Solving Hardware Installation Problems - Compaq D315 Troubleshooting Manual

Troubleshooting Without Diagnostics

Solving Hardware Installation Problems

Solving Hardware Installation Problems
Problem
A new device is not
recognized as part of
the system.
2–22
You may need to reconfigure the computer when you add or remove
hardware, such as an additional diskette drive. If you install a plug
and play device, Windows 2000 and Windows XP automatically
recognize the device and configure the computer. If you install a
non–plug and play device, you must reconfigure the computer after
completing installation of the new hardware. In Windows 2000, select
the Add New Hardware icon in the Control Panel (for Windows
XP, use the Add Hardware Wizard) and follow the instructions that
appear on the screen.
Cause
Device is not seated or
connected properly.
Cable(s) of new
external device are
loose or power cables
are unplugged.
Power switch of new
external device is not
turned on.
When the system
advised you of
changes to the
configuration, you did
not accept them.
Solution
Ensure that the device is properly
and securely connected and that
pins in the connector are not
bent down.
Ensure that all cables are properly
and securely connected and that
pins in the cable or connector are
not bent down.
Turn off the computer, turn on the
external device, then turn on the
computer to integrate the device
with the computer system.
Reboot the computer and follow the
instructions for accepting the
changes.
Troubleshooting Guide