McDATA 316095-B21 - StorageWorks Edge Switch 2/24 Installation And Service Manual page 248

Diagnostics
3
McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual
3-34
Did a switch reset solve the problem?
NO YES
The switch appears operational.
A CTP card failure is indicated. Because the CTP card is not a FRU,
replace the switch
20
Does the SANpilot interface appear operational?
NO YES
Go to step 22.
21
A Page cannot be found, Unable to locate the server, HTTP 404 -
file not found, or other similar message appears. The message
indicates the web browser PC cannot communicate with the switch
because:
• The switch-to-PC Internet (Ethernet) link could not be
established.
• AC power distribution in the switch failed, or AC power was
disconnected.
• The switch CTP card failed.
Go to step 12.
22
Inspect the power supply operational states at the SANpilot interface.
a. At the View panel, click the Component Properties tab. The View
panel (Component Properties tab) displays.
b. Inspect the State fields for Power Supply 0 and Power Supply
1.
Does the State field display a Failed or Not Installed message for
either power supply?
NO YES
A redundant power supply failure is indicated. Go to
The switch appears operational.
step 6.