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Solving Hardware Installation Problems
Solving Hardware Installation Problems
Problem
A new device is not
recognized as part of the
system.
Quick Setup & Getting Started Guide
You may need to reconfigure the computer when you add or remove
hardware, such as an additional diskette drive. If you install a plug
and play device, Windows 98 and Windows 2000 automatically
recognizes the device and configures the computer. If you install a
non–plug and play device, you must reconfigure the computer after
completing installation of the new hardware. In Windows 98 or
Windows 2000, select the Add New Hardware icon in the Control
Panel and follow the instructions that appear on the screen. To
reconfigure the computer in Windows NT 4.0 after installing new
hardware, use the utility provided with the hardware.
Cause
Cable(s) of new
external device are
loose or power cables
are unplugged.
Power switch of new
external device is not
turned on.
When the system
advised you of
changes to the
configuration, you did
not accept them.
Solution
Ensure that all cables are properly
and securely connected and that
pins in the cable or connector are
not bent down.
Turn off the computer, turn on the
external device, then turn on the
computer to integrate the device
with the computer system.
Reboot the computer and follow
the instructions for accepting the
changes.
Getting Started
21
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