Solving Hardware Installation Problems; Solving Memory Problems - Compaq Deskpro 2000 Series Reference Manual

Solving Printer Problems Continued
Problem Cause
Prints garbled The correct printer drivers for your
information application are not installed.
The cables may not be connected
properly.
Printer is off The printer may be out of paper.
line
Solving
Hardware
Installation
Problems
Problem
A new device is not
recognized as part of
the computer system
Solving Memory
Problems
Problem
Out of Memory error

Solving Hardware Installation Problems

Cause
The Computer Setup utility
has not been run to configure
the new device.
Cable(s) of new external
device are loose or power
cables are unplugged.
Power switch of new external
device is not turned on.
If you encounter memory problems, some common causes and
solutions are listed in the following table:

Solving Memory Problems

Cause
Memory configuration may not
be set up correctly.
You have run out of memory
to run the application.
Solution
Install the correct printer driver for your application.
Reconnect all cables.
Check the paper tray and refill it if it is empty.
Select online.
Solution
Run the Computer Setup utility.
Ensure that all cables are properly and securely
connected and that pins in the cable or
connector are not bent down.
Turn off the computer, turn on the external
device, then turn on the computer to integrate
the device with the computer system.
Solution
Check your CONFIG.SYS file for the present
memory configuration and edit the file using a
text editor.
Check the application documentation to
determine the memory requirements.
Continued
Reference Guide 7 -7