Canon imageRUNNER ADVANCE C3330 Series Service Manual page 1048

● Checking the Network Connection
CAUTION:
Be sure to use the network cable with Category 5e or higher. In addition, a sealed type (STP cable) is recommended.
Using the non-shield type can affect the peripheral electrical equipment through the network cable.
1. Turn OFF the main power switch.
2. Connect the network cable to the Host Machine and turn ON the main power switch.
3. Inform the system administrator at the installation site that installation of the Host Machine is complete, and then,
ask for the network setting.
NOTE:
Network setting cannot be executed unless logging in as an administrator. Factory default password is as follows.
• System administration division ID: Administrator
• System administration password: 7654321
CAUTION:
To perform the network setting, the following Additional Functions items must be set "ON".
• [Additional Functions] > [Configuration] > [Network] > [Confirm Network Connection Set. Changes]
• [Additional Functions] > [Configuration] > [Network] > [TCP/IP Setting] > [IPv4 setting] > [Use IPv4]
4. Turn OFF and then ON the main power.
● Operation Procedure Using Ping
1. Select the following: [Additional Functions] > [Configuration] > [Network] > [TCP/IP setting] > [IPv4 setting] > [PING
command]
2. Enter the IP address with the numeric keypad on the Control Panel and press "Execute" key. "Response from the
host" is displayed if Ping command is succeeded while "no response from the host" is displayed if failed.
● Checking by the Remote Host Address
Using the remote host address to execute Ping can check whether connection to the network is enabled or not.
Remote host address: IP address of PC terminal connected/running on TCP/IP network environment that connects to this
equipment.
1. Inform the system administrator about checking of the network connection using Ping.
2. Confirm the remote host address with the system administrator.
3. Enter the remote host address to Ping.
• The network is properly connected if the message say "Response from the host".
• The network is not properly connected if the message say "No response from the host", therefore, execute the following
troubleshooting.
■ Network Troubleshooting
To check whether the network cable is properly connected to the Ethernet Port.
● Operation Procedure Using Ping
1. Ask the network administrator at the user's site to write down the IP address of the PC that is connected to the
network.
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9. Installation