Service Mode - Extron electronics Quantum Ultra Series User Manual

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Service Mode

In service mode, you can access the Quantum Ultra Series C: and D: drives as well as the
operating system Control Panel. To enter service mode:
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On the Reset Device window, select the radio button for the type of reset desired:
• Reset Device Settings (Retain TCP/IP Settings and Image Files) —
Resets the Quantum Ultra to its factory default settings while keeping the IP
addresses and other settings that have been entered, plus any image files that
have been uploaded. This is the default.
• Reset Device Settings and Delete All Files (Retain TCP/IP
Settings) — Resets the unit to factory defaults and keeps IP address
information. All uploaded image files are deleted and the default image files are
restored. This is the "absolute system reset."
• Reset All Settings and Delete All Files — Resets the unit to factory
defaults. All user-uploaded image files are deleted, IP settings are reset to default,
and the default image files are restored.
NOTE: The factory configured passwords for all accounts on this device have
been set to the device serial number. In the event of an absolute system
reset, the passwords convert to the default, which is extron.
Click the Reset button (see figure 61,
prompt appears:
Figure 62. Reset Confirmation Prompt
Click OK. The unit reboots and resets.
On the Quantum Ultra Control Panel main window, click Service Mode (see
figure 47, on page 51). A prompt window opens with the following message:
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Write protection is enabled and changes will not be saved after device
is rebooted or power cycled.
The device must restart to allow changes to be made.
Do you want to restart now to make changes or view settings only?
To enter service mode and change settings, click the Restart button on the prompt
to reboot the unit and disable write protection, or
Click View Only to view the current settings without making any changes to them.
The unit displays the settings, but does not disable write protection.
Follow the directions on any subsequent screens.
Quantum Ultra Series Videowall Processing Systems • Operation
on the previous page). The following
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