Polycom SpectraLink 1725-36038-001 Administration Manual page 127

Message Description
No IP Address Invalid IP.
No Net Access Cannot authenticate / associate with
AP.
No Net Found This indicates that the handset cannot
No APs find any access points and has no
additional information to display as to
why. Possible problems are
enumerated below.
No radio link.
No ESSID: Auto-learn not supported
(or) incorrect ESSID.
AP does not support appropriate data
rates.
Out of range.
Incorrect Security settings.
No Net Found x...x = AP MAC address.
xxxxxxxxxxxx yy yy = AP signal strength.
Handset cannot find a suitable AP;
displays MAC and signal strength of
"best" non-suitable AP found.
No Net Found The Wireless Telephone is configured
No CCX APs for CCX compatible operation, but
cannot find an access point that is
advertising CCX capability.
No Net Found The Wireless Telephone is configured
No CCKM APs to use CCKM for fast and secure
handoffs, but cannot find an access
point that is configured appropriately.
No Net Found The Wireless Telephone is configured
No WMM APs to use Wi-Fi Standard QoS, but cannot
find an AP configured appropriately.
No PBX Response The handset has exceeded its
retransmission limit with no ACK
response from proxy server.
No Reg Domain Regulatory Domain Not Set.
PN: 1725-36038-001_N.docx
Action
Check the IP address of the handset
and reconfigure if required.
Verify the AP configuration.
Verify that all the WEP settings in the
handset match those in the APs.
Verify that the AP is turned on.
Verify the ESSID of the wireless LAN
and enter or Autolearn it again if
required.
Check the AP configuration against
Configuration Guide for AP.
Try getting closer to an AP. Check to
see if other handsets are working within
the same range of an AP. If so, check
the ESSID of this handset.
Verify that all the Security settings in the
handset match those in the APs.
Check AP and handset network settings
such as ESSID, Security, Reg domain
and Tx power.
Ensure APs are configured per VIEW
Configuration Guide for AP
Try Site Survey mode to determine a
more specific cause.
Check the AP configuration against
VIEW Configuration Guide for AP.
Check the AP configuration against
VIEW Configuration Guide for AP.
Check the AP configuration against
VIEW Configuration Guide.
Verify that proxy server IP address and
port are properly configured.
Configure the Regulatory Domain of the
handset.
Troubleshooting
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