Download Failure Or Recovery Messages - Polycom SpectraLink 1725-36038-001 Administration Manual

Polycom wireless telephone administration guide
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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP
Message
Description
Checking Code
Handset is contacting the TFTP server to determine if it has a newer version of
software that should be downloaded.
Erasing Memory
Handset has determined that a download should occur and is erasing the current
software from memory. This message also displays a progress bar. When the
progress bar fills the display line the erase operation is complete.
Updating Code
Handset is downloading new software into memory. The number icons at the
bottom of the display indicate which file number is currently being downloaded.
This message also displays a progress bar. When the progress bar fills the display
line the update operation is complete on that file.

Download Failure or Recovery Messages

Message
Description
Server Busy
Handset is attempting to download from a provisioning server that is busy
downloading other phones and refusing additional downloads. The handset will
automatically retry the download every few seconds.
TFTP
A failure has occurred during the provisioning download of one of the files. (x) =
ERROR(x):yy
The file number which was being downloaded; yy is an error code describing the
particular failure. Possible error codes are:
01 = provisioning server did not find the requested file.
02 = Access violation (reported from provisioning server).
07 = provisioning server reported "No such user" error. Check the provisioning
16 = No provisioning server address. Check the provisioning server configuration.
81 = File put into memory did not CRC. The handset will attempt to download the
FF = Timeout error. provisioning server did not respond within a specified period of
time.
Erase Failed
Download process failed to erase the memory in the handset. This operation will
retry.
Waiting
Handset has attempted some operation several times and failed, and is now
waiting for a period of time before attempting that operation again.
118
When the update is complete, the handset displays the extension
number, and is ready for use.
The following display messages indicate a failure or recovery
situation during the download process.
server configuration.
file again.
PN: 1725-36038-001_N.docx

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