Solving Hardware Installation Problems - Compaq Evo Series Getting Started

Basic Troubleshooting

Solving Hardware Installation Problems

Solving Hardware Installation Problems
Problem
A new device is not
recognized as part of the
system.
2-10
You may need to reconfigure the computer when you add or remove
hardware, such as an additional diskette drive. If you install a plug
and play device, Windows 98, Windows 2000, Windows XP
Professional and Windows XP Home automatically recognizes the
device and configures the computer. If you install a non–plug and
play device, you must reconfigure the computer after completing
installation of the new hardware. In Windows 98, Windows 2000,
Windows XP Professional and Windows XP Home , select the Add
New Hardware icon in the Control Panel and follow the instructions
that appear on the screen. To reconfigure the computer in
Windows NT 4.0 after installing new hardware, use the utility
provided with the hardware.
Cause
Cable(s) of new
external device are
loose or power cables
are unplugged.
Power switch of new
external device is not
turned on.
When the system
advised you of
changes to the
configuration, you did
not accept them.
Solution
Ensure that all cables are properly
and securely connected and that
pins in the cable or connector are
not bent down.
Turn off the computer, turn on the
external device, then turn on the
computer to integrate the device
with the computer system.
Reboot the computer and follow the
instructions for accepting the
changes.
Getting Started