11. Post-Processing Option Troubleshooting
• The printed image does not come off.
• The toner does not come off even if it is lightly rubbed by a nail.
• The toner does not come off even if the image is wiped with an optical cloth.
Yes
No
9.
Has the paper output improved?
Yes
No
• Select "Clear/Special" when using Neon Yellow, Neon Pink, or Invisible Red. Select "Metallic"
when using Gold or Silver.
Metallic Paper and Synthetic Paper may have Problems such as Curling,
Stacking Error, Paper Jam, and Sheets being bent at the Corners
The difference in the thermal contraction between the front and back of the paper is larger with synthetic
paper and metallic paper compared to plain paper. Furthermore, they require high fusing temperatures,
and are prone to curl due to the large temperature difference between the fused and pressurized sides.
As a result, the following problems may occur when delivering the paper.
• Paper curling
• Not stacked properly
• Paper jams
• Folded edges
316
Go to the next step.
No further improvement is likely.
Finished!
Repeat Steps 6 to 9.
If the problem still persists, contact your service representative.
M0EDIC1363