-33 Preparing to Remove the Drum
222
Figure 8-34 Removing the Drum
223
Dot Clock Encoder Strip
225
Dot Clock Encoder Strip Alignment
225
Figure 8-35 Aligning the Dot Clock Encoder Strip
226
Engine Control Board
227
Figure 8-36 Removing the Engine Control Board
227
Carriage Board
228
Figure 8-37 Removing the Carriage Board
229
Controller Interface Interconnect
230
Figure 8-38 Removing the Controller Interface Interconnect Cable
230
Figure 8-39 Removing the Image Processor Board (Serial Number B01Xxxx)
231
Image Processor Board
231
Figure 8-40 Removing the Image Processor Board (Serial Number Blxxmdy)
232
Installing RAM Simms
233
Paper Path Frame
179
Backup System
180
Figure 8-42 Installing RAM Simms (Serial Number Blxxmdy)
234
Figure 8-43 Installing the Ethernet Card on the Image Processor Board (Serial Number B01Xxxx)
235
Installing the Ethernet Card
235
Figure 8-44 Installing the Ethernet Card on the Image Processor Board (Serial Number Blxxmdy)
236
Figure 8-41 Installing RAM Simms (Serial Number B01Xxxx)
234
Enabling TCP/IP with the Downloadable Software Key
236
Checks and Adjustments
237
Placing the Printer in Utility or Service Mode
238
Figure 9-1 Utility Mode Menu Structure
239
Figure 9-2 Service Mode Menu Structure
240
Figure 9-3 Printhead Drive Voltage Adjustment
246
Printhead-To-Media Spacing (Tailpiece Adjustment)
247
Tilt Adjustment
250
Figure 9-4 Setting the Tilt Adjustment
252
Voltage, Convergence and Temperature Adjustment for a New Printhead
253
Figure 9-5 Setting Convergence for Standard Printing
255
Figure 9-6 Setting Convergence for Enhanced Printing
257
Setting Enhanced Printing Convergence
257
Temperature Offset Adjustment
258
Figure 9-7 Printhead Temperature Adjustment
259
Adjusting for an Aged Printhead
260
Sensors Check
261
Motors Check
262
Paper Path Check
263
Nv Ram
265
Figure 9-8 Measuring Maintenance Station Vacuum
269
Maintenance Station Vacuum Check
269
Fru Parts List
275
FRU Parts List of the Exploded Printer
278
Printer Accessories
281
XY Calibration
242
Printhead Maintenance and Test Printing
243
Checking and Adjusting the Printhead
245
Printhead Drive Voltage Adjustment
245
Table A-1. FRU Parts List of the Printer Cabinet
286
Figure A-1. the Printer Cabinet
287
Figure A-2 the Internal Printer
291
Test Patterns
293
Figure B-1 Front Panel Test Pattern
293
Figure B-2 Print Quality Check Test Pattern
294
Wiring Diagrams
306
Test Pattern Generator
308
Figure D-1. Plugging the Test Pattern Generator into the Printer's Parallel Port
309
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