Polycom SpectraLink 1725-36038-001 Administration Manual page 128

SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP
Message Description
No Server IP In the case of static IP configuration,
the handset failed to find the call
server IP.
No SIP user file The phone is attempting to download a
SIP configuration file from the
provisioning server. A file must be
available for the username that was
entered either in the Admin menus or
as requested at power-on.
No SVP IP The handset is configured for "Static
IP" (as opposed to "use DHCP"), and
no valid SpectraLink 8000 SVP Server
address has been entered.
No SVP Response y...y = SVP Server IP address.
yyy.yyy.yyy.yyy Handset has lost contact with the SVP
Server.
No SVP Server Handset can't locate SpectraLink 8000
SVP Server.
SpectraLink 8000 SVP Server is not
working.
No LAN connection at the SpectraLink
8000 SVP Server.
No SVP Server Handset unable to perform DNS
No DNS Entry lookup for SVP Server, server had no
entry for SVP Server.
No SVP Server Handset unable to perform DNS
No DNS IP lookup for SVP Server, no IP address
for DNS server.
No SW Found A required software component has
not been identified.
No TFTP The handset could not get the
Response provisioning server to respond.
128
Action
Verify that call server info is properly
configured on the handset.
Ensure a SIP configuration file is
available on the provisioning server and
is named as specified
(sip_username.cfg).
Enter a valid SpectraLink 8000 SVP
Server IP address in the configuration
setting or change to "use DHCP."
This may be caused by bad radio
reception or a problem with the
SpectraLink 8000 SVP Server. The
handset will keep trying to fix the
problem for 20 seconds, and the
message may clear by itself. If it does
not, the handset will restart. Report this
problem to the system administrator if it
keeps happening.
IP address configuration of SpectraLink
8000 SVP Server is wrong or missing.
Check error status screen on
SpectraLink 8000 SVP Server.
Verify SpectraLink 8000 SVP Server
connection to LAN.
The network administrator must verify
that a proper IP address has been
entered for the SVP Server DHCP
option 151.
The network administrator must verify
proper DHCP server operation.
Check that the handset license type has
a corresponding entry in the
slnk_cfg.cfg file.
Check that the pd11sid.bin and
pi110000.bin entries exist in under this
license type in the slnk_cfg.cfg file.
The handset will continue to boot
without checking if its current code is
the latest available. Check that the
provisioning server is operational. If the
Wireless Telephone is using DHCP,
check that the DHCP options are set
correctly.
PN: 1725-36038-001_N.docx